Parcourir les avis sur ETAP

82 avis sur 82
Classer par :
credo
  • Secteur d'activité : Formation professionnelle et coaching
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé toutes les semaines pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
4
Simplicité
4
Support client
4

5
Publié le 14/04/2023

Best electrical design software

With ETAP I have designed many projects in the field of electricity

Avantages

ETAP is a very easy to use application for electrical design, the features are very understandable and the rendering is professional

Inconvénients

Personally I did not see any disadvantage at my level

Réponse de ETAP

Thank you for your positive feedback

Répondu le 17/01/2024
Given
  • Secteur d'activité : Comptabilité
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
4
Simplicité
4
Support client
5

5
Publié le 19/04/2022

ETAP reviews

Etap may be very beneficial for an electrical engineer, and is remarkable to new version electric systems. It lets you to finish many extraordinary varieties of studies, from load waft to arc flash, grounding, and plenty of more.

Certain modules are bought separately, along with the harmonic and motor beginning modules. It can however get high-priced in case you want all of them, however simplest sporadicly.

Customer assist has been quite good, they'll help you if you have technical questions about a way to version sure things, or if the library does now no longer have a particular version of breaker, for example

Avantages

Comfortable while using the software program and smooth interpretation and attractiveness of results."

"It could be very beneficial & beneficial device for each electric engineer. High degree Calculations may be accomplished very precisely & with excessive degree of accuracy."

"I constantly loved operating with etap due to the high-satisfactory of the software program and correct results.
Plus the truth that the reviews do not appear to be from a kind creator the manner SKM looks."

"Etap could be very beneficial for an electrical engineer, and is first-rate to version electric systems."

Inconvénients

"Various variations have mistakes that provoke new releases."

" Some Problems with distinct faucet changer for parralel application. Its Hard to personalize a TCC
curve."

"Problems with the installation, the extrade from check model to complete model creates many problems."

"It Lacks a few common products (e.g. cable library)."

Réponse de ETAP

Thank for you feedback. Just as with every other software, new releases may have minor bugs, that's why it is important to issues point release with fixes. ETAP is tested thoroughly prior to every release and as you know complies to high-impact standards requested by the nuclear industries world wide. ETAP had 100+ audits from independent auditors over the last 30 years, with an average of 3-5 audits per year. You can read more about standards and QA audits on our web site https://etap.com/audits

Répondu le 09/08/2022
Noor
  • Secteur d'activité : Fabrication électrique/électronique
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé toutes les semaines pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
5
Simplicité
5
Support client
5

4
Publié le 13/09/2019

12 Years of Experience with ETAP Software

Overall, I'm a happy customer with ETAP software. Good work team ETAP! :)

Avantages

There are a few things in ETAP that are actually very attractive.

1. The very attractive thing about ETAP is its user-friendly graphical interface which is very attractive with state of the art graphical symbols having both IEC and ANSI options selectable on simple clicks along with color coding according to voltage levels. This helps visually a lot in classifying one's systems based on voltage levels.
2. Help Desk support is an excellent feature with FTP support area for large file handling.
3. One click report generation with study/scenario wizards saves a lot of time for complex projects.

Inconvénients

There are a few things in ETAP that are actually annoying sometimes.

1. First is the dumpster. Once you delete an element, you can't simply undo to restore it from dumpster. You need to be super smart to get it back. The undo / redo should be smartly management as in many other software. It will save a lot of hassle and time.
2. Backward compatibility is also a major concern. Projects created in newer versions can't be opened in older versions at all which is required sometimes to review the work of contractors. It should have some backward compatibility, say, to 4 previous releases.
3. Static studies such as load flow, short circuit etc do not consider turbine rating to generate alerts as the same is needed in some plants where turbines are under-rated than associated generators. No documentation is also available in this regard.
4. Library updates are also not available until next version is released. Limited models are available for ASD/VFD drives for harmonic studies even for very common drives. One has to create every common model manually which takes a lot of time.

Réponse de ETAP

Thank you for your feedback. As you know, as a seasoned user, ETAP is thriving to deliver the best product on the market. As a user with a valid maintenance contract you may contact our 24/7 online HelpDesk or call ETAP support to assist you with these issues. In regards to backwards compatibility please contact one of our local ETAP offices or representatives for support with older releases.

Répondu le 24/09/2019
Prawit
  • Secteur d'activité : Pétrole et énergies
  • Taille de l'entreprise : 10 000+ employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
3
Simplicité
5
Support client
3

4
Publié le 13/09/2019

Comments for ETAP

Good but something should be improved otherwise customer would seek for other brand.

Avantages

User friendly and thus easy to use than any other power system analysis softwares.

Inconvénients

Grounding system study is inferior than other competitor such as XGSLab, CDEGS. Main Ground Grid analysis of ETAP is suitable only for a simple soil condition. I experienced very difficult soil condition with resistivity in the range of 800-1500 Ohm-m which ETAP cannot help and Electricity Authority disapproved analysis using ETAP. Thus we have to seek for other software to solve the problem by modeling a customized grid conductor such as using clay covering bare copper conductor and analyze touch and step voltage.
Cables sizing calculation still has no capability to calculate according to IEC60287 standard which calculate from heat transfer theory. I have to purchase other software, CYMCAP, to calculate correctly. So ETAP is used for power system analysis only except cables sizing calculation and grounding system study.
Another cons is ETAP support. I experienced that sometime I found problem using ETAP in analyzing GCB, I asked ETAP for technical help but unfortunately EATP ignored my request and after several follow up I got a very simple words which is not any useful. I felt very bad with ETAP support team. I hope that ETAP support would be improved.

