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- Secteur d'activité : Médias de diffusion
- Taille de l'entreprise : 10 000+ employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Tool that grows with your organization
Great partnership to help us be successful.
Avantages
This tool grows with your process maturity, yet is very easy to use from the beginning to help gain adoption. More flexible than other BPMN tools to create your diagrams.
Inconvénients
It would be helpful if there was better integration between the desktop and web versions of the software.
Réponse de iGrafx
Kelly - Thank You so much for the great review and for your support of iGrafx. You will be happy to know that v17.5 (releasing on Jan 2) will provide even greater integration between the client and web.
- Secteur d'activité : Automobile
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Best Support for Implementation of Process-Based Management
4aBetterBusiness has used iGrafx to achieve transformational results with clients, with payback in months. iGrafx has always been at the forefront of introducing useful functionality that is easy to use.
Avantages
Ease of use, focus on features and function that enable businesses to work better
Inconvénients
We have had no issues with the installation or use of the software
Réponse de iGrafx
Paul
Thank You for your continued use and support of iGrafx.
- Secteur d'activité : Services et technologies de l'information
- Taille de l'entreprise : 201–500 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
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iGrafx is easy to use and great tool for documentation.
IGrafx excellent product has help our organization to build many models of the organisation quickly and effectively.The Product is simple and easy to use and it enables a wide variety of model types.
Avantages
IGrafx is excellent product has help us to build many models of our organizations projects like SAP and Six sigma.
Inconvénients
It lacks sometime in basic elements structure
Réponse de iGrafx
Thank You Rohit for your review and continued use of iGrafx. We would be curious to speak to you about the element structure you mention.
- Secteur d'activité : Assurance
- Taille de l'entreprise : 501–1 000 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
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Incredible Process Documentation & Simulation Software
My iGrafx experience goes back 10 years with former employer. 50+ people in BPM team documenting processes. When I left to come to my current employer (less than 800 employees) with the task to create a BPM team from the ground up, iGrafx was a MUST HAVE/DEAL BREAKER request for me to be successful with my job. The iGrafx team was and continues to be supportive of requests for information, quotes, training, issues encountered, etc. Would highly recommend iGrafx....
Avantages
iGrafx software is very easy to learn and leverage for a variety of process documentation exercises. Extremely flexibility to make changes to process designs. Simulation software (Process) will provide much sought after information from which executive can make more informed decisions.
Inconvénients
Expense required to obtain the iGrafx platform to store and version control processes. Newest Platform design includes incredible functionality that a small business with 2-4 people documenting processes would NEVER be able to utilize, yet price is way out of our price-range leaving us without a process storage solution.
Alternatives envisagées
VisioPourquoi passer à Process360 Live
Past experience..- Secteur d'activité : Assurance
- Taille de l'entreprise : 1 001–5 000 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
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CSAA Business Process Modeling using iGrafx Cloud
My personal experience has been fantastic. I love the features and product support. For my company, the experience has been very positive.
Avantages
1). Simple for Web Diagrammers to create process diagrams.
2). The ability to associate Systems, Teams, Roles, Capabilities, Requirements, Risks/Controls and other processes to establish a total perspective of a process that goes well beyond a mere process diagram.
Inconvénients
1). The cloud version could use built-in metrics for cycle time, defects, etc. to enable process improvement. These metrics are available as custom properties, but should be a part of the measurement scheme directly.
2). Reporting via IQL is clunky. It would be great if users had a GUI that allowed them to create reports more simply.
3). Could use a VSM template for the Cloud product
4). Could use a license that is a cross between Architect and Web Diagrammer that allows limited Architect capability such as adding process objects and content.
- Secteur d'activité : Services financiers
- Taille de l'entreprise : 1 001–5 000 employés
- Logiciel utilisé tous les jours pendant plus d'un an
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iGrafx Review
I have had a great experience with iGrafx. Everyone I have communicated with from the company has been extremely helpful.
Avantages
1. It is easy to create flowcharts
2. There is flexibility with how to document your processes
3. The repository can store flowcharts and documents
4. There is an approval process in place
5. Document Risk and Controls
Inconvénients
Some of the functions are not intuitive and extra guidance is needed. Currently you need to purchase consulting hours to get help. It would be nice to have more complex tutorials and how to's available for free online. Or allow the help desk to answer more complex questions.
Réponse de iGrafx
Thank you Lindsay for this kind review. You will be happy to know that we are currently working on an enhanced customer support portal for training and support.
- Secteur d'activité : Défense et aérospatiale
- Taille de l'entreprise : 201–500 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
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Quality Product
Avantages
my overall experience has been positive because there are producers who care about user comments and are open to self-improvement.
Inconvénients
I have been using it for close to 1 year and I have not had a bad experience, it has a structure that works with an extremely target-result relationship.
- Secteur d'activité : Assurance
- Taille de l'entreprise : 501–1 000 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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iGrafx-CSAA
It has been helpful with documenting the process flows
Avantages
Flexible, Easy to use and integration with other apps
Inconvénients
Sometimes slow with lot of process flow in the folder
Réponse de iGrafx
Thank You Vinay for your continued support and use of iGrafx
- Secteur d'activité : Services et technologies de l'information
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
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Provenance de l'avis
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Ease of use
Avantages
Extremely easy to use when it comes to creating flowcharts. Couple hours of touching to tool and you should be able to create flowcharts at ease.
Inconvénients
I wouldn`t say there is a major issue with this software but would love to see more elements added to the web version.
Réponse de iGrafx
Yusei
Thank you so much for the kind review. You will be pleased to know that we just released iGrafx 17.5 which incorporated even more functionality into the web, including our Process Narrative.
