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- Secteur d'activité : Hôtellerie
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus d'un an
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Provenance de l'avis
Easy and secure to use communication solution for our business
We like Wire a lot because of the end-to-end encryption, we as a hotel deal a lot with sensitive data of clients to make them feel comfortable during the stay. In order to do this we use Wire across different platforms like on desktop in the reception and on mobile with all our staff. Wire makes it easy to communicate in a modern way via messenger by not needing to think about if the data is protected well enough.
Avantages
Our main pros we like about Wire are the end-to-end encryption, the fact Wire offers apps for all platforms and gives us the opportunity to communicate across these. Audio quality is very good compared to other solutions or regular phone calls.
Inconvénients
We noticed some bugs during our use but they also got resolved pretty fast by the team.
- Secteur d'activité : Gestion d'organisme à but non lucratif
- Taille de l'entreprise : 501–1 000 employés
- Logiciel utilisé tous les jours pendant plus d'un an
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Provenance de l'avis
WIRE has been a game changer for our Program
Avantages
I love WIRE because it allows our team to communicate easily and securely. We are a new team and decentralized across a lot of different countries so we needed something to replicate an 'office space' - somewhere to have quick conversations with the right people; somewhere to share files and sometimes jokes; and somewhere to share documents with easy encryption. WIRE did all of these things for us and ore.
Inconvénients
Because our IT system is pretty locked down we have issues with automatic updates running smoothly in our system - resulting in a pretty much dysfunctional app. Instead we need to use the browser version.
- Secteur d'activité : Think tanks
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant plus d'un an
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Provenance de l'avis
Why I love using Wire for Work
Avantages
Wire is a great way to contact employees about a variety of tasks. It is great because it is encrypted so you can discuss work related matters in a more secure way.
Inconvénients
Wire is pretty slow and sending photos in chats.
- Secteur d'activité : Gestion d'organisme à but non lucratif
- Taille de l'entreprise : 201–500 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
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Provenance de l'avis
Excellent Alternative to Slack
It has been a great product as something that is very similar to Slack without all of the weird publicity. Slack has seen some issues recently with identity and I think Wire has much more flexibility and integrity. I trust them.
Avantages
I love that this software is always up to date and helps me reach my work team at all times of the day. You can set it up through an app on your phone and always be nearby for work emergencies. I also appreciate that it is an encrypted software that allows us to have conversations without fear of it being hacked in to or stolen.
Inconvénients
I think that this software could have a wider selection of gifs and images for use in conversations. I know that seems a bit silly in a work environment but many of us express ourselves through gifs and memes.
- Secteur d'activité : Services d'information
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
Wire Teams
We are organizing a distributed Team with high expactiations to security and usability especially with regards to group text chat. These expectations were completely satisfied.
Avantages
- Great call and video quality
- Highly Secure Architecture
Inconvénients
- UI is a bit messy, especially with lots of contacts
- Calls a are somethimes Buggy to establish, especially with multi-device usage
- Secteur d'activité : Machines
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Provenance de l'avis
I'm Wire'd!
Have been using Wire for both personal and business use - and it's been great from the start! Communicating with work colleagues is, not only fast, but easy to track and to send important information. And knowing that it is fully-encrypted is a huge confidence builder!
Avantages
The layout and ease of use! The business/ enterprise edition has features that great for communicating with co-workers and even customers. It's like having messaging (private and public), webcasts, document sharing, and "FaceTime" all together! Oh and the best-in-class security features!
Inconvénients
The "homepage" - needs to have an initial start page to see an overview of everything at first.
- Secteur d'activité : Articles de sport
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant plus d'un an
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Provenance de l'avis
Can go better for Companies
Secure communication and a trustful feeling because you company based in west europa and has phone numbers and address
Avantages
Works, Can handle more as one account, voice quality is great
Inconvénients
No Conference video chat like (hangout), No Channel (such as Telegram) No sub groups in a group
- Secteur d'activité : Cabinets médicaux
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus d'un an
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Provenance de l'avis
Best Messenger
For me it is ideal for brief contacts with my patients improving their satisfaction
Avantages
End-to-end encryption, independency of SIM-Card, cross-platform usability, Synchronization of messages, all-in-one-backups => safety and transfer to other devices is easy, multiple accounts in one app, lack of advertisements
Inconvénients
Compared to other messengers, there were no disadvantages
- Secteur d'activité : Administration publique
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
Beautiful, Easy to use, Top notch security, Messaging as it should be
Avantages
Wire is a great example of well developed security messaging. The UI is beautiful and the security does not drag down the ease of use of the software. This is a prime example of engineers knowing how to balance usability and security.
