Tous les avis sur Cforia.autonomy Appliquer les filtres
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Tous les avis sur Cforia.autonomy Appliquer les filtres
- Secteur d'activité : Papier et produits forestiers
- Taille de l'entreprise : 1 001–5 000 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Customer Experience
Have been a customer for over 15 years. Overall experience is exceptional. Cforia team is eager to listen to ideas from existing Customers to enhance the overall product. They are dedicated to the Customer Service Experience and do their best to add important features that can/will make the software become a more valuable & efficient tool in the Financial Accounts Receivable/Credit & Collection world.
Avantages
In the AR world, Cforia allows the User to Track, Add Notes, and Documents to all activity related to Open Invoices & Disputes. One can set Reminders, Rules, Action Plans, Customer Letters, Statements, etc., which can be emailed straight out of Cforia with attachments. The system can accommodate multiple Companies, Currencies, with Parent/Child Relationships. The ease of moving through Cforia is just a click away, with Credit Information, Open Invoices, Open Orders, Payment Trends, Notes, Audit trails, etc.. The software can give the viewer a clear overview of a Customer at a High level, or in a Detailed Manner. Exporting Customer information out of Cforia is easy, and allows further Detailed Analytics that can be utilized at the AR level, up through Sales, Marketing, and Upper Management for Customer Financial Reporting.
Inconvénients
As a Customer, it would be helpful, if Cforia could add more analytics to Customer AR activity by months, years, to trending related to AR balances and how the customer paid, evaluating AR growth. Additionally, developing a Customer Promotional Tracking program as well as Customer Deduction Management tracking. Cforia needs to enhance this side of the software, for tracking and trending. It would be beneficial, if Cforia could either collaborate or create Customer Invoice copies to be housed in Cforia for Open/Closed Invoices.