Bookafy

Avantages

Look and feel when integrated into my website, ability to customize, steller customer service (yes, I've used them a few times), and the different integrations with other services (google calendar, stripe, zoom, etc)

Inconvénients

The 'back end' is not very intuitive, esp. when trying to find a particular setting

Alternatives envisagées 

Pourquoi choisir Bookafy 

Pourquoi passer à Bookafy

Avantages

Possibility of having the software in White Label

Inconvénients

Very little assistance.
Weeks and several reminders to receive answers to very banal questions.
Platform problems of all kinds: Incorrect translations, Integrations with other apps that don't work well, White Label panel poorly built and not working.

I paid about $600 to get the White Label version that I could resell. MY customers upon registration pay Bookafy directly and then they should have paid me the share of the active accounts... But in the first 2 months of use they were never even able to show the amounts correctly in the dashboard and I did not receive any payment.
Reported the problem for weeks but no one ever responded.

I asked for a full refund given the system wasn't working but, after days and days of no response, I'm starting to think I've wasted time and money.
Unprepared and dishonest!

Avantages

it is relatively easy to install on your web and it is free

Inconvénients

i think if you are an app you it is imperative that your app work across all across the board on the most popular devise therefore for it not to work on the iphone is quite shocking

Avantages

- Allows me to schedule meeting types and share the link so that people can schedule appointments with me.
- Integrates with my google calendar and syncs *both ways* so that meetings set in bookafy are captured in my google calendar, and vice versa.
- Allows me to accept payments through Stripe (but as of this writing, not Paypal).
- Allows me program in some parameters such as where the meeting will be held (or include a clickable link to a web-conferencing link), questions I would like the other side to answer, and send reminders.
- Intergrates with Zoom and a couple of other web meeting platforms.
- Allows you to have a partially branded (with colors and logo) "schedule with me" page which you can integrate in your website.

Inconvénients

- Misses the mark in full, elegant and flawless execution of most features.
- The integration with google calendar took a couple of weeks to get going. It was working but not fully. Once we got it going, it was working very well.
- Stripe payments worked well but there were no other methods to accept payments at the time of this writing.
- The setting of the meeting parameters felt clunky and unnatural.
- The integration with Zoom requires a paid plan with Zoom.
- The "schedule with me" page has a set design that I felt was ok but not that great. It's probably just a personal design preference, however.
- On the plan I had, their own link was a part of the emails sent to my clients.

Avantages

- Different color coded appointment types
- sync with calendar (outlook calendar)
- e-mail reminders
- e-mails client after booking appointment so they can leave a review.

Inconvénients

- didn't sync with my apple account. (this was a big CON for me as my phone is an IPHONE but i found it synced well with my outlook calendar so that's what I use now.)
- I wish they had a mobile app!!!! (work on this!)

Avantages

Very easy to use user interface, and has some nice integrations with 3rd party apps, like zoom, google calendar.

Inconvénients

The booking page design could be better, it's design I don't like that much.

Avantages

Customer service was great, easy to use, both on the business and user side. Very easy to set up and doesn't break the bank for robust features.

Inconvénients

When a customer books an appointment, I only get an email notification that someone booked with me. For a small business owner who is the only person at the business, this led to embarrassing interactions when someone walked in and I had no idea why they were there. They had to tell me that they booked an appointment with me, instead of me knowing ahead of time. If I'm with a customer, I don't have time to check my email to see if someone booked with me and is coming in within the next 10 minutes. This should definitely be an option fit the business to get text notifications when a client books with me.

Avantages

Tiene un diseño muy claro, muy buena organización.

Inconvénients

No tengo ninguna reclamación hasta la fecha.

Avantages

I love the simplicity of the software. It serves as a fantastic tool for clients to book my services on or offline without hassle.

I like the one page 'website', particularly at the moment while I rebuild my business website.

I love that I can have payments made during the booking. I haven't used this feature yet though as I'm transitioning from another platform.

I also like that I can create private links to send to clients for private bookings.

The opportunity for clients to leave a review which visitors can see is a great added bonus.

I like the possibility of creating new integrations with other software.

Inconvénients

I found it tricky to grasp the internal 'back office' set up at first. Probably because I was used to using different software. However, the founder has been exceptionally helpful and spent time investigating my issue. He has made suggestions that helped a great deal. His suggestions have actually helped me to better understand my use of my online calendar outside of Bookafy.

Avantages

There's so many scheduling options for salons and spas out there, it's great to finally find one that is optimized for my industry. It's crucial for me that billing, client management, program management, and progress tracking all happen within my scheduling software. The integrations are unparalleled, in particular the 2-way sync with Google. Great product.

Inconvénients

There are places I wish I could customize more, such as email reminders, a thank you page, and the main interface.

Avantages

The scheduling portion of Bookafy is very easy to use and straight to the point. It has the perfect amount of features. Some software have so many features that it's almost overwhelming to use and unnecessarily complex. I didn't experienced that with Bookafy. I love the fact that I can create gaps of time between appointments so that I can rest and prepare for other clients. Also, I love the fact that I can adjust my availability so that my available booking hours are compatible with my school hours.

Inconvénients

When inputting the types of makeup services I offer under "Appointment Types", I realized that there is no option to insert a display picture of what that service would look like. Having a display picture accompanying the type of appointment would not only make for better presentation, but would allow clients who are a bit more indecisive to have an idea of what that service would look like without having to go onto my main website or instagram page. I also had trouble finding the online payment feature. In fact, I still have not found it. But that is easily remedied by accepting payments in person upon arrival or by wire transfer. That being said, it isn't the easiest booking software to use but it can definitely be used efficiently.

Avantages

Purchased a lifetime subscription through appsumo for Bookary and have been using it ever since. Love that it will sync TWO way with Office 365 or google calendar. Can set multiple time schedule with breaks (like for lunch or supper). Can collect payment upfront from clients to book appointments. Reduces no shows.

Inconvénients

Would like to have the ability to approve certain types of appointment request.

Avantages

What I like about Bookafy:
- Many features which make it a complete customer scheduling solution.
- Accept payments upon reservation
- Integration with main calendar apps (Google, Apple, Outlook, etc.)
- You can add team members and separate booking times.

It is, in general, a very complete booking solution.

Inconvénients

I find that Bookafy is slightly complicated to set up. Plus their user interface can be quite unfriendly at times. The booking landing page is virtually impossible to edit, besides changing the background picture and logo.

Avantages

It's easy to setup and start scheduling meetings on your website.

Inconvénients

It would be nice to have customization options to brand it for my business.