- Secteur d'activité : Services et technologies de l'information
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant plus d'un an
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Provenance de l'avis
Best and secure way of communication
Avantages
The smooth and Realtime collaboration among cross functional teams. We usually use this software for secure communication and sharing classified information and documents with in the team.
Inconvénients
The group function is not like other communication tools
Réponse de Wire Swiss
Hi Mubasshir Ali Roshan,
Thanks for such positive feedback!
We are very happy to hear that you, as a long time customer, are satisfied with our secure collaboration tool.
- Secteur d'activité : Enseignement supérieur
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Provenance de l'avis
Wire is secure but basic
It has been good at providing us with the necessary security for sending vulnerable information, but the app needs further development. It leaves a lot to be desired.
Avantages
Wire provides the user with a secure messaging platform, so it is necessary for sending sensitive information.
Inconvénients
Wire is not a great product, it performs the necessary functions (security) but is shaky. Calls should not have more than 3 people if you want quality, and it seems like there could be more functions or adding.
- Secteur d'activité : Gestion d'organisme à but non lucratif
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant Essai gratuit
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Provenance de l'avis
Security and Privacy
For now, it is a great app as it is highly recommended by a not for profit organisation that cares for personal privacy and security.
Avantages
Security and Privacy and ease of use. Also, the options to sign up either by phone number or an email.
Inconvénients
Unsure of making bots to prevent sharing suspicious links or prohibiting calls to unknown users.
- Secteur d'activité : Organisme social ou civique
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé tous les jours pendant 6 à 12 mois
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Provenance de l'avis
Not happy with Wire
I am in love with Wire because it's encrypted
Avantages
It's beautiful that you have created an encrypted Wire, thats number one for us.
Inconvénients
We are not happy with Wire because we need to recall several times to get Wire working properly for everyone.
- Secteur d'activité : Assurance
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Provenance de l'avis
Well done! Now: Go ahead!
Internal and external communication, screensharing for conferences, seeing our team from time to time :D
Avantages
Security, customer service, look and feel, everything here we needed (almost everything, see below).
Inconvénients
No dedicated server, no dedicated URL, screensharing not yet perfect.
We would have preferred to run on our own server (like we did with hipchat so far).
- Secteur d'activité : Production audiovisuelle
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé toutes les semaines pendant plus d'un an
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Provenance de l'avis
Wire
It’s shockingly well designed. I’ve honestly considered bothering friends on Facebook messenger to switch to it.
Avantages
It’s a fantastic encrypted messaging app. I’ve been able to share and receive a lot of media quickly through it that’d be difficult to otherwise.
Inconvénients
A lot of people I use the app to communicate with had to jump ship because they suspected the company’s new owners couldn’t guarantee the same level of security. Some still use it with me though, so that’s a mixed bag. Internet security folks more knowledgeable than me would have to weigh in.
- Secteur d'activité : Design
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé toutes les semaines pendant plus d'un an
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Provenance de l'avis
Excellent
I had really good experience and never faced any issue. The only suggestion is if some working can be done on its price as its a bit pricey.
Avantages
Very easy and user friendly and easy to communicate on individual and group basis as both facilities are available.
Inconvénients
A bit costly as compared to the work requirement
- Secteur d'activité : Gestion d'organisme à but non lucratif
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
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Provenance de l'avis
Review from non-profit
Avantages
The end to end encryption of the platform is great. The app is super easy to use, and adding new features is building on the capabilities for our remote team structure.