Réponse de ETAP

Thank you for your feedback. We take our customer feedback very serious and will work on making improvements wherever we can. Please look for our next release which will have considerable enhancements for cables, including IEC 60287, ground grid analysis, and many more.

Répondu le 23/09/2019
Jaman
  • Secteur d'activité : Fabrication électrique/électronique
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
4
Support client
5

4
Publié le 18/09/2019

An User Pleasant Electrical Design Key

1) Electrical Design Validation (Switchgear/Transformer/Cable etc. Rating)
2) Protection Coordination
3) Personnel & Plant Safety thru Arc Flash

Avantages

1) Load Flow
2) Short Circuit
3) Motor Starting
4) Relay Coordination: Sequence Operation

Inconvénients

1) Harmonic Analysis - Result Difficult to Compare IEEE 519
2) Relay Coordination - Taking More Time to Prepare TCC
3) Not Having Feature to Change the TAG Nos. At A Time All Together (Like in Word Find/Replace)
4) Not Having Feature to Prepare Any Component Library User Friendly.
5) Not Having Feature to Change Model Component Symbols from IEC to ANSI or reverse all together at a time.

Réponse de ETAP

Thank you for your positive review and feedback. In regards to the items you pointed out in your review:

1) Harmonic Analysis:
The new plot manager introduced with Version 18 should make results easier to compare. Is there a specific feature that you think we should add?

2) Taking More Time to Prepare TCC
I would like to recommend trying our zones of protection viewer which sets the zones of protection and allows you to plot all the TCCs in one shot. The feature comes with protection device coordination.

3) Change TAG Nos. all at once:
Feeture for future release

4) Prepare Any Component Library User Friendly.
We have How-To tutorials
https://youtu.be/oD4Ox7xzVTE or reach out to our ETAP HelpDesk & ask them to create these models for you.

5) Change Symbols from IEC to ANSI or vice versa:
Select all the elements in your project, right-click and select symbol. You can then switch from ANSI and IEC symbols

Répondu le 04/12/2019
Bruce
  • Secteur d'activité : Équipements publics
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 17/09/2019

Fabulous

I have not seen or been exposed to any power systems software that can even come close to comparing to ETAP and the Enterprise Family of Solutions oriented Software.
I use Arc Flash, Transient Stability, Ground Grid, LDFL, Short Circ, STAR religiously

Avantages

I have been using this software for 30 years.
I have been a ETAP Agent for 20 years.
I have not seen or been exposed to any power systems software that can even come close to comparing to ETAP and the Enterprise Family of Solutions oriented Software.

Inconvénients

That is has taken so long to get key modules developed such as Panel and the Distance Relay.
It has cost me many oppertunities in sales.

Réponse de ETAP

Thanks you for your feedback. As the saying goes, "good things take time, greater things even longer"
Panel has been around since the earlier versions of our software. Distance Relay took a while to develop, verify, and validate since it does integrate with a lot of other analysis tools in our software suite. We also added a number of distance relays to our library which contain 1000s of settings and match the manufacturer 1:1. The module is now available and we have enhancements coming out in our next release ETAP 19.5.

Répondu le 23/09/2019
Jennifer
  • Secteur d'activité : Pétrole et énergies
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
3
Support client
3

5
Publié le 14/09/2021

Incredibly powerful with many improvements needed.

We are solving the requirements set up by NFPA 70E and IEEE requirements to keep workers same.

Avantages

TCC, Arc Flash and short circuit studies help keep facility personnel safe and help identify where changes are needed.

Inconvénients

Running large study wizards needs to be able to produce the reports at the end. It is extramely troublesome to have to generate EACH report from a 200+ node compressor station where you have 20+ configurations for studies that are scheduled to run. Also printing TCC with the elements shown in the curves needs to be easier.

Réponse de ETAP

Hello Jennifer, thank you for your positive feedback. Please contact our 24/7 online technical support to assist with your challenges. We want to make sure you can work most efficiently even with large project studies and reports. Our technical support is available at https://helpcenter.etap.com

Répondu le 15/09/2021
Mathew
  • Secteur d'activité : Fabrication électrique/électronique
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les mois pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
3
Fonctionnalités
3
Simplicité
3
Support client
5

4
Publié le 13/09/2019

Powerful Software

Overall it has been positive. It would be nice to have more higher level courses in my area. It is powerful software and takes some getting use to.

Avantages

Very powerful software. I like the reports that can be generated. The star graphs are really nice and look good in reports. I like being able to set up macros, it makes running multiple test cases a lot easier.

Inconvénients

I do not like that I have to buy a ton of modules just to get one feature. The experience thus far has been that we buy some modules and start performing a study. The results are not what we expect just to find out we are missing one feature that is in another module that we didnt buy. There seems to be little features that are important to other studies that are hidden within other, more expensive, modules and generally we do not need the entire other module, but have to buy it because we need the one feature to complete the study.

There are also some minor bugs such as not being able to have an NGR monitoring relay on a zig zag transformer. We also ran into an issue modelling a Y-Y transformer. The ETAP software does not allow for the consideration of the tank effect. These issues have work arounds but its hard to explain to a client that ETAP doesn't have this built in so we have to use a work around.

I also do not like that there is no save as ability. The save a copy of the file is weird.

