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- Secteur d'activité : Eau/gaz/électricité
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Disappointed with V1 to V2 upgrade process
What an experience to migrate from V1 to V2! Self storage is just one of the business we operate. So we use many other business management software. This by far, is the worst we have encountered. No training document or video provided before going live with V2 unexpectedly. We have to hunt for those materials on 6Storage website. Not all data migrated to V2, caused nightmare when trying to answer customer queries. Vehicle storage without complete registration information in V2. I feel that we are beta testing the product and paying full price for the product! Have logged many feature issues on first day! Gate access code takes upto 30 minutes to synch with PTI gate control system!Is V2 a better product than V1? Absolutely not at this moment!! Seriously considering moving to another product!
Avantages
V2 has prettier user-interface than V1, but some features are just illogical.
Inconvénients
Forced to upgrade to V2 when some features of the software are not completed. V2 feature concerns raised 2 years have not been addressed. V2 rebuild without much QC. Some page layouts are not responsive to actual screen sizes.
