Square for Restaurants

4,3
Note globale
Avis

4,3
Note globale
Avis

Parcourir les avis sur Square for Restaurants

49 avis sur 49
Classer par :
dario
  • Secteur d'activité : Restaurants
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
3
Fonctionnalités
3
Simplicité
4
Support client
2

3
Publié le 11/10/2022

SQUARE POS and its issues

Processing orders and time keeping

Avantages

Trying to improve the reports and order processing

Inconvénients

No onsite help to set up properly so consequently not able to use all it's features

Elizabeth
Elizabeth
  • Secteur d'activité : Administration publique
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé tous les mois pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
3
Simplicité
4
Support client
0

4
Publié le 24/09/2021

Square for Restaurants

My experience overall has been positive. I prefer to order where I select what I want and hopefully there is less room for not getting the correct item. It's convenient and saves having to use paper receipts.

Avantages

Using square is a convenient way to order food and pay your bill at restaurants. Even in group settings you can split the check or have different people add orders to one bill.

Inconvénients

I think as more restaurants go to a digital menu and checkout process I would assume that new features would be added. There is nothing that sticks out in my mind that we have had issues with.

Utilisateur vérifié
  • Secteur d'activité : Enseignement supérieur
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé toutes les semaines pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
0

5
Publié le 22/03/2022

Square for Restaurants

Avantages

The EASE of all of its features is my favorite aspect of the software. You can split checks, do separate checks, etc quickly and efficiently.

Inconvénients

I have yet to find something about the software that I don't like.

Julie
  • Secteur d'activité : E-learning
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé toutes les semaines pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
5
Simplicité
5
Support client
0

5
Publié le 26/04/2022

Contract Sign Language Interpreter

Avantages

I like square for restaurants because it is tech savvy and lets the customers easily receive receipts and give feedback through their phone.

Inconvénients

There is nothing that I can think of that I do not like about this software.

Sage
Sage
  • Secteur d'activité : Ressources humaines
  • Taille de l'entreprise : 10 000+ employés
  • Logiciel utilisé toutes les semaines pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 22/02/2020

Easy and quick

Great for my family’s cute little food truck!

Avantages

I used this when working for my aunts food truck and I was helping them last minute when an employee called in sick, I was thrown in without much training on the system and I quickly figured it out myself. Simple and easy POS for small businesses like the food truck! Can’t complain about the price either!

Inconvénients

Some connectivity issues, but worked great for the most part.

Harry
  • Secteur d'activité : Restaurants
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
3
Fonctionnalités
3
Simplicité
3
Support client
2

3
Publié le 30/01/2020

Not really for full service restaurants

The advantage is that you can get into to it inexpensively. But if you have experience in a full service restaurant, you will immediately find where it is lacking. No way to start tabs, back end reports are not helpful, occasional payments disappear, not real support set-up, no real-time off site reports available.

Avantages

Easy to set up and inexpensive, financed equipment

Inconvénients

Doesn't handle large volume well, back-end reporting lacking, customer support non-existant

Danika
  • Secteur d'activité : Événementiel
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé Autre pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
5
Simplicité
5
Support client
0

5
Publié le 02/08/2021

Simple and easy to use

I have enjoyed using it overall as a user to save time and be efficient.

Avantages

I like that this software is automatically linked to my accounts as a user. I don't need to keep track of rewards programs. I also like that you don't have to calculate tip amounts as it gives suggested amounts and percentages.

Inconvénients

It does sometimes make it awkward for users to feel obligated to tip for transactions that wouldn't normally require tips but in the end it helps the team.

Malecia
  • Secteur d'activité : Marketing et publicité
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé Autre pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 24/11/2020

All Things Effective

My overall experience has been well, I always tend to get either a paper receipt or an email receipt and a survey about my service.

Avantages

What I like the most about square processing payments is that it makes it very easy to restore that customer's information such as email, phone number and past transaction history and payments.

Inconvénients

There's nothing that I dislike about the software. I have run into no problems thus far. It is pretty effective.

