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Tous les avis sur Alpega TMS Appliquer les filtres
- Secteur d'activité : Mode et vêtements
- Taille de l'entreprise : 10 000+ employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Provenance de l'avis
Translot
The overall experience has been great. Executives have been of great support during the implementation phase of the software. It has allowed us for smoothly transitioning all the parts of the delivery process over this tool.
Avantages
ITs easy to use and provides visibility to all stakeholders. Furthermore, it reduces our work as it links the company make the delivery and the team internally who receives it.
Inconvénients
That it is not capable to report multiple shipments under one delivery
Réponse de Alpega
Thank you for taking the time to review Alpega (Transwide)! We appreciate you sharing your positive feedback.
- Secteur d'activité : Entreposage
- Taille de l'entreprise : 10 000+ employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
Review Software
Controlling daily trucks is greatly organized, just needs to be updated.
Avantages
Organized, informational, Changeable, Very User friendly.
Inconvénients
Slow, Too many steps, Have to click too many pages to get what information is needed.
Needs to have quick access to Daily Schedule upon logging in.
Needs to be faster at loading up pages.
It would be nice to have an App on phones for easy logging on delivery times and or changes.
Réponse de Alpega
Hi Peter, Thank you for taking the time to review Alpega (Transwide)! We appreciate you sharing your feedback.
You are able to set Current Schedules as your homepage. I will contact you directly to explain.
- Secteur d'activité : Vente au détail
- Taille de l'entreprise : 10 000+ employés
- Logiciel utilisé tous les jours pendant plus d'un an
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Provenance de l'avis
using transwide
Avantages
you can check slots to get accurate time of when trucks are coming in for us to off load material
Inconvénients
sometimes it glitches or goes down making it hard to see booked spots
Réponse de Alpega
Hi MaShayla, Thank you for taking the time to review Alpega (Transwide)! We appreciate you sharing your positive feedback.
Should you need assistance, please contact our support team at 877-778-9433, [email protected], or via live chat.
- Secteur d'activité : Machines
- Taille de l'entreprise : 10 000+ employés
- Logiciel utilisé toutes les semaines pendant plus d'un an
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Provenance de l'avis
Transwide is down!
Emails that inform the site is down with promises of updates within an hour that are many hours later. No indication of when the site is going down, just an apology email.
Avantages
Visibility into all of our facilities that use this for scheduling.
Inconvénients
The lack of reliability and the fact that the majority of our carriers do not get the emails about the site being down. When the site is down (lately it has been weekly occurrences) none of our freight can be booked to unload, so our supply chain halts. Unacceptable.
Réponse de Alpega
Hi Brian,Thank you for taking the time to review Alpega (Transwide)! We appreciate you sharing your positive feedback around increased visibility.
We are currently working on improving our communications around system access.
- Secteur d'activité : Produits chimiques
- Taille de l'entreprise : 10 000+ employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
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Provenance de l'avis
Transwide
Customer service and setting up was awesome. Alpega willing to assist my vendors which was a plus.
Avantages
User friendly and the reporting functions
Inconvénients
The documentation with Hazardous materials but this is likely an internal Ineos issue which still 7 months later is not solved yet.
Réponse de Alpega
Hi Chris, Thank you for taking the time to review Alpega (Transwide)! We appreciate you sharing your positive feedback and we're happy to hear our support team has been helpful to you and your vendors.
- Secteur d'activité : Logistique et chaîne d'approvisionnement
- Taille de l'entreprise : 10 000+ employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Provenance de l'avis
Could Use Some Work
There has only been a training session of actually being in the website. It has not worked except for 1 time and that was to create a password. The calendar in Microsoft Outlook was better than this site so far.
Avantages
In the training class it seemed easy to maneuver through the site. The trucks were detailed.
Inconvénients
Since the go live I have not had access. I have sent multiple emails and got no response. I have had notifications that the site is up and running again multiple times, and this case is not true.
Réponse de Alpega
Hi Johanna, I'm sorry to hear about your frustration. There are several ways we can help. We will reach out to you directly. However, you can always contact us through live chat, emailing [email protected], or dialing +1 877-778-9433. We are happy to ensure your access, and can highlight our help center.
- Secteur d'activité : Mode et vêtements
- Taille de l'entreprise : 10 000+ employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Provenance de l'avis
Good tool, need some minor improvement
overall happy, gives visibility to everyone, leaving aside xls spreadsheets
Avantages
ease of use, possible to download in xls
Inconvénients
graphics is a little outdated. legend symbols are not 100% user friendly ("free" is pictured with green background but with a white "X"; so is it free because is green, or is it booked/not free because there is an "X"?)
Réponse de Alpega
Hi Bruno,Thank you for taking the time to review Alpega (Transwide)! We appreciate you sharing your feedback.
Your recommendations have been passed to our development team.
- Secteur d'activité : Bijoux et produits de luxe
- Taille de l'entreprise : 10 000+ employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Provenance de l'avis
Tool Feedback
The tool is really useful and I will recommend to other people
Avantages
Optimize the process and minimize the communication
reporting
attaching documents
Inconvénients
layout, I would like to have it more simpler.
Réponse de Alpega
Thank you, Ahmed, for taking the time to review Alpega (Transwide)! We appreciate you sharing your positive feedback.
- Secteur d'activité : Biens de consommation
- Taille de l'entreprise : 10 000+ employés
- Logiciel utilisé tous les mois pendant 6 à 12 mois
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Provenance de l'avis
Transwide Review 6/16
I use this tool periodically. It's very simple to use and if I have any questions, Kim responds very fast.
Avantages
Passwords don't change every 3 months, very user friendly.
Inconvénients
Nothing as of today.
Réponse de Alpega
Thanks for using Transwide. We greatly appreciate your positive review and feedback
