Parcourir les avis sur Blue

51 avis sur 51
Classer par :
Krista
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
4
Support client
5

5
Publié le 17/04/2018

Customer support is very responsive. Coming from a technical background, I found it easy to...

Avantages

I like the updates CS/Support implements in a quick manner. Responsive to bugs in updates. System can easily handle thousands of requests. Responsive and easy to use for end user.

Inconvénients

Wish it had more transparency in the timing of emails (export .csv showing when task emails would be sent, since likely stored in a DB somewhere). Can be tricky at times to implement changes during a published project (manual changes do not impact the DB, wish manual changes could override the DB but I understand why it is not coded that way). Wish some text fields could be modifiable (e.g. "Please select datasource", other technical/vague terms displayed to end users). Would love IE to be better supported (do not recommend this browser, but unfortunately users still use it)

Carley
  • Secteur d'activité : Enseignement supérieur
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
4
Fonctionnalités
5
Simplicité
3
Support client
4

5
Publié le 17/04/2018

Blue is a multi-dimensional course evaluation tool that can be scaled to work for any...

Ability to schedule automatic report openings and closings based on dynamic date rules--like open at 60% of the semester and close reports at 90% of semester.

Avantages

The customizable solution will adapt to any institution's need... even to different scenarios within the same institution. The automatic report generation at the end of the survey was a must-have for us.

Inconvénients

Difficult to set up for the first time... even with the help of the trainers. It takes a lot of time. The additional company trainings are expensive, and after two years, our team doesn't feel like we are capable of building new reports on our own.

Robert
  • Secteur d'activité : Enseignement supérieur
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé tous les mois pendant plus de deux ans
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
4
Fonctionnalités
5
Simplicité
4
Support client
5

5
Publié le 07/10/2021

Very Customizable and Full Featured Evaluation Tool

The system works very well. Once configured, it is very simple to set up new evaluations each semester. It does pretty much everything we need it to do.

Avantages

The evaluation system has lots of features and is very customizable. It can pull in pretty much any data desired.

Inconvénients

The system is complicated enough that it takes while to learn how to use it.

Crystal
  • Secteur d'activité : Gestion de l'enseignement
  • Taille de l'entreprise : 501–1 000 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
2
Support client
5

4
Publié le 17/04/2018

With eXplorances support we have been able to integrate Blue with BB and Banner successfully.

The ability to have a completely integrated course evaluation process for the entire university including credit and non-credit courses.

Avantages

eXplorance listens to our institutions needs and requirements and is continuously modifying and updating their products to be more useful. The software is evolving and has kept base with the changes in the market.

Inconvénients

The learning curve at the beginning is very steep. The software is not as intuitive as other products on the market. Having said that, it also can do more complicated survey design than the competitors.

Anne
  • Secteur d'activité : Gestion de l'enseignement
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé tous les mois pendant plus d'un an
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
4
Support client
5

5
Publié le 12/10/2021

Review

We have solved our student evaluations so these are now all digital. Online distribution is easy and we can now provide aggregated reports from the data collected.

Avantages

Integration with existing business was implemented with the professional, courteous consultants at Blue Explorance, who took us through the set up process, provided guidance on setting up projects, and provided checklists from which to launch our projects independently. Support from Blue Explorance is exemplary.

Inconvénients

Not the most user friendly software, as one must memorize the features however, the Checklists are invaluable in assuring successful set up of one's projects.

Julie
  • Secteur d'activité : E-learning
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé tous les mois pendant plus de deux ans
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
4
Fonctionnalités
4
Simplicité
3
Support client
4

5
Publié le 24/07/2019

Centralizing Course Evaluations in Higher Education

Blue has really taken control and revolutionised the process of evaluations for us. We are continually expanding the types of evaluations that we complete and consider future uses.

Avantages

We took a very decentralised system that had no quality control and centralised the whole system within Explorance Blue. We can now ensure that the right people get the right evaluations to inform the University executive of the feelings of the students on the courses that they take.

Inconvénients

It isn't an easy software to get to grips with so you need a dedicated team (at least two) who can support each other.

Peggy
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
4
Support client
5

5
Publié le 26/06/2017

Blue is excellent for delivery of course evaluations that can be highly customized and...

Avantages

Fabulous software vendor, flawless delivery to students, mobile friendly, ada compliant, great performance, hosting, great customer support.

Inconvénients

The report interface to create customized reports from scratch is not intuitive for novice users. I think the upcoming changes in this area in the next version will address these concerns.

Sanjay
  • Secteur d'activité : Gestion de l'enseignement
  • Taille de l'entreprise : 501–1 000 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 06/06/2017

Awesome features and value for money. Very user friendly user experience.

Parents are very happy to see their kids data in their mobile, hence very useful for school. And performance management tool helps me a lot

Avantages

Ease to use and what you need is handy. Performance management tool is very useful for decesion making and makes my day to day life easy

Inconvénients

Hardly see any thing which I don't like. May be some new features integration like inventory management would be useful

Réponse de Explorance

Thank you Sanjay for your review. You may have entered the review about Blue when you intended to review another product. Sincerely,

Répondu le 06/06/2017
Utilisateur vérifié Afficher plus d'informations
  • Secteur d'activité : Enseignement supérieur
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé Autre pendant plus d'un an
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
4
Fonctionnalités
5
Simplicité
2
Support client
5

4
Publié le 17/04/2018

For a non-programmer, learning curve has been huge BUT customer service is always on point!!