Réponse de ETAP

Thank you for your great review. Since many modules work hand-in-hand it is sometimes necessary to get modules that will not apply to the cor or your project. We will make sure our developers receive the information from your review, so your suggestions can be taken into consideration in future releases. Contact your local ETAP representative about alternative or temporary use of module you may only need occasionally. in regards to "Save As" try Shift S. Here is a link to all of our Short Cuts https://etap.com/support/etap-shortcut
Enjoy!

Répondu le 25/09/2019
Percy
  • Secteur d'activité : Design
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
4

5
Publié le 16/09/2021

General Design software features

ETAP is generally the best software i have used. I would love to see features like infinite busbar being able to be implemented

Avantages

The software is good for asset management, real time simulation and for everyday problem solving on all designs

Inconvénients

They software is only forward compactible. Exchange of models between clients and designers wont be easy if we are using different versions.
I would to see the features such as lightning protection modelling using rolling sphere, EGM and shield angels. The software can only perform grid design for substation earthing only

Réponse de ETAP

Hello Percy, thank you for your positive feedback. We always add new and innovative features to our annual releases and take suggestions from our customers into consideration for future releases.
In regards to your question about lightning protection, you can utilize the ETAP emtCoSim module; and your feature request for "infinite busbar" you can utilize the bus editor and select "swing" to model an infinite bus.

See the latest ETAP innovations and feature updates at https://etap.com/whats-new.

Répondu le 23/11/2021
James
  • Secteur d'activité : Exploitation minière et métaux
  • Taille de l'entreprise : 10 000+ employés
  • Logiciel utilisé toutes les semaines pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
3
Fonctionnalités
3
Simplicité
3
Support client
5

4
Publié le 21/09/2021

My ETAP Feedback

We are working to standardize our Electrical designs and address some areas were we feel we can improve the products. I am looking forward to seeing if the tool meets our expectations it should help us achieve those goals.

Avantages

I am the administrator and worked / coordinated with IT to get the tools installed and up and running for the users. My work with the support folks when we had issues went very well and the support teams were knowledgeable.

Inconvénients

I am still waiting on feedback from the users and what they feel is missing from the tool.

Réponse de ETAP

Hello James, thank you for your positive feedback. We would like to hear from you on what your user's experience is with our software.

Répondu le 09/08/2022
Yasceine
  • Secteur d'activité : Construction
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
5
Simplicité
4
Support client
3

4
Publié le 29/05/2022

ETAP Overview

I really like the software and am become more comfortable with it from beginning till end of work

Avantages

User-friendly. results are very clear. the processing is fast.

Inconvénients

It is extremely expensive. It may require more options for modeling the structure.

Réponse de ETAP

Thank you for your positive review. Yes, ETAP can be expensive, depending in the configuration, but we offer a range of options to keep the cost within our user's budget range. Please contact [email protected] to to get a quote.

Répondu le 09/08/2022
Mark
  • Secteur d'activité : Équipements publics
  • Taille de l'entreprise : 10 000+ employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 26/06/2020

ETAP Used for Nuclear Power Stations

ETAP is used for all our nuclear plant power system analysis and assists us with all necessary design changes. Their customer support is known throughout our industry to be world class.

Avantages

ETAP has supported the nuclear power industry by designing and supplying software for our specialized analytical needs for over 20 years. They have become the defacto standard for nuclear plant power system analysis throughout the U.S. with over 90% of plants and utilities standardizing on ETAP.

Inconvénients

Although it may sound like I’m making this up, after using this software through all of its many evolutions over the years, I honestly can’t think of anything.

Réponse de ETAP

Thank you for being a valued ETAP user and for your positive review Mark. We have and always will appreciate your continuous feedback about ETAP software.

Répondu le 21/10/2020
Charles
  • Secteur d'activité : Design
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé toutes les semaines pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
4
Simplicité
4
Support client
4

5
Publié le 24/09/2019

Electrical Engineering Design and Analysis Tool

I have 18 years experience with ETAP Software and compared to comparable software, I believe that ETAP has the most features they keep developing more features and tools to use.

Avantages

Provides many of the engineering calculations for design and analysis of electrical power, protection and control systems in one software package. It is a necessity in providing our customers the best designs and arc flash analysis.

Inconvénients

I have to set up my defaults and tools the way that I like to use them and display them when I get a new version. I would like ETAP to add L-G faults for 1-Phase center-tapped sources.

Réponse de ETAP

Thank you for your feedback and being a loyal customer. In regards to your feedback, you are right, we don't store defaults and setting separately, all settings are saved automatically in you project files. When you read your project your new release it will update your settings as well. You can always set up a project template, which you can use when starting a new project or upgrade to a new release. Please feel free to ask our 24/7 HelpDesk support team for assistance. You can also request new features or update to libraries by entering a ticket in our HelpDesk.

Répondu le 09/10/2019
Jen
  • Secteur d'activité : Fabrication électrique/électronique
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
4
Simplicité
5
Support client
4

4
Publié le 12/09/2019

Review

The overall experience has been good, there are some features which could use some improvement (as mentioned above).

Avantages

The software is easy to use and fairly intuitive.

Inconvénients

There are often products that are not available in the library.
Formatting can be very tedious and time consuming despite some of the "auto" formatting options. Default settings need to be set up on a per project basis, this is both frustrating and time consuming.
Exporting information to excel could be so helpful but there is some info that can only be found in "reports" and when these are exported to excel they are formatted to reflect a report style not just raw data which makes it very difficult to use this data efficently if you are creating your own report.