Inconvénients
The app seems to take up a lot of space and can slow down other software when in use. We also would love a larger group video option as it currently only allows up to 4. If we can consolidate all of our comms needs into the one platform, that would be best, but we currently have to rely on other platforms for larger conversations.
- Secteur d'activité : Divertissement
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Provenance de l'avis
Wire App
My overall experience with the app is that you can share privately and conduct business without a hassle and the most important feature is that you can not screenshot anyone's messages.
Avantages
The most that I love about this app is that is private and also great for business and speaking with family members. I literally have everyone that is in my immediate circle using wire and look forward to staying on the app as long as the quality stays the same.
Inconvénients
There isn't anything least that I personally don't like as of now. I just hope the video quality keeps improving.
- Taille de l'entreprise : 501–1 000 employés
- Logiciel utilisé toutes les semaines pendant 1 à 5 mois
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Provenance de l'avis
As secure communication tool can get, it far exceeds expectations. Fantastic product with a...
Avantages
End to end encryption is a fantastic feature, a must for any communication software. UI looks pretty sharp as well.
Inconvénients
Loading times to log on can be a bit of a pain. Other than that nothing wrong to point out so far at this point
Réponse de Wire Swiss
We are glad to hear that Wire has exceeded your expectations!
Regarding long loading times we have recently released an update for desktop which sped up loading times, as well as sending and receiving message, significantly. We hope that you too will see an improvement.
In case you have any additional questions or comments, our support team is always happy to help.
- Secteur d'activité : Études de marché
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant Essai gratuit
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Provenance de l'avis
Great wire tool
Avantages
It works very well light, safe, calls that are not cut, minimalist and pleasant interface, does not need phone number and, of course, free
Inconvénients
I would only ask for a way to backup the chats and then restore
Réponse de Wire Swiss
Hi Leyniker,
Thank you very much for the positive review. Regarding backups, this is very much possible!
For Desktop: https://support.wire.com/hc/en-us/articles/360000824805-How-can-I-backup-my-conversation-history-
For Mobile: https://support.wire.com/hc/en-us/articles/360000775549-How-can-I-backup-my-conversation-history-
More information on history backup is also available on our Blog: https://wire.com/en/blog/history-backup/
- Secteur d'activité : Services financiers
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Provenance de l'avis
Awesome Service, very user friendly, can be a little techie at times. Needs more features.
Secured Chat System. Quickly and Easy communicate with business staff from anywhere!
Avantages
Ease of use and security (Top Priority) ... User friendly and conveniently accessible across all platforms makes it a must have! Customer service has been top notch and completely transparent when it comes to service patches and more!
Inconvénients
Business aspects are pretty limited with Teams currently. There are several key features that need to be created for this to be a complete business chat system.
Réponse de Wire Swiss
Thank you very much for your feedback! We are glad to hear that Wire's security and convenience is to your satisfaction. We are continuously adding features to improve Wire to make it a must-have business collaboration tool. We are all ears to hear what features you would like to see in the future.
- Secteur d'activité : Matériaux de construction
- Taille de l'entreprise : 201–500 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
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Provenance de l'avis
Ideal for companies
Wire is a good and secure Messenger so it is perfect for companies. The surface is easy to understand, it doesnt need that much time to start chats with your colleagues.
Avantages
Easy of use, user friendly, very good encryption, good call quality
Inconvénients
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- Secteur d'activité : Réseaux informatiques
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé tous les jours pendant Essai gratuit
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Provenance de l'avis
Great system
Well I can easily contact my partners and it is clear in display.
Avantages
Time efficient easy to set-up and use. Very simple
Inconvénients
I don't really recall anything that I am not happy with just yet.
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Provenance de l'avis
Good for work, however, can function slow
Avantages
This is a good, safe software. Can use on both phone and desktop. It also has an attractive design and layout.
Inconvénients
Sometimes it can take a long time to log in on desktop, like 10-15 minutes. Also, in the past it has logged itself out.
Réponse de Wire Swiss
Thank you! The slow loading times have been reported by some users and our team is actively working on ways to speed this up significantly. Hopefully the experience is blazing fast on mobile!
