IBM Maximo Application Suite

Avantages

The most versatile program on the market

Inconvénients

Cost

Avantages

Maximo is one of IBM's masterpieces, with true comprehensiveness to manage enterprise assets. It is powerful and versatile, and it's easy to use. It's by far the only end-to-end asset management software on the market. It can serve as a centralized database for your equipment, and it will help monitor and manage your assets. If you have a lot of equipment, Maximo is the way to go. It can help you keep track of everything, and it has all of the tools you need for managing, maintaining, and servicing your equipment.

Inconvénients

I find the product's ease of use to be its best feature and also the most frustrating. The user interface is confusing when attempting to learn how the program functions; modules have similar features, but not all of them are intuitive. I switch between browsers depending on which one works best for different tasks.

Avantages

Comprehensive asset management solution: IBM Maximo Application Suite offers a range of capabilities, from asset lifecycle management to maintenance and repair operations, that help organizations optimize their asset performance, minimize downtime, and reduce costs.

Inconvénients

Implementation and maintenance costs: The cost of implementing and maintaining IBM Maximo Application Suite, including the software itself and any associated services, can be substantial. Additionally, the initial implementation and ongoing maintenance and upgrades may require significant resources.

Avantages

I have been using Maximo for about 2 years and have been very happy with the ease of use and the reports it generates. I have been using Maximo to track our equipment and work order requests. I have found the maintenance history reports to be helpful in predicting equipment failure. I also use it to track employee time and generate reports on individual employee work habits. It would be nice if it could compare time worked from day to day, but it does not so far.

Inconvénients

Maximo has many features that can be useful to businesses, but it may also be confusing for some users. The software is expensive, and much of its cost may be due to its advanced feature set.

Avantages

Capable and has amazing industry verticals which set Maximo apart from all competitors. The addition of HSE manager was a great value and the recent Supply Chain functionalities enhancement were spot on. Overall, when it comes to having an out of the box product with deep industry understanding, Maximo is the way to go.

Inconvénients

##Product 1: The product lacks standards business processes, just like SAP, Maximo must ship with standard business process. Stressing on the same point, I'd rather spend time and money understanding the standard business process and using it as a starting point than having the absolute freedom to create whatever because this is where "replicating legacy systems" starts.

##Product 2: It is difficult to justify Maximo investment compared to Oracle EBS or SAP! unless you really need a specific industry vertical, Maximo is one system which require million integrations. Hence, Maximo must ship with, not only the excellent MIF capability, but also with free integration adapters to major systems from Oracle and SAP. The cost of maintaining a custom integration between Maximo and those systems is just to high compared to integrations between Maximo and less demanding systems.

##Vendor 1: If IBM is not able to provide a fully integrated ERP system, then they have to make the product more appealing by reducing the cost of getting up and integrated with the existing ERP system. Not only by offering a generic way to integrate but also to provide a set configurable integration adapters with business cases.

##Vendor 2: The licensing scheme has to be revised to become more flexibly, every product has weaknesses compared to competitors and if IBM cannot offer a full ERP then they must take it easy and compensate somewhere else.

Avantages

Maximo can do EVERYTHING. And if it can't, you have the tools within the product to build it. Maximo has a multitude of add-ons, industry solutions, etc. that add functionality to meet the needs of nearly any industry or use case. We've been implementing Maximo at clients of all sizes for years now and never had to tell a customer "No, it can't do that".

Inconvénients

The only drawback for some customers is license pricing. Compared to the rest of the market, IBM is in the higher end, but you get what you pay for and much more with Maximo! Also, IBM's COTS mobile solutions to interface with Maximo are a little lacking, but there are a multitude of 3rd party solutions that will work even better.

Avantages

The program is good at getting things done in the background. Importing the current records can be a problem if someone was to go and make changes after the snap shot was taken. All updates after the import wouldn't get imported. The uses are endless as to what function that you may have just set it up they way you would like a report to run and it works every time unless the server goes down.

Inconvénients

The learning curve for the system is massive and will take some time to get used to and proficent in the workings of how things are running.