Réponse de ETAP

Hello Jen, thanks for your feedback. Please contact our HelpDesk or our local office in Canada to assist with the issues you are describing in your review. We are happy to help and make using ETAP software a positive experience.

Répondu le 23/09/2019
Apparao
  • Secteur d'activité : Enseignement supérieur
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé tous les mois pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
4
Support client
3

5
Publié le 20/09/2021

One of the best software for power system studies

Avantages

The software is easy to use by first-time learners without much background. It is useful to develop and analyze power system networks particularly power flow studies, fault analysis, and protection coordination. The one-line diagram approach and report generation are quite useful.

Inconvénients

The library should be updated with modern power system components to simulate various current scenarios. The scope of studies should extend similar to PSCAD and EMTP softwares.

Réponse de ETAP

Thank you for your positive feedback. As an ETAP user you know that we constantly update our libraries and it is a constant chase to catch up with the latest products. In our latest release we added over 14,000 new libraries. You can also contact our Help Center to request the addition of missing libraries or you can also add and import libraries specific to your project yourself.

Répondu le 09/08/2022
Frida
  • Secteur d'activité : Pétrole et énergies
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
4

5
Publié le 18/09/2019

A Happy ETAP User

Overall experience has been good. We've experienced some troubles but we've always gotten the problem fixed by the customer support. We try to use ETAP whenever possible.

Avantages

I like it the most how user friendly it is and that it gives me the comfort that the results are correct.

Inconvénients

There are a certain things that are different in this software compared to others. E.g. there is no "save as", only "copy project to" and you have to open it afterwards (if you want to work on the new project). And copy - paste is different than in any other software. It doesn't bother me anymore, but it's weird.

Réponse de ETAP

We use "copy project to" instead of save as since SQL is installed locally on the machine which allows for faster performance. Copying the files directly disconnect the local database which is why we have this option instead.

Répondu le 23/09/2019
George
  • Secteur d'activité : Pétrole et énergies
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 18/09/2019

Review of Etap Software from GW Engineering Inc.

I have used Etap for over 12 years and have used it for design, installation, and troubleshooting of many power generation systems over this period. These systems primarily include relay coordination, and protection schemes, arc flash, and motor starting. It is a great product.

Avantages

Etap utilizes all of the components the model and integrates them all together so it is easy to go from one module to the next and still work with all data and information from other modules. "Star" systems is an example.

Inconvénients

Alignment and viewing results on the one-line can get crowded but it can be edited to view only the critical information.

Réponse de ETAP

This can be resolved by using Auto-Build which is modeling based on a spacing rulebook. You can modify the rulebook to evenly space out all the elements in your one-line, allowing for a less cluttered view.

Répondu le 23/09/2019
Sidney
  • Secteur d'activité : Exploitation minière et métaux
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les mois pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
4
Simplicité
3
Support client
4

4
Publié le 24/09/2019

Very good for heavy industrial power

How power large motors on weaker power systems. Simulation of motor starting on large mobile machines. Determination of power quality impacts in the proposal stage. Performed alternate studies to verify alternate power system designs.

Avantages

The ability to dynamically model wound rotor motor starting with a time variable liquid rheostat.
A good library of multifunction electronic relays.
A good library of electronic motor protection relays.

Inconvénients

The library of basic TOC relays is not as complete as other packages.
A lot of additional modules to buy and pay maintenance on.
The wound rotor induction motor rheostat starting requires a chunk of calculations to get it in the form needed for ETAP. A lot of the ETAP trainers did not understand about wound rotor motor modeling and it took a while to get to the courses needed.

Réponse de ETAP

Thanks you for your feedback. Our support team is always available to assist with any issues you may run into. Should you find any libraries that are not available, just create a ticket in our 24/7 online HelpDesk and we will create them. In regards to any issues that go past the regular support questions, you can always escalate your case or contact your local ETAP sales engineer to assist. One of our research engineers for induction motors will get in touch with to assist with you questions.

Répondu le 10/10/2019
Ali
  • Secteur d'activité : Construction
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
3
Fonctionnalités
5
Simplicité
5
Support client
2

4
Publié le 24/09/2019

A lot better than SKM but still not perfect

Avantages

I always enjoyed working with etap because of the quality of the software and accurate results.Plus the fact that the reports don't look like from a type writer the way SKM looks.

Inconvénients

Recently they sent Costumer service for the Library for USA to India. This has caused a response time of 2-3 hours to get extended to 3-4 days and the professionalism of the staff in India is not to the US standards.

Réponse de ETAP

Thank you for your feedback and review. Since we offer 24/7 support, we utilize our support engineers around the globe. We take our customer's feedback very serious and always try to remedy any issues that surface. We hope that your next interaction with ETAP support will be positive and swift.

Répondu le 26/09/2019
Giovanni
  • Secteur d'activité : Pétrole et énergies
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé tous les mois pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
5
Simplicité
4
Support client
5

5
Publié le 03/01/2020

ETAP Software Review

While initially I started using it almost exclusively to conduct studies (such as Arc Flash, Dynamic motor start transient, harmonics etc.) I now routinely find it easier to generate a power model as part of my "design" efforts for a new project and take advantage of it to validate cable sizing, voltage drops, selecting/procuring properly coordinated protective devices and determining required AIC ratings before specifying new electrical gear.

Avantages

It is probably the most widely used power modeling software so it is easy to share with other users. All of its functions and device editors are "extremely" thorough offering an almost overwhelming number of study customization options. Overall, its use if fairly intuitive (but there is no substitute for attending a good old fashion class if you are a first time user). The online tutorials are excellent and tech support is great too.

