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Tous les avis sur ProCalV5 Appliquer les filtres
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Provenance de l'avis
Once Upon A Time In A Galaxy.
For some company's cal data, the ability to delete anything anywhere would be helpful. Being forced to live with, keep, etc., data mistakes is not desireable. A person should be able to alter/delete anything that is entered if the Company policy allows it.
Avantages
ProCalV5 does everything I need it to do fairly well with out too many "Dang-it, it won't do that"s.
Inconvénients
Need to be able to delete one (1) cal record without losing the entire record for that one instrument. I.e.- Reassigned an instrument and gave it a new Instrument Id. The old obsolete Instrument Id. keeps popping up unless you give it a "next cal due date" that's way in the future. OR... maybe, I just don't know what the H*#% I'm doing.
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Provenance de l'avis
Best in the Business
Having worked with and validated numerous systems for various pharmaceutical and biotech companies over the years, including other calibration and maintenance management systems, I found ProCalV5 to be the easiest to work with, validate, and implement. The system is intuitive, flexible, and mature, thus reducing the time and effort from initial purchase to Production roll-out to the end users. The customer service and support staff at PTI are extremely knowledgeable and responsive. Response time to questions or any concerns was almost immediate in many cases. There is no question that my organization is 100% satisfied with our decision to move forward with ProCalV5 as our calibration and maintenance management solution.
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Provenance de l'avis
ProCal Review
More initial training and help with the setup..
Avantages
The special features are nice and will be better when we get more data input into the data base.
Inconvénients
Not being able to search for the serial number was a big issue for us. We did get this resolved by changing the data migration parameters but the search feature could use more help. The validation of the system is very expensive and would be nice if it could be broken down into areas that the customer can choose to validate. As more features are added we could validate as we go, which would spread the cost out.
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Provenance de l'avis
ProCal V5 at DSM PTG
Satisfactory!
Avantages
I had a wonderful training with Rocco S. He visited our company last year to demo the ProCal system we purchased in 2009. I am delighted that our company is now using this software.
Inconvénients
I had a very bad experience with customer support when I tried to call the 24/7 hotline. I did not get back any response from the issue I was calling about. I am not sure if issues have been addressed or not. I never call the hotline again. I hope the hotline folks can have better customer support service-friendly, courteous and kind.
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Provenance de l'avis
ProCal Review from an IT-Perspective
From an I.T.-perspective, the software implementation and configuration tasks were painless. I especially like the training and configuration workshop concept that Prime Technologies follows. As opposed to other I.T. projects, where we implement and then train, I thought this process made more sense. It allowed our users to see and learn all aspects of the system, configure the system, and then try it to make sure it functions as intended.
After the workshop, validation documentation, production implementations, data migrations, and official cutover activities are conducted.
As for the actual software, I would not be able to comment on its effectiveness.
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Provenance de l'avis
Excellent software and customer service
It is a bit overwhelming at the beginning, because of all the features. Break it down in little pieces and once you are comfortable with an area move to the next one. The technical support is always there to help with any questions during any phase of the implementation.
Avantages
* Customer Service is always exceptional
* The software has endless features, so it not only supports our current needs but it has a lot of room to grow
* Extremely flexible to customize it to your company needs
* Customized data migration process from our old calibration software
Inconvénients
Have not found one yet
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Provenance de l'avis
Global Implementation Process: Prime Technologies ProCal V5
Praxair selected Prime Technologies to implement the ProCal instrument calibration software in all global production facilities. The Prime technologies team has exceeded expectations supporting Praxair in design, configuration, training and validation of the solution. Great response by all Prime team members, excellent demonstrated customer service with response, professionalism which has resulted in a project which is on schedule/on budget and most importantly meets our expected results.
This project will run through 2015 and we have no concerns with completion that meets our global customer requirements.
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Provenance de l'avis
ProcalV5
Pros:
The product works great and has lots of functionality.
Great for multiple users.
Easy to print out reports and Cal Certs.
