Workato

Avantages

Workato is the best cost-effective tool with user-friendly customer support. The fantastic feature is we can share our recipe to even other users and they can make use of it. There are more than five hundred pre-built app connectors that we can connect to our recipe and testing the workflow is much easier in the workato tool. There are three types of connectors such as Http connectors, Community connectors, and Connectors SDK which help in creating custom connectors with low code in the recipe. Training materials and documentation are easily available which helps new learners to grasp the tool knowledge quickly.

Inconvénients

The only con is it will keep on sending the emails if the flow has errors, which might disturb the users.

Avantages

The feature set and robustness of Workato is second to none. The breadth of customization that Workato allows in such a simple UI is truly remarkable and let's business operators without coding experience create complex integrations that would have cost us tens of thousands of dollars in custom development work. Workato blows other out-of-the-box integrations out of the water.

Inconvénients

Getting our Workato recipes running with the level of detail and granularity of our business processes required a steep learning curve. The basics of the software are easy to learn, but learning how to use formulas and other more complex features required a good amount of trial and error. When errors occur withing recipes, debugging them can be challenging, particularly given that errors are most often returned by the API of one of the software that Workato is connected to rather than Workato itself.

Avantages

I use this software to connect to our business. It meets our needs and I find it cool

Inconvénients

Not having a free version is not a good thing

Alternatives envisagées 

Logiciel antérieur 

Avantages

Workato is an API-merged cloud-based software tool, it contains 600 pre-built apps with all types of categories like AI Machine learning, DevOps, Productivity, Operations, etc. We can easily deploy our recipe and share it via a link so that we can easily access it to test the recipe. It is low code integration tool.

Inconvénients

Sometimes we cannot be able to connect the pre-built apps because they need proper API keys and credentials. Only technical users will be able to create the connector SDK to customize the recipe of the application.

Avantages

We're able to pilot and test new workflows, build upon them, then productize them as a service, which can be used by our consulting team.

Inconvénients

Requests for adding new features(actions and triggers) to an existing Connector can be subject to their own priorities, and may not be addressed even with a substantial use-case.

Avantages

Using Workato, I can easily automate the process without having to learn any complex programming languages. It's an amazing tool to learn automation quickly and efficiently!

Inconvénients

For me, it is quite challenging to comprehend the database structure, establish DB connections, and integrate them.

Avantages

Workato is an automation tool to build the repetitive task and it helps to reduce the error. we can easily build the flow design and it manage the error handling mechanism. It's offering a feature to drag and drop programming to create and manage their workflow in workato.

Inconvénients

This tool is quite costly and difficult for the users who are all not having programming background.

Avantages

It is a drag and drop interface and it is easy to use.100+ Prebuilt connectors make this tool easier.This tool ensures security and scalability.

Inconvénients

It is much harder to use without programming experience when we have to work with the API application.Maintenance of recipes is quite challenging.

Avantages

We are in the construction contracting business with 100 employees. Our primary use case was to have Workato keep our Salesforce and Quickbooks Online CRM data in sync and eliminate time-consuming manual updates. After a 1 month trial and some minor recipe tweaking, we found that Workato simply outperformed all of the other integration solutions we tested in terms of reliability and real "hands free" automation. The community has a wealth of pre-made recipes available that you can customize to suit your needs. Everything from the use of data pills, to the documentation is very intuitive and user friendly. The customer support team has been extremely helpful and responsive to anything that has come up. Our account rep Bala went above and beyond to get our first recipes running. We now plan to expand our use of Workato to help automate other crusty business procedures. I would recommend this product to anyone looking for DIY integration that delivers true automation without needing to be a developer.

Inconvénients

When evaluating whether Workato is the right product for you, I suggest taking a close look at the available triggers etc. for the specific integration you're seeking. What Workato can manipulate, it does so accurately and reliably. However the only limitations we've encountered are with what is actually exposed by the target software's API (Quickbooks Online etc). It also took some legwork to ensure that other automatic background processes aren't triggering Workato constantly and blowing through the transaction cap.

Avantages

I'm a huge google fan but sometimes not everything was linked with other programs.
Workato came to my rescue!
Now almost seemlessly everything is synchronized. I no longer need to manually update several databases.
Price is awesome for us non-profit.
I shared with them some improvements, and there was some adjustments at the beginning but overall it is totally worth it!

