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- Secteur d'activité : Services environnementaux
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus d'un an
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ClockSharp offers outstanding results and benefits for our company
Since we began with ClockShark we have realized improved employee performance and reduced lost employee time. We use the program to monitor time on task to improve billing and invoicing for services
Avantages
ClockShark is very easy to use and makes training new employees simple. We appreciate the fact out employees have multiple options to access the program in office and in the field. We also are highly impressed with the customer services ClockShark offers us. Their staff are highly skilled and provide immediate service when we have needed technical information and assistance with the program.
Inconvénients
Honestly, we have very little to say negatively about ClockShark and their service. We have used other software to manage our employee timesheets and we have been highly satisfied with their program and services over others we used in the past. We doubt we will make any changes in the future.
- Secteur d'activité : Services environnementaux
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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More Pros Than Cons
Avantages
There are a lot of pros with using the ClockShark app. Once you get the hang of using it for a couple of days, it is very easy to understand. It is an app that is easy to teach others how to use. It does not have a lot of malfunctions, and the support team is always there when needed. When I review people's times everyday, it is very organized. When I am looking for specific jobs or employees, I can run a report and it will tell me what I need, which is SO AWESOME and SUPER HELPFUL. Highly recommend taking advantage of the reports section.
Inconvénients
There aren't a whole lot of cons for this software. Sometimes when an employee clocks out, there are times when ClockShark doesn't catch it and gives an error after 20ish hours.
Réponse de Simpro Software
Hi Makeila,
Thanks for the review! We are happy to hear that you enjoy everything about ClockShark from the ease of use to our customer service. Feel free to reach out to us anytime at 800-828-0689 or by emailing [email protected]! We're always here to help and love talking with customers and hearing feature requests.
- Secteur d'activité : Services environnementaux
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Clock Shark Rocks
Before we were using paper time cards in the field to track jobs, which are ineffective when people forget to fill them out. Now all they have to do is switch from their phones and we can print the reports at the end of the week. There are still a few things to work out, but our accuracy has really improved.
Avantages
It has all the features we need to stay organized with the various jobs we perform and the areas we perform them.
Inconvénients
The notifications on the scheduling. Since we often work on more than one job a day with no definitive timeline I stopped using the scheduler because of the missing clock notifications.
- Secteur d'activité : Services environnementaux
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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One of our best investments yet!!
Already our company has saved so much time and money in using this product!
Avantages
This is a great product and so easy to use! We have job sites located all over and a lot of places that do not have cell coverage. My guys are able to clock in where ever they are and switch between jobs effortlessly with or with out cell coverage and it updates once they come back in to coverage. It is simple and easy for the various age generations that I have working for me and to date we have not had any problems downloading it on to our employees various brand phones. The very few questions that I have had to ask Clock Shark have been answered within a quick turn around time and they are always checking in and emailing great tips on using their software. This product has already saved me so much time and money on keeping track of my team. Not to mention it helps to also keep track of their locations and I am able to pre-schedule jobs and have them reminded on their individual phones!! They have loved being able to upload photos and notes from each job site and really enjoy how easy it is to use.
Inconvénients
The only Con that we have is that not everyone is able to view the other teammates notes on a job. They have continued to communicate through e-mail or text when it comes to passing their information. So in the bigger picture this is just one small Con to so many Pro's.
- Secteur d'activité : Services environnementaux
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
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Clean-N-Shine loves the scheduling part of Clock Shark
We use it for our cleaning company.
Avantages
Like the scheduling part but not enough on employee or the client.
Inconvénients
I don't like that there is no employee info.
- Secteur d'activité : Services environnementaux
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant plus d'un an
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Great product
Avantages
Super easy, reliable, GPS tracking. No down time
Inconvénients
Expensive product and customer service is hard to get hold of
- Secteur d'activité : Services environnementaux
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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great
great
Avantages
time keeping is the most of what we use it for
Inconvénients
nothing yet it is working great . I will let you know later
- Secteur d'activité : Services environnementaux
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
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Helps Divide Payroll Divisions Easily
It helps cross-functional employees allot their labor costs to each separate division easily for us to better track expenses.
Avantages
I like the ease of reporting. All of my managers and employees were trained quickly and no one has ever had any issues learning this software.
Inconvénients
It goes down from time to time, but that is on our hardware end, not on the software end.
- Secteur d'activité : Services environnementaux
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Learning it pretty fast
The GPS tracking was an eye opener. Productivity has to ijprove when we know people are actually on the job sight.
Avantages
scheduling is very easy. Making jobs active reduces clutter and being able to drag jobs around. Copying shifts is also a great plus
Inconvénients
I cannot clock workers in from my computer (or I haven't learned yet). Sometimes my guys cannot sign in. I have to sign them out and hav them try again.
Réponse de Simpro Software
Hi, Joseph :)
Thanks for sharing your experience with ClockShark! Love hearing that you enjoy copying shifts: we just added that feature and it's great that it's already saving you time when you're scheduling.
Currently, there isn't a way to clock employees in from the Website, although you can do this from the mobile app's Crew Clock feature. Feel free to reach out to our Customer Success team if you have any questions about that: 1.800.828.0689. :) (Psssttt...we should be adding that same feature to the website too, but that's just our secret)
If you have any questions or suggestion, please let us know, Joseph. It's great to have you on the ClockShark team. Have an excellent rest of your day!
