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- Secteur d'activité : Services aux consommateurs
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ServiceMax Suite
Avantages
I like that all our customer contact and service information is in one place. If I need to find something that was communicated to the customer, it's there.
Inconvénients
At times, it can be time consuming when I went to find something specific that is connected to a specific customer especially one that has been with us for a long time and has had a fair amount of work done.
- Secteur d'activité : Services aux consommateurs
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ServiceMax allows me to focus on my business
Avantages
Cloud-based. Backed by salesforce with great support team.
Inconvénients
Price. I would like to see pricing based on the modules used, but no regrets; you get what you pay for.
- Secteur d'activité : Services aux consommateurs
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ServiceMax review
Avantages
The ease of use, mobile workers have instant access, reporting.
Inconvénients
Dispatch console can be slow and not as user friendly as the rest of the product.
- Secteur d'activité : Services aux consommateurs
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ServiceMax Orange has been an amazing product for my small business
Avantages
The program is completely customizable to match my companies/customers exact needs. After three weeks of training, we were able to deploy it company wide. The program is completely customizable to match my companies/customers exact needs. The support that ServiceMax provides is also amazing. They respond quickly and will walk you through whatever you need step by step. I'd strongly recommend it to anyone in the service business that is looking to streamline their business and get a leg up on the competition.
Inconvénients
We haven't run into any major problems. No complaints!
- Secteur d'activité : Services aux consommateurs
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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ServeSuite
We have had a partial training and it is pretty difficult to gauge the functionality before using the product. The set up seemed unnecessarily detailed.
Avantages
Too early to tell.
Inconvénients
Too early to tell but the interface seems very plain.
- Secteur d'activité : Services aux consommateurs
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ServiceMax Review
Avantages
I like how easy ServiceMax is to use.
Inconvénients
Can't think of anything I like least.
- Secteur d'activité : Services aux consommateurs
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Servicemax review
Avantages
Everything I need is in one place. There are many ways to get the information you need. You can put in invoice number or address or persons name to find customer's file
Inconvénients
Takes a lot of steps to find what you are looking for
- Secteur d'activité : Services aux consommateurs
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I work with ServiceMax daily
Avantages
Easy to use. Easy to train others how to use. It's very simple.
Inconvénients
Sometimes can be slow. Dispatch console freezes but can be easily opened right back up.
- Secteur d'activité : Services aux consommateurs
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ServiceMax Review
Avantages
Very user-friendly software, clear and easy to navigate. Extremely efficient.
Inconvénients
Has frozen during use a few times, but nothing much other than that.
Catégories connexes
- Logiciels d'affectation du personnel
- Logiciels de gestion des ordres de mission
- Logiciels pour volets roulants et portes de garage automatiques
- Logiciels de planning
- Logiciels d'agenda
- Logiciels de gestion des interventions (pour mobile)
- Logiciels de gestion des interventions
- Logiciels de gestion du personnel
- Logiciels de calendrier
- Logiciels de gestion des ordres de mission
