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- Secteur d'activité : Biens de consommation
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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ACA Module and Support
We are thrilled with the decision we made to use the Passport Software for our ACA compliance. The team at Passport was quick to tackle and master the unknown and complex process to comply with the Affordable Care Act. The software itself was easy to use and understand but we were most impressed by the customer support provided by Passport. The staff went above and beyond their role as software developers by providing detailed instructions on filling out forms, IRS registration, electronic filing, trouble-shooting with the IRS and much, much more. We would be lost without them and appreciate the time, effort and support they have provided along the way.
- Secteur d'activité : Import/Export
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Long time user since the Realworld days.
It was quite a project learning a new program but it made it easy to do the forms. It would be nice if the program printed the entire forms so I didn't have to purchase forms.
Avantages
Overall it is the high quality that I expect from Passport.
Inconvénients
Took too long to get the final updated version. There was lack of actual instructions on how to use the program. I had to guess at certain steps such as printing from one form copy to another. It would be nice if the pr
- Secteur d'activité : Biens de consommation
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
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Passport Software Review
Used both the mfg and accounting sides of this software for over 10 years. My staff is so familiar with the functions that to choose an alternative would be too costly from a purchase to a training standpoint. Their updates continue to provide improvements and efficiencies.
Avantages
Customer Support
Inconvénients
Not easily integrated with the internet to email documents.
- Secteur d'activité : Gestion d'organisme à but non lucratif
- Taille de l'entreprise : 501–1 000 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Great customer service
I have used this product for many years. I have always received excellent help from customer service and the technical support people.
Avantages
The ease of using.
Inconvénients
That in order to post in the general ledger, everyone has to be out of the software, even if they are just viewing.
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PBS Review
PBS is a good business system for our size company. Relatively easy to use on a day-to-day basis, however, not so easy to use or information worthy canned reports. We find the Purchasing module cumbersome in generating and distributing PO's. Not user friendly when you are generating PO's for MRO products.
Overall, I would give PBS a 3.5 to 4 star review
Réponse de Passport Software
Thank you Pat for your candid and honest review. We'll contact you to discuss your areas of concern in the purchasing module to ensure you're getting the most out of your software investment. It's worth noting Thunder Line Z is a longtime user of PBS Manufacturing and where they found reporting needs weren't meeting their specific requirements, they have deployed our ODBC product (AcuXDBC) to enable them to create their own unique reports using industry standard report writing tools. This has helped them "customize" their reporting without actually changing their software.
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Passport Business Solutions (PBS)
We were originally a long time Real World software user that migrated to PBS when the software rights changed ownership over the years. We are a manufacturer with three separate locations that produce both production parts and job shop products. Thru the years as our company(s) have grown we've seen PBS software grow with us. We're very satisfied with there integrated software and the professional expert support that goes along with the product. We now have all three locations using PBS software to manage and run our operations. The product covers most of our needs but if we need something specific to our operation they can write and adapt there programs to meet our specific requirements. We look forward to a continued partnership with PBS as we continue to adapt and grow in an ever changing market.
- Secteur d'activité : Santé, bien-être et fitness
- Taille de l'entreprise : 201–500 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Easy Peesy
Exporting to csv and pdf files. Reimbursement detail for later searches. Better look and feel.
Avantages
Passport is extremely easy to use. We upgraded from Real World in the middle of year end close and an ownership change. There was zero downtime and we didn't miss a beat.
Inconvénients
My only complaint is that I have trouble finding transactions. The system allows searches on several factors but not always the one I know.
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Long-time user; recommend software
We've used Passport for 10+ years. It's a very reliable system that's intuitive for manufacturers. It has capacity beyond what we've utilized, but important to have when we're ready. In 2015 for example, we plan to purchase the MRP module (reasonably priced).
Customer service has been 5-star for our company, with prompt and helpful support when we need it.
Bottom line, Passport is not something I'm thinking about everyday. It does it's job consistently, so I can concentrate on mine.
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Janice review
WE TRIED ANOTHER PROGRAM AND WENT BACK TO PASSPORT. PASSPORT WAS MUCH EASIER AND FASTER TO MOVE AROUND IN PROGRAM.
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