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- Secteur d'activité : Compagnies aériennes/Aéronautique
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Life in Veryon
My Experience has always been good since you were Flightdocs. It is an amazing thing when you have one system that you can use for everything.
Avantages
I love the fact that it is easy to use. You can also contact them when I need assistance or I want to know why things work a certain way.
Inconvénients
It tends to freeze a lot, or takes a while to load. But, I know that you are still building to make it better. I think that you should look critique the allocation option more.
- Secteur d'activité : Aviation et industrie aéronautique
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Flightdocs keeps us in Flight!
Fantastic experience overall! There's no need to go anywhere else.
Avantages
Easy to navigate through the entire site. Color coding of maintenance blocks help to identify immediate attention. Inventory is a snap to track all of my parts in the warehouse or out being repaired. As an administrator I'm able to make changes in the program without having to always call for customer support. This saves me time and hassle. If I need help, Flightdocs customer service always picks up by the second ring and helps me when I'm on the line to correct an issue. Flightdocs is improving their product by listening to the industry. I've often made suggestions to add or change the software for our operation in hopes that it will also help other operators.
Inconvénients
I wish that there was a section of the program where I could load all of my operating manuals and have them accessed through the App or at a desktop. We currently use another product for this which works great but I have to pay two software companies.
- Secteur d'activité : Compagnies aériennes/Aéronautique
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Solid customer support, 24/7 - 365
GREAT PEOPLE and customer support. The system could use some improving to make it better over all but it has some nice features over other operating platforms out there (pictures of parts, tools, and ability to add calibration certs to have everything you need during the audit processes makes this product soar in my opinion.
Avantages
I love the platform usability, rather it be from my smart phone to check stock while I'm away or using the iPad to simply snap a photo of a part to have on hand as a reference.
Inconvénients
Change takes time and it has come a long way over the past 2 years. It would also be nice to be in the know when changes are implemented.
- Secteur d'activité : Compagnies aériennes/Aéronautique
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Great product and awesome support
It has been great to grow with Flightdocs over the years! They allow a small maintenance group to manage many aircraft at once.
Avantages
The ability to see the fleet status on one screen is perfect. I can easily jump to the items from the main screen for research. The ability to store data with our aircraft for every pilot to reference is ideal.
Inconvénients
I do not have negative issues, because the support staff will research any ideas we ask about or are concerned with.
- Secteur d'activité : Compagnies aériennes/Aéronautique
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus d'un an
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SENIOR CAMO
Overall, it is good for small Airplanes but not enough application for wide body aircraft management.
Avantages
Main Dashboard is well organized and have option to go other inside application.
Inconvénients
Airworthiness Directives and Service Bulletins evaluation form is not well applied.
- Secteur d'activité : Banque
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus d'un an
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Veryon review
Overall experience - good. Need to reassess new onboarding to the system. Loss of aviation oriented
Avantages
Ease of use, annual costs, ability to have our MEL's provided by Veryon.
Inconvénients
Costs increasing annually, that's why we left CAMP. Recent issues with bringing a new aircraft online.
- Secteur d'activité : Construction
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les mois pendant plus d'un an
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Tim Rowe
Very good
Avantages
Flightdocs is relatively easy to use. Sometimes it’s a little tough to navigate. But customer service has been more than helpful in navigating the program. And the program is easy to read.
Inconvénients
A little difficult to navigate through but customer service has been very helpful in helping me to navigate through the program
- Secteur d'activité : Compagnies aériennes/Aéronautique
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Easy and effective maintenance tracker
FD has helped the maintenance department go digital and make tracking/reporting transparent to all levels of the department.
Avantages
Besides the easy use and navigation, the customer service and support are on point!
Inconvénients
FD is aware and working on the operations module for part 135.
- Secteur d'activité : Compagnies aériennes/Aéronautique
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus d'un an
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Great maintenance tracking software
Flightdocs is a cost effective solution to our customers maintenance tracking needs. I have used them over the years and really enjoy everything they have been able to provide. Their customer service is top notch and available 24/7 by phone or email. Being on the west coast, this is important to us as most vendors close hours before we cease operations for the day. They also provide unlimited training sessions which was very helpful when I was learning the software. Overall, I believe they have a great team and highly recommend them to anyone.
Avantages
The ease of use
Only one version the whole company uses
Easy to read format and clean appearance
Inventory platform which can be charged to work orders
Invoicing capabilities
Very up to date mobile app
Inconvénients
I do wish they added a next due time on the due list without having to click on each specific task
Réponse de Veryon
Hello and thank you for your feedback! We do actually have the Next Due viewable from the Due list area as part of the quick info available at a glance. If you're looking at the due list via the computer and a web browser, it is the third column from the right. At the far right is the "Status" column, to the left of that is "Remaining", and then left of that is the "Next Due" column. This shows the current due date on the task and will update once compliance is added if there is a recurring requirement. We have someone available 24 hours a day, 7 days a week to help you find anything you may be looking for. Please don't hesitate to reach out to us with any questions!