Avantages

Asset tracking, preventative maintenance tracking.

Inconvénients

Difficult to track all open orders. Difficult to track time charging and part costs.

Avantages

This has replaced several systems meaning you can find a wealth of detailed information in one place. It is easy and quick to produce reports and categorise information. Everything is precise and you can tailor the pages you view to your needs, sharing them with whoever needs to see them. Creating your own queries is also very useful.

Inconvénients

Unable to view jobs planned in preferred order however I believe that this is a company limitation rather than the application itself.

Avantages

- easy navigation
- main information needed very easy to see
- everything needed is in one place.
- saving options are easy so things are no lost
- easy to add and view attachments

Inconvénients

- not always good to use with planning, a planning tool intergrated with maximo would be good for my role.
- freezes quite alot
- only one person can amend at a time so if you have amended something it will not let you save it.

Avantages

Maximo is great because you can track and analyze a lot of data with one program.

Inconvénients

When I was a calibration technician it took a lot of time to set each calibration up.

Avantages

Maximo has many features that are customizable to fit your needs. This is great if you want to be able to prioritize your work orders for safety or energy savings.

Inconvénients

It is easy for work orders to get lost if you dont write them correctly. Work orders separate from engineering orders and even if you change them from one to the other they get lost in maximo purgatory. When imputing a charge code in the work order screen it gets overwritten when the assigned group gets put in. This is extremely frustrating.

Avantages

Immediate access to colour utility prints. Access to job initiators pictures of site. Real time upload of images. Accessible via toughbook on site and via desk top when office based.

Inconvénients

Will not work with apple products. Log ins will expire for no apparent reason and is laborious to reinstate. Could be slightly easier to use, needlessly complicated for site based work.

Avantages

This software is loaded with tons of tools to manage inventory, and general work flow in the industrial environment. We use it for logging and taking repair work orders, handling of parts orders and fufillment and job scheduling.

Inconvénients

The interface is really hard to use. There's so many options and hidden menus that you can get lost easily. Setting up your home page takes a long time but once it's set up i's easy to use.

Avantages

- Industry Solutions, specific for each industry.
- The product is definitely the most mature.
- Extremely flexible.
- User groups for my industry, great to share best practices

Inconvénients

- Still expensive, but it is the premium product.
- Customer support is ok.

Avantages

Tracking of work orders and service requests is great, also assigning job codes to preventative maintenance plans and labor hour tracking.

Inconvénients

Ability to make changes or customizations to software

Avantages

* the dig teams that use maximo close jobs correctly and in real time stopping fines on permits.
* easy to view all information
* easy to see notes added by the office with regards to customer information so nothing is missed whilst out on site.
* we can update pictures to the teams
* pin point locations of digging.
* attach gas drawings to the job so the teams are digging safely.

Inconvénients

* maximo has a tendancy to freeze
* if teams are in a bad signal area it can cause permits to not be updated in time.
* alot of the time i need to reset my password
* on a small screen it sometimes looks to much for the teams out in the field.

Avantages

This tool provides ITService management ticketing tool Options with low cost. It has features at par with competitive tools, providing Incident, problem, change modules.

Inconvénients

service level reporting module can be improved

Avantages

Maximo has a wealth of functionality built in which means you can do more with a single program. This allows for a single point of use program which is potentially more efficient.

Inconvénients

This software is not user friendly at all! I have used a lot of difficult software but this one is the least user friendly I have encountered in a long time! It really detracts from the positives of the software.

Avantages

The fact that you have records of work orders/job from years ago!!!

Inconvénients

It sometimes takes time load, causing lagging. Also don't like how quickly it times out

Avantages

creating a ticket in Maximo was easy enough. I created hundreds of tickets a week

Inconvénients

some required fields I could have done without .
There did seem to be a log out issue where I would constantly have to log back in daily.
The search feature is overly complicated and doesn't work at times.