Inconvénients

Like most software, ETAP does have some quirks that a user needs to learn either by peer coaching or through painful firsthand trial & error.

Réponse de ETAP

Thank you for your feedback and your great comments. There is a third way of learning ETAP software:
ETAP hands-on training in one of our training centers or at one of the over 100 training classes around the world.
Check out our workshop schedule at https://etap.com/events/events-schedule

Répondu le 05/03/2020
Michel
  • Secteur d'activité : Pétrole et énergies
  • Taille de l'entreprise : 10 000+ employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
4
Simplicité
4
Support client
4

4
Publié le 08/04/2021

ETAP Covers Almost All Required Electrical Calculation

I strongly recommend ETAP for electrical engineer who works on power system calculation.

Avantages

ETAP is friendly to new user. And it covers all the required electrical calculation we may encounter in the work.
The technical support is good basically. We can always call technical support for help.

Inconvénients

The lower version ETAP can't open a higher version ETAP file. ETAP is updating new version while we may use various version.

Réponse de ETAP

Thank you for your review and positive feedback.

Répondu le 14/07/2021
Mariano
  • Secteur d'activité : Énergies renouvelables et environnement
  • Taille de l'entreprise : 10 000+ employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
4
Simplicité
5
Support client
4

4
Publié le 13/09/2019

Good tool

Good

Avantages

Friendly environment and the help is also good

Inconvénients

Better and more accurate grounding calculation

Réponse de ETAP

Thanks you for your feedback and great review. Check out our latest Ground Grid enhancements in ETAP 19.5, which will be release soon. https://etap.com/19.5

Répondu le 25/09/2019
HECTOR ANTONIO
  • Secteur d'activité : Pétrole et énergies
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé toutes les semaines pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
5
Simplicité
4
Support client
5

5
Publié le 17/09/2019

Satisfying ETAP experience.

The overall experience has been saytisfying, this software has proven to be very useful to run different types of studies in our field.

Avantages

This software provides a very friendly interface and variety of tools that ease the process of design in our field. Also the customer service has always solved our questiones promptly.

Inconvénients

Several features and tools are limited or restrained unless you purchase the full package.

Réponse de ETAP

Thanks you for your feedback. As you know ETAP is module based and is offered in many configurations. Modeling in ETAP is not restricted and you can create as many scenarios as you with. Analysis module need to be obtained as needed.
Please contact your local ETAP office to ask about adding modules to your existing package. There are a variety of different purchase and leasing options available.

Répondu le 24/09/2019
Douglas
  • Secteur d'activité : Pétrole et énergies
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé Autre pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
5
Simplicité
4
Support client
4

5
Publié le 13/09/2019

Solid software and support

We have used ETAP successfully for Arc Flash studies, cable thermal analysis, and grounding studies. The software overall performs well in all our scenarios.

Avantages

The variability of the modules and options for running simulations are pretty extensive.

Inconvénients

Some of the initial modules are expensive, and in general the functionality and setup are not as intuitive as I would like.

Réponse de ETAP

Thank you for your feedback. We are trying to improve and simplify the setup process with every release. Any suggestions are always welcome and you can provide feedback directly to our sales engineers or our online HelpDesk.

Répondu le 23/09/2019
Kirk
  • Secteur d'activité : Pétrole et énergies
  • Taille de l'entreprise : 10 000+ employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
4
Simplicité
3
Support client
2

4
Publié le 20/09/2019

EMS Review

Avantages

Lots of good options, can be difficult to understand these options.

Inconvénients

Must pay for each option, need training on these options..

Réponse de ETAP

Thanks you for your feedback. Please contact our local ETAP representative in Canada to assist with pricing and any training you may need. We also provide a large number of training webinars and tutorials on our website.

Répondu le 23/09/2019
Mar Ulysses
  • Secteur d'activité : Équipements publics
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé toutes les semaines pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
4
Simplicité
5
Support client
5

5
Publié le 13/09/2019

ETAP Review

ETAP has made power system simulations faster and accurate.

Avantages

- Ease of Use
- Customer Support
- Regular Updates

Inconvénients

ETAP Real-Time Module is quite expensive.

Réponse de ETAP

Thank you for your feedback. Yes, ETAP Real Time is expensive compared to the off-line version. ETAP Real Time also involves a considerable time of integration cost from our engineers. However, unlike similar software packages, ETAP can be used from the early concept stages to the full integration with operations without having to change the the software.

Répondu le 23/09/2019
Rodney
  • Secteur d'activité : Eau/gaz/électricité
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé toutes les semaines pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 27/09/2019

ETAP Software Review

Avantages

Having used SKM and Easy Power, ETAP by far is the most accurate and easy to use power Analysis software. ETAP library is outstanding and easy to use. ETAP single lines also let you very closely represent the actual system in the field. We even rebuilt one facility after Hurricane destroyed all drawings.
The Customer service is also excellent and very helpful.
I have used ETAP since 1998.

Inconvénients

Most of the Issues encountered over the years have been fixed or addressed.

Réponse de ETAP

Thanks you for your great review and feedback. As you point out in your review, ETAP is getting better and more advanced with every release. We hope you'll like the next release of ETAP.

