Parcourir les avis sur Humanity

17 avis sur 306
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Geeta
  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
3
Fonctionnalités
3
Simplicité
4
Support client
3

3
Publié le 29/07/2019

Employee Recording and Timelines analysis

We would like Humanity to also capture when the particular system is not in use. So if their is no activity on the computer/laptop the user is performing Humanity should automatically go on break

Avantages

We had problem in our time to identify the amount of break taken by them and at what time. with Humanity we are getting the report that give us clear picture

Also Humanity has very good option where we can tag people as per region so we know as how many people are logged from which region at given time zone

Inconvénients

Inability to track system in-activity and GEO Fencing for different Regions in world

Réponse de TCP

Hi, Geeta,

Thank you for the review!

We're glad Humanity was able to help track break time for you and give a regional perspective of who's logged on.

As we improve our app, we update our blog with announcements. Check out www.humanity.com/blog for the latest Platform Updates and Product News.

Grateful,

The Humanity Team

Répondu le 21/08/2019
Utilisateur vérifié Afficher plus d'informations
  • Secteur d'activité : Hôpitaux et soins de santé
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 05/07/2016

Using trial version of ShiftPlanning and am very impressed

I am the Help Desk Manager of five employees at Monongahela Valley Hospital. My employees are on a shift rotation. Things become complicated if someone goes on leave or on vacation. ShiftPlanning was able to import my current schedule from an Excel document. This took a short time and imported most of it successfully. What it didn't import successfully, they were able to correct after fixing the format it was in. The support is great (I use mostly chat). Their chat support is fantastic. If you do not respond in a certain time frame, they email you with updates to your question/problem. I have dealt with other chat support where if you don't respond in a certain time frame, the chat is closed and you have to start over. This is where ShiftPlanning's support outranks most company's.

Avantages

Automatically schedules employees with rotating shifts. Able to set rules that apply only to your organization. For example, my employees cannot be scheduled 2 shifts within 8 hours of each other and they cannot work more than five consecutive days without a day off.
The support is great. When using their chat support, if you do not respond, your session does not end. You will be sent an email with any updates on your question/problem. This is a huge plus for me as I get pulled away from my desk often.
Employees can request vacations and personal days, and can also request to swap shifts with another employee through the software. This can be set to require approval.

Inconvénients

Not a deal breaker for me, but unable to put OFF on days an employee is not scheduled.
For Week mode, unable to remove the employee title from the schedule. Again, not a deal breaker.

Utilisateur vérifié Afficher plus d'informations
  • Secteur d'activité : Logiciels
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé toutes les semaines pendant plus de deux ans
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
5
Support client
5

5
Publié le 26/04/2019

Humanity is great for scheduling across multiple teams

Avantages

Been using Humanity for over 4 years, since when it was Shiftplanning and it's been exteremely beneficial to tracking Leave and Sick days. Our larger HR program only manages PTO but does not have visibility across teams to see who else is off, so Humanity's calendar allows all of our teams to see who else is off before requesting time off, so that we ensure we have sufficient coverage for our phone operations. The ability to easily manually enter or approve time off requests, create and publish schedules is fantastic. Highly recommended!

Inconvénients

I wish there was a way to have automatic approval of leave request depending on how many other people are off on a given day without having to go in and manually approve.

Réponse de TCP

Hi,
Thank you for taking the time to leave such detailed feedback?it's very valuable to us, especially coming from a loyal customer like your business.

We believe setting up custom leave types might be useful to you, as it allows you to limit the number of staff members that can request leave for the same period. Find more details here: https://helpcenter.humanity.com/staff-and-leave-management/leave-managements/custom-leave-types

Répondu le 30/04/2019
Roger
Roger Afficher plus d'informations
  • Secteur d'activité : Vente au détail
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
3
Support client
5

3
Publié le 26/11/2018

Has Great Potential

Overall Humanity is a decent enough software that has a few issues to be worked out like any other software. It's a very good tool for employers who have very large numbers of employees.

Avantages

This software is used by Loft 310 in the entertainment district where I worked with executive chef . I liked the ability to check and confirm shifts while being able to keep track of my hours

Inconvénients

What I don't like about this app is that there are some functions like messaging co workers, you cannot do. You have to log into the website. If they were able to combine all functions through the app itself, I would have no complaints

Réponse de TCP

Hi, Roger,
Thank you for the feedback! We are currently working on upgrading our existing features and maintaining the high standards we have established while taking into consideration users' suggestions. For in-app communication, we'd like to highlight the messaging option available in the app dashboard (please see more here: https://helpdesk.humanity.com/articles/knowledge/Message-Inbox).

