Parcourir les avis sur Exclaimer

180 avis sur 582
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Ewoud
  • Secteur d'activité : Produits alimentaires
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
4
Fonctionnalités
3
Simplicité
4
Support client
5

4
Publié le 20/06/2023

Good solution

Configuration went without any problems and once implemented users had no issues anymore as they had with the previous solution.

Avantages

The ease of creating signatures. The drag and drop solution works really wel. When users have been assigned multiple signatures, they can very easy switch between them.

Inconvénients

When adding groups to a signature, the group must be mail enabled. Also the user signatures are not visible when sending from a shared mailbox.

Alternatives envisagées 

CodeTwo Email Signatures 365

Pourquoi choisir Exclaimer 

It was an on-premise solution that didn't work well anymore with Office 365.

Pourquoi passer à Exclaimer

Same company and the drag and drop feature works really well for us. Other then that both solutions deliver about the same signature solution.
Brittany
  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé toutes les semaines pendant plus d'un an
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
3
Fonctionnalités
3
Simplicité
4
Support client
1

4
Publié le 20/02/2025

Exclaimer is an Excellent option for and Exceptional email signature.

Exclaimer is the application that manages my client's email signatures. After implementation, I handed over the reins to the marketing director for the company to govern with ease.

Avantages

Adding a new hire and assigning them a signature was a piece of cake!

Inconvénients

There are serverside and client-side deployment options and this can be confusing to explain to a nontechnical individual who has a hybrid environment.

Scott
  • Secteur d'activité : Meubles
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant pendant l'essai gratuit
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
3
Support client
2

4
Publié le 26/05/2023

It's a great program, The start up is way more hands on that advertised/expected

It's been ok. We almost pulled the plug due to the amount of time spent trying to get it up and running in the Client-Side configuration. We opted to not use the server side because we did not feel comfortable having all our emails routed through a random server (They could spend some more time explaining their server hosting, uptime and security a little better) for the purpose of a signature.

Avantages

It's very easy to get consistency across your entire team with their tool. It's also going to be fantastic for advertising and event marketing.

Inconvénients

Setup was not as smooth as expected, and the support team seems pretty scattered. I got there eventually, but the constant emails from Zendesk checking in on my case after I considered them to be closed were quite annoying.

Alternatives envisagées 

WiseStamp

Pourquoi passer à Exclaimer

Price point was a big factor. It's a small amount of money, but we also weren't in desperate need for this sort of solution, so keeping costs down was a big factor.
Utilisateur vérifié Afficher plus d'informations
  • Secteur d'activité : Design graphique
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé tous les mois pendant plus d'un an
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
4
Support client
4

4
Publié le 18/09/2024

Great solution to control email branding.

Its a great way to enforce and control corporate branding / signatures across emails, and prevent user-level changes that fall outside brand guidelines.

Avantages

Great functionality in that it allows for more complex mail signatures that are platform agnostic and allow mobile computing to remain invisible to the receiver.

Inconvénients

The lack of mobile-responsive and dark mode testing

Brette
  • Secteur d'activité : Marketing et publicité
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
4
Fonctionnalités
4
Simplicité
3
Support client
5

4
Publié le 12/06/2023

Exclaimer 1 year review

Avantages

Exclaimer makes signature management easy for your organisation at an affordable cost

Inconvénients

Some settings are a bit difficult to find.

James
  • Secteur d'activité : Banque
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
4
Support client
2

4
Publié le 09/05/2023

Great product, support should be far better.

Great product just let down by the poor support.

Avantages

The product works great, signatures are very customizable, seems to work flawlessly with no end user issues. Only required improvement would be an outlook mobile add-on allowing end users to see their signatures rather than tagged on the way out.

Inconvénients

Generally the product is good but when there is an issue which lets exclaimer down is when you require support, very rarely does someone answer the phone, told you have x minutes wait then after that period it goes to voicemail which when you leave details, nobody call's back. Logging a ticket via the portal works fine but very slow to get any response, support seriously needs improving.

Tony
  • Secteur d'activité : Construction
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
4
Fonctionnalités
4
Simplicité
5
Support client
4

4
Publié le 03/07/2023

Exclaimer working great

Excellent experience, product working well.

Avantages

Has resulted in consistent marketing accross the business and consistency of disclaimer and works when replying from email on phones.

Inconvénients

Does mean staff can personalise their email signature

Jose
  • Secteur d'activité : Logistique et chaîne d'approvisionnement
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
4
Fonctionnalités
5
Simplicité
5
Support client
4

4
Publié le 18/04/2023

Integral solution

The cloud version of exclaimer and its new interface are a plus for me, since is very easy to use and user friendly. And how it works with office 365 and Integración con Azure AD (Office 365).

Avantages

It is a great solution to create and manage beautiful and professional email signatures which are added to the sent emails on any devices. It works with differents domains .

