Parcourir les avis sur SpiraTeam

98 avis sur 98
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Owen
Owen
  • Secteur d'activité : Produits alimentaires
  • Taille de l'entreprise : 5 001–10 000 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
4
Simplicité
4
Support client
0

4
Publié le 14/04/2021

A system with virtues and aspects to improve

The most necessary changes that Inflectra SpiraTeam can develop in new improvements are the following: the grids can be very restrictive and do not offer the possibilities of quickly ordering the launches, in the requirements module it is where they must make more changes to increase the speed and for last I would like to see in a new version a better way to create custom reports.

Avantages

Inflectra SpiraTeam is a product that works satisfactorily with multiple browsers such as Chome, Opera and Firefox without presenting compatibility problems, it is very easy to manage and maintain and another positive aspect is the robust integration with AxoSoft OnTime. My recommendation is to work day by day with Inflectra SpiraTeam and request technical assistance if necessary. Also, I recommend asking Inflectra to add more features in a new release. SpiraTeam has a lot to improve, but it is on the right track.

Inconvénients

There are many improvements that the Inflectra SpiraTeam team can implement in a new update, for example, the grids, custom reports and the requirements module. SpiraTeam should implement and add more custom reporting options, improve testing functionality, and increase the speed of the requirement module.

Peter
  • Secteur d'activité : Services financiers
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé Autre pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
5
Simplicité
3
Support client
5

4
Publié le 16/09/2020

SpiraTeam - The HP ALM/HPQC Killer

My philosophy is that the tool should fit the project, not the other way round, so I use SpiraTeam as and when the project requires. All my tests begin life as Excel checklists. If we have specific requirements then I will make use of the Requirements and map them to Test Scripts to get full traceability from a requirements, through testing, through defect management to reporting of test coverage. We write and maintain our own legacy systems, so most of our projects only have high level requirements, hence there is little point using the full suite of SpiraTeam, as it is overkill for such small projects.

For most projects, SpiraTeam is used as more of a project place holder at a very high level to track project details and capture any requirements documentation. It is inefficient to write test scripts in Excel for small projects and import them in to SpiraTeam and execute them from SpiraTeam, as this is a needless duplication of effort.

I've implemented Exploratory Testing, so test scripts are high level one-liners, reading more like a checklist than a typical Step 1, Step 2, Step 3 style of test scripts. Familiarity with our own in-house software renders the need to write detailed step by step tests redundant. When new legislation is passed that we must comply with, I use SpiraTeam for Test Management to dot the I's and cross the T's, making use of requirements capture, test scripting, requirements mappings, test execution, defect management and Reporting.

Avantages

Easier and more user-friendly to use than HP ALM/QC, whilst offering a similar level of comprehensive features, for a lot less outlay than HP's ALM/QC, IBM, CompuWare etc.

SpiraTeam is flexible enough to be used differently for each project. For example, SpiraTeam can be used as a document repository for one project, just a test script and test execution tool for another, and as a full blown project life cycle tool encompassing requirements, tests, defects, management and reporting functions.

The support provided by Inflectra is head and shoulders above the competition, showing the big boys how it should be done. Responses are prompt and with plenty of examples relevant to your industry sector to help get you going. Don't be surprised if [SENSITIVE CONTENT HIDDEN] himself replies to your support request. It seems that the company's sales team are well versed in using the software tools that they sell. For us, it is the support that wins out over any rivals.

Pricing is clear and upfront, unlike some of the smoke and mirrors sales tactics used by other vendors who shall remain nameless but here are some hints ... Has Problems, It Breaks More and Don't Expect to Last Long.

Inconvénients

Upgrading from 5.4 to 6.0 fails. In the past upgrading other vendor tools has been a deal breaker when it failed. A tool should be able to upgrade itself without throwing any SQL errors or similar. Administrators and DBA's should not need to run any specific scripts or commands, the tool should do this automatically and without error. We are unable to take advantage of new features offered in 6.0 and beyond.
Integration of any test tool with a business is not easy because the tool forces you to work its way rather than the tool supporting existing processes.
I needed to write a VB script to translate/transpose my test scripts into the correct format for importing into SpiraTeam, as a consequence of the tool forcing the tester to work how the tool works.

Tom
  • Secteur d'activité : Télécommunications
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
3
Support client
4

4
Publié le 14/12/2016

Pretty Good!

Overall, I like SpiraTeam. There's a bunch of different ALM solutions out there. I prefer something easy of a lot of confusing functionality. SpiraTeam is somewhere in the middle. It has a good balance. I use it for keeping track of test cases, but don't use the requirements functionality. I wish we did use the Requirement functionality, but the developers I work with have a thing about NOT documenting what they are developing... In any case, I can produce the results of the test effort rather easily so the rest of the team can see where we are within the project.
Some of the annoyances are the ability to produce a report and distribute to the rest of the team. With the templates that SpiraTeam provides, I would like something a lit bit different. The templates just don't provide the information that I need. I know there is a way to modify the templates, but never had time to devote to figure it out. Also, the way arranging tests in folders and then moving tests around in the folders has been difficult over the versions of SpiraTeam. I like how tests are arranged in that way. It helps keep everything organized in a good manner, but the implementation of it is not entirely perfect. test cases often get put in the wrong place and have to spend some time moving them around. My last annoyance is how test cases are copied and pasted. When pasting a test case, it places it on the top of the test case I copied, not underneath it. That bugs me more than anything.
But when judging SpiraTeam as a whole, I do like the product, but it's those little interface annoyances that get in the way.

