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- Secteur d'activité : Mode et vêtements
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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customer service review
great so far. i just started
Avantages
the customer service is one of the best customer service out there. anything i help with they help within minutes.
Inconvénients
the price is a bit higher than the competition
- Secteur d'activité : Vente au détail
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
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Awesome Software
Avantages
Ease of Use, Ability To Easily Adapt, ease of training employees to use software, very easy to create new items, inventory management, ability to manage several selling channels.
Inconvénients
Nothing Really, Developer has been quick to change software to suite our needs.
- Secteur d'activité : Musique
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Great for some, need some tweaking
See above it had helped me sell a nice amount of product.
Avantages
The ability to scan product barcode into a ready made template that makes listing of new products quick and easy. Launch time and the rss feed is valuable.
Inconvénients
I sell vinyl Records. The frustrating part is the barcode recognition is quite lame, lacking in both information for the autofill of the title and the category it should be in. I find time wasted attempting to edit and fix titles and category mistakes that populate that as advertised, I shouldn't have to do. Time saving is what I'm realizing, and I'll have more of the barcode recognition was better
- Secteur d'activité : Vente au détail
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé toutes les semaines pendant 1 à 5 mois
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Simplified the whole process
Avantages
Their onboarding was very simplified compared to other competitors that make this process into a 3 month extravaganza.
Inconvénients
The con of the quick on boarding is some issues get addressed a little slower and in a non organized fashion but the team did great to get all concerns that we discussed during sales implemented.
- Secteur d'activité : Vente au détail
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé toutes les semaines pendant plus d'un an
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Solid software at a good price, still to fix a couple minor flaws. Overall recommend
Avantages
Ease of use, customer service phone help, cost, ability to use multiple Amazon / Ebay accounts with just one subscription.
Inconvénients
The workflow can be a bit confusing and could use some end of the line, fine tuning for users. There are occasionally minor bugs that I alert customer service about and they're usually corrected within 6 hours. Upon occasion one of the minor bugs will prevent sending in an FBA shipment by 24 hours.
- Secteur d'activité : Vente au détail
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Great Cost for Great Software
Avantages
Makes adding products to eBay and Amazon much more efficient.
Inconvénients
Nothing. I loved this software. I was using eBay and amazon directly.
- Secteur d'activité : Automobile
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé Autre pendant 6 à 12 mois
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Seller Champ
poor
Avantages
Software is easy to use and setup. That part is a plus.
Inconvénients
It killed my ebay business by over $30,000 a month. It changed pricing to below my cost on its own, it added things to my catalog that were not relevant to anything I was selling. I had to shut down all 10,000 listings and start over. Customer service was no help in finding the problem.
- Secteur d'activité : Vente au détail
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé toutes les semaines pendant 1 à 5 mois
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Amazing Software
Extremely positive. I would highly recommend them for anyone looking to sell on multiple channels.
Avantages
I loved the customer service. From the beginning they were extremely patient and helpful. I would forget to respond and they would see something within the system and reach out with tips and videos to help me. The amount of time and care they give their customers is unbelievable.
Inconvénients
I wish I could have used it as my center place - I didn't like having to go back to shopify.
- Secteur d'activité : Vente au détail
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Best Omni Channel Ecommerce Software
[SENSITIVE CONTENT HIDDEN] from sellerchamp are amazing people. I've never used software where your suggestions and customisations get implemented as you suggest it. This is by far the best software for all things e-commerce to sell on multiple online marketplaces. I really love this team and I 100% recommend anyone considering an omnichannel software to take your business to the next level!
Avantages
- Support
- Ease of use
- Scalability
- Multi-channel integration
Inconvénients
None as features get added all the time - even small bugs or hiccups that come with the software get dealt with so fast!
- Secteur d'activité : Biens de consommation
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
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Still a few bugs but overall a great software
Avantages
It gave me the ability to speed up my listing process
Inconvénients
Bugs with communication between other platforms such as shopify
- Secteur d'activité : Marketing et publicité
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Way Better Than Other Listing Tools
Easy to Use, Inexpensive and definitely worth it.
Avantages
The Owner is accessible for any question and seems invested in my success. Great Tech Support.
Inconvénients
Really nothing, I know they are working on offering more channels but they have the big ones covered.
- Secteur d'activité : Biens de consommation
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Difficulty of use.
We switched over to inventory source. We had difficulty getting support and issues with integration.
Avantages
Ability to connect to a supplier. That would be it.
Inconvénients
Not at all easy to use. Support is too slow.
- Secteur d'activité : Bijoux et produits de luxe
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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SellerChamp are problem solvers
I enjoy the quick response from their customer support and the willingness to resolve complex issues. I would highly recommend this team to anyone with large feed operations.
Avantages
Their team is very hard working and diligent with the work they produce. With the inventory feed industry SellerChamp has really shined and come forward with the right solutions for my products.
Inconvénients
Nothing bad to say they have come through for me time and time again. Great job!