Inconvénients

The cost of the solution. For SMEs it can be a significant extra expense, in some cases difficult to justify.

Chris
  • Secteur d'activité : Hôpitaux et soins de santé
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
4
Fonctionnalités
4
Simplicité
4
Support client
5

4
Publié le 01/02/2024

Exclaimer helps present a consistent image with easy Administration

I would describe my experience of using Exclaimer as a positive one so far

Avantages

My review title explains most of the benefits. For a SME with a very minimal IT support Team. This helps us keep a consistent look to all our users email Templates. We area Micrsoft 365 users, but we are Hybrid for users and computers. I really like the fact that user info entered AD can be queried by Exclaimer and used to personalise the email signatures even URLS. Telephone Support was super helpful too on the few occasions I needed this.

Inconvénients

Although I don't know the exact cost to our company, I do understand some companies may find this product a bit pricey. However, for us, the flexibility of this product out weighs this.

Liam
  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé toutes les semaines pendant plus d'un an
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
3
Support client
4

4
Publié le 03/07/2023

Exclaimer Review

Overall, it has been a great product and it has been cost effective for a lot of the businesses we support.

Avantages

The simplicity of the product is the best. Setting it up in Microsoft 365 is very easy and allows us to manage everyone's signature without making the small changes on everyone's machine individually.

Inconvénients

The editor is completely usable and it works, however, it is a little bit clunky and can sometimes be a little bit buggy.

Alternatives envisagées 

Rocketseed Email Signatures

Pourquoi passer à Exclaimer

Simplicity and cost
Michael
  • Secteur d'activité : Exploitation minière et métaux
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
4
Fonctionnalités
4
Simplicité
3
Support client
4

4
Publié le 27/06/2023

Exclaimer Review

Avantages

Signatures are easy to create and deploy.

Inconvénients

There is no clear instruction on which option you should use the local client or the outlook plug-in. I needed to have a support case open because of a fetch data error to find out that your company prefers the plugin over the local client.The new admin portal is not as user friendly as the old portal

Mike
  • Secteur d'activité : Réseaux informatiques
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
4
Support client
5

4
Publié le 09/05/2023

A great all round signature system for all types of businesses

Avantages

Great editor to manage the design of signatures and an easy way to apply certain signatures to certain staff members.

Inconvénients

Specifically, we were disappointed that no support to handle outlook dark mode has been added yet. This is very common now and our signatures do not look great in dark mode due to the lack of ability to lock background colours. We were also disappointed not to see the ability to have a border radius on box's. Something supported by CSS for years but not by exclaimer.

Utilisateur vérifié Afficher plus d'informations
  • Secteur d'activité : Urbanisme et architecture
  • Taille de l'entreprise : 501–1 000 employés
  • Logiciel utilisé tous les mois pendant plus d'un an
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
4
Fonctionnalités
4
Simplicité
3
Support client
2

4
Publié le 26/06/2023

It is easy and very user friendly and not complicated

my over experience with exclaimer is that it is very useful and is very user friendly.

Avantages

I liked how it was easy to sync emails signatures from google work space.

Inconvénients

I didn't like the fact that come updated features where no user friendly and the support tool was not helpful.

Daniel
  • Secteur d'activité : Génie civil
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
4
Support client
5

4
Publié le 05/06/2023

Solid system for email signatures

We don't have any complaints about exclaimer. We've been using it for a number of years and it's always done exactly what we need it to do.

Avantages

Exclaimer is easy to deploy, use and manage. The setup process is a step-by-step process on the browser with no deployment to end users (excluding the option for them to see their signatures in outlook).Very easy to change design and groups etc. Overall a reliable, robust system.

Inconvénients

I found that the drag and drop option for designing the signature can be a bit clunky at times and not as smooth as it could be.

Justin Iven
  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
4
Fonctionnalités
4
Simplicité
5
Support client
5

4
Publié le 06/06/2023

Enabled us to migrate our hybrid environment to a cloud environment

We previously had the on-premises solution in a hybrid environment, but now we have fully migrated to the cloud, and Exclaimer Cloud has enabled us to do that.

Avantages

- Supports all functions that we have also used on the on-premises solution- Good and easy to use graphical editor- Simple setup

Inconvénients

- We had some difficulties with sending mails on behalf of a group.

Jerry
  • Secteur d'activité : Eau/gaz/électricité
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé toutes les semaines pendant 6 à 12 mois
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
4
Fonctionnalités
4
Simplicité
4
Support client
5

4
Publié le 13/06/2023

Easy to configure & use

Avantages

Helped us streamline signature part of the company

Inconvénients

Nothing that I could mention that is not solved by the support team

Joe
  • Secteur d'activité : Génie civil
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé toutes les semaines pendant plus de deux ans
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
3
Support client
5

4
Publié le 19/04/2023

Cost effective, delegated email management

My support staff experience from Exclaimer was brilliant. I spoke with a very knowledgeable, very approachable, friendly, honest, professional engineer who answer my questions brilliantly, in a 45 minute video call session.

