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- Secteur d'activité : Production alimentaire
- Taille de l'entreprise : 501–1 000 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
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Support help
Good to record things in the one place such as Assets, parts etc. Have struggled with all the differences in Preventative Maintenance and getting the outcome I want. Have sought help from support and been told our version is too old and support will update it within 2 weeks.
# weeks has passed and we have not heard from anyone and my preventative maintenance is not issuing new worksheets or work orders
Avantages
The idea of having everything under the one umbrella, apart from finance of course.
Inconvénients
Can be confusing to relate to your particular industry and requirements. Manuals dont cover everything. Cant copy and paste
- Secteur d'activité : Production alimentaire
- Taille de l'entreprise : 5 001–10 000 employés
- Logiciel utilisé Autre pendant pendant l'essai gratuit
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MY MEX Update
My overall experience with MEX so far is that it is becoming interesting and exiting doing data entries and testing.
Avantages
Data Entry - I am currently updating Data on the MEX Excel template. These will then be transfered to our MEX program. This is the most interesting part of it.
Inconvénients
I have not used the system live yet but through experience with other softwares, I did not think I can fill this box.
Réponse de MEX
Hi Tau,
Wow - Thank you for leaving such a great review of MEX. We are super pleased to hear that you are enjoying setting up the system and find the data entry part so exciting. Thanks again for your kind words we really appreciate it!
- Secteur d'activité : Production alimentaire
- Taille de l'entreprise : 501–1 000 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Highly recomended
Avantages
I have worked with many different maintenance systems but none are as user friendly and flexible as MEX
Inconvénients
there is nothing to dislike. it is easy to use
Réponse de MEX
We greatly appreciate your recommendation and are delighted that MEX has proven to be both user-friendly and flexible for your maintenance needs!
- Secteur d'activité : Production alimentaire
- Taille de l'entreprise : 501–1 000 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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MEX = KISS Value for money.
This software is ideal for small to midsize business.
The ease of use is that actual day to day users will love it.
Value for money.
Avantages
Extremely easy to use..Everything flows nicely, and easy to find
Does the basics well.. WO-PO connection parts booking etc easy.
WO PO process easy and well thought out.
The PM is part is simple and easy to use.
Parts easy to book to WO/PO or raising thru PMs.
Ops(Online Request) works well..
MEX app works well..
Stores module well thought out-easy to use..
Support is excellent.
Buying the software is extremely cheap, and is value for money.
Searching for anything within the system easy.
Easy to customize the interface with no programming skills.
Because the accounts side of things is basic it is actually easy to understand.
Asset tree structure easy to use, and simple to walk thru assets details.
Printing attaching documents simple.
Screens are quick to load (optimize with profiles and ranges).
Inconvénients
Financial side is a bit basic, will be limiting for large companies.
Scheduler system not the best.
Even thou pages are infinitely customizable for users there is a compromise with the screen tlagging ages to load/freezing..
The odd annoying bug.
Tailored to fleet/mining..
Wire frame reports a bit on the basic side.
MEX app only IOS.
Réponse de MEX
Hi John,
Thank you so much for your glowing review! We appreciate your honest feedback and its really great to hear that you have found MEX extremely easy to use and value for money. A main goal of ours is to make the system easy to use so that our users can actually use the system. It looks like we have reached that goal with you. Thanks again for your high recommendation of MEX!
- Secteur d'activité : Production alimentaire
- Taille de l'entreprise : 201–500 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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An awesome easy to use maintenance system
very good
Avantages
Easy to implement, and learn. Does all the preventative planning and speeds up the re-occurring purchasing
Inconvénients
No long term asset management functionality. I would like to see this implemented into MEX, so you can plan long-term improvements and capital replacements using MEX for major work at least 3-10 years ahead. Also no PM and asset criticality in system.
Réponse de MEX
Hi Martin,
Thank you for sharing your feedback, both positive and constructive. We are super pleased to hear that you find MEX easy to implement and learn. In regards to long term Asset Management functionality, we would love to hear your thoughts on what more we can do to move in this direction. Do note with a recent update of MEX we have introduced Asset Criticality so you may need to update your system to make use of this new function. A member of our support team will be in touch shortly to help you with this. Thanks again for your review - we really appreciate it!
Kind Regards,
The MEX Team
- Secteur d'activité : Production alimentaire
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Easy to use system. Great support and service
MEX is a great program and very easy to use.
The staff are friendly (that's you reception ladies) and very informative and helpful (support guys).
The front end platform looks great, is easy to navigate, and I like that you are able to set permissions to allow or restrict access to certain areas.
I particularly like the ability to take MEX with you via the iOS app.
As with any program there are occasional glitches or issues, but the support staff and developers do a fantastic job sorting things out where they can.
I would highly recommend MEX for anyone in the market for a good CMMS.
Avantages
The support and assistance you get from the MEX staff. I believe that is key to any good program.
Inconvénients
Nothing. I really enjoy using it.
Réponse de MEX
Hi Leah,
Firstly, thank you so much for taking the time to review our software. It¿s fantastic to hear you¿ve had great customer service across several of our departments. Having security levels and access restrictions within an organisation is extremely important and it¿s great know our customers agree and value the feature.
We pride ourselves on MEX¿s mobility through our App and our HTML 5 platform. Our goal this year is to diversify our mobility and increase its capacity. So, thank you for your suggestion it¿s been sent onto our research and development department.
Thanks again for the great review Leah.
Kind Regards
The MEX Team.
- Secteur d'activité : Production alimentaire
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
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MEX User Review
Great system, easy to use and very user friendly
In my previous role I used Mainpac and the difference between the 2 systems is chalk & cheese, MEX is the better system by far in my eyes
Avantages
I used MEX some years ago when it was first being introduced and found it to be really easy to use back then. I am now using the product on a daily basis to manage multiple sites for all of their Maintenance needs from Preventative Maintenance to Purchasing the system has a lot to offer. The reports available in MEX allow
Inconvénients
I dont really have any problems or dislikes with the system, anything I'm unsure about only requires a quick phone call to MEX to assist in helping me sort this out
Réponse de MEX
Hi Craig,
Thanks so much for your positive review! Your support is greatly appreciated and we are so happy to hear that you find the system so easy to use. Thanks again for your high review of MEX, we really appreciate it!
- Secteur d'activité : Production alimentaire
- Taille de l'entreprise : 501–1 000 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Good, fit for purpose CMMS
We use Mex in 14 sites across the group and have found it to be an excellent tool to help manage our maintenance processes. I would recommend this software to anyone that wants a simple to use but customisable CMMS.
Avantages
Straightforward ease of use, can customise to a relatively high level, and on phone support is superb.
Inconvénients
It rarely does have a glitch. I think it is mainly our internet connection. A quick restart though and all is good
Réponse de MEX
Hi Malcom,
Thanks very much for taking the time to review MEX Maintenance Software. We¿re stoked to hear Mauri finds MEX to be so user friendly and simple across all 14 of your sites. We hope your MEX experiences continue to be smooth! If you do have any concerns our support staff are always happy to help.
Thanks again for the review.
Kind regards
The MEX Team.
Catégories connexes
- Logiciels CVC (chauffage ventilation climatisation)
- Logiciels de comptabilité pour PME
- Logiciels de comptabilité pour exploitations agricoles
- Logiciels de maintenance de bâtiment
- Logiciels de gestion des ordres de mission
- Logiciels de maintenance préventive
- Logiciels de maintenance des équipements
- Logiciels EAM (Enterprise Asset Management)
- Logiciels de gestion des installations
- Logiciels de GMAO
