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Tous les avis sur KASA Appliquer les filtres
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
Having this service is essential to my success in private practice.
Avantages
The software is clear and easy to use. If I have any questions, my "team" is there to help. They are always friendly and knowledgable.
Inconvénients
I would like to have more prompts in the "notes" section as well as the treatment planning section. I understand the reason for having to verify submitted dates of service but the two step process is sometimes frustrating due to the added time.
Réponse de Therapy Brands
Angie,
Thank you for your review and your feedback.
We are proud to partner with you, and look forward to continuing to see your practice grow!
Thanks,
- Secteur d'activité : Gestion d'organisme à but non lucratif
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant plus d'un an
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Provenance de l'avis
You Get What You Pay For...
Avantages
The features seem to be relatively standard to other EMRs, and I think this would be a good option for churches and non-profits who wish to reduce costs.
Inconvénients
It is very clunky and highly unresponsive. You can rarely get in contact with someone from customer support to resolve an issue. I would highly recommend using another EMR for your practice.
- Secteur d'activité : Psychologie
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Provenance de l'avis
Kasa is a good solution for your practice
I use KASA to help me with billing and scheduling. I am new to private practice so it has been a big help to me for the administrative side of my business. The billing and scheduling team are very knowledgeable and are helpful when I have questions or if I need assistance.
Avantages
What I like most about this software is that it is easy to use and it is functional for helping you to run your practice efficiently. I like the to-do list for my progress notes.
Inconvénients
What I like the least about this software is that it is not mobile friendly. I use my phone regularly to access my calendar and scheduling, and it does not work well on your mobile device.
Réponse de Therapy Brands
Rhonda,
Thank you for your review! We are excited to be working with you in growing and managing the administrative work of your practice!
Also, thank you for your feedback on the limited mobile functionality; this is on our list of areas to continue to improve in the future.
Thanks,
The KASA Team
- Secteur d'activité : Psychologie
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Provenance de l'avis
Just What I Was Looking for!
A+ For the EMR and mostly for the billing services they provide
Avantages
The software is incredibly easy to use and took very little warning her to be able to be comfortable and get it done. Our use their billing service, and this is the reason for the 10 out of 10. The platform is incredibly easy to use but they also do a great job making sure that I get paid for the claims I submit him leave much more time for me to be able to focus on my practice. The customer service is outstanding and they always get back to my emails within a day, usually pretty quickly and they always have an answer. After stumbling around with a few other options for EMR and billing options, I will be here for as long as they’ll have me.
Inconvénients
There isn’t a lot of ability to change the structure of note templates, but they have what insurance needs.
Réponse de Therapy Brands
Ted,
Thank you for your review! We're glad you are happy with our services and excited to partner with you as you grow your practice!
Thank you,
The KASA Team
- Secteur d'activité : Psychologie
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
I find the software easy to use and the reports can be done in only a few minutes.
Easy writing of reports and access to printing reports
Avantages
The information is succinct and easy to enter. Retrieving reports for releases does not take much time or effort.
Inconvénients
The intake reports do not pull together well in a complete evaluation report. There is very little time once a report has been saved and signed to make changes and the unlock process is a cumbersome.
Réponse de Therapy Brands
Becky,
Thank you for your review and your feedback. This is helpful as we continue to make updates in our system!
Thanks,
KASA Solutions
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
A great full service product and team!
Avantages
I like that it's not only software, but a full service team comes with it to help with all of my agency's billing and scheduling needs. We have positive feedback from our clients about the reception team which is extremely important as they are frequently the client's first contact.
Réponse de Therapy Brands
Shannon,
Thank you for your review. We're excited to partner with MWR Counseling as you grow and expand your practice!
Thank you for entrusting KASA with your billing and scheduling!
Thanks,
KASA Solutions
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
great experience
Avantages
The ease of use and all information in place is the best feature. The software was easy to learn and support when needed
Inconvénients
none so far. It has been a great help to me. Maybe a feature that offered more reports or ability to adjust note templates.
Réponse de Therapy Brands
Sherry,
Thank you for your review. We are in the process of developing an update to our system to allow full customization of note templates in the future -- stay tuned!
Thank you for your partnership with KASA!
