VTS

Avantages

I like the ease of use of tracking our tenant leads, in conjunction with the app, I use it every day in my brokerage business.

Inconvénients

There are issues with "who controls the data"; with our clients who use the program, we can' t make a lot of changes to the other pieces of info (stacking plans, lease expirations, etc.) and so often that info will become incorrect. I don't use a lot of those functions as it seems cumbersome to keep it all up for the limited amount of benefit I get out of it.

Also, another issue is that when we move a tenant to "dead", there is no way I know of to go back and do a forensic analysis report showing which ones toured, made offers or which ones didn't. This is important when we are trying to show clients how many tours etc. we had. But, again, maybe there is a way to do this I can't figure out.

Avantages

This software is by far the easiest to use and most complete way to track listing activity (prospects, tours, proposals, etc.). VTS offers many fields to input information to in a way that our Landlord clients appreciate. Overall, VTS is a simple to use platform.

Inconvénients

Some of the features are cumbersome, especially when adding to, or updating spaces available for lease. It seems that the user must go through several steps to get to the end result (i.e. - adding a space under a property listing; you have to click and go through a couple screens to successfully add a property).

Avantages

Integrates all leasing reporting for our clients and has additional features that are helpful from time to time. Mostly we use it to track all of the TIM's (Tenants in Market) we track on a daily basis.

Inconvénients

There are several small changes I think would make a big difference in day to day use, at least for our team specifically. This highlights one of the larger things I think the software lacks. Ability to modify/ incorporate items that a specific user wants/ needs (similar to Salesforce)

Avantages

I am on a team that does agency office leasing. VTS makes its easy for us to track all the deals that are going on at each building. One thing that I really like about using VTS is how easy the support line is. We recently did an audit on the stacking plans in VTS and realized they were not accurate. Your support team made it easy for us to update them all. I sent the stacking plans over to the support group and they uploaded them for us.

Inconvénients

When I put in a new deal it does not populate at the top of the list so I am usually have to go through the list of deals to find the most recent one added.

Avantages

The ability to track deals by stages is very helpful.

Inconvénients

I wish we could customize our views or add custom fields.

Avantages

VTS is a great tool to update prospective activity at a particular office building. It provides live updates across the user platform and is fairly easy to use. It could incorporate other functions, but it is very good at what it does.

Inconvénients

Does not track marketing activity. It is not easy to enter a deal into and comps are not really useful.

Avantages

The over all ease of using this software is probably the biggest Pro. I also liked many of the feature like the daily email update, how it would show you if your proposal was less or more profitable, and how easy it was to add and delete spaces.

Inconvénients

I really can't think of any cons, not really a con but more a recommendation that it would be great to see some market research. For example if I could see other leases around my area that would be coming up in the next 6 months or so. That would help me target new tenants with my marketing efforts.

Avantages

The software is easy to use and allows for me to quick create reports for my listings.

Inconvénients

The actual excel product can be difficult to edit to a presentable material.

Avantages

At last, we have a means of managing and generating higher profit margins in this real estate trade after implementing VTS. The features such as BI (Business Intelligence), Inventory Management, Tenant management, Deal management & Deal approval; help gain market insights, compare performance against real-time benchmarking and market analytics. All this plus Analytics & Reporting helps in understanding the market, execute timely action, finalize sales decisions and achieve corporate objectives exceeding budgeted targets. Additionally VTS helps release all parties of petty chores and avail invaluable time and energy for productive roles and keep all parties happy with work flows and achievements.

Inconvénients

Haven’t come across any adverse sides in my situation.

Avantages

Easy to use and great way to track leasing progress across multiple assets. Streamlines our leasing process and has made the process from touring to executed lease faster and easier to manage.

Inconvénients

The only negative is you can't modify much, but the software is simple to use and we have quickly adapted.

Avantages

Accessibility and ability to use on the go. It's straight forward and user friendly.

Inconvénients

It doesn't update information I input sometimes, and the stacking plans and spaces available / not available aren't accurate even if I send our stacking plans and updates to support.

Avantages

I think it is very intuitive to use. This has been a perfect tool for agency leasing, and our team has enjoyed adopting it.