Avantages

I like the concept of how test cases are arranged, within folders.

Inconvénients

I don't like how the concept of the folders was implemented. Often times, when copying and pasting test cases, it gets placed in the wrong location. Have to spend extra time getting test cases and folders placed in the right location.

Réponse de Inflectra

Hi Tom
Thanks so much for the very fair and detailed review, we appreciate the time you spent writing it.
I would like to mention that in SpiraTeam v5.0 we completely overhauled the test case and test set folders in line with the issues you identified, so please try out the newest version and let us know if you have any suggestions or feedback.

Répondu le 14/12/2016
Mark
  • Secteur d'activité : Logiciels
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
4
Simplicité
4
Support client
3

4
Publié le 15/02/2019

Are you in Wagile Hell?

With Spira Team we are building out our B2B and B2C solutions. We use the Planning Boards for SPrint Planning and daily stand up reference. WE use the Incidents page for tracking defects and Test Cases for Test Management. We also use Requirements for High Level Requirements, decomposing into Use Cases. We can bring in third parties as required to communicate their cards.

Avantages

Where you are in the B2B market and have tech clients who remain Waterfall in their planning, yet you are more enlightened, this is a suitable tool. It does allow you to plan your dev trains according to iterations and project onto a scrum board. At the same time it allows you to map these cards to a set of requirements.

In addition, you can plan your test cases and track defects all in the one platform. Sure, you could go down the Atlassian route, Inflectra appears to be better value for money, especially when adding modules.

Inconvénients

Insufficient integrations available with market defacto standard testing tools.

The training model is on a consulting model - not great for start ups and scale ups. Need more training videos dealing with the set up in situations of increasing complexity!

Was advised that Inflectra is responsive to customer feedback feature requests. Have not experienced this yet, despite regular feedback.

Because most teams spend so much time in the Planning Board, more investment is required to improve usability of this page. Its good, just not great yet.

It would be great to restrict visibility of external users to specific pages or to specific cards, instead we have to create separate projects for these groups, which is not always ideal when inserting external groups into internal team work.

Tammy
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
4
Support client
4

4
Publié le 02/12/2016

Requirements and Test Management in one place

The primary goal of the software we were looking for was the management of requirements and testing along with a built-in traceability matrix and reports. SpiraTeam included these at a reasonable cost. We purchased the 4.2 version and have not upgraded to the latest.

We like the feature that not only maps the requirement to test case(s) but also indicates how many of the associated test cases have passed/failed. The filtering on tables for Requirements, Test Cases and Incidents is very helpful. Also like the folder and subfolder concepts to easily group system features. We have not used the Test Sets feature.

We've been able to generate requirements and test reports and make some modifications. I am not a developer so this was a bit challenging and was not able to figure out how to create a report for bugs not linked to test cases. SpiraTeam does have a report showing Test Cases with associated incidents of which I was able to expand to get additional incident information other than just the ID. They have a handful of other reports as well.

We used several administrative features. Adding new users and projects is fairly easy and straight forward. We configured the Incident work steps (workflow) to meet our business workflow (e.g., added Works as Designed and Close (by Design)), added some custom fields and adjusted field properties (e.g., hide, require) per the workstep. We used the email notifications feature as well. We also synchronized with Jira but abandoned this. We could not get the components to map but mostly because after trying it, we found it much easier to manage defects in one system for our internal processes. Once a bug is synchronized and written to Jira, you can only update it from Jira, not SpiraTeam.

It would be nice to have a feature that lets you know when a test case should be retested because the associated bugs are fixed.

Customer Service is responsive and professional. Sometimes I found answers to my questions on their Knowledge Base.

Overall good experience. Really helps to see that requirements are covered by test cases and gives the ability to manage test case (pass/fail) in one place without having to use spreadsheets!

Sudha
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
0
Simplicité
0
Support client
0

4
Publié le 17/10/2014

Spira Feedback

Spira is a very good QA tool. It is very easy to use and very nice documents to follow. Very affordable price. Very good customer service. I am very happy using this tool and pleased with the customer service quick responses. However, here are some of the improvements and enhancement suggestions.

1. Is this compatible to use in all the browsers. Currently, if I am using chrome, when I try to edit the test case there is no way of saving. Save button is disabled. Update button is not displaying on the edited step.

Today I started using IE to see if it will work better. Any ideas on that which browser it works well or is it properly tested to use in all browsers?

2. If working on a test script or projects using Spira, user accidently deletes the test case, is there a way that we can restore the data? Any history to bring back the deleted test case? If this is not there now, I request to add as a future enhancement to benefit.

