Site Search 360

4,7
Note globale
Avis

4,7
Note globale
Avis

Parcourir les avis sur Site Search 360

46 avis sur 46
Classer par :
Sabrina
  • Secteur d'activité : Construction
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
4
Support client
5

5
Publié le 26/02/2018

Easy to Use and Excellent Customer Support

I recommend SiteSearch360 100% and I am purchasing it for my other sites!

Avantages

I cant say enough good things about this search function. I have a very large site and it works seamlessly. After the end of the Google search, I spent a lot of time looking for an easy replacement since I am not a coder. I was very happy with the trial option to make sure I was able to use it before purchasing and the ease of use made it worth every penny. I recommend SiteSearch360 100% and I am purchasing it for my other sites!

Inconvénients

I use Muse to build my site so there were a few hiccups with the installation, that was simply a compatibility issue.

Adel
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 20/02/2018

Excellent replacement to Google Custom Site Search

Custom search on our website allows our customers to look for products within our own site. A paid feature we had with Google but it has been discontinued. SiteSearch360 made it possible to have it again without external ads.

Price, functionality, ease of use.
Software crawls the entire site & stores website links making it very fast to get results for the queries. Integrates very well within the website, does not slow the server & the results are always right.

Avantages

Ease of use; the pop up results window will keep you on the same page which is good for customers looking for certain products.

Utilisateur vérifié Afficher plus d'informations
  • Secteur d'activité : Logiciels
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé toutes les semaines pendant 1 à 5 mois
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
3
Fonctionnalités
4
Simplicité
3
Support client
4

4
Publié le 21/02/2018

Good alternative to GSS

Avantages

Satisfactory trial period, good customisation tools, no down time since we started using it. Support is very fast too.

Inconvénients

Not as easy to implement, website design could be implemented, more features would be great too or an ideas forum.

Utilisateur vérifié Afficher plus d'informations
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé toutes les semaines pendant 1 à 5 mois
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 20/02/2018

We looked at several products but couldn't beat the price and feature set we get w/ Site...

Avantages

It is easy to use from the get go, and simple to integrate across multiple web presences
We were able to deploy the search bar in multiple environments (WordPress HubSpot)
The price is very reasonable compared to other options

Sean
  • Logiciel utilisé tous les mois pendant 6 à 12 mois
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
4
Support client
5

4
Publié le 26/02/2018

Good search, good price, good support.

Avantages

SiteSearch360 is easy, and it basically just works. We did run into a snag or two during setup, but their product support team was quickly and easily able to solve the problem.

Inconvénients

The only thing I don't like is that their logo shows on search results for, I think, all but super-premium level accounts. Complicating this, and I actually noticed this only just now, their logo doesn't fit in right with our site's theme. The image appears on top of a graphic of ours. Obviously this is not a huge problem for us since no one noticed until now.

Ryan Afficher plus d'informations
  • Secteur d'activité : Enseignement supérieur
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé toutes les semaines pendant 1 à 5 mois
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 22/02/2018

SiteSearch360 provided a powerful, easy solution when Google announced sunsetting their site...

A simple, effective solution when Google decided to sunset their personalized site search.

Avantages

SiteSearch360 was incredibly simple to setup and use. We love being able to setup the dictionary with synonyms. We also love the control that is available for indexing inclusions & exclusions.

Inconvénients

When the site is re-indexed, any custom results added to that query get set to match the first in the grouping. This is a hassle, because it means we have to go in and spot check periodically to make sure that the system didn't override some of our important featured results.

Devin
  • Secteur d'activité : Philanthropie
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
4
Support client
5

4
Publié le 21/02/2018

We needed to replace a discontinued Google search product. Site Search 360 has proven is...

It allows us to provide an internal site search.

Avantages

Great customer support. Reasonably easy to use and highly customizable. I particularly like that is is easy to see when indexing fails for some reason.

Inconvénients

The search algorithm is not as good as Google's. The results have needed to be massaged quite a bit to be high quality. Integration with Wordpress and Drupal both took some work.

Eric
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 20/02/2018

Very easy to setup, great quality results

Avantages

easy to use. i like the interface. The search results were the best initial ones of all the other software trials we tested.

Inconvénients

im torn between wanting easy of use and granular data - i do wish for more granular in some areas like viewing all the pages in the index. i would like to override some searches since i don't fell the promote always works.

David
  • Secteur d'activité : Marketing et publicité
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé Autre pendant plus d'un an
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 21/02/2018

Excellent product, easy to setup with a lot of flexibility!

Searching multiple domains, configuration of search terms

Avantages

It allows us to search multiple domains from a single tool, great when you are running a blog on marketing automation platform with a different sub domain from the main website.

Gary Afficher plus d'informations
  • Secteur d'activité : Logiciels
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé toutes les semaines pendant 1 à 5 mois
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 04/05/2018

Great search service, hugely configurable with fantastic support.

