Parcourir les avis sur Unitrends Backup

17 avis sur 35
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Chris
  • Secteur d'activité : Immobilier
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
1
Fonctionnalités
4
Simplicité
1
Support client
1

3
Publié le 10/11/2021

Very slow and very poor compression

As we only have a relatively small setup I used the free edition available through Spiceworks (now withdrawn). I had a problem initially getting it configured to use a NAS as the backup destination but despite it being a free edition their support resolved the issue and I was then able to use it reasonably reliably for several years.

Occasionally it would simply stop backing up for no apparent reason but never emailed to say the backup failed; it just stopped working altogether so sometimes it took several days before we realised the daily backup emails had stopped and we could then go in and reset the Unitrends VM which brought it back to life.

The upgrades were generally easy to do, just click an upgrade link and wait until it finished, however the last time I did this it completely corrupted the VM making it unbootable. We then installed the latest version from scratch but again hit the prblem of it not backing up to the NAS. Unfortunately this time their support were very unhelpful refusing to give any support or advice unless I paid for a ridiculously expensive annual support contract.

That caused us to look at competing products and we settled on Nakivo which is MUCH faster to do the full and incremental backups as well as having vastly superior compression so we can keep more backup history. I've not found anything that I used on Unitrends that's not easier and quicker to do with Nakivo and I paid less than the annual support cost for Unitrends! No brainer :-)

Avantages

I used Unitrends for several years and found it reasonably reliable after an initial problem with configuration that was solved by their helpdesk. It was quite easy to restore whole VMs or individual files using the virtual mount option.

Inconvénients

An overly complicated interface that was not at all intuitive.
It does not like backing up to NAS systems.
Very poor support.

Lee
  • Secteur d'activité : Forces de l'ordre
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
4
Fonctionnalités
3
Simplicité
3
Support client
5

4
Publié le 10/01/2020

A Good Solution

It is a solid offering at a much better price than some rather well-known alternatives. Service is superb.

Avantages

I like the tie to my storage, and how easy it backs up and restores medium to small size vm's. Support has been great.

Inconvénients

Oracle appears to be the red headed stepchild. No Oracle RAC support. It can struggle with large(7+TB) data sets, but then what doesn't?

Alternatives envisagées 

CrashPlan

Pourquoi choisir Unitrends Backup 

Cost was huge, but Commvault support had also fallen off of the map.

Pourquoi passer à Unitrends Backup

Cost was our largest concern followed by features/capabilities.
Kevin
Kevin Afficher plus d'informations
  • Secteur d'activité : Automatisation industrielle
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 08/03/2018

Very reliable for our Backups

Consistent with our servers getting backed up and very reliable.

Avantages

We used to have a different system and it seemed like it worked only half the time but now with the Unitrends Backup System I don't have to worry about losing data at our locations across the globe.

Inconvénients

Going from the old legacy GUI to the new one it is definitely taking time to get used to it. They renamed a lot of things. Wouldn't have been so bad if I originally started with the new interface.

Réponse de Kaseya

Thanks Kevin. Glad the new UI is working for you. We put LOTS of time into making it as easy to use as possible.

Répondu le 09/03/2018
Utilisateur vérifié Afficher plus d'informations
  • Secteur d'activité : Services financiers
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
4
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 10/03/2018

Great software to backup your company data

Saved business from a ransomware and prevented a major disaster

Avantages

Used with VmWare vcenter. Schedule, deploy, backup and protect systems every 15 minutes or however long you like.

Inconvénients

Has to be used on licensed VMware. Cannot be used on free licensed. There have been some issues where unitrends cannot fix and have to call vmware to fix

Réponse de Kaseya

Thank you for the review. We're glad to hear Unitrends Backup was able to save your business from ransomware and prevent a major disaster. If you ever had a question or suggestions you could reach me at [email protected]

Répondu le 12/03/2018
Utilisateur vérifié Afficher plus d'informations
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
3
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 20/01/2018

Best backup I ever managed

Avantages

Easy and intuitive to use, fast to set up and great customer support. Easy to manage, all you need is to check your email and make sure everything is green.

Inconvénients

Expensive solution that needs to be properly sized, otherwise you will see yourself running out of space and looking for an upgrade. Make sure you know your environment and your data growth rate.

Andrew
Andrew Afficher plus d'informations
  • Logiciel utilisé tous les mois pendant plus de deux ans
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
4
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 15/11/2017

The best backup solution we have had.

A dependable, feature rich, cost effective backup solution.

Avantages

Unitrends does an excellent job of backing up our servers. We are virtualized and only use Windows Server so I can't speak to it's function with Linux or other OS. Our school district is small and we currently have 8 virtual servers on the back of 3 physical servers. We have the Recovery-604. The deduplication works extremely well and we are able to retain backups for many months! We started using this new appliance after upgrading 4 months ago and we still are under 30% of its capacity. We have 4TB backup capacity and backup 650GB uncompressed data. It has a range of features and allows you to schedule backups and backup types. It also allows for restoration down to the file level. It backs up reliably and restores quickly. I have never had an issue with a restore in the last 4 years I have used Unitrends. The new device also allows for external archiving.

Inconvénients

The price is a little high but the service and support is great so that more than makes up for it!!!

Marc
Marc Afficher plus d'informations
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé Autre pendant plus de deux ans
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
4
Fonctionnalités
5
Simplicité
4
Support client
5

5
Publié le 08/03/2018

UEB is great backup solution

Avantages

This is the great Unitrends backup solution, but it's just the software piece, which is a good thing. You can bring your own hardware and deploy it as a virtual machine in your datacenter. It can backup practically anything and has good support.