3. Why do we need in Test cases also Execute button and in Test Sets also Execute button? It is very confusing. Usually it should be in Test Sets.

4. Axosoft and Spira test documents can be clearer to understand from a QA tester perspective.

5. I am still learning and trying to experiment the full features.

Thanks.

Réponse de Inflectra

Hi Sudha

Thanks for the positive feedback. I think you have some questions as well as the review. For questions 1-5 I would submit a help desk ticket to us (if you have not already).

In answer to the questions for anyone reading:
1) Spira works with all versions of Firefox, Safari, Chrome and Opera as well as IE8 or later.
2) If you delete a test case, simply go to Administration > Project History Changes and you can revert the delete.
3) You can execute a test case or a test set because sometimes smaller teams don't want to use the test set functionality and just assign test cases directly. For larger teams, test sets are optimal.
4) Thanks for the feedback, the integration with AxoSoft OnTime is an integration feature and is definitely more technical than the rest of the system.

Répondu le 20/10/2014
Kevin
  • Secteur d'activité : Production alimentaire
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 02/12/2016

Great product for managing software testing at a great price.

SpiraTeam has been a great tool for meeting our Software Quality Testing goals. We use Planning to track our business requirements and trace them to our test cases. We use the Testing section to capture all our test cases and record our test runs. We have started to use the Rapise Test Automation Tool to integrate with SpiraTeam and run our test automation scripts. We use Tracking to document all our test failures and track incidents for our projects. The Dashboard and Reporting sections have been valuable in communicating test progress and results to our project teams. We have been very pleased with the tools use and performance.

Avantages

All the functionality needed for our Software Quality Testing goals at a great price.

Inconvénients

Reporting could be easier to manage and sorting columns by "not" would be valuable - ex. Status = "not" Accepted for Requirements.

Utilisateur vérifié
  • Logiciel utilisé Autre pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 24/04/2018

Have used SpiraTeam for several years and find the product features getting very rich.

Being able to demonstrate application lifecycle management in one application regardless of the framework of choice!

Avantages

Recently, I used some of its custom reporting functionality and was amazed at the easy interface and the out-of-the-box functionality. Very good.

Inconvénients

At this point, I can't think of anything as they have a good roadmap, webinars, and user groups that support most of the immediate questions I have had.

Michael
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
0
Simplicité
4
Support client
5

4
Publié le 05/05/2009

We are using Spirateam / Spiratest for test case management and for managing our testing...

We are using Spirateam / Spiratest for test case management and for managing our testing workforce. Also we are using it to track test case execution.
-> This is where I can recommend the tool to others

Whatever question we had was answered by Inflectra customer service in a timely and competent way. As a software company ourselves I was very much impressed.
-> This is a major reason to go and invest into Inflectra software. The money spent is worth every cent.

We cannot use the integrated ticketing tool and unfortunately were not able to integrate with our Jira ticketing solution the way we planned. The promoted Jira interface was a major reason to select Spiratest and we were very disappointed that it does not really work. However this feature is promised for a later release 2009.
-> We are hoping that Jira integration will be improved and integrated into the admin interface by the Spira development team as promised end of 2008.

Avantages

- world class customer service
- product is still improved and enhanced
- cost/feature ratio is ok
- helps us to improve software development process
- we are using the Excel importer often also to create new testcases. This is really fast.
- direct access to the MSSQL databaes allows custom report generation

Inconvénients

- Jira integration is not really working
- Jira integration is only done with cryptic configuration files and not using the web-admin interface.
- doesn't work well with Firefox browsers
- doesn't work under Linux
- test case creation using the web-gui is kind of time consuming
- reporting could be more configurable directly in Spiratest

Kristin
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
0
Simplicité
2
Support client
3

3
Publié le 14/10/2014

SpiraTeam Review

Overall, the product is a great value. There are definitely things that can be improved though.
* Make reporting easier to use and more flexible. One of our number 1 complaints from Managers that use the system including myself is that we can't easily get data out of the system.
* Make it easier to create custom reports.
* The testing functionality is still cumbersome. We have seen our testing times increase fairly significantly since we started using the product. While some of that was expected, the tool is slow and not very efficient in some cases. For example instead of allowing multiple modules to be added at one time, the testers have to search for each one separately.
* The requirements module is slow.
* Performance of the product overall could be improved.
* Grids are restrictive. I have gotten lots of feedback with people wanting the ability to do things like double sort the grids or multiselecting certain fields like release.
* The customer service is fantastic but the reason I didn't give it an outstanding score is because I wish we had more say with enhancements. I wish we could pay you for an enhancement that was really important to us or for you to create a report for us.

Réponse de Inflectra

We appreciate the feedback. Reporting is one of those areas where we have added significant new capabilities but users always want to slice and dice things in different ways. The custom reporting added in v4.1 has helped by allowing users to create their own reports and we shall be adding more custom graphs in future version.
For enhancements we have 5000+ customers so sadly we do have to make decisions about priority, which is one challenge with a tool that is designed to be used by large numbers of customers that have their own processes...

