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- Secteur d'activité : E-learning
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
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Great tool for content management
Avantages
The faceted search is invaluable to the work we do in managing our extensive collection of educational material.
Inconvénients
Inability to download and tag multiple files/gems at once.
- Secteur d'activité : Internet
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé toutes les semaines pendant 6 à 12 mois
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Shelf is an amazing Sharing tool
Avantages
Definitely the most user-friendly knowledge management tool out there. Good for cross-team collaboration. UX is clean, attractive, and intuitive. It doesn’t take much time with the software to be able to effectively and easily use it.
Inconvénients
Would be great if there was a bulk tagging feature, that is probably only one of my main complaints.
- Secteur d'activité : Logistique et chaîne d'approvisionnement
- Taille de l'entreprise : 1 001–5 000 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Shelf is the best knowledge base!
Highly recommended platform. I loved the options, customer support, very fast and easy to use, also user friendly.
Avantages
The option “search, gems, tags, decision tree, support”
Inconvénients
Everything was ok, there was nothing that i didn’t like
- Secteur d'activité : Télécommunications
- Taille de l'entreprise : 1 001–5 000 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Shelf Review
Avantages
Easily allows people to maintain and publish content to share information.
Inconvénients
I wish there were more controls on the tags that you could create to apply to content.
- Secteur d'activité : Marketing et publicité
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Love this tool
Avantages
-Being able to organize information in a meaningful way.
-This is so important for distributed teams
Inconvénients
What's not to like? At the moment, its doesn't seem like there are as many integrations are there could be!
- Secteur d'activité : Édition
- Taille de l'entreprise : 501–1 000 employés
- Logiciel utilisé toutes les semaines pendant 1 à 5 mois
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Used as a sales library
Avantages
The searchability is wonderful! You can search by keywords, tags, file format, date, etc. It makes it so easy to find exactly what is needed! It's clean and has an intuitive user interface. Saves everyone in the sales organization time because there is now no more searching the most up to date document of anything.
Inconvénients
It would be nice to be able to have the same document saved in the same place, but they have discussed that this is one of the features that they are currently working on building. Overall, great product!
- Secteur d'activité : Santé, bien-être et fitness
- Taille de l'entreprise : 5 001–10 000 employés
- Logiciel utilisé toutes les semaines pendant 6 à 12 mois
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review
not too bad
Avantages
everything being in one place at once and the subheadings
Inconvénients
not the prettiest to look at and sometimes you can have too may categories
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé toutes les semaines pendant 1 à 5 mois
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Great product and customer support!
Avantages
Ease of use. We created our own Knowledge Base internally and found that after we created the "how to" article, it was rarely revisited. With Shelf's powerful searching, we are able to quickly access the "how to" articles as we originally intended. Also, the web clipper is a ridiculously awesome tool.
Inconvénients
Currently integration with products like One Drive and Sharepoint do not exist. But, it is on the road map and currently being addressed.
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Great Product with a ton of potential
I came to shelf.io after searching for a service that would allow us to share some of our internal documents with others. I wanted there to be an easy filtering feature because Google Docs is a bit difficult in this department. Shelf.io is an amazing tool that allows you to upload basically any type of file. I would highly recommend!
- Logiciel utilisé Autre pendant pendant l'essai gratuit
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Never ask "Where did I put that" again
Avantages
Nothing is more frustrating than a customer or a coworker needing something from you and not being able to give them that information. The problem only gets worse when there is a team spread through-out the world. Shelf fixes this.
Inconvénients
These days, a key thing for platforms is being able to integrate with other tools. Considering this is aimed at teams, an integration for Slack is still needed.
- Secteur d'activité : Loisirs, voyage et tourisme
- Taille de l'entreprise : 501–1 000 employés
- Logiciel utilisé toutes les semaines pendant 6 à 12 mois
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Shelf review
Avantages
It's easy to use, easy to learn, easy to master and has good functionality.
Inconvénients
It lacks some more functions like templates for UI and such. I would have liked more options to be able to structure the UI and the customer experience.
- Logiciel utilisé tous les jours pendant 6 à 12 mois
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- Secteur d'activité : Loisirs, voyage et tourisme
- Taille de l'entreprise : 501–1 000 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Easy start up
Avantages
Both user friendly for admins and users.
Inconvénients
Please fix the table design. When you try to edit a table, the popup for "add more rows "etc always appears in the box you are suppose to add text in. Very irritating.
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé toutes les semaines pendant 1 à 5 mois
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great product, great team
Avantages
UX is seamless, so easy to use and really well thought add. They are constantly adding new features which is great.
Inconvénients
Nothing really, I think setting up/picking any DAM tool can be a pain but thats not their issue, its just a big decision since migrating off of one onto another is very hard.
- Secteur d'activité : Marketing et publicité
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé Autre pendant plus d'un an
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A great tool!
It was a wonderful experience implementing Shelf. The project won the Partnership and Collaboration Award 2018 with Ontario's Economic Development Council.
Avantages
It is easy to use and being able to store and share any format of data is very convenient.
Inconvénients
The email addresses of other members are not stored, so when you want to share information, you need to know the address of that person (or copy and paste it from your email).
- Secteur d'activité : Recherche
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Cloud Based Knowledge Management System
We wanted a product that would help us manage our knowledge better. The product is good , but the overall speed / refresh rate is poor in-spite of us using more than 50 mbps.