- Secteur d'activité : Psychologie
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé tous les jours pendant Essai gratuit
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Provenance de l'avis
Simple but picture quality lacks
Liked the program, but because of the quality of picture I dropped it again.
Avantages
The simplicity for both me and my client. Very simple to use. Sound is ok.
Inconvénients
The quality of the picture is so bad that I couldn't use the program. Got headache because it is so unclear.
Réponse de Wire Swiss
Hi Jens Laursen,
Thanks for your feedback!
Please retry using our new video conference calling with up to 12 participants.
- Secteur d'activité : Construction
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Provenance de l'avis
Improved Communication
Overall - communicating with our company and a company we're partnered with has been great. We're able to create groups for certain people/actions which has helped streamline all communication.
Avantages
The communication has improved immensely within our company. It also helps that there are read receipts so people are held accountable.
Inconvénients
As of right now I don't have an cons to say about this software.
- Secteur d'activité : Design
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé tous les jours pendant Essai gratuit
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Provenance de l'avis
trusty
i only have good experience i love using this product as a person 3 years ago but now i created a new account because of my company
Avantages
I love knowing that I am safe, I like the simple interface, the ad-free
Inconvénients
if I send something, it will not indicate to me that it has been delivered, but the partner has already been read
- Secteur d'activité : Automobile
- Taille de l'entreprise : 201–500 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Provenance de l'avis
Loving this new mssg platfrom
Side gigs with small tech companies, they prefer this type of platform
Avantages
Love the HD video chat and the fact that is relatively new - compare to the others.
Inconvénients
the other side of the coin of not being too popular I have to pitch it heavy to friends - sounding like I have stock in the company :)
- Secteur d'activité : Psychologie
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Provenance de l'avis
Try It!!
Overall makes massaging easy and fast , happy to be one of the users. And it’s secure.
Avantages
Using is easy, starting to use is more difficult, but you’ll learn. Even I did!!
Inconvénients
Seems guite unflexible somehow. Needs more possibilities to tailormake by users.. Maybe later..
- Secteur d'activité : Gestion d'organisme à but non lucratif
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant Essai gratuit
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Provenance de l'avis
Excellent
Avantages
I'm delighted with this messenger - it's robust, minimalist, extremely functional and devoid of meaningless features (stickers, games and other nonsense), and recently I found that @wire offers substantial reductions for educational institutions - a special thanks for that.
Inconvénients
None. Everything is great. It is the first messenger I can recommend and which fully satisfies my requirements. It's just as well done for both Mac and Windows
- Secteur d'activité : Construction
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Provenance de l'avis
Great Communication App
We're solving communication issues by using Wire. Before we started using Wire the communication between each other was a big issue, but now that we're using this app - we have seen those problems diminish a lot.
Avantages
We use this app to communicate throughout the business. Being able to create different groups and add everyone from the business has been a great help in being able to contact each other.
Inconvénients
We really don't have anything negative to say about this app.
- Secteur d'activité : Relations publiques et communications
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Provenance de l'avis
The perfect tool communication
I can communicate wirh my Freelance and Outsorcing Staff in any part of the world, without interruptions.
Avantages
The privacy of the conversation and the easy use.
Inconvénients
I have not complain. For me everything is fine.
- Secteur d'activité : Institutions religieuses
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé toutes les semaines pendant 1 à 5 mois
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Provenance de l'avis
good - evolve
Apart from the question of history, I'm really happy.
The support is not accessible enough for me. Sometimes I would be glad to receive a tip over the phone. If I do not understand the written instructions on the website correctly, I also do not understand the same wording by mail.
Avantages
The security, the possibilities, the team possibilities.
Inconvénients
The missing history. When new group members are added, they can not see the history so far. If someone logs on to a new device later, they do not have the entire chat history. This is a big disadvantage for communication in a training group.
- Secteur d'activité : Emballage et conteneurs
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Provenance de l'avis
It is a safe secure and easy to use instant messenger
Avantages
- GDPR conformity
- End-to-end encryption
- The possibility to use it with an e-mail-account
- Easy to use
Inconvénients
It would be great, if there is a possibility to use channels.