Répondu le 14/10/2014
Dieter
  • Secteur d'activité : Automatisation industrielle
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
4
Support client
5

3
Publié le 19/05/2017

You get more than you pay for SPIRATeam - easy to use - get better from update to update

- Great overview over the project progress
- Easy administration effort

Avantages

- easy administration
- traceability over the whole development process
- good test integration
- integrated dokument versioning
- good and fast support

Inconvénients

- external test tool integration arn´t freeware anymore
- text editor for inputs arn´t so good like in other tools

Neethu
  • Secteur d'activité : Hôpitaux et soins de santé
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 07/04/2021

Great product for the Quality Team

Avantages

I have been using this product for almost 10years for my quality team. I really like the product; it is very easy to use, very easy to track team's performance , easy to do requirement traceability ,easy to assign tasks for the team. Overall a great product.

Inconvénients

I am satisfied with the features I am using.

Don
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
0
Simplicité
5
Support client
5

5
Publié le 28/01/2010

High Functionality, Low Price & Responsive Support - It's a Winner!

Highly recommended.
Cannot be beaten for functionality and support at the price point. And I've looked at many, with over 10 years experience with the big boys !!! Throw away those Word documents and Excel spreadsheets. At this price you can afford this top class software. You'll wonder why you made do with anything less!! And there is a free 30 day trial. That's how we got hooked.

Avantages

Functionality, Price and Support. What more do you need in a Test Management Tool? And it has integration with other tools and test automation.
SpiraTeam was trialled over three major projects and was enthusiastically accepted by both the IT group and the Business Areas doing UAT with absolutely minimal training. SpiraTeam provides a high level of functionality at an extremely affordable price point. I was extremely pleased with the responsiveness of Inflectra to every issue and suggestion I raised.
When you're sitting in a meeting with SpiraTeam users discussing incident reports from one of the trial projects, and the Director turns to you and says..."give me the quote...we need SpiraTeam" you know the product is doing the job for both test process improvement and management reporting. A winner for all !!

Inconvénients

Oracle support (but it is on the way).
Greater email support ( such as broadcast notification to all SpiraTeam users)- but that is on the way too.

David
  • Secteur d'activité : Logiciels
  • Taille de l'entreprise : 201–500 employés
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
0
Simplicité
5
Support client
5

5
Publié le 26/05/2016

SpiraTeam and Inflectra great alround value

Very intuitive and easy to use application with custom role based access that suites any organisation.
We have run the in-house version for over four years now and nothing much to complain about and when we've had a problem the support has been fantastic.
We don't use the application to its fullest potential but extensively for test management and reporting.

Avantages

Ease of use, no client installations, supports the main browser flora, a multitude of plugins for integration with other systems. Configuration flexibility. Plenty of features to grow in to. Fantastic support team and a vendor that listens to the user base addapting and improving the application at every new release. Very reasonable licensing and support fees.

Inconvénients

I can only think of one drawback that is MS platform dependancy for the server installation and db.

Réponse de Inflectra

Thanks David

Répondu le 31/05/2016
Ambrish
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
4
Support client
5

4
Publié le 14/06/2018

Its an awesome prodect from Inflectra for overall project management . Customer support is...

Avantages

Nice features,integration with most of the automation tools,ease of navigation,easy to understand UI,tracking of tasks,version control,access as per roles,easy tracking of all artifacts and easy to understand the mappings with them.

Inconvénients

Reporting can be much better.Sometimes some formats throw error while reporting,mostly detailed incident reports fail while attaching images other than jpeg formats.

Boris
  • Secteur d'activité : Informatique et sécurité réseau
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
3
Simplicité
3
Support client
5

4
Publié le 02/12/2016

SpiraTeam, great potentials, good feature set and excellent support team

I believe the fact that I bringing with me the SpiraTeam to the third company I am working for, speaks for itself. In my current company, I was able to replace Jenkins and TestRail with the SpiraTeam. Eliminating an extra tool is always great news for the companies, thank you SpiraTeam!

Avantages

Great variety of plugins

Inconvénients

Limitations for some integrations, Jenkins will be a good example for that.

Réponse de Inflectra

Thanks Boris, we have the page rendering speed, firmly in our sights for the next version.

Répondu le 02/12/2016
Lawrence
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
0
Simplicité
5
Support client
5

5
Publié le 11/12/2009

Great feature set at any price - yet at the best price!

SpiraTeam from Inflectra was inexpensive enough for us to use when our QA efforts were first launching as well as feature rich enough now that we have dozens of testers, analysts, and developers involved. We plan to bring on a test automation tool next year (QuickTest Pro, SmarteScript, or TestComplete) and SpiraTeam came with the hooks built in. In fact, SpiraTeam has a number of extra features built in that may make it even more useful to us over time; such as Project & Requirements Management. Their sales and support team have been invaluable in helping us understand how to use their software and even how to best test our software as well. They are flexible and very fast to respond (even after we bought) Their pricing model makes sense for the initial purchase and the annual maintenance. Simply put, Im sold. Its too tough to justify a competing product, no matter how popular, at tens of thousands of dollars more.

