Marketing 360

Avantages

Communication was great but the promises were not met.

Inconvénients

Over priced and super unprofessional. Just use AI!

Avantages

They had great pitch, talked great game, and complete non performance

Inconvénients

continual message - "This takes time, no worries you will see" Well $44000 later and I see nothing

Avantages

Absolutely nothing. Their sales people are nice but only to lure you in and then the fraud begins

Inconvénients

It is like a pyramid scheme. Once they get hold of your credit card, they will delay even the minutest thing by weeks so that they can keep billing your credit card

Avantages

There was 1 person who helped me while I was stuck with their contract. Do not sign up for this company.

Inconvénients

Terrible company, terrible designers, I got stuck with their contract. I paid extra for a brand-new website on WordPress, and they did a terrible job.

Avantages

I can list no pros. The marketing pitch was great because it was convenient to have data analytics all in one place and I was happy to pay someone else to do these things so I could use my time elsewhere. This did not happen.

Inconvénients

I do not recommend this company. I hired them do to a website and social media marketing. It took three months to get an active website and there was no advertising for 3 months. We missed major holidays and an event and are now about to miss the advertising opportunity for another event we have scheduled because the ads are not active yet. The ads they put out are also simply copies of pictures on the website - or just the info is given by us. I have tried to work with them on these issues but they are not being resolved. Paying for an analytics dashboard that was not linked to google or the facebook ads for several months.

Avantages

Honestly my business was held back by agreeing to work with Marketing 360. I do NOT recommend using them. They didn't actually work closely with me to understand my goals and their content was horribly generic.

Inconvénients

They were not knowledgable at all about their job. They literally ruined my Youtube Channel. (Long Story)

Avantages

The website creation was a great start; however, I ended up doing most of the work with it once I figured out the program.

Inconvénients

Everything other than the website development (the website shell - I did the rest), this has been a complete waste of money. So very disappointed.

Avantages

The one aspect I did appreciate about my experience with Marketing 360 / MADWIRE was their initial work on creating my website. Despite some communication delays on my part, the final product was visually appealing, and I was genuinely pleased with how it turned out. This, however, was the only part of their service that met my expectations.

Inconvénients

Lack of Transparency: I was genuinely frustrated with the unclear communication about the costs of services, especially regarding content creation charges. I couldn't believe how much was being charged for short blog posts, especially given their subpar quality.Quality of Service: I was unhappy with the level of service I received. The quality of the content produced by the company was disappointing, and the advertising strategy proved to be ineffective. I was even able to achieve better results on my own.Customer Service and Communication: I felt blamed for the slow pace of communication and believed that my requests were neither respected nor adhered to. My account manager, despite their role, wasn't able to deliver tangible results.Refunds and Billing Practices: I was infuriated with what I saw as unjustified charges, especially related to content creation and the unused advertising budget. The company's refusal to refund the unused budget upon contract termination added insult to injury.Website Shutdown: To top it all off, they shut down my website as soon as our contract was terminated.

Inconvénients

There is no pros. this company is in business to sale you in, no customer service really, they call you back but only play we are here for you B/s. I got gypped for $2000. I sign up after their crafty presentation. Find out their reputation after i sign the contract. Request cancellation next day. No one wanted to cancel my contract for about 30 days. Even so i sent them letters. Many call to corporation, managers, sales guy etc. after 1 month call the bank to dispute the charges. They show the contract to the bank and the bank didn't return my money. The only option to win with this guys is lawsuit. they are counting on the fact that you will not sue them because you are a lite guy. What good company that care about its customers keep the money and do not cancel the contract after 1 day. since they put no effort of any kind. i will get my money back one way of another. unite with me to sue this people if you had similar experience. we need to stand up to this crocks.

Avantages

There are only two pros:
1) First and foremost, my contract with Marketing360 is finally over.
2) I was forced to learn everything about sales and marketing that I was trying to delegate.

Inconvénients

Honestly, I didn't want to write this review. I tried to forget about it and just accept my poor decision, but I just can't. I've been done working with the company for nearly a month now and it still bothers me.

Why? Well, I feel it's my public duty to save my fellow entrepreneurs from the jaws of deceit, empty promises, and weekends filled with bashing your head against your computer monitor.

To be perfectly frank, you'd be better off lighting your money on fire than hiring Marketing360 - at least doing so would spare you months of frustration, anger, and disappointment. Hiring them was the worst decision I've ever made.

Their sales guys were a bit pushy, but raised no red flags. The issues started after I signed my contract.

They convinced me that my website needed to be redone, so we embarked on a 2-month search for fool's gold. Unfortunately, I didn't realize that their web designers build their customer's websites on the back of a clunky, archaic platform that they call "UXI."