Répondu le 11/01/2019
Rebecca
  • Secteur d'activité : Enseignement supérieur
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
3
Simplicité
3
Support client
2

4
Publié le 20/04/2017

Humanity.com review

It's better than the older Shiftplanning, particularly the functionality of the mobile app, but otherwise still quite clunky. It would be a better product for me if it could register in a report all employee shift releases so as to track how often which employees are doing this. It would also be best if it could integrate with Team Dynamics, an ITSM product we have adopted for the Computer Services Department at the State University of New York at New Paltz. The lack of integration may be a deal breaker during the coming academic year (Fall 2017 - Spring 2018).

Avantages

It's inexpensive and the mobile apps makes shift changes and reminders much more convenient.

Inconvénients

Clunky. Customer support is inconsistent. Usually I have to wait several hours for a call back or chat response.

Mark
Mark Afficher plus d'informations
  • Secteur d'activité : Enseignement supérieur
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
5
Support client
5

4
Publié le 27/11/2017

We use this to seamlessly manage shifts for 60 part time employees

We have 60 part time employees that fulfill a dozen different roles. Our schedule is complex. This tool has helped simplify the schedule and the time it takes to manage it.

Avantages

This tool allowed us to move to the next level in supporting and scheduling student employees. We were using another tool and it was fine, this one gave more flexibility and far better reporting. It also allowed us to delegate management of schedules to team leads.

Inconvénients

We have run into a couple of problems over the past several months with reports. Support has been very good in identifying and fixing those reports quickly.

Mark
Mark Afficher plus d'informations
  • Secteur d'activité : Enseignement supérieur
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé toutes les semaines pendant plus d'un an
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
0

5
Publié le 20/11/2018

A step in the right direction

A great company to work with and a great tool

Avantages

We moved to this product over another because of the additional features. It is so much easier to schedule large number of employees with very unique shift requirements. It handles it great.

Inconvénients

Some of the reporting didn't work initially for our unique circumstances. They have been good to try new things, but it still isn't a 100%.

Matthew Afficher plus d'informations
  • Secteur d'activité : Santé, bien-être et fitness
  • Taille de l'entreprise : 1 001–5 000 employés
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
0
Fonctionnalités
0
Simplicité
0
Support client
0

5
Publié le 12/04/2016

Great Customer Service and Great Program

Shiftplanning took my company out of the stoneage of spreadsheet schedules to interactive and well organized scheduling software. We manage 27 locations within 15 miles of each other with a staff population of about 550. Shiftplanning's FREE setup service allowed us to easily setup all our employees and locations. The Customer Service is the best part. My personal CS client works tirelessly to ensure we are successful and is extremely responsive to needs and requests returning all emails or phone calls within 24 hours. It has made an otherwise colossal task simple and easy to do

Avantages

Free Setup Service
Event Log
Customized Reports
Combines HR, Timekeeping, Accounting, and Scheduling into one
Superb Customer Service
Constantly being improved to make better by listening to clients for improvements

Utilisateur vérifié Afficher plus d'informations
  • Secteur d'activité : Enseignement supérieur
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé toutes les semaines pendant plus d'un an
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
0
Fonctionnalités
5
Simplicité
4
Support client
0

4
Publié le 20/12/2018

Humanity as an employee

Humanity has made my day a to day at the office easier and has allowed for a much clearer vision for my team.

Avantages

Humanity allows for my team to see more clearly what shifts we have , when our phone time is and who is going to be out of office in the up coming weeks. It is a place where my team can set up our own scheduling and allows for ease when it comes to support our clients.

Inconvénients

Has a lot of features and configurations that can be tricky at first but soon you will fall in love wit hall the customization.

Réponse de TCP

Thank you very much for your kind words! We are working hard on customization, and it is one of the most popular features among our users. It's our pleasure to help you run your business.

Répondu le 10/01/2019
Tyler
  • Secteur d'activité : Hôtellerie
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé toutes les semaines pendant plus de deux ans
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
0
Fonctionnalités
3
Simplicité
3
Support client
0

3
Publié le 03/10/2019

Oh the Humanity

They could use a lot of improvement. I doubt even Humanity uses their own app.

Avantages

Nothing much great to say about this. I'm being forced to use it for my job, but it's incredibly counter intuitive.

Inconvénients

The mobile view is almost impossible to decipher. There isn't even any way to filter through shifts you want to pick up. Unnecessary information clutters the page constantly.

