Cetec ERP

4,5
Note globale
Avis

4,5
Note globale
Avis

Parcourir les avis sur Cetec ERP

43 avis sur 43
Classer par :
John
  • Secteur d'activité : Aviation et industrie aéronautique
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
4
Support client
5

5
Publié le 01/03/2017

Early impressions of the Software

I work for a small technology start-up that is trying to move into manufacturing for local aerospace companies. As we are a developing company, it was important to try and get a software that would allow us to grow into it. Cetec gives us access to all of their modules for a price much lower than any of the other ERP systems we looked into. We have just started using the system, but so far the software seems like a great value and the customer service has been top notch. We are hoping to work with Cetec to further support AS9100 requirements.

Avantages

-Cost - All modules were included for a low monthly subscription. Several other companies were offering quality modules only for at least twice the price.
-Customer Service - Quick email response so far
-Easy to use - programming appears to be consistent throughout so the learning curve to learn another module should be small.

Inconvénients

- Currently there is not functionality to keep track of training of employees
- Documents must be downloaded. They don't just show up on in the program.

Réponse de Cetec ERP

Hi John. Thank you for your feedback! - Cetec ERP Team

Répondu le 03/11/2017
Brittany
  • Secteur d'activité : Fabrication électrique/électronique
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
5
Support client
5

5
Publié le 08/03/2017

User friendly ERP

Cetec ERP is very user friendly and has served us well. The team is responsive to our questions and ideas on how to customize the system to best fit our company's individual needs. Cetec integrates all aspects of our business making visibility in all departments clear and easy.

Réponse de Cetec ERP

Hi Brittany. Thank you for your review! - Cetec ERP Team

Répondu le 03/11/2017
Sam
  • Secteur d'activité : Fabrication électrique/électronique
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 01/03/2017

Great Product!

We have implemented CETEC ERP into our company over 1 year ago. The time saved and productivity increase is a real asset to the company. This system handles everything we need to keep our company running smoothly. The customer support is unbelievably excellent. CETEC employees are always fast to answer question and make it their number one priority to make sure their customers are 100% satisfied with the product.

Avantages

Ease of use, Customer Support

Inconvénients

None

Réponse de Cetec ERP

Hello Sam. Thank you for your review! - Cetec ERP Team

Répondu le 03/11/2017
Steve
  • Secteur d'activité : Fabrication électrique/électronique
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 22/02/2017

Support is Outstanding!

User for several years. Support has always been outstanding in their quick and thorough response to questions we have

Réponse de Cetec ERP

Hi Steve,

Thank you for your kind feedback. We're thrilled to provide you with world class customer service at Cetec ERP, and continue to enjoy working with you.

Best,
Cetec ERP Team

Répondu le 15/08/2017
Jackie
  • Secteur d'activité : Appareils médicaux
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
4
Support client
5

5
Publié le 01/03/2017

120 day Review

120 day eval
Our data is better.
We have same capabilities as previous system - just getting it is different.
We now have added feature of seeing production
We are aware of some Cetec advanced features and continue to tweek our processes to get the most ouf of Cetec.

Great system - our problem: data issues which makes Cetec Support job challenging! Only advice: Get your data up to speed, have a good migration plan, and you will be very very happy.

Avantages

Excellent Support Staff who responds to questions timely
Ease of Implementation
Logical workflow requiring minimal training

Inconvénients

pro/con - when Cetec is notified of an issue, the support staff "Fixes" glitches quickly without global notification. The person making them aware is notified the fix is made and the change appears in their newsletter following, but it is a surprise sometimes.

Réponse de Cetec ERP

Hi Jackie. We appreciate your review, and we look forward to conitnually supporting you and your team! - Cetec ERP Team

Répondu le 03/11/2017
Becki
  • Secteur d'activité : Fabrication électrique/électronique
  • Taille de l'entreprise : 11–50 employés
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
4
Simplicité
5
Support client
4

4
Publié le 02/03/2017

Cetec Review

As the main user/trainer at our company I am pleased with the way Cetec ERP has worked. Change is always hard and Cetec staff are very friendly, knowledgeable and helpful in making our transition easier. I work in all parts of the system from quotes, sales, production, accounting and purchasing and the user friendly aspect is great.