Répondu le 11/10/2019
Ardian
  • Secteur d'activité : Énergies renouvelables et environnement
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 12/09/2019

Etap software as the key of the success in power smarting

I use it and I contribute to sell and marketing it as Etap representative in my region area in Europe

Avantages

The accuracy and the performance of the software

Inconvénients

The simplest form for the complex power system calculations

Réponse de ETAP

Thank you for your positive feedback

Répondu le 23/09/2019
Carlos Mario
  • Secteur d'activité : Gestion de l'enseignement
  • Taille de l'entreprise : 501–1 000 employés
  • Logiciel utilisé tous les mois pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 12/09/2019

Experience from the university

The use of ETAP is to plant cases of academic study, where students begin to have a first encounter with simulations in the area of ​​power.

Avantages

The use of ETAP for the subjects of Energy Distribution Systems, Electric Machines and Power Systems, has been the best option, due to the intuitiveness of the software and that the students rely on to understand the topics seen in class.

Inconvénients

José Simeón Cañas University received a donation of the student version ETAP software, but we would have liked that student version were more modules enabled and limited in nodes of analysis.

Réponse de ETAP

Thank you for your feedback and your positive review. Please feel free to contact our local office and ask for our thesis or research license. This license is available with different bus levels and modules.

Répondu le 23/09/2019
Natalie
  • Secteur d'activité : Pétrole et énergies
  • Taille de l'entreprise : 10 000+ employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
5
Simplicité
5
Support client
0

5
Publié le 20/09/2021

Necessary for success

Avantages

ETAP is a necessary tool for daily oil and gas engineering needs.

Inconvénients

We have no issues with this application.

Alex
  • Secteur d'activité : Pétrole et énergies
  • Taille de l'entreprise : 501–1 000 employés
  • Logiciel utilisé toutes les semaines pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
4
Simplicité
4
Support client
5

4
Publié le 13/09/2019

EMS

Excellent engineering tool

Avantages

Short circuit and star device coordination

Inconvénients

Data base did not have enough info of iec rated devices and equipments

Réponse de ETAP

Thanks you for your great feedback. We are constantly updating our device libraries. Feel free to send us the devices you need and we will let you know when they are available. You can also add your own devices to your library. Here is a link to the list of all device libraries added in ETAP 18. more will be added in our next release ETAP 19.5.
Contact our 24/7 online HelpDesk to assist you with your requests.

Répondu le 25/09/2019
Scott
  • Secteur d'activité : Équipements publics
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé toutes les semaines pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
4
Simplicité
5
Support client
4

4
Publié le 24/06/2020

ETAP Review

ETAP allows me to create and analyze conceptual system layouts easily. It has been an indispensable tool for me and my team.

Avantages

The study wizards and the ability to export results is extremely useful in analyzing and presenting results of various analyses. The program is user friendly.

Inconvénients

I have had issues printing one lines in later version directly from ETAP. Although our network configuration may well contribute to the problem, we have not been able to solve the issue.

Réponse de ETAP

Thank you for your review and positive feedback. You can contact our 24/7 Technical Support Help Center and request assistance with your printer issues.

Répondu le 14/07/2021
Yani
  • Secteur d'activité : Enseignement supérieur
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé toutes les semaines pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
5
Simplicité
4
Support client
5

5
Publié le 13/09/2019

Review of ETAP

Avantages

I like how the help feature can be directly accessed from each pop up window. The help window is usually very thorough and provides addiditonal references.

Inconvénients

I would like the ability to delete elements between revisions, not just modify them

Réponse de ETAP

Thanks you for your great review and feedback. in regards to your suggestion, note that the revision manager is an exact copy of the base revision. We restrict changes to the revision in case the modified changes are not to be applied to the base. Hope this helps.Check out NetPM our newest cloud based project management and modeling module to manage projects and revisions.

Répondu le 25/09/2019
Gavin
  • Secteur d'activité : Pétrole et énergies
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les mois pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
4
Simplicité
4
Support client
4

4
Publié le 15/09/2021

Gavin Olivier's Review of ETAP

Positive

Avantages

The product is easy to use. Projects are quick to set up. Results are easy to interpret. Default values are helpful when equipment specific values are not available.

Inconvénients

The help function does not explain engineering concepts only how the value is required for ETAP. it would be helpful if engineering principles and concepts were explained

Réponse de ETAP

Hello Gavin, thank you for you positive feedback. We suggest to take one of our hands-on workshops to learn more about the engineering background needed to understand the functions used in ETAP. Got to https://etap.com/events to sign up for a virtual or in-person workshop.

Répondu le 22/11/2021
Jun
  • Secteur d'activité : Pétrole et énergies
  • Taille de l'entreprise : 501–1 000 employés
  • Logiciel utilisé toutes les semaines pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
4
Simplicité
4
Support client
4

5
Publié le 13/09/2019

My review

Avantages

modularity; updated machine models; better user support than other PSA's

Inconvénients

Cost and then again cost; etap isn't yet the top choice for T&D applications

Réponse de ETAP

Thanks you for your review. annual license renewal will assure that you have continuous support and get software upgrades with enhancements and new features, such as Grid Code compliance and Zone Selective Interlock in our next Release ETAP 19.5. Contact your local ETAP representative to get information about renewal pricing and alternative upgrade options.

Répondu le 25/09/2019
Francois
  • Secteur d'activité : Pétrole et énergies
  • Taille de l'entreprise : 501–1 000 employés
  • Logiciel utilisé toutes les semaines pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
5
Support client
5

5
Publié le 17/09/2019

Progress to be done on parallel application and TCC curve

Very good sofware. Excellent support.

Avantages

Arc flash, starting and load flow studies are easy to modelized and start to get a fast result.

