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Marcel
Marcel Afficher plus d'informations
  • Secteur d'activité : Gestion de l'enseignement
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
3
Fonctionnalités
4
Simplicité
4
Support client
2

3
Publié le 31/08/2018

Software and Support Starting to Slide

It looks like Taskworld is suffering from getting too big too quickly and haven't kept pace with their usual high standard of implementation and support.

Avantages

Ability to track multiple items across a range of roles and responsibilities.

Inconvénients

Customer technical support has definitely dropped in standard since Taskworld started. Also there are now consistent and annoying issues with bugs and very slow loading times, that didn't used to exist. Support's rote response seems to be "use Google Chrome" when there are problems which seems disingenuous to me. In one scenario, we had to wait nearly six months for a simple bug to be fixed that severely impacted our ability to use the product.

Réponse de Taskworld

Hello Marcel,

Any feedback is a gift for us. And we really appreciate your candid feedback that highlights opportunities to improve.

You are right, we have scaled our operations considerably in the past few months. That caused Taskworld to have performance issues a few weeks ago, for which we sincerely apologize. We have taken all the necessary steps to ensure it doesn't happen again. We are committed to delivering the same, in fact exceed the level of service users have come to expect from us.

That's why we are scaling our support in all languages to reduce response time. I am confident you'll see a marked improvement in the coming weeks.

Thanks again for your review. I'll share it with the entire team.

Répondu le 12/10/2018
Seungwook
Seungwook Afficher plus d'informations
  • Secteur d'activité : Gestion de l'enseignement
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
5
Support client
5

5
Publié le 11/01/2019

Best task management service to me.

.

Avantages

Kanban style. App + Web. Trello friendly.

Marcel
  • Secteur d'activité : Gestion de l'enseignement
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
4
Fonctionnalités
4
Simplicité
5
Support client
5

5
Publié le 03/11/2016

Awesome Service with Great Customer Support

We were looking for a simple solution to track project tasks and agile product development after struggling to get cohesion with with services like Jira, Slack and Favro.
TaskWorld gives us an integrated platform that keeps everybody on the same page across a range of initiatives and projects within our business. From personal task tracking, task assignment, project planning, open discussions and software development--TaskWorld has us covered with its no nonsense and simple design hiding an incredibly sophisticated suite of integrated tools that even includes chatrooms and direct messaging. This works better than having a collection of disparate services stretched across multiple places with separate logins, alerts and functionalities.
TaskWorld is missing wiki functionality that we would love to utilize and there are some minor things which are missing from the platform, but we have found TaskWorld customer support always friendly, supportive and willing to listen to our needs since we have been working with them.
I highly recommend TaskWorld without reservation when you need to keep a team together and focussed on your business goals to ensure your success.

Réponse de Taskworld

Hello Marcel,

We are happy to see that Taskworld helps you and your team to collaborate and achieve great things.

Your feedback is appreciated and helps us to go in the right direction.

thanks again!

David, Taskworld Marketing Team

Répondu le 04/11/2016
René
  • Secteur d'activité : Gestion de l'enseignement
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
5
Support client
4

5
Publié le 09/05/2017

This is what i'm looking for. Easy to use and powerfull

It saves a lot of time and i have a great overview as a teachter. I can keep track of my students what they have done and what they still need to do. I can plan my lessons better and keep track of them.

Avantages

I tried a lot of task/projectmanagement tools/websites and TaskWorld is the first affordable manager that i great for me. I use TaskWorld for my classroom as a teacher, to keep track of my students, work and lessons. So i'm a single usser. Most projectmanagers are to expensive for a single usser, but not Task World. Great overview over my projects, great tasklist and iphone app.

Inconvénients

I would like to see the option to make a task more important then another task. That's the only thing i can think of for now.

Réponse de Taskworld

Thank you so much Rene for your wonderful review. It makes us really happy to see Taskworld being used for education :-)

One way to make a task more important is by using the priority tag. Doing this will not only make all your important tasks stand out visually but also easier to search.

Cheers,

Répondu le 11/05/2017
Jinhee
  • Secteur d'activité : Gestion de l'enseignement
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 05/12/2017

Taskworld is wonderful application for the best team performance.

With Taskworld, we share work schedule between research labs and support team. And schedule adjustment has been made according to the importance of the task. As a result, more efficient work has been carried out. Also, productivity improvements were achieved through personal schedule management. In addition, we can save time by managing team business while working outside. - We improved productivity by 130% through efficient task allocation through Taskworld.

Avantages

1. Intuitive, convenient UI and UX than others.
2. Managing each person's business schedule for managing tasks
3. Time-related Timeline feature
4. Upload large file sizes
5. Excellent Korean Support

My favorite Taskworld feature is time record. This feature allows me to find the amount of average time when create content. And I can plan the expected time for the next task.

Inconvénients

1. Please note that the checklist item will also allow you to specify the start date and finish date.
2. I wish could customize color to the board.
3. There are frequent errors. Recently there was a mistake in connection with the error. And sometimes, it slows down, causing inconvenience to the user.

Réponse de Taskworld

Wow! Thank you so much Jinhee for such wonderful comments. You really made our day :-)

I will share your feedback directly with our product team.

Répondu le 13/12/2017
Robert
  • Secteur d'activité : Gestion de l'enseignement
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
3
Fonctionnalités
5
Simplicité
5
Support client
4

4
Publié le 28/03/2017

Functionality great - pricing policy not so good

The Software itself is great, it is one of the rare tools which combines Kanban-Cards with gantt-charts, I checked nearly all the available tools!
But the just changed the pricing without telling me and suddenly I should pay more than double the price I payed before.

Avantages

Very useful, very good GUI, many features but not to complicated

Inconvénients

Pricing plan, they changed it suddenly without warning/asking/telling me.
Instead of $, we would have to pay $ a month.

Réponse de Taskworld

Thank you so much for your wonderful feedback Robert. We really appreciate it. Our support team will get in touch with you to sort out any confusion about pricing.

Cheers,

Répondu le 29/03/2017
Marcus
  • Secteur d'activité : Gestion de l'enseignement
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant pendant l'essai gratuit
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
3
Fonctionnalités
3
Simplicité
3
Support client
3

3
Publié le 26/03/2019

Taskworld is great to view the overall big picture

Avantages

The timeline view helped me see the overall picture, which is really helpful when there are so many tasks to complete.

Inconvénients

Pricing is a little high compared to competitors, but overall I love what Taskworld is doing so I can look past the price.

Ali
  • Secteur d'activité : Gestion de l'enseignement
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé toutes les semaines pendant 1 à 5 mois
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
3
Fonctionnalités
4
Simplicité
4
Support client
4

5
Publié le 03/06/2017

This app is easy to integrate and does what it should do.

Keep track of my tasks

Avantages

The Windows and iOs interface of the software especially the dashboard view. It lets me organise the way I want, not forcing me to use one type of workflow.

Inconvénients

Occasion buggy action, like trying to grab a task from to do, to done., The checklist function should be more interactive aswell

Réponse de Taskworld

Hi Ali, thank you so very much for your feedback and sharing your experience. I am glad to hear you are able to better manage your tasks with Taskworld. We are constantly looking for ways to improve, so your comments are incredibly valuable, we appreciate your sharing. We are working on upgrades to the checklist function as this has been a big request, I will share your comments with our head of development. For any other specific requests, feedback or ideas, we always love to hear from you at [email protected]
Thank you again for taking the time to share your thoughts - have a beautiful weekend! :)

Répondu le 09/06/2017
8 avis sur 8

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