Liberty

Liberty Software review

Pharmacy Operating System

Excellent company to work with

Rarely do we have any problems with Liberty software, but if we do encounter something they are quick & easy to work with.

Great Team!!

THIS IS A GREAT SOFTWARE. WE HAVE BEEN USING THIS FOR SEVERAL YEARS AND WOULD HIGHLY RECOMMEND THEM TO EVERYONE

Excellent platform

Excellent overall experience and still learning.

Mary's thoughts

It has been a good experience learning the system. [SENSITIVE CONTENT HIDDEN] were good trainers, even though they could not be here in person. [SENSITIVE CONTENT HIDDEN] has been very helpful helping us fine tune the details. I liked doing the training modules before we started. I found that to be very helpful.

Liberty Software review

Friendly, professional team with strong expertise and refreshing commitment to satisfaction and quality. Exactly what a pharmacy needs from their software provider.

I use every aspect of the Pharmacy Software

I have been using Liberty probably 20 years or longer. Their software is very easy to use and understand, and they are always updating to keep up with changing times. Our new employees have no problem learning the system. It makes training a breeze. Liberty also has great tech support who are friendly and courteous and solve any issue in a timely manner. My job requires me to correct adjudication issues, add new patients and w/comp patients, edit timeclock entries, reconcile third party receivables, our schedule drug reporting, run numerous reports, setup new insurance agencies, make adjustments to settings and tables, post AR transactions, run monthly account statements. I use almost every aspect of Liberty Software and its with simplicity and ease that I can accomplish my daily tasks stress free.

So happy we switched!

Very professional company. Their platform is very user friendly. Glad we switched.

Clear, straight-forward interface, easy to use software, and exceptional customer service

I've worked with many pharmacy software in different retail, clinical, and compounding settings. Liberty has been the most user friendly and their customer service is beyond excellent. Any questions or concerns are addressed immediately and are fixed within the hour. Their staff is always hospitable and ready to help.

Robbie came to our pharmacy to set up the equipment and software as well as train us. He is very knowledgeable, good-natured, and very patient. We were sad to see him go!

With the obstacles of operating a pharmacy and providing patient care, it is good to know that I will never have to worry about issues with the software and there is a team committed to help us grow. Thank you Liberty!

Great Oaks

Great so far!

Very easy to use software. No hidden keys, customizable to your needs

Pros:
1. Ease of use
2. Customizable
3. All the RX is done on one screen
4. Multiple Sessions
5. Very good support personnel
6. They get to your needs very quickly
7. Fast turn around time for any issues
Very up to date regarding insurance changes and software support for various insurances

We have been using Liberty Software since 1994 and overall we are very satisfied with the quality of service. Of all the softwares that I have used over the years, Liberty is by far the most user friendly platform.
Cons: There are always bugs and software issues with any software and Liberty is not immune, but the plus side is that they do take care of their customers and fix problems quickly.

Great Company! Great Pharmacy Software! Great Customer Service!

We have been a customer of Liberty Software for our pharmacy system and point of sale system for a little over three years. Our transition from our previous system to Liberty was a good experience. The technology and programming were a great improvement over our previous software. The staff at Liberty have been accommodating with any concerns we have had. Their programming department has been willing to make updates for any concerns we have had whether it was an industry concern, working with other vendors technologies (i.e. Script Pro, iMedicare, Prescribe Wellness) or unique concerns for our pharmacy. Very pleased with Liberty and would highly recommend them!

New Liberty User

I have been with Liberty for over 20 years and have had only positive experiences with them.

All pros with both the help desk and support team. Any issue that has came up in the last 20 years has been addressed by both. Also, they have been great as far as keeping up with all the changes in pharmacy software that we have seen over the years and are very good at listening to the customer and implementing new programs in their software to aide the customer in operating a pharmacy. I have been asked by many computer companies over the years to try their software, etc. but have told them all that I am more than happy with the company I am using.

You will not be disappointed with this software !

I have worked with liberty for 15 years over the years they have Always had the best customer service! They are there to fix any issues you may have or come up with new ways to improve your efficiency as a pharmacy! They keep up with all new technology, processes, and procedures. Their software is continually growing to help customers save money elsewhere, in which their software may contain items that you normally would have to purchase separately. The system is very user-friendly and easy to train new people. Liberty software is an excellent choice!

great software

Great new updates!

Liberty's newest updates allow us to better serve our patients more effectively -> The features we have added/customized such as the problem Q and promise times allow better flow and organization. We are always learning new ways to use the software to make our job easier! The customer support is always willing to guides us through any issues we have!

Very Friendly!!

The Liberty software is very user friendly and easy to use.
They are always at the forefront of updating and upgrading. The most important point is their continued support and personal service. They are always very prompt to help with any problem during and after hours!! All their technicians are very knowledge, patient, and helpful!!

