Tous les avis sur Properly - Un nettoyage impeccable Appliquer les filtres
Parcourir les avis sur Properly - Un nettoyage impeccable
Tous les avis sur Properly - Un nettoyage impeccable Appliquer les filtres
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Provenance de l'avis
Very Responsive
Accountability and streamline in scheduling.
Avantages
Ease of scheduling with to do list and easy to read calendars. Also, accountability both in communications with Service Providers and Reports.
Inconvénients
Need to be aware that Android and Iphones work a little bit differently. Not a big deal just need to know in advance. Also, be sure to get an overview from Properly before and during set up. While the interface/app is fairly straight forward good to get overview.
- Logiciel utilisé tous les jours pendant 6 à 12 mois
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Provenance de l'avis
Great scheduling tool made for vacation Rentals
Avantages
Love being able to schedule different cleanings in one spot.
My housekeepers love being able to see pictures for each apartment.
Inconvénients
Sometimes our calendar doesn't sync Property and creates confusion.
The software is not perfect yet, but even like that we are happy with our purchase.
- Logiciel utilisé tous les jours pendant 6 à 12 mois
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Provenance de l'avis
We use Properly as a short term rental management firm. It helps us systematize our cleans :)
Avantages
It helps us easily schedule and systematize our cleans and inspections. This makes running our business easier and more efficient.
Inconvénients
There is not a lot to complain about. They do great customer service. We wish you could further police the check in check out but it works for now.
- Secteur d'activité : Hôtellerie
- Taille de l'entreprise : Auto-entrepreneur
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Provenance de l'avis
This is exactly what I have been looking for.
I received the ability to organize my cleaning crew, and assign different condos to different workers. Very valuable to my sanity!
Avantages
I like that it is concise, and very customisable. I can take pictures of areas which require extra attention from my housekeepers.
Inconvénients
So many features, that at first, it feels overwhelming to learn. Rep at Support was great! I could have saved myself some work, if I had contacted Support first!
- Logiciel utilisé toutes les semaines pendant 1 à 5 mois
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Provenance de l'avis
Properly is very easy to set up, very easy to use. Great Customer Service!
Avantages
Set up and customer service is great! It's very nice to have any and all issues reported, and any and all pictures of the homes in one space. It let's us insure that the home is ready for our next guest without having to visit each home. Reporting is also robust. The system is very flexible.
Inconvénients
I wish that we could re-open a job when something additional is found before the cleaner/ inspector leaves.
Réponse de Properly
Hi Amy! Thank you for completing a review. Your cleaners and inspectors should definitely use the Report a Problem feature to document issues as they are discovered during a job. Then you will know if any last minute details need to be tended to. Let support know if you don't know where to find this! All the best - the Properly Team.
- Logiciel utilisé toutes les semaines pendant 6 à 12 mois
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Provenance de l'avis
I have loved using Properly to help run my AirBnb with a manager in place
Avantages
I like that I can create visual templates of the cleaning that needs to be done. I do like much of the interface.
Inconvénients
Having to pay for separate properties, not as many features as desired, etc.. (And I can't edit my personal info below; organization is "Greenville Mouse House.")
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Provenance de l'avis
Great help to schedule and maintain management company
Avantages
I like that so much of Properly is automatic. Having the calendar automatically sync means we won't miss cleans.
Inconvénients
Getting large enough to warrant this type of software means that there is so much data input needed before starting. This took a long time (weeks).
- Secteur d'activité : Immobilier
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé toutes les semaines pendant 6 à 12 mois
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Provenance de l'avis
Makes airbnb flips super-easy
Avantages
Connects me with cleaners, easy to use, takes the complexity away from running an airbnb
Inconvénients
Need to arrange payment outside, can't set a template for a job (I have to set every parameter, such as length of cleaning, price offered, time) manually every time.
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Provenance de l'avis
Properly is really helps keep your Airbnb schedule organised properly!!
Avantages
I love the checklists and the scheduling of cleaners. Glad that I can ask anyone to join as a service provider without them having to pay.
Inconvénients
Don't know how I can reach more service providers. I would like to be able to pay my service providers through the platform.