Avantages

SpiraTeam is an incredible value. Its feature set rivals competitors that are literally 10 times the cost. It has provided all the test case management that we need & the sales/support team has been immediately responsive to every question we've had.

Inconvénients

The only challenge we've had with SpiraTeam is the "team" part. It isn't quite as graceful as we'd like for using a team of testers to execute tests. They came up with a solution so it's not a show stopper but I hope it improves with the next release.

Rosaria
Rosaria
  • Secteur d'activité : Marketing et publicité
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé toutes les semaines pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
3
Fonctionnalités
4
Simplicité
3
Support client
0

4
Publié le 10/11/2022

Tiri un SpiraTeam di sollievo

Complessivamente utile e dinamico

Avantages

Ho iniziato a usare questo software durante un breve corso aziendale. È abbastanza facile scrivere i vari step dei macroscenari, una volta individuati

Inconvénients

Il nuovo aggiornamento ha cambiato radicalmente la dashboard e quindi ci vuole un attimo per trovare le informazioni che si cercano

Christine
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
0
Simplicité
3
Support client
1

2
Publié le 21/01/2010

I don't know what you mean

Gather project mgmt design specs to your program and you will have a killer app---with integration between project management, bug tracking, and QA.

Avantages

Integration with bug tracking and testing.

Inconvénients

It was slow. Clunky interface. You seriously need to consult an agile expert, and implement better project management capability. Need person based detail, assign two engineers to one task, dashboard where you can choose multiple reports for multiple projects display, group tasks under user story/spec--heirarchy, input hours worked per day (auto accumulation instead of manual), and hours left to do estimate, needs better reporting for project managers, drag and drop tasks to iterations, drag and drop work order (your priority field is REALLY criticality---priority is work order. Progress bar should update automatically with hours worked over hours estimated.

Réponse de Inflectra

We are aware of some of the additional features such as time tracking and enhanced personnel resource tracking that are already planned for future versions.
The ability to drag and drop tasks to iterations does exist (we worked with Christine to show her that feature) and the % complete is deliberately not associated to # hours expended as that is a misleading metric if a task was under-estimated to begin with.

Répondu le 22/01/2010
Martin
  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé tous les jours pendant Essai gratuit
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
4
Simplicité
4
Support client
5

4
Publié le 23/02/2021

Facilitates the daily work

SpiraTeam is used to manage the test cases of five different development languages and more than fifteen different base products. The overview of all products is elementary and is very well solved in SpiraTeam.
The selection of connectable test software is very good.

Avantages

SpiraTeam is clear and intuitive to use.
The cockpits are a good starting point for daily work.

Inconvénients

The structure of the requirements is not transferred from DevOps and after grouping the original types are lost.

Réponse de Inflectra

We are looking to add a way to keep the requirement types from ADO once the requirements are nested and grouped in the SpiraTeam hierarchy.

Répondu le 26/02/2021
Kevin
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
0
Simplicité
4
Support client
5

5
Publié le 26/10/2013

Excellent package, it helped improve our internal processes

We migrated from OnTime to SpiraTeam and couldn't be happier. For us, the power of SpiraTeam is the way it ties everything together. It also clear visibility of things like: This release includes these features and addresses these defects, and these test cases were executed. it is clear what is being included in each release, and it improves communication between our project managers and the developers. We have three testers, and they use the testing features of SpiraTeam both in concert with an automated tool (TestComplete) and for manual testing. We recently hired a junior tester to do manual testing, guided by the test scripts created in SpiraTeam by our lead tester.
Our developers have been asking for a Kanban board, which is not currently available. It is coming, accounting to Inflectra's support. Speaking of support, we've been happy with the results the few times we have needed to call. These days it is relatively unusual to call a company and have your call answered by a real live person, a person who has a detailed understanding of the product, and who has a full command of the English language.
We are hosting the application ourselves. Setup was easy, and the performance is excellent. We looked at a lot of products in this space, from open source to very expensive. SpiraTeam was the best choice for us, and we've never regretted the purchase.

David
David
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
0
Simplicité
5
Support client
5

5
Publié le 06/01/2011

Top Marks

I've looked at several applications in this segment and this comes out tops so far no doubt about it. If you've never had an ALM before or even a test management tool then you just can't lose. I'm expecting an ROI in man hours the first year of ownership not to mention the lift it will give to our working process along with job satisfaction for all our users.

Avantages

Total value for money, a customer service second to none, this is a vendor with the customer in focus. The application is very intuitive and meets all our current needs with plenty of room for growing.

Inconvénients

None so far

John
  • Secteur d'activité : Santé, bien-être et fitness
  • Taille de l'entreprise : 10 000+ employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
4
Support client
5

4
Publié le 11/09/2017

Great value and great support

Avantages

Feature set for the price compared to competing products. Flexible licensing. Very good support from the company.

Inconvénients

Very occasionally can be slow, for no apparent reason. Validation against AD can be difficult to setup.