Ryan Afficher plus d'informations
  • Taille de l'entreprise : 1 001–5 000 employés
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
0
Fonctionnalités
0
Simplicité
0
Support client
0

5
Publié le 13/08/2014

ShiftPlanning is a MUST-HAVE application for managing employee schedules!

We employee 50+ student employees who work while they attend classes full-time. Every employee has a different availability that often changes rapidly throughout each semester due to exams, presentations, events and recreation. Before we used Shiftplanning, trying to keep track of 50+ schedules manually with spreadsheets was an absolute nightmare that cost many professional hours and at times negatively affected business operations. With Shiftplanning, we eliminated much of that headache and it consistently helps us maximize employee hours. The savings we gain from proper schedule management not only pays for Shiftplanning but saves the business money year after year. I would recommend Shiftplanning to any sized business.

Avantages

Automatically assigns shifts to employees based on their availability.
Employees can put shifts up for trade and Shiftplanning emails eligible employees.
Upload documents and quizzes for employee training.
Easy to use.
Saves time and money.

Andrew
Andrew Afficher plus d'informations
  • Secteur d'activité : Enseignement supérieur
  • Taille de l'entreprise : 1 001–5 000 employés
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
0
Fonctionnalités
0
Simplicité
0
Support client
0

5
Publié le 18/08/2014

Best software ever!

This software has helped my operation 100%. I went from calling each employee to see if they can work, to having it fully automated. Their customer service is excellent. They keep coming out with new features that enhance the software. All my employees love using it and they say it is the most user friendly site they ever used. Thanks again ShiftPlanning!

Avantages

User friendly. Easy to manage. Employees getting text messages.

Inconvénients

None

Amber
  • Secteur d'activité : Marketing et publicité
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé toutes les semaines pendant plus d'un an
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
0
Fonctionnalités
5
Simplicité
5
Support client
0

5
Publié le 09/03/2021

easy to communicate

Humanity allows all staff to easily view, update, change and approve their schedules.

Avantages

I love that you are able to easily perform any of your schedule tasks, while being able to ask questions to other peers within the same product.

Inconvénients

Since I have not used very many software such as humanity, I am unable to really pinpoint actual problems, it is understandable and has great functionality.

Nihar
  • Secteur d'activité : Construction
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé toutes les semaines pendant plus d'un an
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
0
Fonctionnalités
4
Simplicité
3
Support client
0

5
Publié le 26/08/2018

Shift planning made easy by Humanity

Avantages

Super easy and quick to schedule shifts especially when you have a lot of shifts and people to schedule. As a manager the scheduling table is very handy especially when it comes to finding replacement and adjusting shifts. The notification feature is also very useful and can be customized.

Inconvénients

The reporting tool is not very helpful. Also, the layout of the website cannot be customized per your requirements.

valeria
  • Secteur d'activité : Services financiers
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé toutes les semaines pendant 6 à 12 mois
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
0
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 05/04/2019

Humanity allows me to plan my work schedule

Avantages

Very user-friendly platform that allows me to view what our team will look like on a given day, based on availability. Allows me to easily plan vacations and select days off.

Inconvénients

There isn't anything I don't like for this software. It is very helpful with shift planning.

Réponse de TCP

Hi, Valeria,
We're glad to hear Humanity is helpful with your daily shift and vacation planning. Thank you for a great review.

Répondu le 09/04/2019
Jason Afficher plus d'informations
  • Secteur d'activité : Gestion d'organisme à but non lucratif
  • Taille de l'entreprise : 1 001–5 000 employés
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
0
Fonctionnalités
0
Simplicité
0
Support client
0

3
Publié le 14/08/2014

Proven Reliable

Our company has used ShiftPlanning since 2012. When we started using their service we had several unique requirements of their software. Our scheduling staff reached out to the ShiftPlanning professional with pleasing results. They were able to shape our dashboard into a fluid site that met all of our requirements. We always received swift and dependable actions. These changes were always followed up with a confirmation call or email to ensure what we had requested had been completed.
I would refer these great resources to any organization, new or established, that is looking for an option to their current scheduling abilities.

Harley
  • Secteur d'activité : Logistique et chaîne d'approvisionnement
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
0
Fonctionnalités
4
Simplicité
5
Support client
3

4
Publié le 14/11/2018

Moderately good app

Avantages

Easy of use
Fast with few glitches
Gps tracking

Inconvénients

no option to manage days offs request (should maybe to trade schedules with other coworkers

17 avis sur 17

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