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- Secteur d'activité : Transport routier/ferroviaire
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
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Use it or Lose it
Always a very helpful organisation from top to bottom.
Avantages
There is such a vast array of help within this software to help you run the business.
Inconvénients
Only the fact there is so much and I do not have time to learn all the features, those using it on a daily basis with our organisation however are able to point me to wherever I need to go.
Réponse de Simpro Software
Hi Terry
Thank you for leaving a review. It is great to see you getting the benefit from our software and that you have found it useful to have a level of tailoring to suit your business requirements. We are always looking for ways to help you navigate the system and for us to be able to help look at areas you may not be using and that could deliver you more value. This is the purpose of our Customer Success team so if you are not already in touch with your Customer Success representative please reach out and I can connect you.
Many thanks
Ian Burgess
Chief Customer Officer
[email protected]
- Secteur d'activité : Transport routier/ferroviaire
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
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Big Change review
Always been simple to use.
Avantages
The simplicity of using their system compares to competitors
Inconvénients
I think the overall package serves my purposes and nothing to dislike.
Réponse de Simpro Software
Hi Neil,
Thank you so much for your positive feedback! We're glad to have you as our customer and to see that you're enjoying the all-in-one job management system.
It makes us incredibly happy to know that we were able to help you achieve your goals. We'll continue working hard to provide you with an excellent experience.
Thanks for taking the time to write this review; it means a lot to us. Cheers!
Best Wishes
Louise
- Secteur d'activité : Transport routier/ferroviaire
- Taille de l'entreprise : 201–500 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
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Big Change usage
since using big change i have found that the platform is really useful and all the changes and upgrades big change make just make it easier to use
Avantages
how you can see in real time were all my staff are located
Inconvénients
the amount of info that big change pulls when you down load a report
Réponse de Simpro Software
Hi Paul,
Thank you so much for your feedback. We're glad to have you as our customer and to see that you're enjoying the all-in-one job management system.
It makes us incredibly happy to know that we were able to help you achieve your goals.
We're sorry to hear about your negative experience with loading reports, that's definitely not what we want for our customers. We would love to help turn this around for you. if you know who your Customer Success Manager is, please reach out to them for assistance. Alternatively, please email me directly, and I will escalate it. [email protected]
Thanks again for taking the time to write this review; it means a lot to us. Cheers!
Best Wishes
Louise
Customer Marketing Manager
- Secteur d'activité : Transport routier/ferroviaire
- Taille de l'entreprise : 201–500 employés
- Logiciel utilisé toutes les semaines pendant plus de deux ans
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Provenance de l'avis
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Customer and Service van tracking
Avantages
The tracking facility is what we use most to locate vehicles whilst customers have them on loan allowing us to make sure they are being used and treated correctly. It also helps with any legal questions we may have relating to speeding locations ect.
Inconvénients
The software is a little more expensive than other systems but this does what it says
Réponse de Simpro Software
Thank you for the positive feedback Simon. Your comments are much appreciated...
BigChange
- Secteur d'activité : Transport routier/ferroviaire
- Taille de l'entreprise : 201–500 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
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Job Watch
Avantages
Good for Job management and compliance.
Inconvénients
Tablets often crash because of update issues
Réponse de Simpro Software
Hi Giancarlo
Thanks for your feedback and for letting us know you are having some issues with the tablets. I have asked the team to investigate this for you and make sure we understand the issue in more detail.
Its great that you are seeing the benefits around job management and compliance.
If you or your team need any further help, please dont hesitate to reach out to your Customer Success representative or to me directly.
Many Thanks
Ian Burgess
Chief Customer Officer
- Secteur d'activité : Transport routier/ferroviaire
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
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Fleet tracking and CANBUS reporting for 40+ HGVs
Overall very positive
Avantages
Very user friendly, easy to dial in to the information needed quickly
Inconvénients
Nothing noticed. Used the software for 8/9 years and wouldn't look to change
- Secteur d'activité : Transport routier/ferroviaire
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
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Wheadon's Group Travel Ltd
We can easily manage dead mileage and cut fuel cost by using the system and currently have trackers fitted on 44 buses
Avantages
The system is really easy to use and the price is excellent compared to others on the market
Inconvénients
The system covers everything that we require from the system
Réponse de Simpro Software
We LOVE to see our customers saving money!
Thank you for choosing BigChange!
- Secteur d'activité : Transport routier/ferroviaire
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
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Fantastic All In One System
its is fantastic and the whole team at big change just great and very helpful
Avantages
The software is a game changer and have systemised our business
Inconvénients
The lack of integration with accounting software but this is know sorted
Réponse de Simpro Software
'Fantastic', 'Game Changer' 'Head and Shoulders Above' - AMAZING feedback thank you so much!! Also happy to hear we provided your required integration...we are constantly developing our product to ensure our customers get the very most from their BigChange system!
- Secteur d'activité : Transport routier/ferroviaire
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
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Marshalls
Avantages
The information you can collate .
How you can alter what different people can view
Inconvénients
Sometimes the map doesn't work properly .
You zoom in and it can't keep up with the change , so the map gets distorted .
Réponse de Simpro Software
Thank you for taking the time to complete a review - so great to hear of our customers benefitting from the how configurable our system is, our report offerings and the hierarchy restrictions you can set.
We would like to further investigate the map view item you mention and will call you today to discuss.
Thanks again.
- Secteur d'activité : Transport routier/ferroviaire
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
-
Provenance de l'avis
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Vehicle Tracking
The only issue we have had is vehicles dropping out of range and loosing data, which is probably mainly due to the locality of our operation, however there have been some occasional web outages too, Overall the support and quality of the product is good
Avantages
Simple to use interface, reporting (although we do not use the system to its full potential), access to historical data
Inconvénients
As far as the software is concerned, we have no issues
Catégories connexes
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- Logiciels d'installation de systèmes de sécurité
- Logiciels de planning
- Logiciels d'affectation du personnel
- Logiciels de gestion des installations