Avantages

The product is very straightforward and easy to use. With a little work and thought on the input end, the system grows itself into a very powerful tool. The gentlemen who performed my startup took time with me and reviewed what I was looking for out of the system. Then they ran a quick, mocked-up model to ensure the outcome was what I really was looking for. I was able to provide all my input data in simple Excel spreadsheets that they scrubbed and uploaded into the system, and it has been growing since. They are highly supported; I am still treated with the same attention and aggressiveness as I was when we first started. Every couple months, I look to have additional reports and queries created, and the same amount of professionalism is still shown with each request.

Inconvénients

With the way we have the system set up, we have 10 different locations. The only drawback is if we transfer an asset from one plant to another, the receiving plant can not see the asset history. We have the system set up so each plant only sees its own assets, so this way, they just have the options of choosing the asset for their work orders. This way, they are charging the labor and part to the correct assets.

Avantages

Very robust platform for asset management. You can configure all sorts of tasks and manage not only tools and machines but all can of assets. Programing and tracking of preventive maintenance. Inventory control. Ability to interface with other systems, like MES.

Inconvénients

Requires going through a good amount of learning curve for end users, but nothing overcomplicated.

Avantages

I dont have any feature I liked about the product. This might be a good solution for software engineers who are dealing with design of workflows etc but this is not a product for final user.

Inconvénients

User interface is really really bad. Its user interface does not encourage you to use it. Even filling a simple from for raising a ticket is becoming a headache.

Avantages

This software is ideal for companies with a lot of assets to keep track of. I use the tool to run reports on the status of changes made to our trains but I know it has the capacity to do so much more.

Inconvénients

It isn't all that user friendly but with the right teacher it is easily navigated. The software can be slow at times but then I deal with a lot of data which may be why

Avantages

The functions that I needed worked very well

Inconvénients

There were a lot of functions that weren't needed. Needs more customization.

Avantages

Good for creating a spread sheet . Nothing more to say.

Inconvénients

Very difficult to add any other search when inside of your inventory. Has about as much intuitiveness built in to it as a rock has.

Avantages

Once your learn how to use all the functions, a very capable system for WO's, parts, etc. Used it on a daily basis.

Inconvénients

It took some training on how to use it properly. There are a lot of features, not sure if you could really use them all.

Avantages

The good and bad is the flexibility of the product. Each company implements and utilizes the software differently. But, companies who have similar issues can share solutions through the numerous User groups, like MUWG and GOMaximo.
In addition to being a great asset / maintenance management package, it is also a developmental platform so it can be configured to solve many problems and replace in-house systems.

Inconvénients

Being so flexible, there are times, especially when upgrading to a newer version, that it is difficult for IBM to duplicate issues we are having.

Avantages

Maximo is a tool that we user to make request with consumer. It's help us to make follow of they problem.

Inconvénients

Customer doesn't have a message when a ticket is open and it's the same thing when the ticket is close so we receive call form consumer to know where is they resolving problem is.

Avantages

The name is short. It looks good it is web based the icons are bright the drop down menus help.The customer services is great as long as you pay the fees
Not worth it other programs compete at a fraction of the cost.

Inconvénients

To complex a system for most businesses you have to have a staff dedicated just for the system. 450 page manual that never gets read who has time. Companies use it for show no for work because it takes to long to learn it and if you have a problem with it your stuck. Labor intense system others can do with petty cash funds.

Avantages

Maximo is a very "all inclusive" software that can be used for whatever your business needs are; flexible enough to adapt to your business; and meets industry best practices to help set process standards. Maximo UI's are very easily configurable to provide a look and feel that suits your needs and allows your legacy process work flows to be automated.

Inconvénients

Maximo can be very complex during initial implementations and certain upgrades.

Avantages

Very comprehensive for you to build asset management trees. This allows you to add all components of an asset to track maintenance and life cyle.

Inconvénients

Very very slow to add each and every asset to the tree. Gearbox, actuator, valve etc. Year of installation and any attributes you wish.

Avantages

This application is used in order to manage the assets of our company more effectively. Entity,Inventory,Purchasing and Used in Service Management.