Avantages

The reports and evaluations look great and the ease of accessing the information is second to none.

Inconvénients

It doesn't integrate with our records system and it is a complicated system for those without technical experience

Devendrudu
  • Secteur d'activité : Pétrole et énergies
  • Taille de l'entreprise : 10 000+ employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
4
Fonctionnalités
5
Simplicité
4
Support client
5

5
Publié le 22/04/2018

The blue survey/360 review features are excellent, the customer support team is exceptional.

Avantages

The blue survey is software is very user friendly and easy to use. The analysis reports are well structured.

Inconvénients

The UI could be enhanced and more analysis could be provided in the reports, like stack ranking feature in 360 reviews.

Jacqueline
  • Secteur d'activité : Enseignement supérieur
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé Autre pendant plus de deux ans
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
4
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 17/01/2018

This is a great product to utilize for course reviews that need to be completed for students.

I love that this software provides easy access to gain a lot of data from students to improve the way professors approach their teaching techniques.

Avantages

I like that students can easily answer multiple questions about their experience in a course so that faculty can implement changes towards their approach to teaching students to improve their success.

Inconvénients

Sometimes it is very easy for a student to just answer the whole assessment without them actually completing it. I would recommend that each section, or every few questions, the assessment response options are changed to keep students aware of what they are completing.

Aimee
  • Secteur d'activité : Gestion de l'enseignement
  • Taille de l'entreprise : 501–1 000 employés
  • Logiciel utilisé toutes les semaines pendant plus de deux ans
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
4
Fonctionnalités
5
Simplicité
2
Support client
5

4
Publié le 10/02/2017

data steward's review of Blue

Blue is a great software; I wish I had more time to use it to it's full potential. Unfortunately, it's only role in my daily life is to calculate what I need tabulated without effort or worry. It does that for me.

Avantages

The people behind it.

Inconvénients

What i like least about the software is what others might love the most--that it is a lego type platform. You build it from the ground up--nothing comes prefab. I don't like this because I'm usually to busy to start things from the ground up, and I rarely do the kind of specialized analysis that would come from a uniquely defined system.

Ike
  • Secteur d'activité : Enseignement supérieur
  • Taille de l'entreprise : 501–1 000 employés
  • Logiciel utilisé tous les mois pendant plus de deux ans
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
0
Fonctionnalités
4
Simplicité
3
Support client
5

3
Publié le 18/10/2021

Blue Review

Avantages

It covers the whole spectrum of survey research/analysis with a range of capabilities

Inconvénients

many of capabilities are not self explanatory; difficult to use for example, retrieving comments responses

John
  • Secteur d'activité : Vente au détail
  • Taille de l'entreprise : 5 001–10 000 employés
  • Logiciel utilisé Autre pendant plus d'un an
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 12/10/2017

Great HR support system

Always do your research, many times something this can be done in house. This all depends on your HR staff and your goal. Otherwise i'd recommend it.

Avantages

The great thing about Blue is that you have various ways of using it. You can use it as an HR tool when doing completely wide evaluations on anything from employee wellbeing to overall company wellness.

Inconvénients

It does take a bit to learn all the functions and depending on the individual this could be an easy or hard endeavor either or its a great tool.

Josh
  • Secteur d'activité : Enseignement supérieur
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé tous les mois pendant plus de deux ans
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 03/11/2021

Was New To Blue

Avantages

This was a new platform for me to learn and it was a easy learning curve to learn/work with the platform

Inconvénients

A little too techy in managing settings for those not inclined. A friendlier interface/wizard process will open new customers (ala Survery Monkey users)

Lea Ann
  • Secteur d'activité : Gestion de l'enseignement
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé tous les mois pendant plus de deux ans
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
4
Fonctionnalités
4
Simplicité
3
Support client
3

4
Publié le 12/10/2021

Automaticity is Worth the Effort

Avantages

The automaticity of the processes make Blue a win at our college. I can touch it once or twice a semester and know that the process is going to run fairly seamlessly for us.

Inconvénients

It is a complex setup with lots of procedures I still don't completely understand. However, additional training is pricey.

Carley
  • Secteur d'activité : Gestion de l'enseignement
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé toutes les semaines pendant plus de deux ans
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
2
Fonctionnalités
5
Simplicité
2
Support client
4

5
Publié le 09/02/2017

Very adaptable product

There are so many adaptations and 'flexibilities' to the product that it isn't 'ready' just 'out of the box.' However, the software can be adapted to fit your specific needs so it works like a custom tool for your institution.

Avantages

Adaptability

Inconvénients

Complex set-up and huge learning curve to software

Oliver
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
0
Fonctionnalités
0
Simplicité
5
Support client
5

5
Publié le 26/01/2016

eXplorance took us to the next level with Blue!