- Secteur d'activité : Bureau exécutif
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé toutes les semaines pendant 6 à 12 mois
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Provenance de l'avis
Great
Avantages
Easy to use, intuitive and secure. Kepps our team in fluid conversation.
Inconvénients
Limited adoption outside of team constraints use with customers.
- Secteur d'activité : Gestion d'organisme à but non lucratif
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les mois pendant 1 à 5 mois
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Provenance de l'avis
Interface issues
Frustrating
Avantages
We like the security. (Why does your system keep rejecting my submission?!)
Inconvénients
Our team of software developers found it confusing and buggy. One technologist couldn't figure out how to participate with video. Another had trouble creating a meeting. Your competitor (Zoom) doesn't have the security promise, but it is extremely easy to use and reliable. Zoom is working to improve security so we're transitioning back to their platform.
Réponse de Wire Swiss
Hi John Sawyer,
Thank you for your feedback!
It's actually something we are working on just now, but no concrete news to share just yet.
You are very welcome to try it out again!
- Secteur d'activité : Enseignement supérieur
- Taille de l'entreprise : 501–1 000 employés
- Logiciel utilisé tous les mois pendant plus d'un an
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Provenance de l'avis
Slick looks, powerful under the hood
Avantages
Wire surely has the best design and usability on mobile devices, and an interesting desktop GUI. Offers maximum security as well. They also went full open-source, server-side, recently.
Inconvénients
Some past security controversies might have lead people away. I understand this, and why Wire does not have the big community of other messaging apps.
- Secteur d'activité : Appareils médicaux
- Taille de l'entreprise : 501–1 000 employés
- Logiciel utilisé tous les mois pendant Essai gratuit
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Provenance de l'avis
Great software for anyone trying to integrate this sort of api
Avantages
I especially liked the encryption on Wire. It made me feel as though the software was very secure and gave me no worries over HIPPA compliance.
Inconvénients
I thought the price point was a bit of a hoop to jump through especially at the scale in which I was looking for.
- Secteur d'activité : Télécommunications
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé Autre pendant 6 à 12 mois
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Provenance de l'avis
Trusted application
Avantages
I like the stability and the security concerns.
Inconvénients
I think it is not very simple application and it is not widely used
- Secteur d'activité : Matériel informatique
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Provenance de l'avis
Highly recommend Wire
It's been pretty amazing and we love our rep :)
Avantages
The privacy settings and ability to manage groups.
Inconvénients
There could be more features added that are similar to slack in regards to organization and functions to make it a bit more convinient.
- Secteur d'activité : Pétrole et énergies
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé Autre pendant 1 à 5 mois
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Provenance de l'avis
A good idea that needs further development
Avantages
The idea of secure communication between users.
Inconvénients
The implementation of the idea is good, but while trying to use the application I found it very hard to reach and communicate with others. On top of that, when I call someone, unless they open the application they won't know that I'm calling. So I should notify them before calling on another application, deeming the application useless.
- Secteur d'activité : Marketing et publicité
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé toutes les semaines pendant Essai gratuit
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Provenance de l'avis
Easy and Convenient
Avantages
My favorite aspect about wire is that you can safely share photos, documents and communicate in a secure platform.
Inconvénients
I have not used the software very long and so far I have had a great experience. The one thing I would like is to be able to do is completely delete a contact completely from your account.
- Secteur d'activité : Services aux consommateurs
- Taille de l'entreprise : 10 000+ employés
- Logiciel utilisé tous les mois pendant 1 à 5 mois
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Provenance de l'avis
Needs to be Redeveloped
Avantages
I was able to use this software to answer questions on an interview. It had a nice interface on the web and the notification sounds when you received messages was highly helpful.
Inconvénients
It won't allow me to sign in anymore. It doesn't not recognize my email to do a forgot password reset, but tells me I'm already registered when I try to create and account. Highly inconvenient.
- Secteur d'activité : Organisme social ou civique
- Taille de l'entreprise : 1 001–5 000 employés
- Logiciel utilisé Autre pendant 1 à 5 mois
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Provenance de l'avis
Satisfied
Avantages
There are several different plans, which are easy to understand
Inconvénients
There are no negative aspects so far....