Inconvénients

Some tips could be shared when creating a specific recipe. for example; don't share your google sheet with too many people or the recipe won't work. Or Don't delete a line or the recipe will not work for the next registration,...

Avantages

Workato makes integrations and compliance easy.

Inconvénients

The expense of the recipes. Even when reusing recipes, the cost of new integrations is sometimes prohibitive.

Avantages

I have Been using Workato for the last 10 months, Workato Automation Institute - provides Automation Pro1, Pro2, and Pro3 these courses are more than enough to learn from basic to a high level. we can easily build the flow design. The tool has a great error-handling mechanism. Using connectors we can integrate our platform with other platforms like google drive outlook teams....etc,. I like this tool's flexibility in creating recopies. and its performance.

Inconvénients

It's tricky to automate little complicated pieces of stuff.

Avantages

There is no need to knowlodge of coding. It is no-code integration platform.
There are lots of education material and videos. So it is easy to learn and use Workato. Microsoft Teams and excel and email integration really useful.

Inconvénients

It would be really nice and useful if it has an IOS app. Subscription prices can be more flexible for small businessed and personals.

Avantages

-Intuitive development of recipes
-Great support (the customer success team has been very helpful)
-Easy to initiate help requests through the chat window

Inconvénients

-Would be nice to have more API support built out for 3rd party applications (e.g., ability to create new directors in Onedrive)
-Learning curve was initially steep, especially when trying to use HTTP Get/Post with 3rd party APIs
-Lacks existing recipe examples that demonstrate the use cases I was trying to build out

Avantages

Workato offers a broad range of "out of the box" solutions as well as plenty of customisable features. It's ready to use connections are it's real strength for teams who don't have developer capacity and/or the budget to make unique integrations themselves. You can really build complex and robust workflows that automate business processes.

Inconvénients

The help documentation around Workato is reasonably brief and not hugely wide-ranging. You can contact help services and they are excellent at replying quickly and providing great support, but I would like better documentation around the product in the first place to avoid annoying and basic errors in recipes, without needing to generate a support case. A small con, but reasonably time consuming!!!

Avantages

Customer support could not be beat. A joy to work with. We actually enjoyed the process and the product performs as promised. All software should be as good as Workauto.

Avantages

Too much features for all your needs in automation process. You only need to integrate your app for automation process.

Inconvénients

Sometimes it provides some difficulties in integrations. Little bit costly for small businesses or companies.

Avantages

Super robust. Workato was able to replace other less fully featured integrators when it became necessary as our business grew. Nearly anything is possible if you know what you're doing!

Inconvénients

Steep learning curve to understand how the integrations work. Basic stuff is simple, but gets complicated quickly if you need super customized robust integrations.

Avantages

Easy to use, very intuitive user interface, and so far 100% reliable with great exception reporting

Inconvénients

None yet, we have been using for about a month now

Avantages

We were looking for an integration solution and Workato was great to work with during the process. I was given a free trial and a support person to work with as I tried out the product. I only felt support in my decsion making process and never any pressure to purchase. This sales strategy worked great for me! The recipe building process is very easy to learn without much "developing" experience. The "expert hour" webinars are invaluable to work out the details. Once I decided to go with Workato, I was assigned an expert to work with me to get set-up. The same person worked with me and was invaluable in helping me get going! Now it just runs in the background and everything is integrated, MAGIC!

Inconvénients

The biggest challenge I have had working with Workato has been trying to figure out why an error has occurred.

Avantages

The Workato team is a pleasure to work with and their large library of pre-built recipes make setting up the connections a breeze. They also have a large community of users that have shared their custom recipes.

Inconvénients

If you aren't using a pre-built recipe the learning curve can be a bit steep. If you have a failure find the error can be a bit complicated.

Avantages

Workato impacted me in intelligent automation to automate complex workflow and reduces manual errors

Inconvénients

Some of the features should be improved and improved features to be upgraded as per client expectation

Avantages

The drag-and-drop interface is easy for users to create and manage their workflows in Workato. It can be integrated more than 1000 apps and systems, making it a versatile tool for businesses of all sizes and industries. Also, it allows users to customize their workflows to meet their specific business needs and requirements. It can be designed to sync in real-time ensuring that data is always up-to-date and accurate.

