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Comet Backup

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(72)
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4,7
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(72)
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9 avis sur 72

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Chris
  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5
5
Publié le 12/02/2025

Our MSP trusts Comet Backup for all of our customers

We are very pleased with Comet Backup as an MSP. We are using it to serve hundreds of customers and device and I can sleep well at night knowing it's taking care of backing up our critical data for all of our customers.

Avantages

The software works very well! We do mostly disk image backups and they have been flawless, fast and storage efficient. I love that Comet Backup has a self-hosted option which we are using. The support has been top notch and very responsive and helpful when we need them to answer questions. Their documentation is also top notch.

Inconvénients

I don't really have any cons but I do have some feature requests such as more integrations, like Discord integration and Twilio SMS integration. Comet Backup does support custom webhooks and we've been able to achieve what we need with that but then I have to support our custom webhook integrations. I would rather Comet have native integration for Discord and Twilio for alerting and reporting.

Alternatives envisagées 

MSP360 Backup

Pourquoi choisir Comet Backup 

Axcient was very error prone and higher cost. Datto was more like a less configurable black box compared to Comet with less options.

Pourquoi passer à Comet Backup

Comet has the enterprise features we need without being super expensive.
Matthew
  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5
5
Publié le 12/02/2025

CometBackup is great for MSPs!

Absolutely amazing - this is a great piece of software and as a backup solution works great for us.

Avantages

So easy to setup - extremely easy to use interface and even the whole server setup is easy

Inconvénients

Not much we didn't like about it to be honest - we used to use ahsay and cometbackup so much better!

Daniel
  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5
5
Publié le 14/02/2025

Gets the job done

Very well. There is nothing with the backups I see as a problem. Gets the job done.

Avantages

Good support, good options. It can backup everything I need with ease.

Inconvénients

How to calculate the billing per month per tenant could be easier.

Alternatives envisagées 

MSP360 Backup

Pourquoi choisir Comet Backup 

To not having to deal with our own hardware.

Pourquoi passer à Comet Backup

Features and the easily understood pricing.
Ashwani
  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant pendant l'essai gratuit
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
3
5
Publié le 15/02/2025

Secure Backup Solution for enhancement.

Comet Backup is solid and reliable as well. Although the interface may be improved, it is simple to set up. The backup and automation features are excellent if you get used of it.

Avantages

Comet Backup's ease of use and multi-system compatibility impressed me. It is dependable and safe due to its robust encryption and options for both local and online backup. I love how hands-off it is thanks to automation.

Inconvénients

Beginners can find the setup quite challenging, and the interface might be more user-friendly. A little learning is also required for some advanced features.

Paul
  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5
5
Publié le 12/10/2023

Cost effective, easy and reliable.

Avantages

All the features of the comparable products at a much cheaper price point. Was a little nervous at first but after our first restore - we are sold! Easy to use, reliable, cost effective. Frequent feature updates too. What more is to say.

Inconvénients

Nothing. Simple to roll out within the company to manage all our clients.

Pierre
  • Secteur d'activité : Production audiovisuelle
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé toutes les semaines pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
4
Simplicité
3
Support client
3
4
Publié le 10/08/2021

Comet Backup

We used this to back up a small number of Windows servers at a hosting provider in Germany, it served its purpose well for this particular application but as we have added more servers the time required to add new servers, make config changes and ensure backups go through successfully took a lot of time. We specifically also needed a quick and easy bare-metal restore feature which was at the time still in development with comet backup.

Avantages

The price point and flexibility to use a storage backend of your choice

Inconvénients

A fair amount of manual intervention required initially and the agent deployment and user interface is not 100% obvious with regards to storage policies and locations

Alternatives envisagées 

Acronis Cyber Backup

Pourquoi passer à Comet Backup

Cost was a factor at the time and we ticked all of our backup requirements at that time.
Jimmy
  • Secteur d'activité : Matériel informatique
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5
5
Publié le 01/11/2022

comet for the win

very good product, very fast and reliable

Avantages

easy of usework as expected - like a charmsingle client backup 12 tb. easy pasta :)backup and restore, like a boss.

Inconvénients

When computer are remove from the list, you can't restore data from the protected items.

Alternatives envisagées 

MSP360 Backup

Pourquoi choisir Comet Backup 

very cheap pricing, centralized, onpromise management, marvelous product

Pourquoi passer à Comet Backup

price, comet is very affordable
Manish
  • Secteur d'activité : Télécommunications
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
3
Support client
4
3
Publié le 24/08/2021

Good Backup solution

Overall really good for MSP customers.

Avantages

The file backup part is really good.
All the options for backup is really good. The features are a must.
Work really smooth once its is setup

Inconvénients

Storage vaults is bit confusing.
Local vault and UNC file might have a problem connecting.

ANdre
  • Secteur d'activité : Informatique et sécurité réseau
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
4
Simplicité
4
Support client
3
4
Publié le 30/01/2023

Good Sfotware

Good

Avantages

The software has good speed, average cost, lots of features, integrates with several partners.

Inconvénients

In some tickets, technical support takes a while to respond.

9 avis sur 9

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