Quoter

Awesome product! Very Easy to use!

Socket has been awesome to work with. It is very easy to use and easy to import product price books. We are very happy with it and the pricing is awesome for what it can do. the Email tracking feature is a plus!

Socket Streamlines OnLine Quoting and Ordering for GPS Commander

GPS Commander provides GPS Tracking systems to commercial organizations throughout North America. As most of our business comes directly as a result of our website at www.gpscommander.com, we strive to make our product and pricing information as accessible and easy to follow as possible for prospective new customers.

The GPS tracking business is ultra competitive, so we believe that having a friendly, accurate and professional online presence is a key to our success. For these reasons, we chose Socket's online quoting software solution for its unique ability to combine professional automated customer quotations with full eCommerce capability.

Socket has become a key part of our business due to its ability to generate and track all of our online quotations and leads, as well as its ability to facilitate online orders. It even integrates to our CRM program for lead tracking. Another key benefit is Socket's ability to automate our recurring credit card transactions each month.

the support is amazing, absolutely helpful and fast although we are in different time zones

Not bad

We sell configurable product, boats, trailers and motors, so the CPQ side of things was important, ability top select a number of options and have a proposal with a Photo produced in seconds not hours is important, while at the same time constraining the options to only those that are valid. e.g. the Transom will only support a maximum HP and Weight

Ease of integration, ease of use, amazing support

Fast integration, improve user experience with a professional online quoting tool, and at the right price

Socket has been great for the last 4 years.

We have been using it for the last 4 years and have loved every minute of it. They provide amazing service and support, and best of all our customers and dealers love it. Because it is so user friendly, we continue to find new products and services to add to our portfolio. Keep up the good work!

A stellar product with superior support personnel to back it up.

Overall great experience with this software & support. It makes generating quotes easy and...

Ability to easily make fast, accurate quotes for our prospects and customers.

Pleased with Quoter!

Been very helpful on support - sent loads of questions, and [SENSITIVE CONTENT HIDDEN] can't answer it she puts it forward as a future suggestion. Quick in replying - thank you and well done!

Best customer service on the market.

Amazing product and even better customer service

I can't say enough good things about this product and customer experience!! From the first moment I started using Socket, the team was helpful, friendly, and very willing to teach me how to use socket to optimize my business. The more I use it, the more I like it! There are so many capabilities to this software so the possibilities for tailoring my quotes/invoices are limitless! I'm very happy that I chose socket and am able to use such an amazing product and recieve such incredible tech and customer support.

Easy to configure. Easy to implement. Attentive and proactive assistance.

After years of Word and Excel quotes. I HAD enough! I was determined to find a tool that was easy to initially set up and configure for complex quotes and easy for the sales team to use. Upon first use, I was immediately impressed with their outstanding support and the tool's flexibility. Our three person sales team generates up to 5 complex quotes per day. The Socket Team has created a tool that allows us to create complex quotes in a few button clicks!

Initial configuration was very easy, about a day's work. The interface is intuitive and clean. There has not been a situation where I could not configure the quote to my exact needs or the customer requirements. Every time I ask the support team a question, I get an immediate response.

Every morning I open Socket and Highrise. I create quotes in Socket and track correspondence and tasks in Highrise. The combination of these two tools gives us quote history, a chain of customer correspondence, and action items. Going back to Word or Excel would be like cutting off the sales team's arms, hands and legs!!

Socket has given me HOURS more that I spend on maintaining our prospective customers.

And I thought my last quoting package was good...

I have worked with numerous quoting platforms over the years. Each quoting package had a few features that I really liked but never have I experienced a product as well rounded as Socket. The functionality and impeccable support have confirmed this to be the best decision we could have made.

Our clients enjoy a clear and easy to understand quotation, the speed at which we are able to respond to quotation requests, and streamline electronic delivery and acceptance. Not only has Socket removed the burden of creating a great quotation, they have simplified the process following order acceptance with payment gateway and CRM integration.

Gone are the days of double data entry. Thank you Socket!

Absolutely amazing.

Looking for a flexible online quoting solution I researched a lot of options, as most of you would. Socket seemed to have everything I needed, so I tried it out. The response time of the sales and service team was exceptional. And even though I only initially signed up for the low end plan, they treated me like a high end client - going so far as to expand one of the data entry fields because I kinda sorta thought it didn't quite suit me. I have never seen that level of customization and willingness to make change - and they did it in about an hour. I couldn't even get my own IT team to respond that fast to me.

Flexibility and Zoho Integration like no other quoting tool

Looked at over 10 quote tools online and all of them did not provide enough flexibility. We did not want to change the way we did business to meet many of the online quote tools. SocketApp has a solid foundation for quoting just about anything. We use Zoho as our CRM and the integration was key to our decision to use Socket App. SocketApp has excellent support, whenever I call I always get through to someone which is paramount for a small business.

Awesome quoting software

Must quicker , cleaner, easy to read quotes.

Average but does the needed

Overall experience has been average, the product is let down by the terrible support.

Just what we needed.

Socket has allowed us to streamline our quoting process by reducing time and providing a centralized place to manage the data. The ability to see quote margins is very helpful.

Socket Experience is good.

I highly recommend using Socket. The application is very user friendly, cost effective, and the customer service is top notch.
I have worked closely with them and have never been let down. They have made themselves available at moment's notice every step along the way.
Customer service is off the charts...5+ stars!

Great quoting tool

The company stands behind their product. They work with you to make sure you are well trained and able to implement the software into your business. The quotes are very high quality and customers are really impressed when they get them. The improvements in the integration with CRM's makes it an even better value.

Quick and easy to use.

Socket rocks my sock[et]s

I'm a sole proprietor who provides internet services and also sells software licences of different types. By integrating Socket I have been able to streamline sales of these products to a wider audience, augmenting my existing sales channels, with very little effort.

Socket rocks my sock[et]s

I'm a sole proprietor who provides internet services and also sells software licences of different types. By integrating Socket I have been able to streamline sales of these products to a wider audience, augmenting my existing sales channels, with very little effort.

WOW! So Fast and Flexible!

When we launched our company we were generating Excel quotes with a very loose sign-off process for new customers. After implementing SocketApp, we were able to cut our sales quoting time from 1 hour to 1 minute while creating a more professional and legally binding quote sign-off process. The integration to Stripe has also saved our accounting team a tremendous amount of time. I love being able to control all off the labels and messages that go out. This helps to align the quoting language with our values / terminology.

Great product, service, and response time!

I have nothing but positive things to say about Socket. Anytime I have an issue or question, Matt is on it right away with a fantastic response time. The entire product is constantly getting new updates to make it better than the great product it already is. Socket is constantly improving itself for the better and employees are dedicated to delivering satisfactory products. Great software, service, and overall experience. I would recommend Socket to anybody looking for a reliable and professional quote software!

OUTSTANDING PROGRAM

Excellent Service

From day one we have had great service from socket,customer service representative is great, always patient with us and quick to answer all our questions...An A+ company