Inconvénients

1- Problem with different tap changer for parralel application
2- Hard to customize a TCC curve

Réponse de ETAP

Thank you for your feedback. Please contact our local ETAP representative or ETAP support to assist you with your questions. Recent ETAP releases feature many enhancements for the customization of TCC curves ranging form changing color schemes and different plot option to customizing the footer section with project related data.

Répondu le 24/09/2019
Syed
  • Secteur d'activité : Design
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé Autre pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
5
Simplicité
4
Support client
0

4
Publié le 20/09/2019

ETAP Software

The Design Review of LV Distribution System in Buildings.

Avantages

It is solely for the benefit of electrical engineering works which require load flow studies, short-circuit current level ,discrimination and devices coordination etc .The software is validated and verifiable for carrying out the parametric runs.

Inconvénients

It is not freely available. Microsoft provides Office Applications freely on-line. Likewise, the versality of ETAP can be realised pathway as cited above is adopted.

Réponse de ETAP

Thank you for your feedback and positive review. We offer a free demo version of ETAP, and have several options on how to purchase or lease our software.Please contact you local office to discuss alternative purchase options.

Répondu le 26/09/2019
Weining
  • Secteur d'activité : Gestion de l'enseignement
  • Taille de l'entreprise : 501–1 000 employés
  • Logiciel utilisé Autre pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
5
Simplicité
4
Support client
4

5
Publié le 20/09/2019

ETAP for Power System Study

The software is of high impact for students' learning and project experience.

Avantages

Incorporating industry standards. This software suite is widely used in PC companies.

Inconvénients

It will be very helpful to have examples of "small" systems for beginners to learn the software.

Réponse de ETAP

Thanks you for your feedback. Our ETAP demo version has a few projects that are fairly small. You can also contact our local Houston office to assist you with your request. I am sure they would be happy to help. We also provide alot of training and support through our online HelpDesk.

Répondu le 23/09/2019
Ghislain
  • Secteur d'activité : Pétrole et énergies
  • Taille de l'entreprise : 5 001–10 000 employés
  • Logiciel utilisé tous les mois pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
4
Simplicité
4
Support client
5

5
Publié le 23/09/2019

ETAP Software review

Avantages

Very Complete, lot of modules available. Great customer service, quick answers. Also quick to upgrade when there is change in IEEE, NFPA and other reference documentation. Great HELP functions.

Inconvénients

Price; quite expensive.
And as it is very complete, it is also complex, It akes a lot of time and practice to learn how to operate it. And if you are a long time without using it, it takes time again to get used to it again. Lot of parameters to configure for the different equipment.

Réponse de ETAP

Thanks you for you review and your feedback. Please consider taking one of our hands-on workshops (https://etap.com/canada) or view our training webinars and tutorials online on our website. Our 24/7 HelpDesk and your local ETAP office is also available to help with any questions you may have.

Répondu le 26/09/2019
Utilisateur vérifié
  • Secteur d'activité : Design
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé toutes les semaines pendant Essai gratuit
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
5
Simplicité
4
Support client
0

5
Publié le 26/06/2021

Best for Discrimination Study

Overall Experience with Etap is good. if they any free online videos then that will be very useful for Students and Professional to improve their knowledge.

Avantages

As an Electrical or Power Engineer, it is very for Load Flow, Short Circuit Analysis, Discrimination Study and Etc...

Inconvénients

It is very expensive in terms of Cost -Wise. Students and any Professionals can't use this except the Free Demo for 30 days unless he having money.

Réponse de ETAP

Thank you for your review and positive feedback. ETAP offers a variety of educational licenses including a free Student Edition you can download from the web site. We also have a large number of free tutorials and technical webinars explaining all aspect of the ETAP Software. Go to etap.com/resources

Répondu le 14/07/2021
MANAN
  • Secteur d'activité : Design
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les mois pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 12/09/2019

GREAT TOOL FOR DOING POWER STUDIES

CLIENT'S POWER STUDIES REQUIREMENTS, ARC FLASH ANALYSES, ARC FLASH LABEL PRODUCTIONS, TIME CURRENT COORDINATION, ETC.

Avantages

FEATURES SUCH AS FAULT ANY BUS, CONTOURS FOR ARC FLASH ENERGIES, ETAP MOBILE APPLICATION, EASE OF USE.

Inconvénients

SOFTWARE UPDATE PROCESS THAT INVOLVES AUTHENTICATION EVERYTIME FOR EACH USER, NO ONLINE AUTOMATIC UPDATE, LIBRARY COMPONENTS LACK FEATURES SUCH AS ZONE SELECTIVE INTERLOCKING, NOT EXTENSIVE LIST OF COMPONENTS AVAILABLE WITHIN ETAP LIBRARY SUCH AS GE/ABB - AKR EGTU CONVERSION KIT, ETC.

Réponse de ETAP

Thank you for your feedback. Please contact our HelpDesk engineers to assist you with installation issues. Please upgrade to our next ETAP 19.5 release which will include may new features and enhancements, including Zone Selective Interlocking. For additional equipment libraries, please send a list to our support team. We are always looking to expand already extensive libraries.

Répondu le 23/09/2019
Eleftherios
  • Secteur d'activité : Génie mécanique ou industriel
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé toutes les semaines pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
4
Simplicité
4
Support client
3

4
Publié le 24/09/2019

Product library

Avantages

Accuracy in provided data, wide product library

Inconvénients

Lack of some common products (e.g. cable library)

Réponse de ETAP

Thank you for your review and feedback. We try to offer as many products in our library of over 10,000+ product. Please contact our 24/7 HelpDesk to inquire about the cables you would like to be added to the ETAP library.

