SparkPost

3,7
Note globale
Avis

3,7
Note globale
Avis

Parcourir les avis sur SparkPost

35 avis sur 35
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Julen
  • Secteur d'activité : Gestion d'organisme à but non lucratif
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
1
Fonctionnalités
2
Simplicité
2
Support client
3

3
Publié le 30/04/2019

Sparkpost has a dalily limit of 1000 sending emails, even for paid plans

Very frustrating experience, with the configuration process and with the limits to use the service. I switched to mail gun and i very happy.

Avantages

Has a nice Look and feel. Deliverability rates i seems to be good. but i can't tried with my complete list of contacts because SparkPost limit account to send only 1000 emails by day, even after pay for a professional plan.

Inconvénients

Very complicated to configure sending domains. Sub-accounts management is not user friendly
When you open a nwe account you have a limit of 1000 emails to send daily. Its ridiculous whe you manage list of 50M emails.

Réponse de SparkPost

Hi Julen, Thanks for your review. However, we do not restrict daily sending limits to 1000 per day on paid accounts. If we did, we'd be out of business. Some of our largest customers send 1B+ emails per day. I would suggest logging a ticket with support inside the app to help you with configuration.

Répondu le 21/05/2019
Hugo
  • Secteur d'activité : Marketing et publicité
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
2
Fonctionnalités
3
Simplicité
2
Support client
1

2
Publié le 29/07/2019

Worst customer service!

Customer service suspended my account before I had the time to start using their service. I was in the configuration phase and they gave a plain lie as reason: "We have carefully reviewed your account sending history" when this makes no sense since there was no email sent apart from one test email.

Avantages

They have a free plan for you to try and the interface is user-friendly.

Inconvénients

Worst customer service that will lie to your face.

Marcy
  • Secteur d'activité : Sports
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé toutes les semaines pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
4
Support client
0

5
Publié le 22/02/2019

I love SparkPosr!

I have increased my clientele and made ads for my husbands business too! It’s so awesome to have full control of advertisements and jot have to pay someone else to design them!

Avantages

I create advwrtisments, announcements, and memes on SparkPost. I love all of the features and ideas that come preset.

Inconvénients

It can be a little bit tricky to maneuver on my phone for some of the features.

Sonu
  • Secteur d'activité : Médias en ligne
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé toutes les semaines pendant Essai gratuit
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
3

4
Publié le 07/05/2020

Fan of Sparkpost Since It Started

When I started Work With Sparkpost I was Using Wordpress and That Time they were providing Free 200000 Emails for a Month This is huge. Means 200000 is More than enough and integration is also easy with SMTP. Now I can use Sparkpost For My Cashback Site also When there are More number of mails.

Avantages

Integration Step I Liked the Most. Just Add Your Domain Verify Records & You are Ready to Go With SMTP, Easy to Setup & Now Cheaper Plans.

Inconvénients

They Reduced the Free Emails Limit Now Also Sometime I see .in Domains are not Getting integrated it says TLD not allowed. I don't Know Why they Say so as it's a Global tld. I had to use the .net domain then. Also there is No Direct email process from dashboard

Réponse de SparkPost

Thanks for the kind review, Sonu! Happy Sending!

Répondu le 19/05/2020
Prateek
Prateek
  • Logiciel utilisé Autre pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
3
Fonctionnalités
4
Simplicité
5
Support client
5

3
Publié le 09/04/2018

Generous free plan, but not such reliable services

Sending transactional emails

Avantages

The free plan was extremely generous, more than other competitions. Setup is also quick, and good documentation to get you up and running.

Inconvénients

Sometimes, there was a very long lag to Microsoft emails (i.e. Outlook, hotmail) - where emails were delivered more than 2 days later. Emails to Gmail however was unaffected. Inspite of exchanging several emails with the customer support, the problem was not fixed.

Hannah
  • Secteur d'activité : Gestion d'organisme à but non lucratif
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé toutes les semaines pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
3
Simplicité
3
Support client
3

3
Publié le 17/01/2020

Confusing

Overall it has tied into our system great, and we have only had a few minor issues. And the nonprofit pricing is great.

Avantages

I do like that the product ties into our CRM and that we can build our emails and style them through our CRM. It's nice having everything in one spot.

Inconvénients

We do tend to go to spam a lot and when looking at Sparkpost, the lingo is very confusing unless you have someone who understands code.

Utilisateur vérifié
  • Secteur d'activité : Produits chimiques
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé toutes les semaines pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
3
Support client
0

5
Publié le 13/03/2019

User experience

The app is Amazing! Is the best and most use app to designs for me but only on my phone

Avantages

Easy to use, very intuitive. I use it a lot to make instagram post, I found that the app version is pretty easy to use but the pc version I feel like an old lady using it, I just don’t understand how it works

Inconvénients

The pc version (webpage). It is pretty uncomfortable to use

Utilisateur vérifié
  • Logiciel utilisé toutes les semaines pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
3
Fonctionnalités
3
Simplicité
3
Support client
5

3
Publié le 14/06/2018

I use Spark post for email campagins

Avantages

I love that they offer so much to you beyond the emails. They contact you with webinars, and offer help in any capacity.

Inconvénients

Still learning the program and features, they are so helpful that I don't think I will find any issues

Art
  • Secteur d'activité : Sports
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant Essai gratuit
  • Provenance de l'avis
Rapport qualité-prix
3
Fonctionnalités
2
Simplicité
5
Support client
1

4
Publié le 27/11/2018

Worst service ever

F’ing the worst

Avantages

Pretty easy to set up, but had to use subdomain name for outgoing mail, not a fan.

Inconvénients

Got flagged due to spam for having a link for acuity scheduling in a follow up sequence without even sending more than 4 test emails to myself. Then got kicked off completely and when asking for explanation the reponse was:

“We are sorry that we cannot divulge any information. Good day.”

Henrique
  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé toutes les semaines pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
4
Support client
5

5
Publié le 15/10/2019

Good choice for startups

Avantages

With simple configuration you can send automatic mail from your app.

Inconvénients

Free account has changed to a few emails

35 avis