Avantages

How easy it is to add new users to the portal, and assign them permissions to edit signatures. This allows the IT department to offload this task to Marketing, and IT are only responsible for implimentation/issues.

Inconvénients

The signature designer screen can sometimes get very finnicky. You end up with containers within containers within containers, and in amongst that there will be a setting you're trying to find somewhere.

Marcel
  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les mois pendant plus d'un an
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
4
Fonctionnalités
2
Simplicité
2
Support client
5

4
Publié le 26/06/2023

Exclaimer Signature Designing needs some work

Avantages

Does what it's supposed to do, we deployed signatures for various customers with relative ease.I like having the option for the add-in, update agent or server side or even deploying a combination to statisfy the customer.

Inconvénients

As of late we're having issues with formatting the text.When changing text to a different font or colour it keeps changing back to the default for example.When formatting the text in Word and then pasting it in the webUI it usually works.

Donald
  • Secteur d'activité : Transport routier/ferroviaire
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
4
Fonctionnalités
4
Simplicité
5
Support client
4

4
Publié le 13/04/2023

Pros and Cons of Exclaimer. A email cloud signature management software

Overall it has been a good experience. It has helped us and the company in a lot of emails managing the email signatures.

Avantages

It is easy to use. It has a centyralized management and it's integration with Active Directory.

Inconvénients

Its price is a bit expensive. It has limited design options. No mobile app

Terrence
  • Secteur d'activité : Cabinet d'avocats
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
0
Fonctionnalités
4
Simplicité
5
Support client
4

4
Publié le 15/06/2023

Good Product

Overall, my experience has been fairly good. It was a little intimidating at first, but once I got the hang of how to use it, management and deployment has been pretty easy.

Avantages

I like the ease of deployment once you understand how it's setup and configured.

Inconvénients

My least favorite feature is that it can take up to 2 hours for changes to take effect for users.

Kurt
  • Secteur d'activité : Gestion de l'enseignement
  • Taille de l'entreprise : 501–1 000 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
3
Fonctionnalités
4
Simplicité
4
Support client
2

4
Publié le 21/06/2023

Exclaimer Review

Solving standard signature for all staff

Avantages

Easy User Interface for Signature management

Inconvénients

Support desk was difficult to call at times with the call going to message bank

Dominik
Dominik Afficher plus d'informations
  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé toutes les semaines pendant plus d'un an
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
4
Fonctionnalités
3
Simplicité
4
Support client
5

4
Publié le 13/04/2023

Overall great software

Avantages

It is very easy to deploy and implement in M365.It is also easy to configure complex systems with mutliple different signatures.

Inconvénients

Some functionalities are currently missing for the outlook implementation. For example the fragmentation of signatures into multiple blocks that get combined to a single signature. It works well in the server side implementation, but in the outlook version you get seperate blocks that you can't combine.It would be very helpful for campaign banners and the likes.

Richard
  • Secteur d'activité : Comptabilité
  • Taille de l'entreprise : 501–1 000 employés
  • Logiciel utilisé toutes les semaines pendant plus de deux ans
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
4
Fonctionnalités
3
Simplicité
3
Support client
4

4
Publié le 17/05/2023

Exclaimer

Avantages

Exclaimer is a great product to streamline all staff email signatures.

Inconvénients

The user experience. The new interface is a bit clunky.

James
  • Secteur d'activité : Produits chimiques
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
4
Support client
5

4
Publié le 21/03/2023

Signature Management Made Easy.

Great. I've implemented Exclaimer in several companies I've worked at now. Its a nice tool and makes signature management easy.

Avantages

Exclaimer is a Plug, Setup & Play tool. It works in the background without too much interaction, which is great! Also the support team are really great and knowledgable.

Inconvénients

The Admin panel could be better. I think its design is a bit old, the signature builder could be better, but really, its all workable once you get your head around it.

Nicholas
  • Secteur d'activité : Production audiovisuelle
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé toutes les semaines pendant 1 à 5 mois
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
0
Fonctionnalités
3
Simplicité
4
Support client
3

4
Publié le 06/06/2023

Exclaimer works well, but has missing options

Avantages

Integration with Microsoft 365 is straight forward, and it's simple to create a new rule and edit a signature.

Inconvénients

The options for rules are limited. For example, it can add a signature based on the subject line, but can't bypass a signature on the same basis.

Alternatives envisagées 

CodeTwo Email Signatures 365

Pourquoi passer à Exclaimer

Exclaimer was priced lower.
25 avis sur 180

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