Avantages
The search features , quick customer care responses and online tutorials.
Inconvénients
The speed and the sense that they were learning the functionalities of the product on the job.
- Secteur d'activité : Logiciels
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Excellent user experience for an unfinished product. I look forward to seeing future updates.
Allows me to organise the massive amount of web content that I consume on a daily basis so that I can find it again.
Avantages
It has a very visually aesthetic interface and allows you to add most content from the web to your own personal library.
Inconvénients
It's very limited in functionality once you've saved content. There isn't anything to do except search for it. I have been informed that the developers will be adding such functionality in the future though!
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Brilliant!
This is such a great product! An absolutely brilliant idea that has completely streamlined my work processes and save me time every day.
Avantages
Being able to search by multiple functions, like file type, keywords and date. Sometimes I know I have something, but can't remember what it was called or where or when I stored it. Shelf solves that problem.
Inconvénients
I wish they had more integrations, I want to use it with everything.
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Really nailed this one!
Not only are we pleased with how shelf.io functions (so much so that we have made it our entire practice's document repository), but Colin's AMAZING customer service gives us confidence that we will be supported using shelf if/when anything comes up. If you're looking for a easy to use, effective content repository, this is by far the way to go! Thanks guys!
Avantages
Easy to use - the web clipper revolutionizes how to quickly add web content and share with team members.
Inconvénients
Lack of a rating system is pretty unfortunate. Although I think that's coming in the future.
- Secteur d'activité : Automobile
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé toutes les semaines pendant 1 à 5 mois
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Solving a need we have had for years
A single location that is accessible to my team to use and share material.
Avantages
A single and accessible location for all needed and relevant material; not just documents
A design so intuitive that they anticipate customer's needs before they need them.
Superior customer interaction that goes beyond just support.
Customizable to be tailor fit.
Inconvénients
The standard badges that are an additional tag for materials so to highlight them for other users don't fit my organization and therefore need to be able to be created or edited.
Please note that I already passed this suggested to Shelf io Management and they are already working on it.
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Share information seamlessly!!
It's so frustrating to share a great website, informative blog post, or knowledge-packed YouTube video with co-workers, just to have it land in their inbox, never to be found again. And this would happen at least a few times per week. Finding Shelf and its Web Clipper was a life-saver. Now, I can grab valuable web content in just seconds and share it with my teammates so they can easily access it later on.
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Dropbox, GDrive, OneDrive it's a mess - not anymore!
I'm using different Cloud Storage Systems for different purposes - Customers, inside the Company, private. Therefore I lost the overview on a daily basis - what is where.
With Shelf this days are gone. I just open Shelf, search for what I want and share it, download it or whatever. It is so efficient and convenient - I don't ever want to miss that again!!
- Secteur d'activité : Produits chimiques
- Taille de l'entreprise : 501–1 000 employés
- Logiciel utilisé toutes les semaines pendant 1 à 5 mois
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Great product if you are looking for a place to share content easily and quickly!
We needed a place where we could collaborate and share internal and external information quickly and effectively. Shelf makes it easy to do so! I would highly recommend trying shelf out!
Avantages
The ability to quickly load and share content helped us get going quickly. It's a great tool for non-technical groups. Customer service is quick to respond.
Inconvénients
We had an issue with word count but Shelf was able to resolve this for us within a matter of minutes.
- Secteur d'activité : Restaurants
- Taille de l'entreprise : 1 001–5 000 employés
- Logiciel utilisé Autre pendant 1 à 5 mois
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Good first 6 months!
Avantages
Integration with CRM
Easy to use
Good communication with Shelf support team
Fast support and resolutions
Inconvénients
reporting not enough granular
Announcement feature yet to be developed
gathering feedback from agents full potential to be unfolded
- Secteur d'activité : Services d'information
- Taille de l'entreprise : 5 001–10 000 employés
- Logiciel utilisé tous les mois pendant 1 à 5 mois
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Shelf
Overall experience with shelf is very good,I have no difficulty to complain about shelf
Avantages
I like clarity, simplicity, easy availability of data.
Inconvénients
Sometimes it is slow, sometimes when I ask for the necessary information, but all in all I have no big complaints.
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This is the one!
We looked at a lot of places to host our Content Library for employees at Partners, and hands-down, Shelf was the best. Affordable, simple, straightforward, not trying to re-create a social network. Shelf does what it does, and does it great.
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A most have for your company.
Shelf is an excellent platform. Simple to use, great search engine, great price, excellent customer service. Is just one of the best, you should try it.
- Logiciel utilisé toutes les semaines pendant 1 à 5 mois
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Extraordinary Service & Support
Avantages
In absence of an overall document management strategy, Shelf.io is instrumental in locating documents stored on a variety of platforms. Saves gobs of time.
Inconvénients
Picky, but I dislike the color palette. On occasion, the soft gray and orange can be difficult to read.
- Taille de l'entreprise : 2–10 employés
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Absolutely love Shelf
Fantastic stuff! Not sure what life was like before it and so incredibly easy to use. Would highly recommend for both personal and professional reasons.
- Secteur d'activité : Marketing et publicité
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les mois pendant 1 à 5 mois
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Excellent Organizational tool and great search capabilities
I love how easy it is to upload my content (videos, slide decks, audio files, etc.) and then be able to search them quickly for a particular term.