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12 avis sur 61
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Lisl
Lisl Afficher plus d'informations
  • Secteur d'activité : Édition
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
5
Support client
5

4
Publié le 29/10/2018

Fraxion Review

Our experience with the software and Fraxion team has been very positive. We are hoping to improve spend approval process, automate processing and control our costs.

Avantages

The system is extremely user friendly and can be used with little to no training. It creates an overall view of the spend, which puts the authoriser in a informed position before approving the spend. The automation of the process and paperless environment is great!

Inconvénients

We had some difficulties integrating the software to our ERP

Igsaan
  • Secteur d'activité : Assurance
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
4
Fonctionnalités
4
Simplicité
5
Support client
5

4
Publié le 03/10/2023

Fraxion spend management cloud software

Fraxion is easy to use and new features or upgrades is released often.

Avantages

The UI is simple and you easily know how to capture the quote or invoice just by looking at the screen.

Inconvénients

It would be great if the accounting side was part of Fraxion and not need a seperate Accounting ERP software

Mpho
  • Secteur d'activité : Gestion de l'enseignement
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
4
Fonctionnalités
4
Simplicité
4
Support client
5

5
Publié le 03/03/2022

Fraxion User Feedback Review

Correct procurement processes being followed.
Spend Alerts to budget holders brings awareness to Centre heads on over spend on budgeted line items

Avantages

User friendly
Enhanced controls to minimize risk areas
Simplified reporting in tracking costs versus budgets
Excellent supplier management tool

Inconvénients

Editing an existing PO( Adding additional line items on existing POs)
Functionality of submission of invoices by suppliers.
Functionality of emailing PO to suppliers with correct Tenant email address( NOT Frxaion.biz email)
Invoicing has no reject option

Robert
  • Secteur d'activité : Gestion de l'enseignement
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
4
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 14/07/2020

Great Tool for Everyday Spend Management

Less paperwork in filing cabinets and paperless purchasing has been a wonderful change.

Avantages

Our greatest feature has to be "Punchout". When we went live with it, everyone really started to enjoy it.

Inconvénients

I would prefer someone from Fraxion to be onsite for setup with our IT group. We have all of the features and have yet to get them running due to some issues. Other than that, it is a great tool for us.

Réponse de Fraxion

Thank you for your valuable feedback and product review, Robert. We are so happy that you're enjoying Fraxion's PunchOut module and that paperless purchasing has been such a positive change for your business. Regarding an onsite implementation, we do offer this service and one of our Customer Success consultants will be in contact with you to discuss the details and options, post COVID-19 restrictions. We'd like to work with your team to get all of the features up and running to further enhance your spend management processes.

Répondu le 22/07/2020
James
  • Secteur d'activité : Recherche
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 24/02/2023

Requisition procedure and process

It is a great Organization to work with, the people are wonderful and very supportive to your needs.

Avantages

The ease of use for the technical Staff, and the ability to configure approval paths.

Inconvénients

There were no issues with the software or the support from the Fraxion Teams

Melanie
  • Secteur d'activité : Gestion d'organisme à but non lucratif
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé toutes les semaines pendant plus de deux ans
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
5
Support client
5

4
Publié le 23/07/2020

Fraxion - Great Spend Management Product

Fraxion has enabled us to use the system as we need, all while abiding by the polices we have in place as a company.

Avantages

Fraxion is great for enabling a company to adhere to their spend management policy. The system has the ability to be as granular as you need. The approval flow that the product allows is very nice and easy to set up. The system setup is logical, easy and the administration of the system is very simple once the setup is complete. Fraxion has been able to accommodate the couple of customizations we have requested and then they make available for other companies in future upgrades. The support team is top notch at Fraxion, the people they employee are very knowledgeable and easy to work it.

Inconvénients

The only con I can think of would be better documentation for the end users (administrators) so they could troubleshoot issues on their own. With saying that I have never had any issues with support helping me in a timely manner. I have inquired about this and they are always improving the system and their thoughts are the documentation could be outdated very quickly.

