Artlogic

4,8
Note globale
Avis

4,8
Note globale
Avis

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44 avis sur 44
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Christopher
  • Secteur d'activité : Art/artisanat
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
4
Support client
5

5
Publié le 05/02/2019

Artlogic is beautiful

I can't live without it - period.

Avantages

It's easy to use and the support is otherworldly - I've never been let down by their support team and the friendliness of the software feels like using my iPhone.

Inconvénients

The way contacts and sales opportunities are connected are behind as opposed to other software - but I know they are working on it.

Réponse de Artlogic

Thanks for your feedback Chris, much appreciated.
We do indeed have exciting new features in our pipeline, stay tuned! Speak soon,
Jean-Baptiste

Répondu le 19/02/2019
Batul
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
4
Fonctionnalités
4
Simplicité
4
Support client
5

5
Publié le 13/04/2018

Informative

Avantages

It has the capacity to contain all data.
Ease of access to information.
Search tools and document creation

Inconvénients

Sync to Private views is bit difficult since it is slow.
Not all information is relayed on it.

Réponse de Artlogic

Hi Batul,

I hope all is well. Just wanted to thank you for your positive view.

I'm not sure if you were aware of this but there is now a high speed synchronisation available between the database and the PrivateViews app. There is an extra cost because of the significant additional load on our servers but if you are interested do reach out to the client team and they can provide you with all of the relevant information.

Best,
Joe

Répondu le 14/05/2018
Rupert
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 06/04/2018

Art Logic has become an essential tool in our day to day work at the gallery.

Avantages

What we've found AL to be most helpful with has been tracking stock, tracing statuses of deals, payment schedulesTA statuses. Being able to instantly create presentation documents, consignment agreements, invoices, COA's, shipping docuemnts etc. (no more InDesign!)

Inconvénients

Certain elements of the UI (which is generally pretty spot on) could be improved, the app also needs to be improved.

Réponse de Artlogic

Hi Rupert,

Thank you so much for posting a review. If you have suggestions or thoughts regarding UI improvements or proposed changes to the app please do send them across.

Best,
Joe

Répondu le 09/04/2018
‪Saleh
  • Secteur d'activité : Sports
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé tous les jours pendant pendant l'essai gratuit
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
4
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 08/08/2021

"A tool to assist art organisations in managing data in a professional manner."

Working with Artlogic over the last year has been a true pleasure. I get the impression that the staff place a high importance on user experience. Our clients and viewers have given us a lot of positive feedback and approval. Thank you to the Artlogic team for your hard work and professionalism. I'm excited about seeing and using the new features that Artlogic will bring.

Avantages

as well as all of the essential elements required to supervise and manage an art gallery for the first 12 months of operation. It has the instruments essential to move money and completed contracts around. It's simple to use.

Inconvénients

It's a little pricey, but you get a lot of features for your money.

Réponse de Artlogic

Hi Saleh, Thank you for your review. It is great to hear you are also getting positive feedback from your clients as well. All the best, John

Répondu le 08/09/2021
Utilisateur vérifié Afficher plus d'informations
  • Secteur d'activité : Art/artisanat
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
4

5
Publié le 30/01/2019

Review Artlogic gallery software

Organizing the daily gallery procedures

Avantages

Ease-of-use
Scalable for every kind of business
Good value for monthly cost

Inconvénients

Very complex, need some time to get into all functions

Réponse de Artlogic

Thanks so much for the review - we're delighted you like Artlogic and are likely to recommend it to others. There are a huge number of features in the program so it can be a little daunting at first but you're always welcome to contact our support team any time if you need help or suggestions.

Répondu le 06/02/2019
Paula
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
4
Support client
5

5
Publié le 05/04/2018

Private Views is just great for art fairs!

Avantages

The features and functionality are everything we asked for during art fairs. We can easily make beautiful and elegant presentations of our works, and send personalized emails to collectors without this task being so time-consuming. All features are very well thought-through, as we can show/hide certain information, add documents like bios or press releases to our private views, etc. Plus, the customer service is always there to help us! They're very efficient and troubleshoot any issues that may arise.

