Tourwriter

Great software for Tour management

Pros:
Works great for creating and editing itineraries for people or groups.
Deeply customizable itineraries.
Great and attentive Customer Service
The webinars and videos for explaining features are helpful
Report creation feature is great and the TourWriter team will customize your reports so they are as you need them (our suscription entitled us for 2 free customizable reports, yours may vary)

Cons:
User interface could be a bit more polished, but it's been improving constantly.
Adding contact information / PAX information could be a bit more intuitive and comprehensive, especially for larger groups.
Currency conversion could be a bit more customizable

Transition with Ease

When taking over a business such as Hospitality Plus ,which has a long standing reputation for delivering very good service, you tend to feel you need to exceed the standard for your clients to feel confident to continue doing business with you. TourWriter made it possible for me to focus on the level service we delivered because they took care of the technology which made operations feel like a walk in the park.

Happy Customers

All Blacks Tours has been a client of Tour Writer since the business started in 2012. All Blacks Tours utilises Tour Writer software for the day-to-day management of our tour operations. This includes managing inventory, reporting, client contacts, suppliers and production of itineraries.

Tour Writer has enabled All Blacks Tours to alter and improve its use of the software as the business has developed and needs have been recognised. Continual improvements of the Tour Writer software means that we are always finding ways of improving our business processes.

We recommend Tour Writer to any similar businesses.

Review of TourWriter

This is fantastic software for travel companies:
i just love few features which not only saves time but are very handy in day to day operations.
like:
1. Client location report
2. itineraries and vouchers are created while you are costing an itinerary
3. group costing (saves you a lot of time)
4. make bookings with press of a button
5. send itinerary and vouchers straight from the system
6. Cloud based system so accessible from anywhere. i can hire staff in India and save cost.
7. No fear of losing data.

if initial set up is done properly, can save you heaps of time later on.

Great for FIT's

After searching lots of products to make our Receptive business easier, we partnered with TourWriter a year ago. After a pretty steep learning curve for setting up our 100 or so vendors with what seems like countless options, all is going really well. Their was lots of setup time involved but the TW staff was there to help along the way. They helped us train our staff with one-on-one instruction and the videos are helpful to refresh memories.

We recently added a staff person and training on TourWriter was easy and our new employee is up and running with little effort.

Tourwriter review from Exploring Ireland

We have been using Tourwriter for the past 4 seasons which has proved to be one of our most powerful tools. This has been able to increase our volume, speed of bookings and even distribution of suppliers across the country, helping to avoid funnels into some suppliers while leaving others less used which speeds our bookings.

Support at Tourwriter has always been fast and productive, helping to adjust it it suit our changing needs which is essential in business.

Great system, great staff!

Excellent itinerary writing tool

Tourwriter is a fabulous product and has revolutionised our itinerary writing and has enabled a much smoother process for keeping track of everything. We dont use the accounting function, but everything else works brilliantly and customer service is excellent.
The only cons are the cost which has gone up significantly since we bought it and the fact that it's not an online model so it can only be accessed on the computers it is loaded on to.

A good help to organize travel information

Tour Writer allows you to register all the traveller information, from the clients' wishes to the flight schedule and the description of the tours. Sometimes it is difficult to standardise the program for all the different companies, that's why some details still need to be improved. But it is absolutely a good tool to have all the information registered and organized in the same place.

A travel agent software made by travel agents

I have been using Tour Writer for four years now and I can say it is very reliable. It never goes down and despite the huge time diference between Brazil and New Zealand, the support team is very reactive.

Tour Writer is an amazing tool for travel agencies. I wish I had more time and patience to go deeper into it and learn more about its inumerous options.

Tourwriter - fantastic!

This has been a huge help to our business. It saves time and money and ensures we can provide our clients with quick, thorough itineraries and travel quotes. I have used a few systems over the years and Tourwriter is the best software for travel itineraries.

TourWriter is easiest to instal and use tour operator software

Superb software for any small to mid size tour opertaor....can see why they are doing so well!