- Secteur d'activité : Services environnementaux
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Great app
So far everything is going great, love the app
Avantages
This app really help me keep track of employees and is very easy to use.
Inconvénients
I wish i could print time sheets or save them to a different file.
Réponse de Simpro Software
Hi Brenda!
Thank you for the 5 star review! I'm happy to hear ClockShark is working well for you! However, you can absolutely print your timesheets If you use the Timesheet report it will give you the information you need in a nice, clear format. Feel free to call in at 1-800-828-0689 or chat/email us anytime and we would be happy to help in any way!
- Secteur d'activité : Services environnementaux
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Review
Avantages
Ease of Use and good support team that responded well and made sure that our problem resolved with follow p calls.
Inconvénients
most of the feature will be come available in the pro plan only.
- Secteur d'activité : Services environnementaux
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Finally!
Avantages
Ease of use. Intuitive, contractor and service provider focused.
Inconvénients
Wish the scheduling was bit more task and time centric.
- Secteur d'activité : Services environnementaux
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Intuitive and easy.
Avantages
Ease of use, stability of the platform, great customer service, mobile application, multiple calendars
Inconvénients
occasional slowness
- Secteur d'activité : Services environnementaux
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Simple to use, valuable tool
Very positive experience.
Avantages
Adds structure to a business with different jobs almost every day. Saves texting employees as to their whereabouts, are they done for the day? etc.
Inconvénients
Nothing really. Any concerns I had were answered by mail salesperson who told me how to find what I was looking for.
- Secteur d'activité : Services environnementaux
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Easy to use and track time
Customer support is great! Very helpful!
Avantages
Able to track employees time anytime during the day and check previous hours worked.
Inconvénients
Allow employees to edit their notes when using desktop Clockshark without being able to edit their own time.
Réponse de Simpro Software
Hi Terri,
Thanks for the review! Glad to hear that you enjoy ClockShark's Time Tracking feature. Feel free to reach out to us anytime at 800-828-0689 or by emailing [email protected]! We're always here to help and love talking with customers and hearing feature requests.
- Secteur d'activité : Services environnementaux
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Simple and Easy to use
Correct time keeping on projects, easy to switch the another project.
Avantages
Very User Friendly! Field workers like it a lot.
Inconvénients
So far the software has worked well, and if anything is missing the clock shark assistants have been very helpful.
Réponse de Simpro Software
Hello Edwina,
Thank you for the review! We are happy to hear that ClockShark is easy for you and your team to use. Feel free to reach out to us anytime at 800-828-0689 or by emailing [email protected]! We're always here to help and love talking with customers and hearing feature requests.
- Secteur d'activité : Services environnementaux
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Great Customer Support
So far so good clockshark works great with Quickbooks!
Avantages
When I have a question there is always someone to help and answer my question
Inconvénients
I wish you could allow employees to edit their notes via desktop as well.
Réponse de Simpro Software
Hello Keishaun,
Thank you for the review! So glad to hear that our amazing customer support team is able to help you with all the questions you have. Feel free to reach out to us anytime at 800-828-0689 or by emailing [email protected]! We're always here to help and love talking with customers and hearing feature requests.
- Secteur d'activité : Services environnementaux
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Awesome, Easy way to track employees time!
Knowing that employees are where they say they are and for how long.
Avantages
The GPS Monitoring so I can get the most for my money.
Inconvénients
LOVE EVERYTHING!! I wouldn't change anything.
Réponse de Simpro Software
Hello Joshua,
Thanks for the review! We appreciate your 5/5 star review. So glad to hear that you LOVE everything ClockShark has to offer! Feel free to reach out to us anytime at 800-828-0689 or by emailing [email protected]! We're always here to help and love talking with customers and hearing feature requests.
- Secteur d'activité : Services environnementaux
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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I really like Clock Shark. The customer support is amazing. It is a nice plus to my job.
I don't have to case employees down anymore. When I do payroll the reports make it much easier. No more when, where and why. Its all right there
Avantages
The best part for our company is the GPS tracker. We have a lawn care company and its nice to be able to drive right to a job without having to be on the phone trying to find out where everybody is.
Inconvénients
I think the biggest dislike for me is all the alerts. With that being said once you learn what they are all for its much more usable.
- Secteur d'activité : Services environnementaux
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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I have had great results with Clockshark. I'm so glad our company switched
Avantages
It's very easy to use. Pretty self explanatory. I never have any issues with logging in or out. The crew, once they found out how to use it, have not had any issues using the program. I would recommend this program to anyone.
Inconvénients
If you make a mistake and accidentally sign out instead of switching or going on break, you can't fix it until you have clocked out for the day
- Secteur d'activité : Services environnementaux
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Easy to Use...Just What we Needed!
Avantages
This software is easy to use. Truly helps me to keep up with payroll!
Inconvénients
It does use a lot of cell phone battery when GPStrak is enabled.
- Secteur d'activité : Services environnementaux
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les mois pendant 1 à 5 mois
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Great product
All great.
Avantages
Very easy to use. Also has many features missing from their competitors.
Inconvénients
I wish that notes could transfer to QuickBooks.
- Secteur d'activité : Services environnementaux
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé toutes les semaines pendant pendant l'essai gratuit
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Trying different softwares
Avantages
Again its pretty simple to usei love it.
Inconvénients
Not much bad to say, currently checking out different things to figure out the best to use.
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