I have used Squarespace, Wix, Wordpress, Leadpages, and ClickFunnels, so I know a thing or two about website builders. UXI is unspeakably bad.

And the worst thing is that they can literally hold your website hostage - should you decide to part ways with them - because they have total control over the backend.

It took them over 2 months to "optimize my website for conversions" on UXI. I repeatedly requested access to the backend of this website during these 2 months and they told me that they couldn't allow me to do that because they were afraid that I would "break the site." Finally, my marketing executive relented and jokingly told me on a call that "if you break it, you bought it", referring to the complex UXi platform. She then conceded that their developers have trouble using it. Their developers!!

Who in their right mind would want to run their business website on a custom platform that its developers have trouble using?

At this point, I quickly learned how dreadful the whole platform was. Plus, the initial designs were complete garbage. I had to re-design my entire site myself using Wordpress and I did it over a weekend. It took me less than 48 hours to do the exact same thing that was taking them over 2 months!

At every step in the design, the Marketing360 team pushed back on my requests for edits. To them, this was a get-in-and-out, cookie-cutter, copy-and-paste job, while to me, my website is the face of my awesome company - my livelihood - and I truly cared how it represented me and my brand. I wanted it to be welcoming and thoughtful, not a clunky, "conversion-optimized" mess.

Things only went downhill from there.

Response time was generally about a day, which - in many parts of the country - is longer than Amazon takes to deliver your order. Even worse, they take off weekends, so if something goes wrong with an ad over the weekend, you're screwed. This ruined many of my weekends.

My marking executive did not deliver any ad mock-ups on time and she required so much hand-holding that I eventually just spoon fed her all of the ad copy, audience targeting segmentation, and literally everything else.

Just to be clear, I want to say that again...I quickly realized that the only way I could contain my losses in this terrible business relationship was to do all of the ads myself. I made ALL the landing pages, ALL of the copy, ALL of the ad images, created ALL the audiences, EVERYTHING! I had to even teach myself how to do Facebook retargeting, which was the major reason I hired them in the first place.

They require you to sign a 6-month contract and if you decide that you want out, they'll charge you an early termination fee. So, I just kept paying them to spend my money.

Marketing360 basically just worked as my Facebook ad bank, boosting my ads with the money that I gave them. Except this bank charges you thousands of dollars to help you waste your money.

As a 25-year-old who supports his "side hustle" business by working full time as an engineer, this essentially meant that I was just burning through my savings.

Shortly thereafter, my marketing executive sent me an email to tell me that she was leaving the company. I don't know if she quit or was fired, but I can't say I was surprised.

My new marketing executive began working with me 2 weeks before a huge product launch that I had been working on for months. This was basically a make-or-break product launch for my business that was on life support. Ironically, my useless marketing budget was to blame.

My new marketing executive was far better (hence the 2 stars), but the rocky relationship and abysmal results continued.

On January 23rd, 2018, I asked for a refund of all the unused ad credits that I hadn't spent.

In my contract, I was required to pay per month, of which went to ad credits. Little did I know that they actually skim off a percentage of all the ad credits spend to manage the ads. Something that was not spelled out in the contract.

When I asked to just take my unspent marketing budget and walk away, his management flatly declined despite us being outside of the 6-month contract window.

Their reason?? They said that they "want the opportunity to win my business back." I told them that there was nothing they could do to mend the relationship, and they still declined.

I even offered to pay them their "ad premium" (the percentage of money that they scrape off the top of every marketing dollar they spend for you - this was NOT mentioned at all in the contract by the way) on all but they still refused. I had to spend on underperforming ads just to burn through my money because the alternative was them simply keeping it.

And I say "underperforming ads" because I launched the EXACT SAME ADS (same images, videos, copy, targeting) and mine consistently had a 1,000% to 3,000% higher conversion. I showed them data from multiple ads proving this and they gave me the runaround every time.

Unbelievable. The icing on the cake was spending of my "creative hour credits" to one of their video editors for a 20-second promo clip and they sent me an unfinished version and told me that they burned through all the credits. They said I would have to pay them /hour to finish it. This doesn't make any sense because I provided all of the footage and told them precisely how I wanted it to be edited. Another thing that I ended up doing myself in a few hours.

If you scroll down to reviews left in August, you will see that I left a positive review. Well, I wish I could delete it, but I can't. The reason I left this review is that they hounded me for a review from week 1. After a handful of email requests to leave a review in the first month, I begrudgingly did because I didn't want to damage our already fragile relationship.

If you scroll down, you will see that there are NUMEROUS 1-star reviews, but for some reason, those reviews don't get factored into their perfect "5-star" score.

The only thing worse than the I wasted on this company was the stress and aggravation that plagued me on a daily basis. Once famously quipped that building a company is like "eating glass and staring into the abyss" - well obviously Elon has never hired Marketing360, because his entrepreneurial experience would have been worse.