- Secteur d'activité : Compagnies aériennes/Aéronautique
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Great alternative to CAMP
The cost savings along is a reason to switch to FlightDocs. We have evaluated all of the other maintenance providers out there, some of the very inexpensive ones are nothing more than a glorified spreadsheet. On the other end of the spectrum you have CAMP, which has grown to be a very poor customer service-based glutton of money. Flight Docs fits in the middle very nicely. They have the services and features that you require and expect, at a far better price than CAMP. They integrate with most 3rd party management and operations software, has their own stand alone iPad app, and provides great customer service.
Avantages
It has the same functionality as CAMP with a lot less cost.
Inconvénients
Convincing maintenance folks who know nothing other than CAMP to use it.
- Secteur d'activité : Compagnies aériennes/Aéronautique
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus d'un an
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Tracking Maintenance with a Higher Level of Confidence
With previous maintenance tracking software, items were regularly missing after being scanned and several regulatory issues resulted. Missing items were compounded by the multi-layered, overdone systems we previously used. QA reviews of maintenance accomplished should not have to include a course on how to use the system each time. With Flightdocs, our QA techs can easily develop a flow and get the job done.
Avantages
Flightdocs has a clean interface and instills a high level of confidence in our technicians and QA right from the first login. In our business, a mistake can result in severe consequences and we need to know that we are using the best tools.
Inconvénients
Locating scanned attachments is a bit cumbersome at first, but once acclimated to the process, not an issue.
- Secteur d'activité : Compagnies aériennes/Aéronautique
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus d'un an
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Beautiful user interface
Avantages
The ease of use. Management and record keeping made easy.
Inconvénients
Allot of options, could be a little more streamline. Maybe even different programs setup for mro, flight training, repair stations.
- Secteur d'activité : Compagnies aériennes/Aéronautique
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Corporate Flight Department
We are a 24/7/365 flight department. No matter what time of day someone always answers the phone. Huge difference from utilization of past MX tracking services. Better on the budget and definitely a pleasure to talk to for issues or questions. When you have a problem or even a suggestion to improve something for your fleet; they listen and react. Positively react!
Avantages
With multiple aircraft, like operations/statuses can be viewed together on the same screen.
Inconvénients
A few non typical information points have to be navigated and there are not direct shortcuts
- Secteur d'activité : Aviation et industrie aéronautique
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Flighdocs Software
Avantages
Ease of use and customer service. Product support is outstanding.
Inconvénients
I have no complaints with the system. If I need help, they are on top of the game.
- Secteur d'activité : Compagnies aériennes/Aéronautique
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé toutes les semaines pendant plus d'un an
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Awesome app and feature
My overall experience with flightdocs has been great due to their good customer service.
Avantages
I have used flightdocs for several years and it is the most effective way for customers maintenance tracking. We love the app and will keep using it.
Inconvénients
Nothing. Flightdocs is awesome and we dont have any issues with using the application. I hope they keep improving.
- Secteur d'activité : Compagnies aériennes/Aéronautique
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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New To FlightDocs
As of now, overall I am more pleased with Flightdocs than I was with the previous program we were using.
Avantages
Very user friendly. The drop downs make it easy to find what I am looking for.
Inconvénients
My knowledge. I am new to the software so I am still learning.
- Secteur d'activité : Compagnies aériennes/Aéronautique
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé toutes les semaines pendant 6 à 12 mois
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Good software
Avantages
Ease of use
Customer support
Availability of support
Inconvénients
Over due items not showing up in red on due report.
Items coming due within next few weeks not showing yellow to warn of tasks coming due
- Secteur d'activité : Compagnies aériennes/Aéronautique
- Taille de l'entreprise : 11–50 employés
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Feeling cheated
None
Avantages
Friendly support people and would probably work if just using for maintenance tracking. They are definitely less expensive than other tracking programs but if you have a new airplane they have to build your tracking.
Inconvénients
Did not deliver on their promises and would not refund our money. Make sure they can do what you request, and be using it, before you pay them or you'll be out the money.
- Secteur d'activité : Compagnies aériennes/Aéronautique
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé toutes les semaines pendant 1 à 5 mois
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Ease of use, increases revenue
Fantastic! I recommend to other fbos looking for maintenance tracking tools.
Avantages
This software is easy to use, and increases our revenue because our chartered planes are able to fly more often due to our regularly scheduled maintenance records.
Inconvénients
There isn't anything that I dislike. This is a fantastic application and I look forward to using it more.