Inconvénients

Very useful software, no negative side.

Avantages

The ability to configure the application, particularly in the recent versions. We're currently on 6.2 which has limited configurability, but version 7.x and greater seem to have an extensive amount of configurability without the need for customization.

Inconvénients

The overall user interface of the application. I'd like to see it modernized.

Avantages

The flexibility of the product, that can interface with anything with a .txt file generation and the possibility to easy adapt any new system, also the web services and the programming script languange

Inconvénients

Price is too high. It really is an excellent product, but the price does not allow the SMB market to use it

Avantages

The software is user friendly and is very flexible to meet our demands.

Inconvénients

The product licensing structure is expensive. At our company, we are currently competing with an Oracle product. With Oracle, when you have the license to one module, you have access to all of the other modules.

Avantages

SOA frame work,applications supports maintenance domain

Inconvénients

Need focus more FMEA analysis and enhance product to handle important Reliability concepts,the way SAP is coming as a single platform for enterprise giving customers to re think on having separate infrastructure for Maximo.

Avantages

It can be configured just in any way that meets the customer's requirements, well built product that can integrate with the other enterprise systems easily.

Inconvénients

Product is very expensive and getting the right talent to implement and support is always a challenge to many companies.

Avantages

Controls for change management and P to P. Integration to other systems to support full business processes. Ability to make config changes.

Inconvénients

Not user friendly for end users who are not very IT literate.
Upgrades are horrible
Licensing is expensive

Avantages

Configuration from front end. Ease of use. The envirosphere associated with the product.

Inconvénients

Just so much to learn for any individual, and both training and documentation are difficult to manage just because of sheer volume.

Avantages

Amazing integration capabilities. In addition, the solution has many features in the box that accelerates the adoption

Inconvénients

It is difficult to use, because it has many funcionalities. Additionally, the user interface is very recharged

Avantages

The product is versatile and expandable. Many modules cover a wide variety of needs, as a maintenance management tool, financial tool, and as a purchasing tool, to name only a few. Each module ties together and relates all transaction back to the asset. Projetech has proven itself as a knowledgeable and service-minded company. Projetech is able to offer many new ideas and innovative solutions to meet the customer's needs. Projetech's management of the Maximo program is the best!

Inconvénients

None. This product is one of the highest-rated product on the market, and we have not been disappointed in fourteen years!

Avantages

Ability to capture data on Work Orders. Notes, labor, materials, purchasing, invoicing and attachments. We also utilize routes, condition monitoring, and meters.

Would like to know more about Asset Heath.

Avantages

Highly customizable
Useful asset tracking and management tool
Can be accessed from PC as well as mobile

Inconvénients

Not user friendly.
Take long time to load documents in the system.

Avantages

Maximo is web-based and relatively easy to navigate. Projetech made the switch between versions as seamless as possible with such a huge gap between with very little lost work time. They are always available to answer any questions or to talk me through learning something new.

Inconvénients

Our version jump was so huge that the old and the new do not communicate well. The thing I like least about Projetech is that they are so far away. I'd like to be able to drop in and visit.

Avantages

IBM Maximo is the state of the art of the software controlling buildings, plant, equipements. It's the real Internet of Things

Inconvénients

No major cons for this software, except the direct support from IBM; it's a little slow and it's better to be in touch witha skilled reseller.

Avantages

Utilizes a planners role in the flow of design.

Inconvénients

Not as accounting friendly as we would like to see. Cost point slightly high.

Avantages

I like how organized it is, how easy it is to use the QBRs to fit our company's results. Projetech is a fantastic company. Everyone is so very helpful; they are very organized, and they follow up quickly to see that your issue is resolved in a timely manner. I have never worked with a more organized support group than Projetech.

Inconvénients

I have not used the software long enough to have a least.

Avantages

I mostly like the functionality and the custom features. There are a lot of out of the box features, but you can still customize when you need.

Inconvénients

I least like that this is an on prem software. This requires all of the general on prem needs where a cloud tool saves so much infrastructure headache.