Thanks,
KASA Solutions
- Secteur d'activité : Psychologie
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Provenance de l'avis
Private Practice Therapist
Having the EHR and billing support has been very helpful in terms of freeing me up to attend to all of the start up responsibilities of opening a practice while also focusing on what I enjoy most, being in session with my clients.
Avantages
I like that Kasa is always working to improve it's product. I'm not quite 6 months in, and there have already been updates that have improved my experience with the software. I appreciate that the navigation between pages is simple and easy to use.
Inconvénients
It would be nice if there were the option to upload a documentation template that could then interact with dictation software. As a provider working in a niche area, pediatric care, that would be helpful for me.
Réponse de Therapy Brands
AriAnna,
Thank you for your review! We are always working hard to improve our system and roll out new features, so it is great to hear that you are happy with the changes and updates we are making to your portal.
Please do not hesitate to let us know if you have any questions for us!
Thank you,
KASA Team
- Secteur d'activité : Hôpitaux et soins de santé
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé tous les jours pendant plus d'un an
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Provenance de l'avis
I would be at a loss for billing without the KASA team
Billing help primarily
Avantages
There is someone there to help with billing and software issues. They are prompt polite and helpful.
Inconvénients
I have trouble at times navigating aspects of the software that I infrequently use, about amounts paid by various insurance companies also sometimes the intake information like goals, doesn't seem to make it to the first note. However, I am not very tech savvy.
Réponse de Therapy Brands
Barbara,
Thank you for your review! As a reminder, your account management team is ready to help you navigate portions of the system you may not be as familiar with.
Thank you for your partnership with KASA --
Thanks,
KASA Solutions
- Secteur d'activité : Psychologie
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé tous les jours pendant plus d'un an
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Provenance de l'avis
Worth the money
I have enjoyed my experience with KASA overall. My only concern is that I have frequent changes of my account representatives.
Avantages
Ease of use. Start up is simple. Efficient. User friendly.
Inconvénients
I have no cons to provide. I am please with the product.
Réponse de Therapy Brands
Kyle,
Thank you for your feedback! We are excited and proud to partner with you as you grow your practice!
Thanks,
The KASA Team
- Secteur d'activité : Psychologie
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Provenance de l'avis
Great support and wonderful customer service!
Avantages
This program has been a great addition to a new private practice. It is easy to use, easy to bill, and KASA has great customer support. I like the reports that you can run. It has been great thus far for a private practice.
Inconvénients
I would like the date of the next session to show when I am writing a progress note so that I do not have to save and double check the date of the next session. Minor issue at best.
Réponse de Therapy Brands
Angela,
Thank you for your review and your feature request! We have passed this comment on to our software development team for consideration as we continue to roll out new features!
Thank you for partnering with KASA!
- Secteur d'activité : Appareils médicaux
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
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Provenance de l'avis
Great product
Avantages
This product is easy to use and helps maintain compliance
Inconvénients
Integration process was good but could have been a bit smoother
- Logiciel utilisé tous les jours pendant plus d'un an
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Provenance de l'avis
KASA is a phenomenal business resource.
Avantages
I thoroughly like the ease of doing my billing when I am ready to anywhere I choose and at anytime I choose.
Inconvénients
I dislike having limited technical support outside of traditional business hours, on weekends, and holidays .
Réponse de Therapy Brands
Chelyne,
Thank you for your review and feedback. We are glad you are generally pleased with the services you receive with KASA.
As a reminder, the "Help" section within your KASA portal gives access to a number of common questions. Beyond that, submitting a support ticket over the weekend does get top priority to be handled during business hours.
Thanks,
KASA Solutions
- Secteur d'activité : Psychologie
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé tous les jours pendant 6 à 12 mois
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Provenance de l'avis
Professional and Efficient
The professionals at KASA have are efficient, knowledgable, and goal orientated. It has been a great experience opening up my clinic with KASA supporting me the entire journey.
Avantages
I like the ease of use and that there is great support from the staff.
Inconvénients
I would like to see more flexibility in modifying the clinical notes.
Réponse de Therapy Brands
Julie,
Thank you for your kind review! We are excited to be partnered with you and appreciate your feedback!
