Encompass

4,0
Note globale
Avis

4,0
Note globale
Avis

Parcourir les avis sur Encompass

42 avis sur 42
Classer par :
Utilisateur vérifié
  • Secteur d'activité : Banque
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 20/04/2019

Best mortgage software I have ever used.

My experience has been positive. I find it a lot easier than other mortgage software systems.

Avantages

I like the reporting functions of the software. The ability to order third party services such as flood certificates, appraisals, compliance checks is top-notch. [SENSITIVE CONTENT HIDDEN] does a good job of releases updates and support.

Inconvénients

Only one person can work in a file at a time. It would be nice if at least two people could work in a file at once.

Vinny
  • Secteur d'activité : Services financiers
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
5
Simplicité
5
Support client
0

5
Publié le 22/11/2019

Versatile and powerful

I've used several different LOS products and Encompass is by far the best and most versatile program out there.

Avantages

Encompass's ability to integrate with other programs and software is a huge benefit. To be able to access external sites and partners within this system is such a time saver. It can also be customized and adjusted to suite your needs.

Inconvénients

There is a slight delay when saving information.

Kelly
  • Secteur d'activité : Divertissement
  • Taille de l'entreprise : 501–1 000 employés
  • Logiciel utilisé toutes les semaines pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
4
Simplicité
5
Support client
5

4
Publié le 26/10/2020

Encompassing Visions Software

The benefit of using this software is time management, software provides automated job descriptions, correct competencies which align with core values. Interview guides with the correct competencies for each job. Exceptional customer service.

Avantages

Easy to evaluate all jobs/positions provide correct competencies for each job. Job descriptions/interview guides are also ready to print once you have completed the evaluation.
Easy to customize.
Has the ability for performance management (have not yet implemented)
Quick and easy upgrades to software.

Inconvénients

The only issue I have would be to increase the points between each pay band.

Utilisateur vérifié
  • Secteur d'activité : Services financiers
  • Taille de l'entreprise : 501–1 000 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
4
Simplicité
4
Support client
4

4
Publié le 14/06/2018

Fantastic

Avantages

I love how easy it is to use and customize to your needs. It is also nice te be able to truat the functions it already performs and why iy perfoms them that way.

Inconvénients

I am not sure I have something I dont like. Maybe that in admin reports you have to keep building reports vs being able to use one report that just refreshes with data

ELLIOTT
  • Secteur d'activité : Services financiers
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
2
Fonctionnalités
2
Simplicité
2
Support client
1

3
Publié le 07/03/2018

I've used this software in two different companies over the past ten years.

At the end of the day there's an audit trail to see who may have worked on the respective loan.

Avantages

Navigating is simple enough, especially when the IT folks in-house have real industry experience up front in setting the system up during the initial launch as a platform.

Inconvénients

Lockout periods, poor performance metrics, outdated. System has default coding that flags user scenario situations and causes intermittent lockouts causing delays, and necessitating ADMIN outreach to override. Customer service folks are slow to respond. Lack of urgency.

Selueni
  • Secteur d'activité : Services financiers
  • Taille de l'entreprise : 5 001–10 000 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
5
Simplicité
2
Support client
0

3
Publié le 19/08/2020

Very Slow

the slowness of the system is very problematic and causes my work to run inefficiently

Avantages

everything i need is mostly inside of encompass - very convenient.

Inconvénients

Very Slow - the system lags to load and login, it lags to get inside a new file and is slow overall.

Tom
  • Secteur d'activité : Banque
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé toutes les semaines pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
4
Support client
5

4
Publié le 06/10/2020

Solid mortgage origination option

We've used Encompass for 15-20 years. It's aged well, and we're currently going through an upgrade, so hopefully the functionality continues to improve. Decent value for the price, and volume that our bank pushes through it.

Avantages

It's pretty much the industry standard. Easy to use, easy to train on, decent online application process.

Inconvénients

It would be nice to see progress on core processor integrations. Many of the other origination systems that we're using now links directly to our core, which helps optimize our workflows.

Utilisateur vérifié
  • Secteur d'activité : Immobilier
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
1
Fonctionnalités
2
Simplicité
1
Support client
1

1
Publié le 19/08/2020

The WORST LO Software EVER

If I had it my way I would never, ever use this software again.

