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- Secteur d'activité : Restaurants
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé Autre pendant 1 à 5 mois
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Provenance de l'avis
JungleWork Yelo reviews
Jungleworks provided me a very frustrating and poor experience, and now I want my refund, for which they are not giving me (even though it’s in the contract).
I paid for a full year and was promised in the contract a 3-week implementation. Due to their delays, unresponsiveness, and lack of customer care, we are now in week 9 of this implementation. I have asked for a refund, but they are refusing, despite their acknowledgment of their own delays and product issues. I’m still in pursuit of receiving my refund with little support from this company. I’m so mentally and emotionally drained, disappointed with this whole experience, and appalled at this company’s lack of accountability and their complete disregard for customer satisfaction.
Despite being a loyal customer of another product of theirs, I still have to jump through hoops in an attempt to get my money back. They are missing a golden opportunity to salvage this relationship, but they don’t seem interested in helping their customers.
I would look to other options before considering the Yelo online ordering system from Jungleworks.
Avantages
The demos looked really good so I thought this could be a good solution for my business. I was wrong.
Inconvénients
- Don't stick to timelines
- Unresponsive
- Base functionality not working properly
- Poor customer service
- refusing to give a refund
Réponse de JungleWorks
Hi. Thanks for your feedback. Our team has noted the issue and is working hard to resolve it. We are constantly doing our best to improve every customer's experience and would like to hear more from you. Please reach out to us at [email protected]
- Secteur d'activité : Produits alimentaires
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
One of the best options available on internet
Avantages
Easy to use, User friendly UI. Fast Checkout
Inconvénients
Slow Updates over the time. Need to introduce regular updates and features.
- Secteur d'activité : Produits alimentaires
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
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Provenance de l'avis
Super Sercives
God features and amazing service by Yelo and their team and they always respond quickly. They have the best team
- Secteur d'activité : Produits alimentaires
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus d'un an
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Provenance de l'avis
Great Product
Avantages
its an amazing experience and very helpful for me as a startup
Inconvénients
there is no such thing which I do not like about yelo
- Secteur d'activité : Services aux consommateurs
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Provenance de l'avis
Shameful Experience
Have Paid for 6 months in advance, 3 months into the service, our project has not been live yet.
Avantages
Fraud company. Don't have any regard. Have taken money in advance and sitting idle with no response from them.
Inconvénients
Team is shameful and fraudulent. Keeps changing team members who bring you back to square one.
- Secteur d'activité : Événementiel
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Provenance de l'avis
Another platform
From the short time I have used the product it seems to be okay.
Avantages
This software has about the same interface to sell your products online. What I like most is that it’s easy to set up.
Inconvénients
There is nothing that I like least about this software. It’s just like any other software, you have to learn it.
Réponse de JungleWorks
Thank you for sharing your experience with Jungleworks. We strive to continuously improve our products and keep adding features to benefit our customers. We are committed to helping you grow your business & are always happy to provide prompt support & services to our valued clients. Please feel free to reach out to our Customer Support team at [email protected] for any issues.
- Secteur d'activité : Services aux consommateurs
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Provenance de l'avis
Yelo platform
Thus far, it's been great - terrific team in place.
Avantages
the ease of setup is exemplary and the communication during the development process is great.
Inconvénients
None that I can think of at this time as the service has been up to expectation
Réponse de JungleWorks
Thank you for sharing your experience with Jungleworks.
We strive to continuously improve our products and keep adding features to benefit our customers. We are committed to helping you grow your business & are always happy to provide prompt support & services to our valued clients.
- Secteur d'activité : Services et technologies de l'information
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Provenance de l'avis
Flexible and can be customized
Avantages
Flexible software and can be customized based on the requirement.
Inconvénients
Need interactive UI design in the future
Réponse de JungleWorks
Thank you for sharing your experience with Jungleworks.
We strive to continuously improve our products and keep adding features to benefit our customers. We are committed to helping you grow your business & are always happy to provide prompt support & services to our valued clients.
- Secteur d'activité : Mode et vêtements
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé toutes les semaines pendant Essai gratuit
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Provenance de l'avis
Tried Yelo Free demo, very useful
Avantages
Easy to use and setup without coding. Good amount of features available. Budget friendly.
Inconvénients
Customer support is a bit slow, takes time but gets the work done
Réponse de JungleWorks
Thank you for sharing your experience with Jungleworks. We strive to continuously improve our products and keep adding features to benefit our customers. We are committed to helping you grow your business & are always happy to provide prompt support & services to our valued clients. Please feel free to reach out to our Customer Support team at [email protected] for any issues.
- Secteur d'activité : Textile
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé Autre pendant 1 à 5 mois
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Provenance de l'avis
Stay Away from Jungleworks
Stay away from this company.
Avantages
They are good in making promises they can’t keep, like timelines and a custom product. Stay away from them.
Inconvénients
Not a good business to deal with. I spent lots of money that I can’t get back. Hire a developer and save yourself from this unprofessional company.
Réponse de JungleWorks
Dear Sir/Ma'am,
We're saddened to see the inconvenience caused to you. We would like a chance to speak with you. Please feel free to reach out to our Customer Support team at [email protected] for any issues. Our aim is to keep improving and serve better.
Looking forward to hearing from you.
Regards,
Team Jungleworks
