Easy4Pro

Dear Hervé,

Thank you for your review!

Your feedback means a lot to us, and we're truly glad to hear that you're enjoying your experience with us. We understand your request, normally all HQ's requests to define thresholds in a central currency common to all regions and countries. This is converted day to day into the local currency of transaction.
Thank you for being a valued part of our community and for sharing your thoughts. Your support is highly appreciated.

- Easy4Pro Team

Dear,

Thank you for your review and feedback on our transportation choosing offer. We're glad to hear that you've had a positive overall experience. To better understand your concerns and improve our service, could you please provide more details about the specific aspects you mentioned? We'd like to ensure we address your needs comprehensively. Any additional information you can provide would be greatly appreciated.

Thank you for your cooperation, and we look forward to hearing from you.

The Easy4Pro team

Thank you for your feedback! We're dedicated to enhancing your experience with Easy4Pro and appreciate your input. It's great to hear that you've found our transport quoting tool useful for streamlining your processes.

Regarding the issue with some forwarders joining Easy4Pro, we've reviewed your account history and noted that offers were provided for all your shipments. However, we understand the importance of having a range of options. Could you please specify which carriers you feel are missing from our platform? We'll pass this feedback along to our management team.

We also share your concern about forwarders sending offers outside of Easy4Pro. If you could identify the carriers involved, we'll address the matter directly with them.

We're committed to assisting with carrier onboarding and welcome any further suggestions for improvement. Your insights are invaluable for enhancing the Easy4Pro experience for all users.
Best Regards
The Easy4Pro team.

Dear Shirley

Thank you for sharing your experience with us.

We're happy to hear that you've observed significant savings and increased agility in your import process. Enhancing productivity is at the core of what we aim to achieve with our software, and it's rewarding to know that it's making a big difference for you.

We understand the importance of clarity in navigating our platform and are sorry to hear about the difficulty you encountered in understanding when to cancel and redo requests due to errors. Your feedback is invaluable in helping us identify areas for improvement. Could you please provide more details about the challenges you faced in understanding when to cancel and redo requests? We'll be reviewing this aspect of our system to make it more intuitive and user-friendly.

Thank you once again for your feedback.

Best regards,
The Easy4Pro Team

Thank you for your feedback! We're glad you find our product efficient and easy to use, with valuable worldwide features. We apologize for any implementation difficulties you encountered and are actively working to improve this process. Our support team is always ready to assist you. I appreciate your support and suggestions.
The EAsy4Pro team

Dear Ahmet Can
Thank you for your feedback!
According to our policy and as expressed in our manual, Orders can be canceled by the user by clicking the “Abort” button, which is available only until the day before the estimated collection date, so we avoid carriers receiving cancelation after preparing the orders. After that, the support team of Easy4Pro will always be available to cancel it for you and advise the carrier.

We remain at your disposal!
Sincerely.
The Easy4Pro Team

Dear Olivier

Thank you for taking the time to share your experience with Easy4Pro. We're thrilled to hear that you found our software easy to use and that our training and follow-up support met your expectations. Your feedback is invaluable to us as we continuously strive to improve our services.

We've noted your concern about the difficulty in modifying requests once they are made. We understand the importance of flexibility and will certainly explore ways to streamline this process to better accommodate your needs.

If you have any further suggestions or feedback, please don't hesitate to reach out. We're here to assist you every step of the way.

Warm regards,
The Easy4Pro Team

Dear Marouane

Thank you for your feedback.
We hope we can continue exceeding your expectations in the future.
The Easy4Pro team.

Dear Zuzana,

Thank you for your review and feedback.

We appreciate your input, especially regarding our notification system. We are actively working on making the necessary improvements based on your comments.

Regarding your low rating for our customer support team, we are keen to understand the specific issues you faced. If you encountered any challenges, please provide us with more details. Our customer support team is here to assist you in any situation, and your feedback will help us enhance our services.

Thank you for taking the time to share your thoughts. We value your feedback and aim to improve our services based on your experience.

Best regards,

Dear Martin, Thank you for sharing your positive experience with us! We're delighted to hear that you're having a great experience with Easy4Pro. It's always rewarding to know that our efforts to provide excellent service are paying off. We appreciate your kind words and are grateful for your support. We look forward to serving you again in the future. If you have any suggestions or feedback for us, please don't hesitate to reach out. Thank you once again for choosing E4P!

Dear Ayoub
Thank you for your feedback and for choosing Easy4Pro. We appreciate your support and are committed to continuously improving our platform to meet your logistics needs.