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6 avis sur 23

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6 avis sur 23
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Kyle
Kyle Afficher plus d'informations
  • Secteur d'activité : Logiciels
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
4
Fonctionnalités
4
Simplicité
4
Support client
4

5
Publié le 28/04/2023

Apryse makes it easy for small product companies to deliver professional features

Avantages

As a one person product team I was able to implement Apryse in a matter of days and offer a whole new set of features to our customers

Inconvénients

Earlier on the documentation left me wanting more, but it has improved over the years.

João
João Afficher plus d'informations
  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
1
Fonctionnalités
1
Simplicité
1
Support client
1

1
Publié le 31/01/2023

Go-to market failure, product failed to meet requirements and no refund

Sales team communicated that we could test the Webviewer module for free as it is open source, but having access to test the digital signature module we needed to subscribe the add-on. We were pressured in time and we agreed to pay in advance to have access to the feature. Wrongly were we aware that we could test the whole suite of add-ons for free using the trial key.After 6500$ invested in PDFTRON, their product simply didn’t work as advertised, leaving us empty handed and a whole mess to cleanup up in our product.I could stop here, but things got worse afterwards. We were extremely frustrated with this situation. Missing our go-live target was a strong blow to the team that had a major job to implement everything from scratch properly.So we reached out to PDFTRON to get our money back. We got barriers upon barriers, calls after calls, departments after departments and the same message “This issue is in management hands and I cannot do anything about it.”.Another module we requested was PDF/A conversion. After testing with many different files, we found one situation were the conversion failed. So we could not rely on it.For reference, we started implementation on September 12, 2022. Our go-live target was October 20, 2022. On November 30, 2022, we decided to give up on PDFTRON. On January 30, 2023 we are still waiting for a proper response and our money back.

Avantages

Having a suite of products around PDF covers all our needs. Even though it didn’t work for us.

Inconvénients

Our relationship was painful from the start.We were announced that our use case for digital signatures was pretty common and would be a 2 week integration effort.Those 2 weeks turned into more than a month!Working around PDFTRON Webviewer to customize behavior is almost impossible.We tried, unsuccessfully, manipulating the interface to implement a similar experience you get when signing in Docusign for example.If the UI is painful to work with, using the digital signature APIs a whole set of problems.Our requirement for digital signatures was to sign the document hash externally, through multiple providers, and use PDFTRON to complete the signing process.Well, after trying 3!! Different methods from their SDKs (Webviewer client side, Nodejs server side and Java server side) we always got different errors during API calls.We reported all this issues to their support and got into video calls with the product tech team as well. They got to see the errors first hand and could not reproduce. Please consider this fact as well: the time to answer a ticket was more than a week!! We had to pressure their team to get an answer and to this day no solution was presented. In the end we gave up.Pricing transparency is a big con in PDFTRON. Everything is an add-on, requiring specific licensing terms and contracts.

Anil
Anil Afficher plus d'informations
  • Secteur d'activité : Services d'information
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les mois pendant 1 à 5 mois
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
4
Support client
5

5
Publié le 16/07/2022

Best PDF Editing SDK

So far, updates, customer service, and technical support have all been satisfactory. Much better than the competition.

Avantages

PDFTron is an excellent application for working with PDFs. The SDK was simple to integrate into our program, and we have now extended it out to our application. Overall, it's an excellent product.

Inconvénients

It is difficult to configure and integrate the SDK with our software product. The documentation is also out of current, thus embedding takes time.

Kashif
  • Secteur d'activité : Logiciels
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les mois pendant 6 à 12 mois
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
2
Fonctionnalités
4
Simplicité
4
Support client
2

4
Publié le 28/04/2023

PDF sdk

Avantages

It have html viewer is the one of best feature you will not find in any other competitor. In other words it provide you complete components for all aspects of your application

Inconvénients

Purchase process by account manager is badLicensing options are not friendly

Alex
  • Secteur d'activité : Urbanisme et architecture
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
3
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 18/02/2022

The best solution for PDFs on the web

Avantages

PDFTron's Webviewer is a fantastic tool for working with PDFs in a web browser. The support and documentation is great, and the SDK is very flexible to fit many different use cases.

Inconvénients

The cost of PDFTron is high. The importance to our business justifies the cost, but it was definitely a hurdle for us when comparing this product to other PDF web solutions.

Shikha
  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 31/01/2022

Vinnovation review 1/31

Easy to use
Vastness of the product is amazing. Still exploring new featured that are being offered and we could use in our project.

Avantages

Ease of use & support provided by PDFtron team.

Inconvénients

Nothing, till now everything seems amazing.

6 avis sur 6

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