Avantages

Web based access from anywhere, which is a huge plus from our old system. The help button and videos are a great way to find answers to questions. User friendly. Easy to navigate the system.

Inconvénients

Commissions, I would like to see it integrate with accounting.

Réponse de Cetec ERP

Hi Becki, thank you for your review! We appreacite your feedback. We would love to get some more details on your Commissions request. You can reach out to our support team at any time, and we would be happy to review your request. - Cetec ERP Team

Répondu le 03/11/2017
Andrew
  • Secteur d'activité : Fabrication électrique/électronique
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
4
Support client
5

5
Publié le 14/11/2017

Great ERP for Engineering Firm

Avantages

The cost is very transparent. From the day one we knew how much the implementation will cost us. For some reason all other providers were struggling to provide us with a quote at the time of selecting software.
The system design suites our needs and allows us to see our production at every step. Especially we liked the "Outsource PO" button, that allowed us to send PO to our contract manufacturer seamlessly.

Inconvénients

The only con is not intuitive design of ERP. We felt that everyone is used to the menu on the left and every item launched with one click. CETEC has a menu located at the top of the page and selection is close to a website architecture.

Lance
  • Secteur d'activité : Fabrication électrique/électronique
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 03/03/2017

Great product and better service

Overall great package. A+ company and product.
The software is easy to implement and therefore the benefits are almost immediate.

Réponse de Cetec ERP

Hi Lance. Thank you for your review! - Cetec ERP Team

Répondu le 03/11/2017
JJ
  • Secteur d'activité : Logistique et chaîne d'approvisionnement
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
4,5
Simplicité
4,5
Support client
4

4,5
Publié le 19/01/2016

cetec business software

Avantages

the accounting programs are easy to use and they provided fast support during our implementation. Today as we are closing out our first year and have to generate year end reporting, Cetec has been supportive in answering the inevitable questions that crop up as we go through the process for the first time

Inconvénients

my only comment is that they have regular updates that change some of the processes.......they advise us they are coming but we have to adjust on the fly.......not a big issue but throws a curve-ball to some of our people when they happen

Réponse de Cetec ERP

Thank you for your review! Cetec ERP now sends customer notifications with ample time to plan before rolling out software updates.

Répondu le 29/01/2016
John E.
  • Secteur d'activité : Logistique et chaîne d'approvisionnement
  • Taille de l'entreprise : 2–10 employés
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
4
Support client
5

5
Publié le 01/03/2017

Cetec's ERP Software meeting our needs and more

Our industry is rather unusual. We are a wholesale distributor, importing and exporting, with some value added services to enhance our product offering. We are able to packaging, lubricate and modify our product to meet our customers demands with full tractability that stays with the order indefinitely. The ability to attach documents, pictures, notes etc. to orders is essential in our business and Cetec's ERP system has made this nearly effortless.

Avantages

Having an ERP system allows us to service our customers at any time of day

Inconvénients

None

Réponse de Cetec ERP

Hi John, thank you for your review! - Cetec ERP Team

Répondu le 03/11/2017
Shawn
  • Secteur d'activité : Fabrication électrique/électronique
  • Taille de l'entreprise : 11–50 employés
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
5
Support client
4

4
Publié le 01/03/2017

Great ERP to work with!

I was able to install this ERP in 60 days and have production continue without any issues. Fully integrated in a few months and off and running! The reports are easily exported into Excel. I am now able to track internal PPM and show what our internal issues are. Great value for the money. Comes highly recommended!

Avantages

Everything at your finger tips. From PPM to Labor Variance. Easily track materials throughout the supply chain.

Inconvénients

Updates may change items that do not require updates.

Réponse de Cetec ERP

Hi Shawn. Thank you for your review! - Cetec ERP Team

Répondu le 03/11/2017
Farman
  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
5
Simplicité
4
Support client
3

4
Publié le 24/04/2018

i had a great experience about t he architecture and straight of the art technology to get the...

Avantages

Architecture is good
Modules are straight to the art
Ease of usr
agile approach of every approach

Inconvénients

Some vague things come to the reporting end and overall product is needed to get updated by the requiremenst of future.

