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- Secteur d'activité : Logistique et chaîne d'approvisionnement
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant plus d'un an
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Provenance de l'avis
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Clément PRETRE
- Réduction des impayés
- équipe au top et réactive
- Automatisation des relances
Avantages
- Reconnaissance optique de caractères poussée
- Interface et simplicité d'utilisation
- Relances automatiques (qui pour nous est le véritable plus)
- Reporting et exports pour le comptable
Inconvénients
- Réticence de notre côté quant à la saisie automatique des paiements (pour les virements groupés constituant parfois le règlement de jusqu'à 30 factures différentes)
Réponse de Upflow
Bonjour Clément,
We understand that at first, it feels a bit overwhelming to do this.
That's why our Product and Engineering team made sure it was working perfectly (and still does). It is too important both for our customers (you) and yours).
We are of course available to discuss this further.
Let's talk soon
The Upflow Team
- Secteur d'activité : Services et technologies de l'information
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus d'un an
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Beaucoup plus de Pros que de cons :)
Avantages
- Paramétrage des plans de relance
- Espace client
- Dashboard principal pertinent et ergonomique
- Intégration des accounts manager
- Metrics en temps réel
Inconvénients
- Importation manuelle des paiements
- Traçabilité des échanges avec les clients (réponse dans nos boites mails)
Réponse de Upflow
Hi Lyes,
Thanks for filling out this review. We are happy to count Payintech as one of our power users.
Regarding the two points mentioned, you are absolutely right !
This is why we've developed an integration with your accounting tool, that's ready to be used since last week !
Lastly, responses will be soon logged into Upflow as well as the possibility to send reminders from you own email address.
Please let us know if you have any doubts
Upflow Team
- Secteur d'activité : Vente en gros
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant plus d'un an
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What an impressive software !
We gained a lot of time to send reminders to customers and most important we empower the sales rep/assistant with the importance of obtaining cash.
Avantages
The software has been efficiently implemented (only a few weeks of work from both sides - Upflow and our software).
In our company, sales representatives/assistant are in charge of using Upflow and they are all impressed by the time gained using this tool.
Upflow team is always available for new developments allowing us to continue gaining time and efficiently.
Inconvénients
More integration with our software will be always interesting. We continue to have regular contacts with Upflow team to have new improvements.
Réponse de Upflow
Hey Thomas,
As you probably already know, we can do so much more with our integrations now. For instance, you can import, in real-time, Custom fields from your billing software of choice and use them in Upflow to customize your collection and filter your analytics even more.
Thanks a lot for all your feedback and our constructive discussions to make sur Upflow always brings the best for its customers and yours.
What's even cooler is that since your comment (march 2020), we've added a few integrations: Netsuite, Chargebeen, Xero, and Zuora. And we're not stopping there ;)
Feel free to contact us again to set it up and offer new inputs: we love them.
Talk soon
The Upflow team
- Secteur d'activité : Recrutement
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus d'un an
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Tested and approved!
The main impact of using Upflow is the reduction of our DSO, we have gain about 15 DSO days since we implemented Upflow (with an increasing number of invoices issued).
Avantages
Upflow has been a great help for us to save time and reduce our DSO. The platform is easy to use and to implement, we could easily connect it with our existing tools and processes (or replace some of them) and it is now one of our finance team's most widely used tools on a daily basis. Features we appreciate most is the centralization of recovery actions (based on customized recovery "workflows"), a precious help to make sure you don't miss out on any unpaid invoice, and the possibility to have analytics. The team is also very reactive and eager to collect feedbacks and continuously improve the platform!
Inconvénients
I would say that all our recents feedbacks have already been implemented. It could maybe be great if we could customise the platform and datas even more (e.g. add "tags" to sort our customers by industries)
Réponse de Upflow
Hello and thank you Anais!
It's good to read that from the fast and easy implementation to the integration and daily usage, you are reaping the benefits of Upflow with a much reduced DSO and a lot of time saved.
It's also great to see that you were able to keep improving your DSO while growing your business. Upflow is made to scale with you.
As for the customization, I'm sure you've paid close attention to our recent releases and know that you can now import custom fields from your tool and use the tags that most fit your business.
Can't wait for your next review ;)
The Upflow team
- Secteur d'activité : Eau/gaz/électricité
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus d'un an
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Upflow changes my everyday life
Upflow is instinctive, well designed, easy to use, collaborative, and most importantly, really solve a pain !
Avantages
Automatic bank reconciliation changed my life !
Inconvénients
It is not yet possible to have multiple bank accounts linked to my Upflow account. But I know that it will be possible very soon. Can't wait ;)
Réponse de Upflow
Hello,
Thank you again for your feedback. We are so happy to know that we've had such an impact on your work (and life).
Great news for you: you can now have multiple bank accounts in Upflow!!! It's been a quarter now!
Let's talk to set it up together if you want.
The Upflow team
- Secteur d'activité : Transport routier/ferroviaire
- Taille de l'entreprise : 1 001–5 000 employés
- Logiciel utilisé tous les jours pendant plus d'un an
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User's opinium
Avantages
* Helps quickly send the reminders
* Easy to sort and store all the invoices
* Easy to link each credit note to the appropriate invoice
* Very helpful for audit and statistics in general
* Excellent and fast service from the platform representative [SENSITIVE CONTENT HIDDEN]
* Saves a lot of time
Inconvénients
The only issue I have with Upflow is that our customers/agents often perceive my emails as a spam, seeing that my address is different: [email protected]
Réponse de Upflow
Hi Yuliya, thanks for the feedback! We heard you, and since June 2020, you can send emails from your own domain and own email address. Let's set that up together?
- Secteur d'activité : Services environnementaux
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus d'un an
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Simple and effective
Avantages
The ease of daily use. The software is very intuitive. The management of the customer account is no longer reserved for experts, everyone can effectively manage his client and cash raisings.
Inconvénients
Hard to say... Nothing
All the features I've long dreamed of to make it easier for me to relaunch my client are brought together in this software.
Réponse de Upflow
Well, it's not so hard to reply to this review, except by saying a big thank you! We're very glad to know that you enjoy Upflow and its benefits so much.
Talk soon,
The Upflow team
- Secteur d'activité : E-learning
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus d'un an
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Upflow review
Avantages
Easy to use and a very reactive customer service.
Inconvénients
sometimes the robot dont read the customer name on the invoice so we need to complete it ourself.
Réponse de Upflow
Hi Maud !
Thanks a lot for this review, we are very happy to count you as one of our first early user.
Invoice/Customer linking based on the customer name is sometimes tricky. We recommend to use a unique customer id which is more robust.
Let us know if you want to implement it !
Upflow team
- Secteur d'activité : Médias de diffusion
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant plus d'un an
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Upflow at Adikteev
Avantages
The automatic remittance system allowed my finance team to gain a lot of time (2 days per month)
The dashboard and metrics allowed me to have a new vision of our AR and have been added to the presentation i'm making to the management.
Inconvénients
Nothing. The tool fits perfectly our need.
Réponse de Upflow
Thanks Julien!