Thank you,
The KASA Team
- Logiciel utilisé tous les jours pendant plus d'un an
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Provenance de l'avis
All around great service!
Avantages
KASA offers a full service package which is great for those of us who provide service but also handle the business operations.
Inconvénients
I would love to be able to add to the treatment plan. I would like to be able to upload my consent and have clients sign the consent via tablet so that I can reduce my on-site paper usage.
Réponse de Therapy Brands
Angela,
Thank you for your review and your suggestions for new features -- it is always helpful to receive feedback as we look to add new options!
Thanks,
KASA Solutions
- Secteur d'activité : Psychologie
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Provenance de l'avis
Kasa Review
Great
Avantages
The Kasa system is quick & easy to use.
Inconvénients
Treatment plan component could be better. Also, if they could implement an electronic signature format so clients could electronically sign consent forms.
Réponse de Therapy Brands
Kendra,
Thank you for your review! We are excited to see that you enjoy using our system and services. We are constantly working to make updates to the system and are reviewing our current implementation for the treatment plan.
Thank you for the helpful feedback, and for trusting KASA to help manage Midwest Counseling,
Thanks,
KASA Team
- Secteur d'activité : Psychologie
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Provenance de l'avis
Efficient and Professional
The verification of benefits features is so helpful because it cuts down my time on the phone to do it myself. CSRs have been godsents to me as a new business owner. They bring observations or concerns to me when they are made aware by MCOs or insurance companies.
Avantages
I have really enjoyed the professionalism and efficiency of the KASA team. I receive replies to my inquiries within the same day and they go above and beyond to resolve my issues.
Inconvénients
I have no complaints about this software.
Réponse de Therapy Brands
Breanne,
Thank you for your review! We are proud to partner with your practice! Please let us know if you ever have any questions!
Thanks,
The KASA Team
- Secteur d'activité : Psychologie
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Provenance de l'avis
Worst experience with any company
I'm currently trying to terminate my contract due to breach of terms. Their sales people misrepresented their products and services, they mishandled my enrollment and I'm currently 5 weeks behind in billing, their staff passed issues onto one another with no one taking accountability, they are not responsive, it will take over 24 hours to get a response email. This has been the most stressful, time consuming and expensive business mistake during my private practice. I regret believing their sales pitch.
Avantages
patient portal, patient portal, patient portal
Inconvénients
Time consuming, duplicate patient files, not user friendly, little customer support
- Secteur d'activité : Gestion d'organisme à but non lucratif
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Provenance de l'avis
Better than being alone, but still needs work.
There wasn't a lot of explanation regarding how to annotate dollars received or integration of additional software
Avantages
Consistent communication and overall availability.
Inconvénients
It is not compatible with outlook to combine calendars or upload files.
Réponse de Therapy Brands
LaSharon,
Thank you for your review! We're glad to see that you consider us an asset to your organization, and please feel free to reach out directly to your account management team with specific questions about the system or suggestions for improvement!
One positive to note, though, is that our calendar does do a sync with Outlook, and we will have our support team reach out to you to show you how to get this configured!
Thank you!
The KASA Team
- Secteur d'activité : Psychologie
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Provenance de l'avis
AMAZING!!!
Avantages
I made the switch from another software provider to KASA just a couple of months ago and it has already paid for itself! Having a virtual front desk that is staffed with kind and knowledgeable people has proven to be invaluable! I'm sticking with KASA for the duration!
Inconvénients
I have not experienced any negatives from this software.
Réponse de Therapy Brands
Stacey,
We're so glad to hear about your positive experience with our team and software! Please don't ever hesitate to reach out if you have any questions!
Thank you!
- Secteur d'activité : Hôpitaux et soins de santé
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
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Provenance de l'avis
Fantastic comprehensive service!
Excellent demo, setup, orientation, and now product/service performance!! In every way my expectations have been exceeded!
Avantages
1. Good customer service,
2. Easy to use/learn,
3. Comprehensive in nature
Réponse de Therapy Brands
David,
Thank you for your kind review. We are proud to partner with your practice and are excited for your future growth!