One final point that you need to embrace: sales and marketing is THE MOST IMPORTANT part of your business. I wish businesses succeeded or failed by the quality of their product and service alone, but unfortunately, that's not the case. For the good of your business, you MUST NOT delegate your sales and marketing. If you are in the early stages of your business, this is even more important. You need to know that not all 20-somethings with an iPhone and 1,000 followers on Instagram know how to market in the digital world. If you can't market your business and sell your vision, don't expect someone to be able to do it for you.

If you know how to log into Facebook, then you can figure out how to make your own ads. I taught myself in the past 6 months and I've gotten pretty good.

Over the course of 8 months, Marketing360 did not help me to make a single sale. I spent working with Marketing360 with nothing to show for it.

I messed up, but you don't have to. Please do your homework and think long and hard about this decision.

I wish you all the best in your entrepreneurial endeavors.

Avantages

Nothing, They do not deliver anything they promise.

Inconvénients

Everything. They are liars...They take your money and don't provide the advertising.,

Avantages

THERE ARE NO PROS, THEY ONLY KNOW HOW TO SCAM YOU. WHEN THEY SALE ALL THE LIES THAT THEY SELL.

Inconvénients

THE SELLER [sensitive content hidden] OFFERED ME A THOUSAND OF THINGS AND THEN HE DIDN'T HAVE ANYTHING ABOUT EVERYTHING, THEY JUST TOOK YOUR MONEY AND MAKE YOU DIFFICULT BY SAYING THEY WERE WORKING ON YOUR COMPANY'S SEO, THEY DID A CAMPAIGN, AND NOT EVEN ONE CUSTOMER CONTACTED ME, NOT ONE, THEY WAS THINGS AWAY ALL MY MONEY ., DO NOT DO BUSINESS WITH THIS AGENCY YOU WILL LOSE YOUR MONEY

Avantages

360 did not do anything that was promise. All sounded good but they did not deliver.[sensitive content hidden] did not do anything of the work promise then he let me know that it was quitting leave my account unfinished and with non compliance of what it was promise

Inconvénients

I don’t like that they get you meeting with multiple people to set up an amazing marketing strategy then the employee quits the the new employee offers to start a fresh plan totally different than the one I initially paid.

Avantages

DO NOT EVER USE THEM! they will hurt your business more then help it. they built me a site, did some ads, the ads had a 0% ROI while the site they are now shutting down and forcing me to pay another 3000 to transfer it! this is a SCAM

Inconvénients

they will lose all your money. they will provide you with website then one day shut that website down and tell you they are no longer providing that platform so you need to pay them thousands to get your site back

Avantages

Nothing. I liked nothing about the platform. They said I'd get leads and now I've paid over 4000$ and have not received a single lead

Inconvénients

Salesman Brandon lied and sold me on the company with nothing buy lies. Paid nearly 4k and havent received a single lead

Avantages

It seemed all inclusive. They were willing to help you try and figure it out.

Inconvénients

There was WAY more features than I needed. I didn't need 1/10th of them when I started, but it doesn't matter, you still pay their full flat rate fee even if you don't use much of it. Even if you don't use ANY of it, they still charge you that fee which is steep for SAHMs.

Avantages

Prior to signing up with this company their sales team was contacting me almost everyday with their pressure sales tactics. "What's taking you so long to finish what you're doing with your website". So many statements like that which then lead them to say they could do what was needed. Which they didn't. There wasn't one good thing about this company. Ads were late, not promoted, graphic design was poor quality and no imagination.

Inconvénients

We planned on launching the first ads campaign on Black Friday and they missed the launch. Their excuse was they were snowboarding. They didn't think it was a big deal and brushed it off.
I signed up with them because their sales department said they could help me with my website. I needed video integration, stats and a email pop up. They were confident prior to signing their contract that they could do it until after I paid them.
Prior to signing their contract I ran my own ads for 3 weeks on Google and I brought 30,000 visitors to my website with a average stay of 5 minutes. In their 4.5 months of ads they brought a total of 3,500 visitors with a average stay of .5 seconds.
Nothing they said in the beginning was carried over into their advertising strategies.
Zero remarketing was done the majority of the money spent was on Facebook. When you sign up with them you basically pay for someone to take a image off Google and add caption to it. That is all they did.
When I was done with their advertising I had a lot of plugins (wordpess) deactivated prior to them leaving my website. They were also following random people on Instagram.

Avantages

Nothing, I can't say that a single thing about my experience has been pleasant. At the most, my account rep is a nice guy, but still doesn't necessarily make him good at his job. Absolutely everything, poor customer service, lack of communication, limited on-boarding support. I literally do not know where they are getting these good reviews from, because none of them have proven to be true in my case.