Peter
Peter
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 02/02/2017

Galina
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
0
Simplicité
0
Support client
0

5
Publié le 29/04/2013

Easy to use ALM tool at an affordable price

We’ve been using SpiraTeam for test management for almost a year and already implemented 2 projects with it. User experience is great, since SpiraTeam is a lightweight tool and we hadn’t had any experience with such a tool before adopting SpiraTeam. The most value it adds to our test management process and to the company in general is that all test cases and test results are stored in a single repository, both manual and automated, and it is very easy to organize and find test cases or retrieve test results using filters. We find particularly useful the options for test case re-use (linked test cases), separating test cases from test data (parameters), using test sets as containers for test cases, and using custom fields. We are eager to also adopt the other modules, especially incident management and requirements management, to benefit from the traceability between all the different artifacts we manage. And yes, it is very important that all of this comes at an affordable price with really exclusive customer support - we purchased the Enterprise Edition and have no problems whatsoever with the number of concurrent users. We expect future releases of SpiraTeam to include customizable workflows for the other artifacts, not only for incidents, as well as enhanced search.

Julien
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
0
Simplicité
4
Support client
5

5
Publié le 09/12/2010

Complete, flexible and intelligent software for managing entire software development life cycle

Strongly recommend it, it provides much more functionality than expected, and the support team is awesome!

Avantages

- Allows to manage the entire life cycle of software, from requirements to test cases and bugs
- The price is much inferior than other similar products (HP Quality center)
- Allows to manage release numbers, schedule and assign tasks
- Support team really nice and reactive
- Many update patchs, product is constantly evolving
- Possibility of defining custom workflows for incidents

Inconvénients

- A bit slow sometimes, maybe because we have installed it on our company server
- The associations between requirements, test cases, incidents, and code version could be easier to use
- Some difficulties to attach big files

Shibu
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
0
Simplicité
2
Support client
5

4
Publié le 21/06/2011

Technical support

For the value of money it is worth to use ,but those who look at this as an alternative for QC the comfort of use is surely going to loose.

Avantages

Remarkable technical support, for this I would really like to appreciate the Inflectra Support team especially to Adam who understood my issues and fixed it.

Inconvénients

1. Very sad to know that an appropriate load testing certification is not yet done or not published yet.

2. Single database for all the projects for big firm like us who keeps huge date will be concern , suggestion is to keep seperate db for each project.

Réponse de Inflectra

- Unlike QC we chose to use a single database because many potential customers disliked the admin burden of QC and the inability to do cross-project reporting.

- Load testing results for v3.1 in the process of being formatted for external consumption

- The system has a different user interface than QC, some people like SpiraTeam's more than QC, some prefer QC, it depends what you are used to :-)

Répondu le 21/06/2011
Jan
  • Secteur d'activité : Automobile
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé toutes les semaines pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
2
Fonctionnalités
4
Simplicité
2
Support client
3

3
Publié le 18/01/2018

excelent but colicated tool for managing development

overview about load and work

Avantages

solution complexity is good for managers and overview, graphs is good and transparent to users, notification is understandable

Inconvénients

not so much user friendly mainly for simple users, navigation is not simple, default dashboard is complicated and too much data contains

Réponse de Inflectra

Thanks for the feedback, SpiraTeam is designed to be a comprehensive solution. We have been simplifying the navigation and layout in the last couple of releases for end users (vs. managers).

Répondu le 19/01/2018
Nick
  • Secteur d'activité : Internet
  • Taille de l'entreprise : 501–1 000 employés
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
0
Simplicité
0
Support client
0

4
Publié le 17/11/2014

Manage the full project lifecycle, testing is just a part

We have been using SpiraTeam for well over 4 years now and have over 600 registered users with over 100 using the system at any one time. SpiraTeam allows us to manage multiple development projects detailing requirements, writing and executing test cases and mapping the two together. SpiraTeam provides a great defect tracking tool and is used internally and by clients alike.

Avantages

Customisable workflows, SpiraTeam uses colour in the interface well to highlight high priority items. SpiraTeam supports multiple plugins and we have integrated with Jenkins. Good support with same day response normal.

Inconvénients

Occasionally buggy after new releases. Agile task management tools need refining.

Subramanya
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
0
Simplicité
3
Support client
5

4
Publié le 03/03/2010

Highly cost effective solution for test management

Great and simple tool, a cost effective solution.

Avantages

1) Features available
2) Cost per feature
3) Integration with TestComplete & NUnit
4) Great Sales person; Adam helping end user better understanding of functionality, providing workaround and more importantly promptness in response.

Inconvénients

1) Inflexibility in reports, though this could be overcome by customized xml reports, this customization could have been made simpler.
2) Dashboard is functional but not appealing
3) Testing tasks other than testcase execution could not be created
4) OS Env could not be mentioned for a test planning & execution

Réponse de Inflectra

For item (4) you just need to add OS/Env custom properties on the Test Runs and then you can specify such factors during testing.

Répondu le 03/03/2010
Melissa
  • Secteur d'activité : Logiciels
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les mois pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
5
Support client
5

5
Publié le 09/09/2022

A true ALC management tool

Avantages

I like that SpiraTeam is a one-stop shop for all Application Life Cycle needs. Also, it is a great tool for software or products.

