Dispatch Science

Avantages

Our business is unique and every provider similar to Dispatch Science has always had few or many substantial deficiencies in their capabilities required for us to utilize them. Dispatch Science on the other hand is robust enough of a platform to accommodate our unique needs while not requiring fundamental customizations at very high costs. It is a great platform accessible to smaller business yet powerful enough for large - a product you are not likely to find anywhere else in the logistics industry

Inconvénients

The largest downside currently is the limited tracking functionalities on an item level. Though tracking is excellent at the order level, it cannot yet manage orders with multiple items in a ideal way. That is not to say it cannot be done, but without relatively complex methods it has its limitations

Alternatives envisagées 

Axiom Software

Pourquoi choisir Dispatch Science 

To bring our capabilities to a more competitive level in the following areas 1) Customer Portals 2) Accurate, Customizable, Live Pricing 3) Tracking and Proof of Delivery 4) Routing and Optimization

Pourquoi passer à Dispatch Science

Robust capabilities that enable inexpensive customizations making them an affordable yet effective solution that was the first we have seen capable of meeting our niche needs.

Avantages

The software was automated and was optimized in the best possible way to pick up the delivery locations which was very easy to prepare the route also the tracking was amazing which displayed the real-time location accurately.

Inconvénients

Nothing that comes to mind as of now ...

Avantages

Because it has built in optimization and open APIs, this software opens up capabilities that were simply not available with our old TMS. We can quickly expand the capabilities of the software by creating APIs to automate pretty much any process that we can think of, with the limit being our own creativity. The Dispatch Science team is responsive with requests and is driven to constantly improve the software with monthly updates that expand it even further.

Inconvénients

Since this is a newer platform there are definite growing pains with stability issues that show up on occasion, though their team is usually fairly quick to get those resolved. This software mostly matches the feature set of legacy TMS systems but there are features that are still getting built.

Avantages

I believe Dispatch Science gives me a significant competitive advantage over my competitors..

Inconvénients

Accounting module is good, just not amazing. Many DMS systems that I have used do not have an accounting piece, so I would consider them above average in this area.