Karen
  • Secteur d'activité : Produits alimentaires
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
1
Fonctionnalités
1
Simplicité
3
Support client
3

2
Publié le 26/06/2020

Advertises as free But takes high % and functions are extra

It works ok. If you purchase the full upgrades you try in the trial
The reality of the free version is woefully inadequate

Avantages

The integration to inventory management system and xero and payment system via online store too

Inconvénients

Its expensive. Starts around 1.7% of your sales. The free version has massive limitations on functionality.
Standard POS functions like end of day closing reports and having different users permissions /access are all part of the upgrade version. I feel they deliberately limit key functions to force you to upgrade whilst heavily promoting its free. Upgrade is Maybe another $200/mth. So 1.7% of your total sales plus $2400 p.a.

Greg
  • Secteur d'activité : Restaurants
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé toutes les semaines pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
5
Simplicité
5
Support client
5

4
Publié le 11/03/2020

Used square for a food trailer.

Square has been great for our food trailer. Ours came with a card swiper and we purchased the chip reader for less than $50.00.

Avantages

Square is easy to use. The chip reader is easy to connect to your phone with bluetooth. The transaction are in your account the next day.

Inconvénients

The chip reader does not stay on long enough when not in use, and you have to reconnect to your phone everytime you turn it back on.

Kiki
  • Secteur d'activité : Hôpitaux et soins de santé
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
5
Simplicité
5
Support client
0

5
Publié le 08/08/2019

iPad transactions

Avantages

I used square for a bakery I previously worked at. It’s pretty straight forward. Swipe the card and it goes through the POS on the iPad

Inconvénients

The system sometimes crashed. Not sure if it was Square or the server were using.

Laura
  • Secteur d'activité : Santé, bien-être et fitness
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé tous les mois pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
5
Simplicité
5
Support client
0

5
Publié le 02/06/2022

Simple, Small, and Easy to use

Small, simple, easy to use, and smart!

Avantages

It is so small and easy to use no matter where you are servicing. Also, the end user gets their receipt sent to them with all the information they need and once entered once, it remembers the credit card and sends an email without having the re renter the email info for the reciept.

Inconvénients

Not easy to print a small receipt. Takes an entire sheet of paper if printing.

Cait
  • Secteur d'activité : Gestion de l'enseignement
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé Autre pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
5
Simplicité
5
Support client
0

5
Publié le 12/03/2019

Review 11 Square for Restaurants

Avantages

I am a customer that has a friend that uses this for her small business. I love that this product gives small business the ability to set this up without paying for credit/debit fees.

Inconvénients

I think this software is great - sometimes I have seen people struggle with their cards swiping correctly (could be user error)

Utilisateur vérifié
  • Secteur d'activité : Restaurants
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 02/05/2019

A POS that can keep up with my servers

LOVE this POS. It’s sleek, modern, and up to date with the rest of the community’s technology. It puts me a step above the competition because my POS helps me streamline our productivity in many different ways.

Avantages

Fully customizable menu and layouts that I’m able to update remotely. This keeps travel costs down and software updates minimal.

Inconvénients

Even though it has a great interface, my servers aren’t used to this POS because it’s fairly new and there is a learning curve.

Jose
  • Secteur d'activité : Construction
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé toutes les semaines pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 08/02/2020

No cash, no problem!!

All in all I have had a great experience so far and I’m hoping the deposits being held longer then expected issue gets fixed expeditiously

Avantages

so Simple and way easy to use. Really helps out small businesses everywhere.

Inconvénients

Needs work on clearing deposits in a more timely fashion

Anna
  • Secteur d'activité : Restaurants
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé Autre pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
5
Simplicité
5
Support client
0

5
Publié le 10/05/2021

All in one!

This product is an all in one that you can not find anywhere else!

Avantages

You will read that this product is all in one, and it really is! It is great for small businesses!

Inconvénients

The only problem I've had is that the fee can get pricey at times, but in the end, it's worth it!