Having developed, used and maintained a custom-built application that was fine for the requirements that were understood at the time (12 years ago), our organization was faced with the prospect of a significant investment to take this solution to the next level for the decade to come.

In selecting eXplorance as our strategic partner, in Blue we have a true solution that has taken our capability to the next level. It is user friendly with ongoing (minor) enhancements made that reflect customer feedback, it is adaptable to a wide range of data collection, analytics and reporting needs, and we have a wide range of Fortune 500 stakeholders who appreciate the modern look, feel and logic of their new interface.

We are very happy with this product - it has truly removed manual processes and enabled our time to be focused on the truly value adding post survey exercise of analysis discussions.

Carac
  • Secteur d'activité : Enseignement supérieur
  • Taille de l'entreprise : 5 001–10 000 employés
  • Logiciel utilisé toutes les semaines pendant plus d'un an
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
4
Support client
0

5
Publié le 17/04/2018

We've found Blue to be a superior product and Explorance a supportive company.

Avantages

1. Ease of setup. We have multiple projects running each term.
2. Great UI. Students love it.
3. Robust system. No uptime problems at all; no crashes.

Inconvénients

1. We wish it was easier to change some things within an open project.
2. More email options.
3. It would be great if we could push texts to supplement our emails.

Junaid
  • Secteur d'activité : Enseignement supérieur
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé tous les mois pendant plus d'un an
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
4
Support client
5

5
Publié le 01/06/2019

A good value as a institutional evaluation system

We are satisfied the with our implementation of Blue Course Evaluation. It has been a good value in addressing all our institutional evaluation needs.

Avantages

The flexibility in data organization for a multi-subject multi-rater survey system is a strength of the system. The personalized support Explorance support team provides is excellent.

Inconvénients

The software is adequate but can improve in the interface and features it provides in the development of survey form. The reporting similarly is adequate but can improve.

Debra
  • Secteur d'activité : Enseignement supérieur
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé tous les mois pendant plus d'un an
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
4
Fonctionnalités
5
Simplicité
2
Support client
3

3
Publié le 17/04/2018

the software has a steep learning curve; not intuitively obvious.

it does everything I need it to do, and fairly conveniently.

Avantages

It has many functionalities - supposedly, once set up, a "one touch" and it does everything for you, which is true. It is hard to accidentally make a mistake -- that is, it just won't work, rather than working incorrectly. Tech support is good, although their communication style is a bit hard to get used to.

Inconvénients

Even now that I am very familiar with it, I still often have to check with tech support about one thing or another. I don't like the report , and I wish it could be more customizable. I am the only one who knows how to use it, and to show its quirks to another would be difficult.

John
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
0
Fonctionnalités
0
Simplicité
4
Support client
5

5
Publié le 26/01/2016

Great Survey Product for Higher Education!

We use this survey tool for our student course evaluations and it works great. Explorance is a great company to work with, their customer service is top notch.

The software attaches to our student information system via Oracle views but we also upload some data via excel spreadsheets. It is pretty easy to use and maintain but it does take some getting used too. Once you have everything developed out (surveys, reporting) and a schedule, you just roll it forward for each semester.

Explorance is always working to improve the software and listens to customer feedback for future enhancements.

I highly recommend them.

Waunita
  • Secteur d'activité : Enseignement supérieur
  • Taille de l'entreprise : 501–1 000 employés
  • Logiciel utilisé tous les mois pendant 6 à 12 mois
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
1
Fonctionnalités
5
Simplicité
1
Support client
5

4
Publié le 12/10/2021

Learner curve is difficult

Great rep that helped us through implementation.

Avantages

Has many features that we don't necessarily need.

Inconvénients

Very difficult to learn and doesn't flow well.

Erika
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
0
Fonctionnalités
0
Simplicité
5
Support client
5

5
Publié le 25/01/2016

Customer Satisfaction Surveys

Explorance is an excellent company to work with and their BLUE system has no comparison when it comes to survey tools to capture the customer experience and satisfaction. An in addition to the tool being efficient is it is also user friendly. Explorance's customer service is excellent on all levels. Whether you are working with their professional services team or customer support their response is excellent and without a glitch. I would not hesitate to recommend them and their products.

Lisa
  • Secteur d'activité : Gestion de l'enseignement
  • Taille de l'entreprise : 501–1 000 employés
  • Logiciel utilisé Autre pendant 1 à 5 mois
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
4
Support client
5

5
Publié le 28/05/2019

Great Tool!

Blue Course Evaluation has allowed us to revamp the delivery of our student learning experience survey in the college which has resulted in improved engagement leading to more meaningful results.

Avantages

The list of available features helped us customize the product to best suit our needs.

Inconvénients

Sometimes with a lot of options and a limited budget you feel like you're having to exclude functionality that may have been useful.

Nada
  • Secteur d'activité : Gestion de l'enseignement
  • Taille de l'entreprise : 501–1 000 employés
  • Logiciel utilisé tous les mois pendant 6 à 12 mois
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 18/07/2019

Blue Enterprise Surveys

Avantages

Scalable
Friendly user
Reliable
I can make many tweaks through it

Inconvénients

I don't have cons about it

51 avis