Customer are able to quickly search all our help resources for support, quickly and effectively.

Avantages

The configurability of this platform is fantastic. The featureset is large enough for even the most demanding of implementations. Delivers accurate and reliable results. Service and support has been top-class with help at hand whenever it's needed.

Inconvénients

We ran into a few issues with the crawler, which delayed our implementation a little, but we worked with support to have these issues addressed.

ilse
  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
2
Fonctionnalités
4
Simplicité
4
Support client
0

4
Publié le 21/02/2018

So far so good.

Avantages

There seems to be a lot of customization options - we like options to add meta noindex, specific search word combination with redirect, results display inline or in popup window.

Inconvénients

The 2nd tier pricing is a bit steep for us. Our visitors don't use the search that often so it is hard to justify month expense.

Antony
  • Secteur d'activité : Articles de sport
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 31/10/2017

Easy to install product and great back up, thanks!

A fast and accurate search feature. Being a small site we are very grateful to have the product for free - thanks!

Avantages

Easy to work with, looks great on my site and works fast, free for small sites, knowledgeable and friendly customer support. Dashboard to check searches - brilliant

Rina
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
4
Support client
5

4
Publié le 26/02/2018

It was very easy to set up the website on there.

Avantages

User-friendly functionality.
Easy to use dashboard.
Great customer support and excellent response time.

Inconvénients

The inability to rename the site ID once it is set up.
I was not able to figure out how to filter out duplicates from the search results.

Dominic
  • Secteur d'activité : Assurance
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
4
Support client
5

5
Publié le 23/02/2018

My representative is always there when needed. Great flexible product.

Avantages

Flexibility of the search results
Customization of the CSS
Lot of settings to customize the rendering of the SERP

Inconvénients

Backend menus are difficults to use (Sometime, I search a lot to find specific setting)
The FAQ is something not deep enought

Roy
  • Logiciel utilisé toutes les semaines pendant 1 à 5 mois
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 21/02/2018

Easy to use and implement onto our system

Avantages

Implementing to our existing search box was critical to the look of our site, but also the ability to control search results was a bonus. We are now tracking our users even better than before and providing them a better experience. Also, their support team is quick!

Inconvénients

Wish the query mapping would keep when we re-index. Also, the navigation on othe admin side is not intuitive.

Celia
  • Secteur d'activité : Institutions religieuses
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 18/07/2017

We needed a new search option and Site Search 360 was very easy to set up.

Avantages

Site Search 360 was up and running in a very short time. I can not say enough great things about the customer support!

Inconvénients

I found out about Site Search 360 on a developer forum. It would be great if it was more well known.

Stefan
  • Logiciel utilisé tous les mois pendant plus d'un an
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
3
Fonctionnalités
3
Simplicité
4
Support client
4

3
Publié le 21/02/2018

Easy to implement. Quality of Search Results is good.

A good search tool on our Web site

Avantages

We came from Google Site Search. The Interface backend/frontend is nice and good compared to Google. But as expected are the Google search results really outstanding. No other search engine (not even Bing) came even close to Googles quality.

Inconvénients

Perhaps the back button/reload behaviour of the standard user interface is not very pleasing.

Ryan
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 31/10/2017

Overall great experience. Easy setup and customer support was prompt and knowledgeable.

Avantages

Easy setup and integration, automatic crawling, and search analytics make this the perfect solution for my site.

Nick
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
4
Support client
5

5
Publié le 21/04/2017

SiteSearch360

We have been very happy with the SiteSearch360 product - cost effective and has everything you need. David has also been great in providing flexible support and advice to us during the integration process, and has made sure any issues we had were resolved quickly - highly recommended!

Lars
  • Secteur d'activité : Gestion d'organisme à but non lucratif
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les mois pendant 1 à 5 mois
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
4
Fonctionnalités
4
Simplicité
3
Support client
5

4
Publié le 21/02/2018

alway learning new things ...

Overall solution that covers various subsites, languages etc

Avantages

seems to be quite powerful - we found solutions for all our needs. usually, you can understand why something is hapening. Search results can easily be optimized manually.

Inconvénients

often looking quite long for a solution. Most features exist, but if you are not a poweruser or a search pro, the interface isn't that easy to understand. Don't think that the search is learning by itself.

Jennifer
  • Logiciel utilisé tous les mois pendant 1 à 5 mois
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
4
Fonctionnalités
4
Simplicité
4
Support client
5

4
Publié le 20/02/2018

I have not used this software as much as I anticipated but hope to use it more soon

Avantages

I like that you can organize searches based on content groups. I like that it's not the standard Google search that shows ads. I like that you can pin posts/content to the top of searches.

Inconvénients

It seems like it will be time consuming to organize search results because we have a ton of content.

46 avis