Inconvénients

The layers of details could be optional.

Alternatives envisagées 

Jira
Robert
  • Secteur d'activité : Défense et aérospatiale
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé toutes les semaines pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 02/12/2016

Great Lifecycle Management Tool

SpiraTeam is a flexible lifecycle management tool. In addition to using it for software development, we've found the incident tracker to be highly customizable for hardware defect resolution tracking. This is an extremely cost-effective tool for creating standardized workflows and improving the documentation trail of your products.

Avantages

Incident tracker flexibility is phenomenal.

Inconvénients

Inability to search the contents of uploaded documents that contain text from the search bar to get back to your artifacts.

Timothy
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
0
Simplicité
4
Support client
4

4
Publié le 22/08/2011

Review for government contractor agile team

Would highly recommend. We reviewed several tracking tools for agile development, and this was definitely one of the top contenders. Nice work!

Avantages

Excellent tool. Really liked the ability to trace a requirement all the way through the process, linking it to test cases.

Inconvénients

The one negative for us was the lack of a sortable backlog for scrum. I was not able to find a way to rank items in a list to create the order for the backlog. Are there any plans for this in an upcoming release?

Réponse de Inflectra

You can prioritize the items in the backlog by assigning them a priority value (1-4) however in addition in a future release we shall be adding the ability to drag and drop prioritize them.

Répondu le 25/08/2011
Paras
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
0
Simplicité
3
Support client
3

4
Publié le 25/07/2014

SpiraTeam Review

Basis our current usage, we have found Spira to be a good SDLC tool till the testing stage. This has helped us tracking/recording and monitoring our test cases and test results.

The workflow in which we are able to track the requirement from the initial requirement gathering stage to the release stage, including testing very effectively. It has also helped in keeping a tab on the release calender and hence effective Project Management.

There is scope of improvement in the overall upload functionality, specially post appending our data. Creation of new workflow, still remains a challenge, which hopefully spira team is working towards addressing.
It would be helpful, if we complete SDLC cycle, including post release management workflows as well.

Greg
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
0
Simplicité
5
Support client
5

5
Publié le 11/03/2010

SpiraTeam is a Feature-Rich Product with Incredible Technical Support

I would absolutely recommend the product to others who are looking for a easy to use, feature-rich, well-supported, and low-cost solution.

[Note: I can act as a referral on my own accord, but cannot endorse any product on behalf of SAIC.]

Avantages

- Easy to install and use. Out of the box, the package just works, no hassles.

- Documentation is *extremely* well done, in all areas: Comprehensiveness, organization, layout, technical content, language and grammar, clarity.

- Technical support is incredibly responsive and helpful; extremely knowledgable; and goes above and beyond what is required.

Inconvénients

I cannot think of any cons.

Peter
  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 27/10/2017

My contacts with Inflectra can only be reviewed at 5-star at the moment

A very good tool for my QA skill set

Avantages

Integration of all tools, open interfaces, online access from anywhere => to showcase example business cases to my customers, ease of use,

Inconvénients

It would be good to have the possibility to create own reports, that can be used as official QA-Reports... every customer has his own QA-Reporting requirements
(...but maybe I haven't found it yet...)

Kelly Jo
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
0
Simplicité
5
Support client
5

4
Publié le 29/01/2013

Review

I would definitely recommend this product to companies for test case writing and execution. The product is easy to use. The testing progression can be viewed quickly for management of the timeline. We do not use the product for the business requirements though.

Avantages

Able to use test spreadsheet to write test cases and it is very simple to import into product. Test case execution is user friendly. Discrepancies can be tied to the test case. Discrepancies can be distributed amongst team members with ease for development and re-testing.

Inconvénients

Large quantity of test cases in the import spreadsheet can cause it to lock up.

Tony
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
0
Simplicité
5
Support client
5

4
Publié le 21/10/2011

Customer Service/Product Review

I would recommend the product based on ease of use, customer support and moderate pricing model.

Avantages

Customer support was excellent. The product features are clear and easy to use. The system is highly customizable using a hierarchical structure. The application produces high quality reports as well.

Inconvénients

I would like to see some features that leverage graphics a bit more. Also the ability to link assets between projects and a more robust (and customizable) use case module will add some value (although I understand these are underway.

jus
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
0
Simplicité
4
Support client
4

4
Publié le 09/02/2011

Excellent Value

Our web search found a large spectrum of requirements traceability tools from do-it-yourself spreadsheet templates to enterprise class installations that were far out of our price range. SpiraTeam was a great find in that it exceeded our needs and was very affordable offering great value. It's quickly become the focal point of our project implementation activities.

Avantages

- Affordable
- Ease of installation
- Has all the functionality we were looking for, primaily reguirements traceability and testing.

Inconvénients

- had a bit of difficulty with JIRA sync but have since decided not to integrate the two.