Thanks,
KASA Solutions
- Secteur d'activité : Psychologie
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Provenance de l'avis
KASA EMR Review
Avantages
Billing
Scheduling
Quick responses
Helpful staff
Inconvénients
Cost for cred. Insurance
Connection issues
Réponse de Therapy Brands
Lindsey,
Thank you so much for your review! We are glad to hear you are enjoying using our services, and we are proud to partner with you in your practice!
I touched base with your team, and it sounds like your insurance connection issue is a problem with one particular payer who you are not yet set up with ERAs for. Your account manager will be reaching out to you today to see how we can resolve that for you!
Thank you,
The KASA Team
- Secteur d'activité : Psychologie
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Provenance de l'avis
It’s like having an in house team.
Troubleshooting done by professionals, thorough.
Avantages
Ease of use, features, customer service, transparency.
Inconvénients
Would like it to appear more branded by my business to clients.
Réponse de Therapy Brands
Monica,
Thank you for your review -- we're glad you are enjoying your partnership with KASA!
- Secteur d'activité : Hôpitaux et soins de santé
- Taille de l'entreprise : 5 001–10 000 employés
- Logiciel utilisé Autre pendant Essai gratuit
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Provenance de l'avis
Decent EMR system
Avantages
This EMR system overall was a reasonable price and easy to use softward
Inconvénients
The software does require some training before using.
Réponse de Therapy Brands
Nam,
Thank you for your review and we are glad you were happy with our product and services!
Thanks,
The KASA Team
- Secteur d'activité : Gestion d'organisme à but non lucratif
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé toutes les semaines pendant 1 à 5 mois
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Provenance de l'avis
Recommended KASA EMR
The representatives at KASA have been amazing. Throughout the onboarding process, they were incredibly helpful and checked-in with me constantly. They rapidly responded to emails and made the whole process as smooth as possible. All of the representatives were incredible!
Avantages
The software is easy to utilize and edit changes throughout the document. EHR is a breeze because of KASA.
Inconvénients
It did take a little bit of finesse to figure out some of the navigation features, but once I did, the process moved much more quickly.
Réponse de Therapy Brands
Caitlin,
This is great to hear! We love partnering with you and look forward to continuing to help you grow your practice!
- Secteur d'activité : Psychologie
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé toutes les semaines pendant 1 à 5 mois
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Provenance de l'avis
Kasa
Good.
Avantages
Transparency and help provided. How your able to see status of things
Inconvénients
Little too much billing terms for someone who does not do medical billing
Réponse de Therapy Brands
Hello Nicole!
Thank you for your review, and I am glad you are happy with our services!
We will pass along to your account team your feedback on billing terms -- we definitely want you to be comfortable with the terminology our team uses to manage your claims and communication progress or updates.
If there is anything else we can do to help, please don't hesitate to reach out!
Thank you,
The KASA Team
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Provenance de l'avis
Easiest system to use with the best people I've ever found to help me!
Can't think of many con's. Before using this system I was using office ally, and before that to other systems over many years. Not only is this the best system I've ever found, but the most helpful and supportive people to make my business actually work. I can't more highly recommend this system, these people, and the work that's being done. Thank you.
Réponse de Therapy Brands
Scott,
Thank you for your advocacy for KASA and your kind review! We are proud to partner with Ardent!
Thanks,
KASA Solutions
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Provenance de l'avis
Great company, great service
My experiences with KASA as my billing agency has been great. If I have any issues or questions they respond promptly. I spend less time talking to insurance companies, billing and more time with my clients.
Réponse de Therapy Brands
Mary,
Thank you for your review. We are glad to partner with you and help you focus more on the areas you are passionate about, while we take care of the administrative burden!
Thanks,
KASA Solutions
- Secteur d'activité : Psychologie
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé tous les mois pendant 1 à 5 mois
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Provenance de l'avis
Business changer!
Avantages
KASA has helped my business tremendously! I was struggling with insurance claims and now I don't. I'm able to focus more time on my clients instead of insurance forms. Very helpful, friendly staff! Highly recommend!
Inconvénients
I can't think of any I don't like about the software. There's a learning curve of course, but it is easy to pick up!
Réponse de Therapy Brands
Abbey,
Thank you so much for your review! We are always excited to partner with therapists and we love when we read reviews or feedback that we have been able to be a part of your success and growth!
Please do not hesitate to reach out if you have any questions!