Inconvénients

Nothing really. If I have to pick something, I would say that there are so many options that you might be a bit overwhelmed when you start using the software. This is not a downside but mainly a positive thing! What I mean is, if you want to make the most out of Art Logic/Private Views, you will need to invest a little bit of your time and effort to understand the features and how to use them properly.

Jack
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 05/06/2018

We are long time Artlogic subscribers and really happy with our experience.

Avantages

Super integrated, great functionality. It continues to evolve making it indispensable for running our business.

Inconvénients

We have no complaints the software has developed with feedback over the years and evolved to suit our needs.

Eduardo
  • Secteur d'activité : Art/artisanat
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 30/01/2019

Amazing software, really recommended!

Avantages

Everything! Super easy to use, incredible functionalities! really helpful as a business companion!

Inconvénients

It's not incredibly adjustable (at least graphically) to the gallery needs!

Réponse de Artlogic

Hi Eduardo, many thanks for your feedback. It is fantastic to hear that the Artlogic platform helps in managing your business. Regarding the presentation document, we've logged your query as a feature request and we'll keep you updated. Best,
Jean-Baptiste

Répondu le 18/02/2019
Fred
  • Secteur d'activité : Art
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 13/09/2018

Brilliant Product

Fantastic product and team, thank you

Avantages

Ease of use
Clean, professional design
Helpful assistance
Considered content

Inconvénients

Could do with a simple process manual eg adding artworks to the CMS

Réponse de Artlogic

Dear Fred,

Thanks so much for taking the time to write a review, it really does make a difference to others thinking about signing up.

I totally hear what you are saying about adding in more help notes and manuals. We are fully aware that more needs to be done on this front and intend to change this going forward. In particular the CMS is lacking in help notes compared to the database.

Best,
Joe

Répondu le 18/09/2018
Joe
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 28/03/2018

The best Art gallery software around with awesome customer support!

Nothing bad to say about the software. I wish I had found Artlogic earlier it would have saved me time and money!

Avantages

It does every I need to run my art business as a curator and artist. Beautiful UI. The customer support is always there and friendly and they go the extra mile to make sure I get the most out of Artlogic. I would also recommend using the integration with one of their website templates.

Réponse de Artlogic

Joe,

Thanks as ever for your continued support of Artlogic and our products. The new artworks on the website are great by the way!

Best,
Joe

Répondu le 09/04/2018
Sheena
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
4
Fonctionnalités
4
Simplicité
5
Support client
4

5
Publié le 15/05/2018

Useful

Avantages

Love the customization tools. The design team is great. It's easy to setup and maintain. Customer service is quick and efficient.

Inconvénients

It would be awesome if it were cheaper but I understand all the costs associated with running an interface like this so I'm happy to oblige with the cost!

Vera
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 14/04/2018

Major improvement for our workflow!

Avantages

Things I like most about this software
- Such a powerful database - there is not one single thing that you cannot save somewhere in the Artlogic database. There are so many fields, we will never be able to use them all! Definitely the most complete database out there for galleries.
- Interface is beautiful and easy to use.
- Easy communication between the database and the app.
- Friendly and personal client services.

Inconvénients

One issue for us is that it is hard to have the word documents and pdfs that you export from the database in our own visual identity. There is definitely some room for improvement there.

Réponse de Artlogic

Hi Vera

Thank you for the lovely feedback. I¿m glad to hear you have been enjoying using Artlogic. I will get in touch with you all directly to talk further about the documents as we would love to help.

Best wishes,
Rich

Répondu le 17/04/2018
Utilisateur vérifié Afficher plus d'informations
  • Secteur d'activité : Rédaction et correction
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé toutes les semaines pendant 1 à 5 mois
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 01/09/2019

'SIMPLY AMAZING'

i recommend to all artists to use Artlogic, its simply amazing

Avantages

Artlogic made my work much easier,very effective database, it can be said that it is the complete database for galleries. friendly and good customer service. Every artist should use it.