- Secteur d'activité : Mode et vêtements
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé tous les mois pendant 6 à 12 mois
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Excellent product with personal support
Talking with the developer and having him respond to my requests for changes in how the software functions was unique and fun! The personal interaction I had with him to make the software more usable for my particular business was incomparable.
Avantages
This software saves me time and makes my online listings look professional. When I needed assistance or the software wasn’t functioning in a way I needed, I received personalized help from the developer, and he made changes to the software based on my input! Since when does THAT ever happen! Not like anything else I’ve ever used, I highly recommend!
Inconvénients
It doesn’t do everything I need, partly because the software was built for businesses that keep warehouses of goods and I’m just a tiny one-person business. But what it lacks more than makes up for what it can do.
- Secteur d'activité : Vente en gros
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Seller Champ
Streamlining our ebay listings and making the process more efficient. Simple repricing tool is nice to help try to move our inventory.
Avantages
Simplicity of use and ease of training for new associates. Their Reps are great at responding and working with clients to make updates which we feel important.
Look forward to learning more
Inconvénients
In progress of updating more reporting functionality but overall very little dislikes as of now.
- Secteur d'activité : Vente au détail
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Excellent Product!
It has been a good investment for my company. Within 24 hours it translated into sales. So far I have no complaints at all.
Avantages
I actually like the customer service the most. These guys will take the time to walk you through any issue that you may have. They are very responsive and polite.
Inconvénients
At times it's a bit difficult to use but the great customer service makes up for it.
- Secteur d'activité : Vente au détail
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Great for all eBay sellers
SellerChamp has been great at integrating our Amazon and eBay inventory. It has also made making eBay listings a breeze. The time savd in making the listings has allowed us to create more listings which basically has made the software pay for itself.
Avantages
The ability to easily create an eBay listing by scanning a UPC code or entering an Amazon ASIN.
Inconvénients
The pricing structure changed without notice.
- Secteur d'activité : Vente au détail
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Great Product
Customer service is really good.
Avantages
We have bounced around looking for a good way to list and manage inventory. This software is a great answer to our needs.
Inconvénients
We are still looking for something that doesn't make sense and so far it is great
- Secteur d'activité : Biens de consommation
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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AMAZING MULTI INTEGRATION SOFTWARE
overall experience is 20 out of 10!!
they made selling on walmart so much easier for me. i love this software!
Avantages
that its so easy to use and the customer service is better than anything and words cant describe how amazing it is!
Inconvénients
i love it all. AMAZING SOFTWARE MADE MY LIFE SO MUCH EASIER
- Secteur d'activité : Biens de consommation
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Great company !!!
They have exceptional customer service and will help you wherever and whenever needed.
Avantages
I most like the ease of listing on eBay and that you can have your items listed on multiple platforms
Inconvénients
The least I like is the website is kind of slow
- Secteur d'activité : Vente au détail
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Excellent Friendly Service and an amazing staff
Avantages
I was able to get my Amazon listings , Compose variations and post them to my other channels
Inconvénients
Took a litle while to figure out, but [SENSITIVE CONTENT HIDDEN] and his staff were there to guide me along.
- Secteur d'activité : Vente au détail
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé toutes les semaines pendant 1 à 5 mois
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Excellent value and great features for multi-channel listing
It is a great product that offers quite a few products within the software for a great price. The customer service is very good and they are helpful with answering any questions you may have.
Avantages
I like that I am able to easily scan a UPC barcode and it will give me the listing title, price that it is selling for on the marketplace and ASIN if available. It is also very helpful for finding titles, photos and product info for products where you have a UPC.
Inconvénients
It can be a bit confusing at times. It is a little difficult to switch between marketplaces at times.
- Secteur d'activité : Mode et vêtements
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Time Saver
Love it! Couldn’t imagine not using the tool. Highly recommended.
Avantages
Great tool and saved hours of work ever week.
Inconvénients
Need additional products and more detailed specs.
- Secteur d'activité : Vente au détail
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Great product and great support
Greatly appreciated
Avantages
Effective, fast, and great customer service
Inconvénients
Nothing at this moment.
- Secteur d'activité : Services et technologies de l'information
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé toutes les semaines pendant 1 à 5 mois
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I was suprised to find out how fast this SellerChamp is
I actually made a sale with one listing, just was playing around with it. that got my attention to list more.
Avantages
I really like the speed an automation of finding content and images, prices, most all of the details needed to list really fast
Inconvénients
I am confused about the menus, looking for the idiots video tutorial section yet.
- Secteur d'activité : Immobilier
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé toutes les semaines pendant 1 à 5 mois
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I like it so far - strong value for the price - and strong customer service
Avantages
Customer service, ease of use, intake process
Inconvénients
it can be improved about 5% for luxury futures, but all the heavy lifting futures are already there
- Secteur d'activité : Électronique grand public
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé toutes les semaines pendant 1 à 5 mois
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Good feedback
Good overall. I started as a trial to see how it can help me list my fba listing on eBay. Did not have enough inventory to notice Salas on eBay at the time.
Avantages
Able to list on multiple market and repricer
Inconvénients
Not enough guide to using platform and price.