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Cornerstone CSB has been a paramount part of the overhaul we are doing of our HR process. We purchased the platform 8 months ago, and have done a review cycle already with great success. The best thing I can say about Cornerstone CSB is the quality of the support service. They have been available to answer questions and help me configure and customize the system to my needs. I am an HR director, but the CEO and executive team in general were aware that reviews needed to be made functional in order to help increase revenue and hold on to good employees.
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Modernized our organization
We implemented Cornerstone nearly 4 years ago starting with the LMS. That made for a much easier transition into Performance Management. Cornerstone enabled our organization to standardize and automate many of our employee engagement and performance reviews processes essentially overnight. Previously all of our processes were either on paper or tracked via spreadsheets that were not very well managed. It also integrated our LMS with our Performance Management Process. Looking forward to Succession Planning in 2016.
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Cornerstone
We have implemented the Performance Section of Cornerstone. The product to the end user is very nice, although the set up was very time consuming. When we started the process they told us everything was customizable and we would get an implementation expert to help us along with the process. You are basically setting the whole thing up from scratch by yourself. I love system now, but the set up or implementation was very time consuming and not exactly as easy as we thought it was.
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Performance Review
Pros:
The Performance Review functionality provides our organization with an excellent platform to rate the performance of our employees within a cloud based system. Until recently, performance reviews have been a paper process and not easily accessible for succession purposes. The Cornerstone performance platform allows for a good end-user experience and data-rich result.
Cons:
The back-end settings can be daunting, at times. Warning pop-up windows would be very welcome.
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Good 360 Tool Embedded with Core Product
We use Cornerstone for our 360 process for our Leadership Development Programs. We transitioned from using surveymonkey to Cornerstone when our population grew. Best decision! A bit burdensome to setup (learning curve for admin), but the system works very well, and the reports are exactly what we needed. As always, the customer services support from Cornerstone is exceptional and certainly steered us down the right path.
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Great for end users
I manage the performance module for our organization. This product is great for ease of use for end users. We use the star-rating system and our end users love it. From an administrator's standpoint, it can be a little cumbersome to build review tasks at first, but once you have a task the way you like it, it is very simple to simply copy and paste for the next term.
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CSOD Performance
So far so good. We have launched performance reviews and competency check lists in the last 12 months. The checklists are a huge hit at our organization, we've gone from 3 live in June, to over 100 in 5 months. We plan to roll out development plans this year with our performance review. Thumbs up on the ease of setting up review tasks.
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Flexible and customer oriented solution
We are using the tool for a few years ago and the tool is very good. As Saas model, Cornerstone delivers each quarter new functionnalities with a good support. So the tool is always in evolution and the end user are happy about that.
I recommend this solution for 2 reasons : the tool is user friendly and improving each quarter.
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User Friendly Experience
Our senior team wanted a process that was as clean and user-friendly as possible for performance reviews, and this module does well in that regard. All of our Associates report how intuitive and simple the process is to navigate through an annual or mid year review.
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Terrible - Buggy Slow
The software is almost usable.
Running a software company - if we gave our users this product we would shortly go bankrupt.
Consistent lags & pauses. FLASH interface & non intuitive interface led to a poor product