Répondu le 26/09/2019
ramesh
ramesh
  • Secteur d'activité : Pétrole et énergies
  • Taille de l'entreprise : 10 000+ employés
  • Logiciel utilisé toutes les semaines pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
4
Simplicité
4
Support client
3

4
Publié le 23/03/2019

EMS by etap, leader in electrical protection coordination

Short terns optimisation to improve Specific Fuel Consumption (SFC).

Avantages

It has automatic steady state generation control of voltage and frequency, load forecasting and scheduling and helps save the energy and thus the money. It is from one of the best developers of electrical software- ETAP and hence very reliable.

Inconvénients

Its configuration requires detailed system knowledge. Inaccurate data or metering instruments such as CT, PT, etc. may lead to errors but that is true for other such software also.

Réponse de ETAP

Thank you for your feedback. Please contact our support in one of our three local office for assistance.

Répondu le 23/09/2019
Jamila
  • Secteur d'activité : Équipements publics
  • Taille de l'entreprise : 10 000+ employés
  • Logiciel utilisé Autre pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
4
Simplicité
4
Support client
5

4
Publié le 12/09/2019

ETAP

Avantages

The annual maintenance contract for this software is expensive.

Inconvénients

Each version has errors that initiate new releases.

Réponse de ETAP

Thanks you for your feedback. We always thrive to deliver the best possible product to our customers. We see it as a our responsibility to release a new point release if we find any issues with our software, instead of waiting until a customer runs into issues.

Répondu le 23/09/2019
Curtis
  • Secteur d'activité : Équipements publics
  • Taille de l'entreprise : 501–1 000 employés
  • Logiciel utilisé toutes les semaines pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
2
Support client
5

4
Publié le 14/01/2020

ETAP Software Review

Great!

Avantages

I liked that ETAP can produce arc flash labels for you without having the user do manual calculations. The Scenario wizard makes it easy to study different configurations for the circuit

Inconvénients

I wish there was a function in ETAP that allowed the user to print select labels for equipment, instead it prints labels for the system voltage which is fine, I just wish there was a function in the software to make select lables for select equipment loads

Réponse de ETAP

Thank you for your feedback, we appreciate all comment and will consider all of our customer feedback and suggestions for future releases of ETAP.

Répondu le 14/04/2020
Mohamed
  • Secteur d'activité : Pétrole et énergies
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé toutes les semaines pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
3
Support client
5

5
Publié le 21/09/2019

Highly recommend for this software

Avantages

Cover all related topics for electrical issues

Inconvénients

No technical support in Egypt or periodic live Seminars

Réponse de ETAP

Thanks you for your feedback. You can get 24/7 online support on our HelpDesk or you can call our support from 3:00 PST to 17:00 PS.
Also, please feel free to contact our MENA office in Dubai or our European office in France. Here is a list of all our Global Support hours: https://etap.com/support/global-support

Répondu le 26/09/2019
Saurabh
  • Secteur d'activité : Design
  • Taille de l'entreprise : 10 000+ employés
  • Logiciel utilisé Autre pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
4
Support client
4

4
Publié le 30/06/2020

ETAP USER

Avantages

Can perform complete electrical analysis of plant power system prior to adding new loads

Inconvénients

There is no room in scenario Wizard to put description of the designed study case.

Réponse de ETAP

Thank you for using ETAP software and giving ETAP a positive review. In regards to your feedback about the Scenario Wizard description field, this option is actually available. Please contact our support team at [email protected] for assistance with this feature.

Répondu le 21/10/2020
Erick
  • Secteur d'activité : Produits chimiques
  • Taille de l'entreprise : 10 000+ employés
  • Logiciel utilisé toutes les semaines pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
5
Simplicité
4
Support client
5

4
Publié le 14/01/2020

ETAP a well rounded software

Avantages

ETAP has numerous configurations and different ways to accomplish the same task to accommodate different user operating preferences. A establish software that meets most needs and appropriate learning curve.

Inconvénients

ETAP has several promising add-on modules that need to be purchased for good reason. However, an all inclusive package at least with initial testing features would be beneficial to get familiar with such features.

Réponse de ETAP

Thank you for your feedback and positive comments. Since ETAP is a modular platform, you can contact your local representative and ask to try a module to see if you like to purchase or subscribe to it. Our Gulf Coast office in Houston offers many hands-on workshop where you can try out my different module.

Répondu le 13/02/2020
sunny
  • Secteur d'activité : Pétrole et énergies
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé tous les mois pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 17/09/2019

Like it

Avantages

User friendly, with good explanations in HELP

Inconvénients

Annual support fee is hard to justify and obtain approval when there is minimum project

Réponse de ETAP

Thank you for your feedback. Please contact your local ETAP representative to discuss pricing and alternative options to annual license renewal.

Répondu le 24/09/2019
Carlos
  • Secteur d'activité : Équipements publics
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les mois pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
3
Fonctionnalités
4
Simplicité
3
Support client
5

3
Publié le 18/06/2020

Etap user

Avantages

Etap Arc flash capability is great! Very good

Inconvénients

Not very user friendly. Not very easy to use

Réponse de ETAP

Thank you for your recent review. ETAP is a very comprehensive software suite with hundreds of modules to choose from. We encourage all of our users to enroll in one of our many workshops around the world, with many available online now: https://etap.com/training

Répondu le 08/07/2020
82 avis