Réponse de Properly
Hi Sarah! Thank you for your input and for taking the time to leave a review. We wanted to let you know you can reach more service providers in the app by selecting the Community Service Providers option in the app. You can find this in the Contact section or on the individual property profile pages. AND, good news - we¿ll be adding payment through the app later this year. All the best - the Properly Team
- Secteur d'activité : Services aux consommateurs
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Provenance de l'avis
Get this app
It's helping the team produce better results, faster.
Avantages
As a growing cleaning company, we needed a software that decreased the ramp up time for new cleaners, allows homeowners the transparently they wanted, and made coordinating with property managers easier. Properly is the only app that can do all that.
Inconvénients
It's pricey, but we're confident that the value is there and it's worth it.
- Logiciel utilisé toutes les semaines pendant 6 à 12 mois
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Provenance de l'avis
Great app to manage our Airbnb
Avantages
Great app to manage our Airbnb. Easy to communicate with our cleaner for our condo that is not in the same city we live in. We can see when she starts a job when she finishes it and she follows the guy to check List
Inconvénients
Only issue we had was with check-in`s showing up as well but we were able to remove so we didn't book our cleaner twice in a row
- Logiciel utilisé toutes les semaines pendant 1 à 5 mois
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Provenance de l'avis
Nice app, but expensive and lacking.
Avantages
It does what it says it does. Easy to setup and use. Intuitive and clean interface. App and website both work great.
Inconvénients
I think its expensive for the basic functionality it provides. It adds up quick if you have multiple properties so you better have a pretty good operating budget if you also use hosting platforms, dynamic pricing services, etc. If it was cheaper it might be worth it, but as it turns out my hosting platform already offers a similar feature.
- Secteur d'activité : Assurance
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé toutes les semaines pendant plus d'un an
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Provenance de l'avis
Great app for hosts
meeting my housekeeper for my airbnb
Avantages
I love it's functionality and ease of use. Properly introduced me to my housekeeper that is bonkers good!
- Secteur d'activité : Hôtellerie
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé toutes les semaines pendant 1 à 5 mois
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Provenance de l'avis
Off to a great start but needs a little improvement.
Ability to find cleaners that understand short term rental turnover service.
Avantages
I love that this program has a lot of cleaners to choose from, and the list is growing. I also love that they can upload photos of their completed work.
Inconvénients
I really wish there were more cleaners in my immediate area, hopefully that will improve in time or with more advertising. But the biggest downfall is that I can't pay cleaners directly through the program.
- Secteur d'activité : Hôtellerie
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé tous les jours pendant Essai gratuit
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Provenance de l'avis
so glad this exists
Avantages
someone who is a host who needed this clearly created it for other hosts in need
Inconvénients
found it challenging making instructional lists
- Secteur d'activité : Services d'information
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé toutes les semaines pendant 1 à 5 mois
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Provenance de l'avis
There are a good number of service providers and I was able to get everything done easily.
Helped provide a valuable resource in property turnover services
Avantages
The help staff is great, the checklist idea is also really well thought out. The site is a valuable resource to property owners using short-term rental services.
Inconvénients
Inability to pay providers in-app is a problem. Also, when a provider texted me through the app, it was confusing for me as I didn't know if I was talking to someone at Properly or to the actual provider.
- Secteur d'activité : Art
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé tous les mois pendant plus d'un an
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Provenance de l'avis
This is my Lifesaver !!!
It changed my Life!!!
Avantages
The Properly , and specifically my cleaning team are simply a Lifesaver. I can now have a peace of mind and travel all over the world, knowing my house will be in perfect shape for the next AirbandB guest. Thank you so much..
- Secteur d'activité : Hôtellerie
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé toutes les semaines pendant 1 à 5 mois
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Provenance de l'avis
Convenient sourcing and communication with cleaners
By linking in with Airbnb it's easy to keep track of cleaning jobs both past and future
Avantages
It's very easy to use once you get the hang of it
Inconvénients
I'm not sure how well the cleaners are able to use the software
- Secteur d'activité : Hôtellerie
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé toutes les semaines pendant 1 à 5 mois
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Provenance de l'avis
Great software!
Avantages
The image based checklists really set it apart! (Filling in character min requirement here...which is strange for a survey, in my opinion)
- Logiciel utilisé toutes les semaines pendant 1 à 5 mois
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Provenance de l'avis
This has made running my serviced accommodation so much easier.
Avantages
As I live 250 miles from my property being able to see when cleaners check in and out and also see photos of their work is awesome.