Jerry
  • Secteur d'activité : Fabrication électrique/électronique
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé toutes les semaines pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
3
Fonctionnalités
3
Simplicité
3
Support client
5

4
Publié le 24/02/2017

Jerry's Review

Need more customization options. My review does not need at least 100 characters it is what it is so any length should be accepted.

Avantages

Web Based accessible anywhere

Inconvénients

Flexibility

Réponse de Cetec ERP

Hi Jerry,

Thanks for your review!

Since receiving your feedback, we've added the ability to customize all of your customer interfacing and vendor interfacing templates.

Further, we've added additional customization tools to your process workflows and your business objects.

Finally, we hope you enjoy the new ERP 2.0 user interface released just this August 2017 and find Cetec ERP that much more easier to use.

Thank you again for your valuable feedback!

Best,
Cetec ERP Team

Répondu le 15/08/2017
Jessica
  • Secteur d'activité : Fabrication électrique/électronique
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
4
Simplicité
5
Support client
5

4
Publié le 06/06/2017

New ERP customer

Avantages

Fast; easy to search; able to upload documents; able to see history / orders easily; ease of contact to customers through system (email acknowledgements, invoices, etc.)

Inconvénients

Missing a few features that should be standard for production (stock in multiple Revisions, ECO for stock items, etc.)

Réponse de Cetec ERP

Hello Jessica, we appreciate your review. Cetec works diligently to improve our product in every aspect. The above production requests are a fully supported features in the Cetec ERP system. Reach out to our support team to ask how these features work. We look forward to hearing from you! -Cetec ERP Team

Répondu le 03/11/2017
Donnie
  • Secteur d'activité : Automobile
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
3
Simplicité
5
Support client
5

4
Publié le 22/02/2017

review of ctec

I love the interface but it's SLOW at times.

If the speed can be increased I would have little more than learning it to complain about!

Avantages

Very user Friendly, Intuitive interface.

Inconvénients

Have not had time to learn how to get it customized and implemented yet.
It tends to be SLOW.

Réponse de Cetec ERP

Donnie,

Thank you for your feedback!

In Q2 of 2017, we successfully deployed significant optimizations to the system to speed up the slower reports and functions. We hope you have and continue to enjoy the nimbler, faster Cetec ERP!

Best,
Cetec ERP Team

Répondu le 15/08/2017
Jordan
  • Secteur d'activité : Exploitation minière et métaux
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
3
Simplicité
3
Support client
3

4
Publié le 02/03/2017

Fairmount Technologies Review

Thus far, my experience with this program has been positive. As I am completely new to ERP systems in general, it will take some time to get used to this system.

Avantages

Simple and easy to navigate for the most part. Allows you to add fields that are specific to your company which is helpful.

Inconvénients

Support page could be a little more extensive.

Réponse de Cetec ERP

Hello Jordan! We appreciate your review! Cetec is actively working on imporving and expanding upon our support documentation to mirror our robust functionality. - Cetec ERP Team

Répondu le 03/11/2017
Scott
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
4
Simplicité
4
Support client
3

3
Publié le 23/02/2017

"Good but could be better"

We like the product and the people but we are having issues that we believe should have already been identified and corrected. We would welcome a conference call to review these issues.

Réponse de Cetec ERP

Hi Scott,

Thank you for your review!

We're hopeful that our support team worked promptly with you to identify and resolve any and all issues you've identified in the first month after your implementation, and that since then you have and will continue to enjoy world class support from our customer service team.

Thank you,
Cetec ERP Team

Répondu le 15/08/2017
Andrew
  • Secteur d'activité : Exploitation minière et métaux
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
5
Simplicité
4,5
Support client
5

5
Publié le 26/02/2014

Great Product!

Avantages

The individuals at Cetec understand the customer's needs and are able to develop and implement them quick. This product is economical and easy to navigate.

Inconvénients

There is not one detail I don't like about Cetec. The continued product development is exceptional.

Réponse de Cetec ERP

Hello Andrew. Thank you for your review, and we appreciate your kind words regarding the product. - Cetec ERP Team

Répondu le 03/11/2017
43 avis