Really easy to manipulate the software

My overall experience with the software has been excellent. It is easy to use, the tabs are easy to understand. I like the way each tab has very good detailed context and good size.
I love the way workflow is in the software. It allows us to be efficient in our time with customers.
Overall is a well developed software.

It is very user friendly for pharmacists!

Pro - I have been out of retail pharmacy for years and it was easy for me to learn to navigate.
Pro - Can order thru wholesaler
Pro - Customer service is top notch!
Pro - Can transmit controlled drugs dispensed to state pharmacy board
Pro - Prints educational handouts in english and spanish

Very easy to use & train employees

Customer service is excellent, can always call & have an answer within same day.
Great how we have our own Rep.
Sometimes I feel like there is more to system than we know how to use. Sending out updated info is helpful or training from Rep.
Rep has been out to do training - excellent

The software overall is easy to use and has everything you could need.

I love working with Liberty - both the company and the software. The help desk is prompt to resolve problems when they arise. They are great to add on "extras" to the software that are needed for you specifically if at (programmable) possible. I would recommend the company to anyone.

Best software ever; Easy to learn

1) Customer service is freaking awesome
2) Liberty customizable to your needs.
3) Provides a specific account manager so you only deal with one specific agent (Ally is freaking awesome!!!)
4) Every problem a pharmacy has, Liberty will have a solution for it!

Very friendly people, always eager to help and listen to our problems/issues.

Quick to resolve issues. I'm always finding new ways to use the software.

I was one of the users of the original liberty software system back in the 80's. Today's system is very user friendly, intuitive, and full of useful tools and fast at processing.

Great Software + Customer Service

Liberty Software is the easiest most user friendly software in the 18 years I've worked in pharmacy. When you do run into an issue they are quick to help and very friendly. I would recommend Liberty to anyone needing pharmacy software.

Our overall experience with Liberty has been excellent

Since coming over to Liberty from TAP we have been pleased with every aspect. Liberty has been very progressive in keeping up with trends as they progress. From tech support to supplies to software innovations we are very pleased.

enjoyable company always helpful

CUSTOMER SERVICE 5+

I FEEL THEY ARE THE BEST. I WOULD NOT HAVE ANYBODY ELSE. YOU CANNOT GET BETTER SERVICE OR MORE KNOWLEDGEABLE PEOPLE. I WOULD NOT THINK OF USING ANYBODY ELSE.
EASY TO USE AND FAST RESPONSE TO PROBLEMS ALL OF THE TIME.

Easy to use and versatile for all aspects of the pharmacy

The compounding side of the software is easy to use. It makes setting up new compounds easy with accurate pricing. The reports are perfect for keeping up with the business side of the pharmacy.

Very easy to use and makes for filling prescriptions quicker

Excellent customer service. Everyone is very friendly, willing to help, and if they are not sure of the answer they are quick to find out and get back with us. Awesome company + software.

Very user friendly. One of the best systems that I have worked with.

Excellent customer service. Everyone is very helpful and Lydia who is over our stores goes over and beyond to get things fixed and changed. Just a great company and pharmacy software.

Very helpful

Austin Plaza Pharmacy appreciates the team @ Liberty Software. Very friendly and very helpful when needed. We love the newest software that allows us to text message our customers.

I have been pleased with the overall function of the system

I have always had great experiences when having to call Liberty for support. People have been nice and very helpful. All problems have been solved in timely manner also.

Easy to use and learn

Great customer service. Always answers questions quickly when calling customer support. They are always patient with me, an explain things where I can understand.

Love it! Easy to use and Customer Service is Great

Liberty is a great system. I basically trained for 1 day and was ready to go... it is that easy. Customer service is always nice and fixes and problem quickly.

Easy to use

Not many issues when working. When calling customer service they are always very helpful. Runs smoothly with all programs from Liberty.

User friendly

Customer service is amazing. We were with the same software company for 20 years and wish we would have known about Liberty sooner.

Great customer service

The service is excellent. Workflow options are very helpful. Excited to see what new features Liberty will come out with next.

Liberty Software

Easy to use and they continue to add new features and update. Customer service is responsive ands works to solve any problems.

Very easy to use and great help

I am always able to reach someone who can help quickly. Mark B is a champ! Very personable and knowledgeable.

Cashier

I like the way you can search to see if customer has picked up their medication or not an on what date.

Great

All my experiences with Liberty have been great. Outstanding customer service. Always there to help.

Works great!

Easy to use. Everything works great most of the time. Staff at Liberty Software is very friendly.

Great Software!

Very good professional staff. Calls back within a timely manner and always assist with problems.

Very easy to learn and use

Customer service is very helpful and nice.

Pharmacy software makes filling process faster.

Mark B is always super friendly & helpful

Always pleased with Liberty. Very helpful and always returns calls in a timely manner.

Good system, accurate and reliable

The system works great, better than connexus (walmart system). Accurate and fast.

Excellent to work with

Excellent software to work with. Easy to run a Rx. Excellent support staff.

Great customer service

Always get quick response if we have any questions or problems.