Inconvénients

The only bad part really is the cost. Priced out of reach for a lot of the SMB market. Other than that it is a very good product.

Réponse de Kaseya

HI Marc. Glad you're happy working with UEB. We have a new product for SMBs called VM Backup Essentials (vBE) that would be a great fit for small businesses.

Répondu le 09/03/2018
Utilisateur vérifié Afficher plus d'informations
  • Secteur d'activité : Biotechnologie
  • Taille de l'entreprise : 10 000+ employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 08/03/2019

simple to configure and get started

Very good experience as the vendor staff go overboard to ensure that we are comfortable operating the product and are just a phone call away. They call you almost once every day to follow up with you if there are any issues.

Avantages

The simplicity involved in configuring the product and getting started is the best part. Backing up and restoring can't be simpler than this and has been really easy for us with this product. If one is looking for a simple back up solution at a very affordable price, this product is the one to go for.

Inconvénients

Although, the solution is simple per-se, it takes a little bit of time to get used to the desktop interfaces in the product - there is a little bit of learning as with other similar products in terms of getting used to the steps. Also, at times, machines with bigger CPU's took much longer to back up than normal.

Chris
  • Secteur d'activité : Relations gouvernementales
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 07/09/2017

Love this backup product

Had to recover VM's to a certain point. Full system restore. Saved alot of lost data.

Avantages

If you need your data backed up and retained, this product is great!
Fully backs up VM with a full and incremental. Need to restore a VM back to a date in time, its flawless. Their support is great at helping regarding issues. If you just need a file recovered from 30 days ago, this product will get it!

Inconvénients

VM backups only work on Vcenter. If you have the free version of VMware... they may or may not be able to run. I do not back up windows environment but it looked a bit .... tricky.

Réponse de Kaseya

thx Chris. We're glad you're happy with Unitrends Enterprise Backup.

Répondu le 12/09/2017
Eric
  • Secteur d'activité : Équipements publics
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 09/02/2018

We have used Unitrends for the past 3 years as our primary backup solution. It has been top...

The biggest benefit was a true all-in-one backup solution for our entire environment and the ability to archive backups as well.

Avantages

Ease of administration is a huge advantage to using unitrends. It has ran with very few hiccups for the past three years and when there has been an issue their support was right on it to help us.

Inconvénients

Would like to have a better option to restore exchange data besides kroll ontrack. Beyond that very little would be considered a con.

Réponse de Kaseya

Glad your happy Eric. I'll pass along your idea.

Répondu le 12/02/2018
Vince
Vince Afficher plus d'informations
  • Secteur d'activité : Services financiers
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé toutes les semaines pendant plus de deux ans
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 07/02/2018

Software interface is simple to read and is very responsive.

Avantages

The interface on the software looks like it was well thought out. The software integrates with vsphere easily and backups/restores are easy to manage.

Inconvénients

The main issue I can think of for the software is that the errors are not always informative. You have to contact support because the errors are sometimes ambiguous

Tony
  • Secteur d'activité : Construction
  • Taille de l'entreprise : 501–1 000 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
4
Fonctionnalités
4
Simplicité
4
Support client
4

4
Publié le 10/01/2020

Review of Unitrends Backup Product

Overall, the product has been reliable. The one concern I have is, as we grow larger, will this product still fit our needs.

Avantages

The product is easy to use and, backs up our vm environment as planned.

Inconvénients

There are items lacking that would be nice to have. For instance, with vm's that are using the agent, there is not an easy way to restore it without creating a "bare metal" vm first.

Steven
  • Secteur d'activité : Services financiers
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
4
Support client
5

5
Publié le 19/11/2018

Great Backup Product

We needed a solution for backing up our environment consisting of both physical and virtual assets. Unitrends has allowed us to manage both through a single management interface.

Avantages

Flexibility of licensing models, ability to protect both physical and virtual systems.

Inconvénients

I've had some intermittent issues with the agent software on physical machines.

Julia
  • Secteur d'activité : Enseignement supérieur
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
4
Support client
5

5
Publié le 16/04/2020

Great easy to manage product

Great support when needed and easy to navigate through. Love that we can also backup to a cold copy on external hard drives.

Avantages

We love that it's very user friendly and easy to navigate the interfaces.

Inconvénients

The ability to have two appliances but one interface would be beneficial. Annoying to have to pop between the two we have.

Rik
  • Secteur d'activité : Enseignement supérieur
  • Taille de l'entreprise : 501–1 000 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
4
Fonctionnalités
5
Simplicité
3
Support client
5

4
Publié le 19/11/2018

Unitrends Enterprise Backup

Backup and archiving of data and machines.

Avantages

Consistent performance and very responsive customer support.

Inconvénients

The easy interface went away when they went to v10.0.

Lisa
  • Secteur d'activité : Services juridiques
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
4
Fonctionnalités
4
Simplicité
4
Support client
4

4
Publié le 12/08/2019

Unitrends Enterprise Backup - A good solution

Avantages

The reliability of backups once configured.

Inconvénients

Can be challenging to troubleshoot problems when backups fail.

Utilisateur vérifié Afficher plus d'informations
  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les mois pendant plus de deux ans
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
3
Fonctionnalités
5
Simplicité
3
Support client
5

5
Publié le 23/04/2019

Virtual version of Unitrends

I have used this with several customers. Support is good and it is a solid product. As I mentioned above the cost and ongoing maintenance is somewhat expensive for a small business.

Avantages

I like that this version of Unitrends is virtual and you can add and expand storage for backups as needed.

Inconvénients

It is still a somewhat expensive option in the market compared to other backup technologies

17 avis sur 17

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