Inconvénients

They have made some changes over the past 6 months that I like less than the original interface. There were some pipeline graphs I loved. Also, the continual gripe is that VTS is only a solution for one part of the CRE business, it would be great to have a one-stop-shop regarding software for CRE (CRM, tenant-rep, agency leasing, sale DD, mapping...etc.).

Avantages

VTS is so easy to use! It makes keeping track of our listings and deals a breeze. My favorite thing is the stacking charts for each building. It is a great and easy way to visualize what spaces are available or coming up for renewal.

Inconvénients

Occasionally, there will be a bug or a glitch. I wish it was easier to input new listing data. For example, if you have a building with a lot of tenants, you have to create the space first, then add the tenant's information. It's not bad if you have 12 tenants but if you have a larger building with 30+ tenants, you'll be working on inputing the information for quite awhile.

Avantages

Intuitive interface.
Web-based.
Great app for iPhone.

Inconvénients

Would like an archive function for archived properties.
Would like a pipeline graph to show at what stage prospects go to "dead."

Avantages

Electronic monitor of enquiries avoiding the use of clumsy word/excel schedules. Easy of monitor and update between joint agents and clients.

Inconvénients

Complications of administration to update property records.

I don’t feel we are using many of the key features of the software to analyse the data to present to our clients.

Avantages

Ease of use, particularly for working deals involving people in multiple markets.

Inconvénients

Reporting options could be more robust and customizable.

Avantages

Easy to enter and update prospects. My team can keep all of our leasing reports up to date with minimal effort. Saves time in preparing for leasing meetings. Because it is easy to enter prospects we enter all inquiries and do not lose any potential tenants.

Inconvénients

Our clients are telling me that it is getting expensive.

Avantages

Easy to Use; Report directly to Landlords; ability to export reports.

Inconvénients

Depending on who has control, if a broker loses a leasing assignment and the Landlord controls the VTS, the broker will lose all of his/her information.

Avantages

Quick; easy in and out of the software. It is very intuitive and the placement of the inputs is good. I really like it.

Inconvénients

I am fortunate in that my real estate owner pays for my access - I've heard that other independent agents feel it is too expensive.

Avantages

It's easy to use and reports are customization.

Inconvénients

Sometimes the site freezes, specifically when i'm typing in the search bar. What I type out seems to lag and letters come out in the wrong order. I use the site on Google chrome.

Avantages

It is a perfect way for my property managers and leasing team to work collaboratively on deals. There is also an easy to use app for access to the portfolio on the go.

Inconvénients

Not great use as a CRM. We wanted the ability to be able to record calls/emails and schedule follow ups with notification reminders. Maybe thats not the intended use but having that would give us a one stop shop for the deal process.

Avantages

- Zero training time
- Automated transaction reporting to ownership
- Ease of setting up assets
- Ease of adding spaces
- Deal comments / changing deal stages
- Easy reporting - pulling activity reports

Inconvénients

The technical service has declined significantly, in terms of responsiveness and transparency.

Avantages

Easy to use and update availabilities as well as prospects.

Inconvénients

Software creates multiple 'prospects' if identifies multiple buildings. Should a prospect be interested in multiple buildings, it would be great to list them within the prospect.

Avantages

The ease of inputting and updating deals. When I give Landlords permission to view active deals, it's easy for us to communicate through the platform on where they stand and what needs to be done to move deals forward.

Inconvénients

Sometimes it is difficult to navigate. It could be my desktop but the formatting gets jumbled at times.

Avantages

I like the deal flow and overall functionality. The exported reports look awesome.

Inconvénients

Not necessarily a con, but a suggestion. I wish you could input a deal for multiple buildings and modify the deal status differently for each individual building. ie - tenant inquires about multiple properties, but then is marked dead for one building and marked touring on another building.

Avantages

VTS has become a very valuable tool within our commercial division. It allows us to have up to date information across our whole portfolio 24 hrs a day. Instead of requesting an update from our broker, i can sign in and get it there and then. A massive time saver.

Inconvénients

The main issue that I have with VTS is the fact that reports are not fully customization. The reports need to become easier to tailor to make them even more fit for purpose

Avantages

I like that it helps us keep track of our Listings and Tenants so that it is really easy to pull reports for our clients. I have been working in the industry for 5 years and this software is the easiest in my opinion to create reports quickly for clients.

