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XM for Employee Experience

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4,7
Note globale
(78)
Avis
4,7
Note globale
(78)
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6 avis sur 78

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6 avis sur 78
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Morini
  • Secteur d'activité : Télécommunications
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
5
Simplicité
5
Support client
0
4
Publié le 18/12/2024

Get Real Feedback in Time

Avantages

Supports interaction and engagement of employee and HR
Helps in feedback collection
Has feedback analytic and reporting capabilities

Inconvénients

The tool is expensive for small organizations.

Jessica
  • Secteur d'activité : Transport routier/ferroviaire
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé toutes les semaines pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
5
Simplicité
3
Support client
2
5
Publié le 10/02/2020

Fantastic survey software that can do almost anything but is a little too complicated at times

Expensive, can do anything analytic-wise but a little complicated to use.

Avantages

Fantastic software that lets you do almost anything when it comes to surveys and analyzing survey results. We used the employee engagement features and they worked terrific, were anonymous and got us the analyzed results we were looking for. I appreciated the details you can upload to describe the office and department and location for employees - this made it great to view results according to different categories.

Inconvénients

Onboarding set up was a little too lengthy. Customer service was horrible -- not the people on the other line but the wait times - sometimes up to 2 hours being on hold and then not getting a call back or email response. The survey software can do everything -- but it's not the most user friendly. The format is a little complicated at times and for someone with no analytics background, it was difficult to determine what each button meant and how to access certain features or view my results a certain way. This lead to me calling customer support numerous times for help.

Clayton
Clayton
  • Secteur d'activité : Logiciels
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé Autre pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
4
Simplicité
4
Support client
4
5
Publié le 15/02/2018

Turn employees into ambassadors

Avantages

As a startup, it's important that the people who work at your company are also gung-ho about the product and company. This platform helps us to understand our employee behavior, how they like our product, and also their experience in the company.

Inconvénients

Again, similar to a lot of Qualtrics products, if you're not data-minded, it can be daunting to look at a ton of numbers and graphs. Once you get past that, you'll find the insights amazing.

Maclean (Mac)
Maclean (Mac)
  • Secteur d'activité : Recherche
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
5
Simplicité
5
Support client
5
5
Publié le 05/11/2018

Quick and Easy Support

Using Qualtrics has been great. The software for the most part is all very intuitive and for any questions that I might have, support is quick to help out.

Avantages

Qualtrics support were quick and helpful in responding to my problems. i

Inconvénients

Found myself bouncing between support contacts

Flor
  • Secteur d'activité : Gestion de l'enseignement
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé Autre pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
4
Simplicité
4
Support client
0
5
Publié le 31/12/2019

Qualtrics An Effective Survey Tool

Qualtrics is a good tool overall! I will still keep using as it helps me in my reports and summaries.

Avantages

I like this because at work I am in charge of reporting the survey results and reports for the school.

Inconvénients

Sometimes it is hard for me to recap the summary and when I copy and recreate a survey form, I find it hard to copy and edit.

Utilisateur vérifié
  • Secteur d'activité : Ressources humaines
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé Autre pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
5
Simplicité
4
Support client
4
5
Publié le 09/04/2020

Simple and Functional

Qualtrics has an awesome product. The presets look good, and the ability to customize is great

Avantages

Qualtrics has awesome survey software. It was easy to learn, and effective to implement. There is so much you can do with it, but it doesn't sacrifice the user experience

Inconvénients

Qualtrics has SO MUCH to offer and I feel like I Just don't understand it all. Qualtrics has great resources, but I would like if those resources were more available within the tool.

6 avis sur 6

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