Inconvénients

The most of the apps can be integrated with workato, hope it will grow in the near future.

Avantages

We've found Workato relatively simple to use, yet a very powerful tool, for integrating data between Quick Base, Zendesk, SFMC, Box, and our own platform. The product works very well and superior customer service is the icing on the cake!

Avantages

great tool for the unsophisticated or sophisticated end user and one i find myself using quite often

Inconvénients

could have more SMB functionality as it applies to the ability for the user to work in multiple flows

Avantages

Workato is a reliable and secure platform with a fairly decent UI. The "recipes" (or, integrations) are rarely problematic on production. Most of the integrations have examples to reference when building. Additionally, Workato has pretty robust documentation.

Inconvénients

Some of the integrations are seemingly still be tested by Workato. This can result in an inability to build certain integrations. However, their support team is more than helpful in these scenarios.

Avantages

The recipes allowed a huge assortment of customizations to the automated "bots". Workato also supports most of the popular apps like sheets, slack, smartsheet, jira, etc... It is great for us that have a developer background as we can make changes to the code to update recipes.

Inconvénients

I had many issues getting the apps to connect properly so they could be used. It was not intuitive to figure out how to make a recipe as well.

Avantages

I've only had one issue so far and it was resolved quickly and professionally. Representatives are very helpful and knowledgeable. Great customer service!

Inconvénients

Might help if transaction limits/balance was displayed on the main recipe dashboard. It's possible to run out of transactions with one recipe if you have a lot of data and don't set up a trigger properly.

Avantages

Workato has been very useful for us in integrating tools with Salesforce, with freedom for us to customize as much as we want. There's not much you can't do with this product. We had Bala and Amanda helping us with our plan and recipe, and they were both very helpful to us when it came to providing the correct resources for us to refer to. Overall, I would recommend using Workato if they have the solution to what you're looking for, because they'll provide the necessary help to get you where you need to be.

Inconvénients

Recipes are a bit difficult to learn at first but you get used to it. Luckily, there is a good amount of documentation that your assigned success team could refer you to.

Avantages

We built quick integrations and our overall costs went down, we were satisfied enough.

Inconvénients

The interface is messy, I think it should be made simpler with updates. Ease of use should be increased.

Avantages

There have even been several feature requests we have suggested and they have added them quickly.

Inconvénients

It still requires some manual work when a syncing error happens and has to be resolved.

Avantages

The ability to create my own integrations without the need of any developer. Very intuitive and straightforward to use.

Inconvénients

There is a lot of community recipes available to choose from. It can get pretty overwhelming so having a system to sort more would be great.

Avantages

It can integrate and connects almost with all my applications i work with at my office. And It just get things done

Inconvénients

There is a lot i need to understand and learn before i can master it. Some documentations would really be helpful

Avantages

Save time and money by using this software

Inconvénients

Takes some time to make sure data is correct on both ends

Inconvénients

Please add unbounce.com and app.sendgrid.com/

Avantages

Very powerful program. I can see it being capable of a lot of things.

Inconvénients

It took a little while to understand how to build recipes, but once you get it down it gets much easier. Also, when cloning a step, remember to replace all the cloned pills with the correct source. Not as many applications available, but if you need a specific request, they can create it for you.

Avantages

The academy of workato is great because have 3 certifications and its a great way to start on the tool

Inconvénients

Its to complicated (in comparation) to another automations software

Avantages

Very intuitive user interface, creating a new recipe takes just a few steps. And in case you need some help or have any doubts, Workato consultants are always there to assist.

Inconvénients

Documentation is sometimes not enough to get the information you need. In case of issues it´s not easy to find what´s happening.

Avantages

Wide range of integrations. More encompassing than alternative middleware. Recipes require some configuration and know how

Inconvénients

Price. Very steep, as the license cost was more expensive than crm cost. Most likely out of the question for non profits

Avantages

Excellent training and support. Exceptional customer service, was thrilled to receive immediate follow-up on an user-error issue alongside options for continued training and support.

Inconvénients

I am not at an advanced level in my field yet to be able to fully review this product from a technical standpoint. But it certainly was not as intuitive as other platforms that I am learning at the same time.