Rochelle
  • Secteur d'activité : Divertissement
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les mois pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
5
Support client
0

4
Publié le 23/05/2019

Saved the small restaurant business

Overall I think this has been great. Works well for small restaurants, especially mobile food trucks.

Avantages

I love that product. It has made it easy for consumers to make purchases with debit and credit card in an era where nobody really uses cash too much.

Inconvénients

Sometimes the square might not be able to read the card that is used to make purchase but if that doesn’t work you can always key in the card number so you don’t miss sale.

Brent
  • Secteur d'activité : Produits alimentaires
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé toutes les semaines pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
5
Simplicité
5
Support client
0

5
Publié le 14/04/2021

Convenient POS for the restaurant industry

Overall, I've found this software to be user friendly. It solves many organizational issues that restaurants face.

Avantages

I use this software almost every day to help manage the menu at the restaurant where I work. At one point the restaurant was using multiple delivery services and this software allows you to streamline all the orders from different companies in one place. I really like its system for organizing the tickets for different tables; it is a huge upgrade from doing things on paper.

Inconvénients

If you lose wi-fi, you'll be scrambling to put in place an ad hoc system. I have also heard managers complain about the cost of the software. In general, though, I've found it to have many more pluses than minuses.

Nachi
Nachi
  • Secteur d'activité : Santé, bien-être et fitness
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé Autre pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
5
Simplicité
5
Support client
0

5
Publié le 20/05/2019

I was a customer

Avantages

I have seen these being used at many establishments and they are user friendly and hip to the times and age of tablets, phones etc...

Inconvénients

I wish they came with pens for signing my signature rather than using my finger, but it's ok.

donna
  • Secteur d'activité : Santé, bien-être et fitness
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les mois pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
3
Simplicité
5
Support client
0

4
Publié le 11/12/2019

square

excellent and not had any breaches yet but always a worry

Avantages

easy to use at any restaurant, dont have to carry cash when you are traveling convenient and easy to use

Inconvénients

I am always worried about the security issue with such a mobile device using my information to make payments

Katie
  • Secteur d'activité : Enseignement supérieur
  • Taille de l'entreprise : 501–1 000 employés
  • Logiciel utilisé tous les mois pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 17/08/2021

Easy and efficient!

Overall, Square is incredibly useful for our ability to manage payment and make things easy for our customers.

Avantages

I love that with Square, I can count on effective usage and payment process. The QR codes are a fantastic feature, especially during difficult times with COVID.

Inconvénients

Hmm, based upon my usage thus far- I have not encountered difficulties with Square. This is not to say there is no room for improvement, however I do not have a specific suggestion at this time.

Branden
  • Secteur d'activité : Art/artisanat
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé Autre pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
1
Fonctionnalités
2
Simplicité
2
Support client
1

2
Publié le 14/01/2020

Not Worth The Time

When using Square we did not have the best experience and the customer service was not the greatest either they are very rude and do not know how to talk to people with respect. They do not offer protection for customers when purchasing products online or directly through the store like PayPal or other online softwares which is a problem not only for us as a business but for our customers as well.

Avantages

Connects straight to banking system, Can use small Tablets and phone to do business

Inconvénients

Fees are larger than most other software systems, money does not deposit directly to bank you have to request that money is sent.

michele
  • Secteur d'activité : Produits alimentaires
  • Taille de l'entreprise : 501–1 000 employés
  • Logiciel utilisé Autre pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
5
Support client
0

5
Publié le 10/01/2020

easy to set up

Avantages

categorizes receipts and customers very well, very easy to use and set up

Inconvénients

finding a place for the hardware/ connection if its not tied to table software

Louis
  • Secteur d'activité : Construction
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé tous les mois pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
5
Simplicité
4
Support client
4

4
Publié le 05/01/2021

Square for restaurants

I feel their is room for grow but experience is positive overall.

Avantages

The software makes it more accessible for small businesses to stay competitive in the era of pick up and delivery.

Inconvénients

Should work on integration with orher food delivery options to help fulfil customer orders.

49 avis