Dot Compliance

Avantages

Automated reminders for upcoming due dates (deviations, CAPAs, SOP revisions, etc.)

Inconvénients

It was confusing for some of the non-technically inclined members of our team.

Avantages

User friendly, very intuitive. Easy process flows

Inconvénients

Setup is quick and resources should be assigned to maximise the benefit of the supporting Project manager

Avantages

Dot Compliance's eQMS system for Salesforce has truly transformed our business operations, and I couldn't be more thrilled with the results. It has been nothing short of a game-changer for us, simplifying our administrative processes, ensuring compliance, and keeping us audit-ready at all times. ClientPharma owes a significant part of its success and adaptability, especially during challenging times like the Covid-19 restrictions, to this exceptional system. The way it has seamlessly integrated into our daily workflow has been remarkable. Having our documentation easily accessible and trainable has proven invaluable. It allowed us to continue our operations smoothly when remote work became the norm. One of the standout features of Dot Compliance's eQMS system is its effortless implementation. With minimal customisations required, we not only stayed within our allocated timeframe but also found the transition surprisingly smooth. It's a testament to the system's user-friendly design and adaptability.

Inconvénients

This is really nit picking, as there really isn't anything I don't like about the system, but, Salesforce limits Dashboards to 20 components and doesn't auto refresh.

Alternatives envisagées 

OdooS'ouvre dans un nouvel onglet et Qualio

Pourquoi passer à Dot Compliance

Cost, ease of installation. With Odoo, we were actually developing the system from scratch, however, Dot made total sense for us.

Avantages

It is great to be able to use a system that has a complete quality management system and electronic batch record records, as well as forms. The system has an excellent chatter function that allows quick communication with individuals throughout the company. Another great feature this system has is the ability to link items, such as samples with batch records, batch records to change controls, or change controls to deviations, to name a few. Lastly, Dot Compliance has a very responsive and knowledgeable IT team and customer service team.

Inconvénients

There are very few issues with the system, and since I started using Dot Compliance, they have updated the system to correct any functions that I did not like or suggested a way to work better. Currently, the only process that the system is lacking is reports regarding master documents.

Alternatives envisagées 

JiraS'ouvre dans un nouvel onglet, HSI Donesafe, Cority et QCBD

Pourquoi passer à Dot Compliance

Dot Compliance has all the Quality Management System functions as well as electronic forms and batch records. It was the most complete system. Lastly the price of the system was the best.

Avantages

hermetic managment a lot of modules for E-QMS

Inconvénients

PV and RA does not support efficient managment of documents
life cycle too long

Expensive

not user friendly for most users
no differention to "superlight" users (for training of staff)

Avantages

It has everything you need at your fingertips. Product is effective & user friendly.

Inconvénients

There isn’t a monile app version of the product.

Avantages

The product is good and easy to implement.The team is excellent, very professional

Inconvénients

The registration module need some improvements.Sometimes there are basic fields that should have been and do not exist, such as a field that makes it easier to see when the deviation was closed.

Avantages

We use Dot Compliance for documentation. Training and Quality events management.
The system is being used by most of our employees on daily basis. The data which is available and retrievable in any time, support us in operational and quality discussions. We managed our quality events in the system efficiently. The integration to our process went very well and as planned, with the support of Dot Compliance team and Intec team.

Inconvénients

I think that the integration of the software can be improved by given the option to correct bags and mistake in software configuration in the project scope. We are working with minor bags in the system, due to configuration mistakes.
The software is not friendly use, when you need to write a lot of information in the system , the system does not recognized that you type and is closed without saving your update. This is the main disadvantage of the system and user compliant.

Avantages

The relations between the modules - all in one.

Inconvénients

1. The life cycle of the document is non-efficient. The owner of the document doesn't receive the notification that the document is pending in "Feedback consolidation". QA needs to use report to monitor training status. The document doesn't become effective automatically when the training is completed. In general - I would expect it to be more simple, because as it set now - you have to work hard to promote the document in its life cycle (including the building of dedicated reports).
2. In the training module, there are several processes that just not good enough. If the document is obsolete you need to remember to cancel its related R&U requirement revision (!). If the training was defined with annual frequency - it will be created year after the creation of the previous one (not year after completion) and there is no process of monitoring of these records for training coordinator. The employee cannot see his exam to check which answers he didn't answer right. There is no option of creation of the Job Description that will be related to the employee (basic requirement).
3. In the risk assessment, there is no option to define risk mitigation actions with monitoring of their implementation and no option to perform retrospective risk review (the basic procedure).

Avantages

The system is user friendly even when the processes are complicated. There is a full integration between all modules so it is easy to get the connection between different activities. Connection can be by equipment, product, batch number and such. It is evident that the system was built by people who have deep understanding in quality processes of pharmaceutical companies.

Inconvénients

There are some limitations due to the fact that the system is built on "Salesforce" platform but in most cases DOT can find a solution.

Avantages

DOT is extremely easy to use. I have used a number of QMS and DMS software, but I think DOT is the most intuitive and easy to navigate and adapt to our company's needs.

Inconvénients

There are certain elements we wanted to incorporate into the PDF generated versions of our documents, but the system was not able to accommodate these changes seamlessly. In truth, it is a minor inconvenience, but still created a bit of a problem for us.

Avantages

- numerous aspects of the QMS are captured in one system
- easiness of use
- easy communication with other company employees

Inconvénients

- i need to create completing procedures: forms and controls in order to meet regulatory expectations
the system is not complete in some aspects in regards to current regulatory thinking

Avantages

clean layout makes dot compliance easy to use and navigate.

Inconvénients

some features not available for quality processes

Avantages

Easy to implement and use. Easy to manage and review the clinical trial documentation.

Inconvénients

The sharing and permission setting - who can view/edit records need to be more transparent and easy to control.