Inconvénients

Absolutely everything. Their customer support is awful, and the software itself is horrible. It's supposed to be a one size fits all software. You are much better off getting something industry specific.

Avantages

I do not have any pro comments about my six month experience with Marketing 360

Inconvénients

It's a con!

For the money I invested and not to get a single actionable lead via phone or email is mind-boggling. I would of been better off donating the money to a charity as at least it would of done some good in the world.

Avantages

There sales team are really good at promising you the world, but then hand you off and never get back to you.

Inconvénients

Deceptive business practices used to continue to delay and push you into the next billing cycle. MUltiple deadlines were missed and no content/seo or ad work was done. They made one attempt after we finally cancelled.

There team didn't even know the difference between impressions and website visits (clicks).

Avantages

The software is not great! They are very disrespectful had problems in the past with communication too big of a company to handle your account they have too many on staff and stuff didn't get done. Your account is handed down to too many people and you have to talk to too many people to get it done. I thought I would give them another chance to see if they could do better but they again bad communication if one representive has a problem with you they don't give you a chance! The client is always right not the other way around?? Very disappointed in this business back then and even now. The software sounds so great but Yodle is better! I don't have problems with marketing companies just if they perform correctly this one is a SCAM and I feel for it once. I READ the bad reviews on this company before considering going back got nothing but phone calls told them I was looking at all my options and it just went from we want to work with you to WE ARE NOT THE RIGHT BUSINESS FOR YOU. WOW IN AMAZEMENT I WAS GOING TO SPEND 7,000-10,000 ON PPC ADS but not now. I guess they thought I was kidding I wasn't. I'll post this everywhere if you are a business owner don't fall for the high Pressure Sales Tactic I wanted to check what other business they have done guess they can't back up what they can actually do. DON'T GO HERE YODLE IS THE BEST BANG OR JUMPFLY!

Inconvénients

AWFUL YOU DONT KNOW IF ITS WORKING ! SCAM

Avantages

Very personable and appeared in no my business.

Inconvénients

They did not perform as contracted. Total waste of money. My digital presents significantly decreased.

Avantages

Nothing, I personally worked with each of the individuals assigned to my account to get my website to look and do what I wanted. What they tell you when they are selling you is that your site can be customized to look exactly the way you want it to, as long as you sign up for the premium package. Thank you very much! NO they do NOT. Marketing and Sales and Production are NOT on the same page. What they create for you, what you are sold, how you are communicated with (not at all) and their internal communication is non-existent. Seriously, going with this company has been one of the WORST experiences in my practice life.

Inconvénients

Being SOLD something they do not provide at the higher price point and being told that they could do it in the next couple of days and then months later it still had not happened, I had already been shuffled through 5 people and still did not have a functional website, it had broken links and was missing pictures where they should have been.
And of course, when I fired them for NOT providing the level of service I was sold, they are still hounding me for more!

Avantages

The sales guy was quite responsive though a few of the things he mentioned as part of the service were really add-ons.

Inconvénients

It has been over three weeks and I still haven't been given access to to the software and no plan has been developed for me. I had my initial phone appointment and very few questions were asked that were meaningful. I have a fair amount of experience marketing and wanted to hand the marketing off to another company. I read mostly good reviews on Marketing360 so decided to sign up after talking with the sales guy. The first person who was charged with overseeing the account would take at least one day to answer a basic question. That would have been fine if the account had already been set up. The sales guy said the account could most likely be set up and running within 3-4 days. The problem is there was no plan offered and no real engagement on what I was trying to accomplish. I asked for a refund about 2 weeks in as nothing was happening and the lady in charge of the account didn't appear to know much about marketing. The sales guy said I should try someone else. I decided to give it a try, but it hasn't been any better. I still don't know exactly what this company does. Before signing up the sales guy said they could help build pages on the website and even use there web system if needed. After signing up the sales guys says their websites are not for ecommerce which would have been nice to know when signing up. I think they do facebook advertising and retargeting. The rest of the things I was sold on I really wish were true.

Avantages

1) They do have some good writers.
2) They are pretty good at SEO.

Inconvénients

1) If you spend a million dollars letting them build a Facebook campaign that grows a 4 million person Facebook Audience, they own the audience - not you. If you leave them, you do not get the audience that you spent millions to make. They will not share it with you.
2) I was a month into the website rebuild before the marketing 360 girl doing it knew that it had to be on their platform - not on my host. 1 month before "she knew". She was building it and she didn't know. 6 months later, they cannot port the website out. They own it. I had to start over from nothing.
3) I told them before I signed up that LinkedIn was my #1. My advertising campaign manager has never used Linkedin...
I am not kidding. These are all 100% factual.