Neil
  • Secteur d'activité : Logiciels
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les mois pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
4
Support client
0

5
Publié le 06/10/2020

Flexibility

Good support. Flexibility excellent. We are supporting some clients in their implementation.

Avantages

You are able to configure almost anything. This allowed us to generate reports and screens appropriate to two clients.

Inconvénients

Some names of fields seem contrived and not everything is in the expected place. But these will be transient problems.

Christian
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
0
Simplicité
5
Support client
5

5
Publié le 08/01/2009

As a small organizatio but with a multi million dollars software project to manage, we were...

As a small organizatio but with a multi million dollars software project to manage, we were looking for an affordable solution in order to manage our requirements, define and follow-up test plans. We had also to integrate it with Jira, the bug tracking software used by our subcontractor. We have been very satisfied with SpiraTeam: easy to implement, easy to use, well documented. Inflectra delivers a very fast and impressive support, even to a French customer !

Avantages

Price
Functionalities
Outstanding support

Inconvénients

Some functionalities could be added but SpiraTeam is definitevely worth its price

Dawn
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
0
Simplicité
2
Support client
5

4
Publié le 14/05/2009

SpiraTeam is great. You get much more than you pay for. I would definitely recommend this...

SpiraTeam is great. You get much more than you pay for. I would definitely recommend this software to others.

Avantages

You're customer service is wonderful. Everytime I have presented a question I receive a very quick email back from Adam. Other than our own customer service I have never received such good service from a software vendor.

Inconvénients

With the new 2.2 upgrade I have lost the ability to tab when creating a new test script. This is causing me to take twice as long to enter my steps.

Kent
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
0
Simplicité
0
Support client
0

4
Publié le 12/02/2013

Great RM/TM tool for the price

Our company researched over 2 dozen tools while looking for a Req Mgmt/Test Mgmt solution. We are very pleased with our decision to use SpiraTeam. Several projects have adopted its use in the first few months of deployment, and all the internal reviews are positive. A common remark I hear is "The more I use SpiraTeam, the more I like it". As a result of our satisfaction with this tool we have also purchased Rapise for automated testing. Again we have been very pleased with the number of features and ease of use, not to mention its integration with SpiraTeam.

Daniel
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
0
Simplicité
4
Support client
5

4
Publié le 02/12/2008

Our QA team is committed to using this product for our needs. We would love to see it grow.

Our QA team is committed to using this product for our needs. We would love to see it grow and become more robust.

Avantages

Good features. Stable. The best aspect about this tool is that Inflectra is commited to making it better. Customer service is great. Frequest releases. Bugs are fixed fast. Customer support is super fast and super helpful.

Inconvénients

The UI has room to improve, feature-wise, but nothing bad about the product overall.

Kristin
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
0
Simplicité
4
Support client
5

4
Publié le 18/09/2013

Loving SpiraTeam

We began using SpiraTeam about 6 months ago and and have been very happy with the tool. Overall, the tool is very easy to use and easy to learn. The customer service is excellent and unlike any other tool I have worked with in the past. We typically hear back on all help desk tickets within a few hours. There are a few performance issues with certain modules like requirements or test cases though. Importing tests is also quite cumbersome. We are hoping those issues are addressed in the next release.

Faisal
Faisal
  • Secteur d'activité : Sécurité publique
  • Taille de l'entreprise : 11–50 employés
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
0
Simplicité
3
Support client
5

4
Publié le 10/09/2015

Namita
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
0
Simplicité
3
Support client
3

3
Publié le 08/11/2011

Vendor Selection / Scoring

Like what I saw today but would like to trial it out to get some hands on experience.

Avantages

Today was the first time we had a overview of the tool. Based on the initial meeting, it seems to be a tool that covers most of our requirements and seems fairly easy to use.

Inconvénients

Need to know more about the integration with Microsoft Project Server and the upcoming release on requirements and test in March of 2012.

Joe
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
0
Simplicité
4
Support client
5

4
Publié le 24/02/2010

SpiraTeam

Recommended highly.

Avantages

The thing we like most about SpiraTeam is its flexibility. We are able to configure it to our processes and integrate it with MS TFS. The customer support is outstanding.

Inconvénients

There are a few things we wish it had, but they are very open to enhancement suggestions and most of the things we suggest are already planned for an upcoming release.

Nancy
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
0
Simplicité
4
Support client
5

4
Publié le 18/02/2009

We are mostly using this package as documentation for our testing processes.

We are mostly using this package as documentation for our testing processes.
We can keep track by release as to what has been tested. Very satisfied with product.

Avantages

Support for the product has been fantastic! Whe have gone thu 2 upgrades and had questions. The support personnel ( Adam ) was extremely helpful and we were able to complete the upgrades.

Inconvénients

None at present.

Jagatha
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
0
Simplicité
5
Support client
5

5
Publié le 14/07/2010

Spira Team Review

I would strongly recommend this product.

Avantages

This seems to be one tool that could replace several different tools that we have.

Also, this is one centralized location for various teams to look into the status of the projects.

Inconvénients

I have some questions. Once I figure out if the tool can do that or not, I might be able to answer this better.

98 avis