Inconvénients

Sometimes navigating through to modify can be challenging.

Avantages

That it integrates with Yardi. Mobile app.

Inconvénients

Just seems harder to use than Hightower. It's not vert intuitive.

Avantages

It was easy to figure out the first time I used it. It also lets you print reports different ways depending on what you need at the moment.

Inconvénients

Nothing I thing the software is great and very user friendly

Avantages

Easy to keep track of deals. Exports nicely for reports

Inconvénients

Sometimes its not clear different ways to get to the same place.

Avantages

This really has help consolidate our reporting and communications. Everyone knows what is happening and what the status of each deal is.

Inconvénients

They need to allow hyperlinks in the "spaces" section. New vendors are coming out with great products that will only allow us to hyperlink. e.g. Matterport.

Avantages

The transparency it gives into the leasing process. We use VTS for our monthly property update video conference calls with our leasing brokers/property managers. It is much better than our previous lease report out of Yardi.

Inconvénients

The process of loading budgets is a manual process. This has a great opportunity for improvement.

Avantages

The ease of use and the generation of reports.

Inconvénients

It was a bit counter-intuitive to add a new property but then it became easier.

Avantages

Mobility with real time capability. Reports on demand

Inconvénients

some of the update tools are not clear and clumsy

Avantages

It's easy to navigate the software and customer service has been good.

Inconvénients

It seems to have quite a few gliches when adding the economics of a deal.

Avantages

Ease of use for multiple users. Cell phone capabilities

Inconvénients

Dont label square footages with commas as "invalid." Example: 1000 SF (Valid) 1,000 SF (Invalid). This should be recognized as the same with a preference to seeing commas.

Avantages

Being able to input all leasing deals being worked on, track the status, and provide analysis on each round of negotiations as it relates to the financial terms of the deal.

Inconvénients

Would like to see improvements to the stacking plan feature and how it interfaces in multi-building parks.

Avantages

keeps all details of a deal in one place for easy access

Inconvénients

should be able to connect "new deals" to existing leases when they are entered through the new deals navigation and not just the lease

Avantages

This product is very helpful is staying organized and keeping track of what you and your teammates are doing.

Inconvénients

I wish the reports had more flexibility.

Avantages

The program is very user friendly. I like they it can send you notifications

Inconvénients

I wish their was an easier way to organize the assets.

Avantages

The accessibility to so much of your information all in one place. Reports are quick to produce and often much more insightful than what our company previously ran. Reminder emails and deal task tracking keeps complicated projects on schedule.

Inconvénients

Flexibility for each company is difficult in some respects. Must be able to adapt to the software rather sometimes rather than making the software adapt to you. Minor deal tweaks happening after-the-fact, which is common in our organization, must be submitted for approval each time.

Avantages

it is easy to use and for clients to understand, it's intuitive.

Inconvénients

that you have to refresh it so much in order for the updates to show up

Avantages

The information tracking and ability to have all the details in one location. Good reporting once you figure it out.

Inconvénients

At times entering information can be cumbersome. It takes a while to get the hang of it but once you do it works well.

Avantages

Great source for all property information all in 1 place.

Inconvénients

Some reports do not take into account all the filters.

Avantages

Good communication between brokers and landlords. Easy for owners to get real time updates.

Inconvénients

Functionality is not seamless. Needs to be more intuitive.

Avantages

Can do from any device. Using iphone or ipad.

Inconvénients

The NER calcs don't seem to ever match up with accuracy.

Avantages

Stages of deal, reminders, collaboration / assignment of tasks for teams.

Inconvénients

Inputting data is a little cumbersome. Also seems little more focused on leasing agents instead of tenant rep brokers.

Avantages

Tracking and reporting + the ability to attach documents.

Inconvénients

App on phone is a little difficult to navigate.

Avantages

I like the organizational features that help delineate between active deals, tours, deals in proposal stage, etc.

Inconvénients

It is not easy changing spaces from vacant to available and vice versa.

Avantages

Very user friendly and provides regular reports which is very beneficial for Property Managment as well

Inconvénients

Getting accurate information, but it may not be VTS.