Cons:
Administrator Features could be a little more robust. Would be nice to see who has been idle.
Overall:
This is great product and well worth the money. Every time we call them they come up with a solution in a timely manner. Sometimes even same day. We have over 400,000 calibrations in the system and still runs smooth. They were very supportive when we rolled out the system.
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Provenance de l'avis
Worthwhile
Once you get the program up and running its a great way to track information. The earlier on you start using it the better.
Avantages
Excellent program for keeping track of Equipment calibrations/PMs/repairs. A lot of information can be stored for each institutions equipment profile.
Inconvénients
A lot of lists to set up, and a lot of fields to fill out, very repetitive unless you have Admin utitlity to make lists avaialble for all institutions.
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Provenance de l'avis
Great Software
An excellent software package, after reviewing many other CMS packages, ProCal was by far the best when considering functionality and cost
Avantages
Ease of use for non-computer literate technicians
excellent reporting and complete overview of all calibration activity.
Greta improvement to business workflow using ProCal work orders.
Wide array of options to suit our needs and how we perform calibrations
Inconvénients
Have had no problems
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Provenance de l'avis
Still New
Refresh button. Spell check. Have a basic vocabulary built into the drop down lists, we can always add or modify. Same thing with basic test groups, they should be some basic ones built in, we can build from there.
Avantages
Just starting out in the biz. I havent been able to figure it all out but with there support I'm doing ok.
Inconvénients
It comes blank. Being I am new and don't know what goes in the blanks that made it harder to figure out.
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Provenance de l'avis
A must have for calibration companies!
Would'nt know how to manage without it!
Avantages
Has helped us bring together our records nicely. Very convenient to have our entire customer base and their assets all under one system. Asset management and evaluation possibilites are powerful. Search Query is extremely valuable.
Inconvénients
Would love to be able to edit notes under instruments and be able to change customer names.
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Provenance de l'avis
Great Software!
I have used ProCalV5 for 2 years now. Updates are effortlessness and support is second to none. ProCalV5 is easy to use and navigate. It is much better than others out there. Many features are able to be customized by you. Reports are a breeze and easy to filter. Saves time and man hours. I would recommend ProCalV5, if you are looking to start a calibration program or replace existing one. Great software!
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Provenance de l'avis
Great Product!
My company has used Procal for 5 years and we are truely impressed with the overall ease of use , flexibility, detail and most importantly excellent customer support. Anytime we need assistance or want to customize a report, the team at Primatech are always there to take care of us. I would highly recommend the use of this product for the management of any serious calibration program.
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Provenance de l'avis
Fujifilm Diosynth Biotechnologies
First off, ProCalV5 is the most robust Calibration Management System on the market. It not only allows you to track, maintain, and schedule calibration but you can track spare parts, manage PM's and Work Orders as well. We have used ProCalV5 for 2 years now after looking at several different software packages. There is nothing better than ProCalV5.
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Provenance de l'avis
xxxxx
I personally would highly recommend this to anyone in charge of or performing calibrations especially with respect to audit potential of work performed.
Avantages
Good layout with regard to actual work flow.
Inconvénients
Automatic setup to show or not show limits and accuracies at startup
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Provenance de l'avis
Weyerhaeuser Columbus Ms.
This is a great soft ware that makes my job much easer. I look forward to audits now!
I would like to be able to edit some of the names of the data fields to better suite our needs but overall I have been very pleased with this product.
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Provenance de l'avis
01-30-2011
include suport online or call hot line help.
Avantages
Very good program
Inconvénients
No good examples of how to setup up the different modules in Procal.
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Provenance de l'avis
Easy to Use
I would purchase again.
Avantages
Ease of use. Nice features
Inconvénients
The calibration points & test points don't always function properly.
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Provenance de l'avis
Review
Great. My customers are impressed by the reports.
Avantages
Robust, easy to use
Inconvénients
Had to purchase Crystal Reports to edit report
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Provenance de l'avis
FCS
Overall impressions of the product and service are excellent. Easy to use intuitive software, helpful personnel.