Avantages

A lot of modifications are there to be adjusted.

Inconvénients

It looks like Windows 95, slow, slow, slow...

Stephen
  • Secteur d'activité : Banque
  • Taille de l'entreprise : 501–1 000 employés
  • Logiciel utilisé Autre pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 23/10/2019

My favorite LOS

I love this system. When searching for a new LOS system I used Encompass as my bass comparison and no one could match all the needs and wants that Encompass could.

Avantages

Encompass is my favorite Loan Origination System (LOS). It allows you to customize it to your business needs, helps maintain compliance and more. It integrates with several other systems saving lots of time.

Inconvénients

When you create new rules/ edits/ requirements it does not put them on existing files. They will only apply to new loan files.

Erik
  • Secteur d'activité : Institutions religieuses
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé Autre pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
5
Simplicité
5
Support client
0

4
Publié le 07/01/2020

from the perspective of an applicant

Encompass helped with communication and greatly simplified the mortgage application process.

Avantages

I was very impressed with how easily this software handled the entire process of my mortgage application. This program made it much quicker and easier than the last time I did this with meetings, faxes, and lots of paper.

Inconvénients

The interface seems a little dated. Some of the text is very small. The navigation seems a little weird in places, like, it took me a while to figure out who the provider of the software is.

Utilisateur vérifié
  • Secteur d'activité : Services financiers
  • Taille de l'entreprise : 501–1 000 employés
  • Logiciel utilisé toutes les semaines pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
4
Simplicité
5
Support client
4

4
Publié le 15/12/2017

Best software in the mortgage industry

Avantages

Encompass has customizable features including different templates to fit our company needs. It is the leading software in the mortgage industry for a reason! It aids us in the loan process all the way to close and the reporting feature is great.

Inconvénients

The LO websites are outdated and are due for a major update. Reporting such as website metrics are also limited.

Utilisateur vérifié
  • Secteur d'activité : Services financiers
  • Taille de l'entreprise : 501–1 000 employés
  • Logiciel utilisé Autre pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
5
Simplicité
5
Support client
0

5
Publié le 27/09/2018

Wish I was still using Encompass

Avantages

Easy to use, lots of functionality throughout the software. Interface is updated.

Inconvénients

Nothing bad to say, a mortgage tool that is actually up to date.

Ashanti
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
3
Simplicité
4
Support client
3

4
Publié le 13/10/2017

Decent

Avantages

My company uses encompass 360 on a daily basis. It's easy to learn and navigate through. It houses multiple functions.

Inconvénients

We tend to have system errors on occasion & pop ups which cause you to abort frequently. It rather frustrating.

Justin
  • Secteur d'activité : Services financiers
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé Autre pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
5
Simplicité
4
Support client
5

5
Publié le 22/01/2019

Encompass 360

Avantages

The software was very user friendly and if set up correctly would send out automatic emails to the respective parties, this helped keep everyone on the same page during the loan process.

Inconvénients

Encompass 360 offers a conversation log that any user can utilize for notes; however it didn't allow notes to be updated, you have to put a new note in each time.

Gregory
Gregory
  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les mois pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
3
Simplicité
2
Support client
0

2
Publié le 04/12/2018

Encompass

Avantages

It does everything you need, but not well

Inconvénients

its not really a great in program experience

Jenn
  • Logiciel utilisé toutes les semaines pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 07/06/2017

Outstanding product

Avantages

This software is really easy to use and has never given me any issues. I will continue to use this software.

Chris
  • Secteur d'activité : Banque
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé tous les mois pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
5
Simplicité
5
Support client
0

5
Publié le 16/04/2021

Great for HMDA reviews

Overall, I feel the experience with Encompass is great. If they work on improving the slight bugs in their document uploading/storage, I think it would be an even better solution.

Avantages

Encompass is an easy to use software. I mostly use it to pull saved documents during HDMA reviews, but I am definitely a fan at how easy it makes the process.

Inconvénients

We have had issues in the past of some documents not uploading correctly (being corrupted), and it was a pain the track these documents down. It doesn't happen too often, but the software being unreliable even 1% of the time can be a pain.

42 avis