Mews

MEWS is a great product. Received great training, as well as still ongoing support from Shaun.

User Friendly, Practical, and great support from the MEWS Team. Also the HELP feature and the great support one receive when needed, is really great.

Great Software. Intuitive, great back office and tech support.

No Complaints. All really good so far.

The 4th PMS System I am working with, and I can only say that this is by far the best one yet!

More insight in the way of thinking from other colleagues who are working with MEWS.

Highly recommended!

We were looking for some cloud solution to have access to our occupancy etc. anytime and anywhere same as to have connections to channel manager, which we did not have before, and we find this web based software as a great choice. It is also quite quickly improving all its functionality so we look forward what comes up.

Didn't Work Us

We tried switching to a more robust PMS, but it's really not made for our business. It looks like a great platform, but just not for our use

You love innovation? Choose Mews.

I was looking for a new PMS and reviewed over 100 cloud based PMS. Finally I choose Mews because it has a highly innovative approach and fit's modern needs.

We are using Mews in five properties and went live within just a few weeks. In our case, Mews is connected to a channel manager and we are also using the Mews Merchant (payment gateway for credit card transactions).

First to use it, great stuff!

I got to know MEWS 2 years before they launched the Commander and fell in love with the idea. I adopted the software in a new hotel that I was working on and was one of the first to use it in the world. Being a startup, there were small issues in the beginning, but the idea that was presented to me 2 years earlier, worked perfectly in my very busy, high volume hotel Mosaic House. I love the progress and forward thinking that the guys from MEWS produced and I look even more forward to all the connections to the PMS system that they are integrating currently. Highly recommended.

Easy platform to navigate

PMS, CRM, and full online integration online distribution

A HOSTEL PMS Dream!

After researching for over a year I finally stumbled across Mews which was exactly what we needed for our hostel chain in Amsterdam. The addition of it being cloud based made the decision all the more easier. We saved on all the unnecessary costs for hardware and servers and was able to go live almost overnight. The software is easy to use and the training to the team was very straightforward.

Its changed the way we use software in our hostel and the way we look at things, which is why we picked Mews. The housekeeping application of real time clean rooms is my personal favourite as its not only made our checkin faster but our customers happy!

I highly recommend Mews for anyone looking for a cloud based PMS for a hostel.

The most innovative PMS system for the future

In a fast changing hospitality industry, where new products comes to light all the time and optimization on how to run the business is crucial - Mews has changed the game of PMS systems once and for all.
With a stable Cloud based solutions, smart interface, great support and most important of all, an innovative mindset and forward thinking view on the industry, they are the best collaborators i have ever worked with.
Urban House is a new "hybrid" and being both a hotel and hostel, is requires a special need, to fill the house to maximize revenue -Mews can do that job for you. Saving on installation costs and paying by performance, is something the competition can learn from.
Mews comes with my highest recommendations.

Awesome

Worst ever service support

Smart and easy to use solution for modern hoteliers which saves a lot of time

We use MEWS at Teleport Hotels and must say it was an excellent choice. MEWS is very elegant and smart solution for modern hoteliers. It saves time of manual work which can be spent more wisely. Front desk can concentrate on improving guest's satisfaction. At the same time managers have a perfect overview.
We especially like that everything is in one place and can be done with minimal amount of clicks.
MEWS team is highly responsive and cooperation with them is always fun.
They offer online check in and together with their partners check in kiosks which we hope to start using in coming months.

A complete new idea of a PMS

Great PMS!

I am using Mews PMS from February 2014 and I am really satisfied. I appreciate mainly the flexibility of the system and the customer care of the company.
I really like to check rates and availability, insert the reservation into the system directly from my mobile phone when I am not in the office. My staff at the front desk has more time to take care about our Guests because Mews, integrated with our channel manager insert the reservations into the system itself and the same Guests has the possibility to update his profile and speed up the check in at his arrival. For me, is a Great PMS

This is a Great PMS system. Decided to go cloud and have really enjoyed working on MEWS.

Customer experience through technological advance!!!!

Pros:
1)Save money using online tools (online check -in/out, online payments etc
2)sell more using integrations with channel managers and revenue managers
3)Guest satisfaction with Navigator application as a mobile concierge
4)Great support 24/7

Cons: The only thing i can say is that a cloud web based system is a new world in which we have to adjust.

Absolutely brilliant

We are a 46 bed hostel in Iceland and we have been searching for the perfect PMS for years! Finding the right one has been tricky and we are so pleased with the choice we made!

Mews has everything that we wanted and the service is great! It took us only few days to ditch the old system and implement MEWS.

I highly recommend MEWS!