Inconvénients

The only inconvenience is that its not super user friendly. there is some need of improvement, hope they will update more features to satisfy their customers.

Réponse de Artlogic

Thank you for leaving your review. Great to hear that your work has become easier with the database.

All the best,
John
[Artlogic - Marketing Manager]

Répondu le 04/09/2019
Julia
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 10/04/2018

I really enjoy using Art Logic! It has been a great improvement in our inventory management.

Avantages

- Possibility to add a variety of info about each artwork.
- Quick and efficient customer support. Always willing to add new features and adapt the system to better serve the clients.
- Everything online!
- Private Views app

Inconvénients

All the different tabs and possibilities can take a bit of time to get used to, but they certainly end up being a great source of information about each piece. Further, the team at Art Logic is always ready to answer our doubts and requests.

Réponse de Artlogic

Hi Julia,

Massive apologies, I thought I had responded to this sooner (but perhaps my response didn't send properly). Thanks so much for your kind review. It's been a pleasure working with the gallery and we look forward to many more years of collaboration ahead.

Best,
Joe

Répondu le 14/05/2018
Utilisateur vérifié Afficher plus d'informations
  • Secteur d'activité : Hôtellerie
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les mois pendant 6 à 12 mois
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
3
Support client
5

5
Publié le 23/07/2019

Helped immensely directing and managing an art gallery

Enjoy it all-- especially it being in the cloud and easy to use from any computer.

Avantages

Has all the necessity features needed to direct and manage an art gallery for 12 months during set up. Has necessary tools to move money and executed contracts around. Easy to use.

Inconvénients

A bit expensive but you get a lot of features for what you pay for.

Réponse de Artlogic

Thank you for your review! Great to hear that it is helping you in the running of your gallery!

All the best,
John
[Artlogic - Marketing Manager]

Répondu le 24/07/2019
Faizul
  • Secteur d'activité : Vente au détail
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé tous les jours pendant pendant l'essai gratuit
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 10/02/2021

Best in market

Very good

Avantages

e leading choice of the world's top galleries, artists & collectors.

Inconvénients

Easy n professional. I recommend this for all.

Réponse de Artlogic

Dear Faizul,
Thank you for the review!
Kind regards,
John

Répondu le 15/02/2021
Hana
  • Secteur d'activité : Art/artisanat
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 11/02/2019

Very satisfied!

Very satisfied! Can only recommend.

Avantages

Extremely useful, great user experience, very easy to use. We are very satisfied with the programme. Can only recommend.

Inconvénients

Till now we did not experience any inconvenience when using Art Logic.

Réponse de Artlogic

Hi Hana, thank you so much for your review! Glad to hear that you are satisfied with your Artlogic database. Best,
Jean-Baptiste

Répondu le 18/02/2019
Jennifr
  • Secteur d'activité : Art
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé Autre pendant 1 à 5 mois
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
4
Fonctionnalités
3
Simplicité
3
Support client
4

4
Publié le 06/09/2018

Nice Software

Avantages

What I like most about Artlogic is that it is industry specific.

Inconvénients

The only con that I can think of is that it is not super user friendly, but that could just be user error.

Réponse de Artlogic

Dear Jennifer,

Thanks so much for leaving us a review, always greatly appreciated. However, I'm a tad confused because as far as I can tell OAI Art Services aren't currently using the Artlogic database! Perhaps you thought you were reviewing another product?

One other thought that I had was that you could have been using Artlogic via another organisations Artlogic account? Anyway, I was just curious.

Best,
Joe

Répondu le 07/09/2018
Lucía Afficher plus d'informations
  • Logiciel utilisé tous les mois pendant plus d'un an
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
4
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 29/05/2018

The best gallery app I've tried!

It saves me a lot of time

Avantages

The interface design is very clean and easy to use and setup. The customer service is great and
efficient!

Inconvénients

I really can not say anything negative about Artlogic. It saves me time, and money. Every artist or collector should try it

44 avis