Lesley anne
  • Secteur d'activité : Gestion de l'enseignement
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 14/07/2021

Excellent job [SENSITIVE CONTENT]

I have had a pleasant, seamless experience. The implementation of Fraxion has assisted in meeting the companies objectives. It has given the procurement team visibility of overall spend.

Avantages

The supplier management and budget visibility.

Inconvénients

The reporting and lack of dashboards. The team has advised that changes will be made soon.

Réponse de Fraxion

Thank you so much for your review, Lesley-Anne. We're so happy that you're experiencing Fraxion's spend visibility, budget insight, and supplier management benefits. We are pleased to confirm that our new embedded spend analytics tool is now available to assist with all of your reporting needs. We look forward to helping you streamline procurement even further!

Répondu le 14/09/2021
Henk
  • Secteur d'activité : Services juridiques
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
4
Fonctionnalités
4
Simplicité
3
Support client
5

4
Publié le 29/01/2019

Frax review

Avantages

Ease of access - on multiple devices, replaces old (physical) paper process, multiple users able to transact, history of requests - functions as a great database to refer to when needed, exporting function (to multiple formats) replaces manual capturing for budgeting purposes, custom function provides great flexibility.

Inconvénients

Dashboard not able to be customised for our company specifically - who doesnt necessarily make use of all functions, dashboard also not customizable in order to change icons according to request flow, small practical "issues".

Khulelekile
  • Secteur d'activité : Santé, bien-être et fitness
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
3
Fonctionnalités
3
Simplicité
4
Support client
4

2
Publié le 06/08/2018

Medshield Medical Scheme

Avantages

Most functions are user friendly.
You can keep a record of all Procurement transactions on Fraxion.

Inconvénients

The pay function is not functioning or meeting the expected outcomes , instead it is more of a mission to use this function ( matching payments made to correct invoices)

Réponse de Fraxion

Hi Khulelekile, thank you for your feedback. I believe that Medshield is currently running our legacy, on-premise solution but considering an upgrade to our cloud solution. Our new version has vastly improved invoice matching functionality as well as many other enhancements. We look forward to upgrading you soon.

Répondu le 18/10/2018
Claudia
  • Secteur d'activité : Services financiers
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
3
Fonctionnalités
3
Simplicité
3
Support client
4

3
Publié le 15/08/2018

Fraxion review

Avantages

Workflow is easy to understand and PO gets approved within minutes.

Inconvénients

Initial set-up is time consuming. Intergration with accounting software causes some delays.

Réponse de Fraxion

Hi Claudia. Thank you, we appreciate your feedback. As you are running Fraxion¿s on-premise solution, the initial implementation timelines were inherently lengthy, however, these time frames have been significantly reduced when deploying our cloud solution; an automated integration module is also available in this solution. We look forward to showing you Fraxion cloud soon.

Répondu le 23/10/2018
Brent
  • Secteur d'activité : Administration publique
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 22/01/2018

We transitioned from paper-based to eRequester. It was smooth and easy.

Department heads can see where the request is throughout the process from purchase to payment of the invoice. It has streamlined our process tremendously. Only one department out of 14 resisted at first, now all are onboard. Excellent product. Highly recommend.

Avantages

One central location for all records. Ease of use. Transparency it provides to users. Decrease in the use of paper.

Inconvénients

Having to purchase the blanket PO module separately. We couldn't afford it. Having it would make a world of difference.

Esti
  • Secteur d'activité : Assurance
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé Autre pendant plus de deux ans
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
4
Fonctionnalités
4
Simplicité
3
Support client
4

4
Publié le 13/02/2019

Fraxion Review

Manual approval and hundreds of e-mails have been simplified

Avantages

Functionality since any tipe of approval can be done.

Inconvénients

Not always so userfriendly, but already much better than the previous version.

12 avis sur 12

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