Parcourir les avis sur Omnisend

31 avis sur 806
Classer par :
Maile
  • Secteur d'activité : Mode et vêtements
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé Autre pendant pendant l'essai gratuit
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
0
Fonctionnalités
4
Simplicité
5
Support client
0

5
Publié le 07/08/2019

I've been impressed so far

I'm hoping that having a reliable email marketing app will help me to send more regular emails to my customer list...and I am certain that will help my sales. So far so good.

Avantages

The emails are easy to put together using their interface, and most importantly, they are beautiful. For a company like mine (selling jewelry online), that is extremely important. I am always short on time, so any software that makes marketing easier for a reasonable price is attractive to me. I've been impressed so far by Omnisend. I've tried multiple email marketing apps, and this one is my favorite to date.

Inconvénients

I am not entirely familiar with all the ins and outs of Omnisend yet, so I don't think I can speak to any structural issues or large problems it might have. They might be there, but so far I haven't seen any. There are features I'd like to see that Omnisend doesn't yet offer, like integrating with review apps to include snippets of reviews in abandoned cart emails. But maybe they will include that at some future point.

Utilisateur vérifié Afficher plus d'informations
  • Secteur d'activité : Vente au détail
  • Taille de l'entreprise : 10 000+ employés
  • Logiciel utilisé Autre pendant plus de deux ans
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 23/05/2021

Communicate with Customers Effectively

My experience with Omnisend, as well as my team's, has been very good. The interface is very intuitive, and the help features were there in the rare occasions we needed them. We've never felt more in touch with our customers.

Avantages

Creating an email campaign is a lot less work and frustration with Omnisend. The directions are easy, the templates are fantastic and it's so much better than a generic email platform.

Inconvénients

The price is pretty good, and the only thing I would have preferred differently was the option of training by webinar.

Denise
  • Secteur d'activité : Mode et vêtements
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé Autre pendant plus d'un an
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
3
Simplicité
3
Support client
3

4
Publié le 03/08/2019

We like it!

My experience has been good. I use the platform periodically to market my store. But I wish there were more options or the ability. I believe some updates will make omni easier to use. I like that I can see where customers are going on the site but I wish this information was presented in graphs and charts. Overall Omni I easy enough to use and has attracted more views to my site. I wish it could offer more ways to utilize the platform for those who don't have lots of time to market.

Avantages

Mass email marketing
Simple platform
Birthday offers
CRM

Inconvénients

less intuitive than other programs
Just collects info does not analyze.
Outdated platform

Utilisateur vérifié Afficher plus d'informations
  • Secteur d'activité : Mode et vêtements
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé Autre pendant pendant l'essai gratuit
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

4
Publié le 03/11/2018

What is great about Omisend and what can make it greater

It has been great and even at the least service level, I still think so.

Avantages

The fact that the software allows free use is the greatest for new entrepreneurs who have high budgetary constraints. It is very easy to use and gives very good options to format and present messages. This lets users create messages that they love and send them out the way they like.

Inconvénients

The application billing options can be made more flexible by allowing users to get one-off access to advance features for a very minimal fee (compared to the least subscription fee). During festive season, users will be able to take advantage of advanced features for a small fee.

Sidra
Sidra Afficher plus d'informations
  • Secteur d'activité : Cabinet d'avocats
  • Taille de l'entreprise : 501–1 000 employés
  • Logiciel utilisé Autre pendant 6 à 12 mois
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
0
Fonctionnalités
5
Simplicité
5
Support client
0

5
Publié le 27/10/2018

Really easy to use

I am a huge fan.

Avantages

I loved how this was way easier this was to use than other softwares. The funnels are easy to setup and they convert.

Inconvénients

The paid plans have better features which is to be expected. Free plan is basic but very good.

Mandy
  • Secteur d'activité : Édition
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé Autre pendant plus d'un an
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
3
Fonctionnalités
3
Simplicité
5
Support client
0

4
Publié le 30/01/2019

Not my first choice

Avantages

Simple and easy to set up. Free plan and free trial for paid plans.

Inconvénients

They changed their pricing structure (I was originally with Soundest) and I couldn't justify the additional cost for the coverage for e-commerce. Basing plan prices on the number of emails sent as opposed to the number of accounts or profiles isn't the best choice when creating flows for abandoned checkouts.

Michael
  • Secteur d'activité : Vente au détail
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé Autre pendant plus d'un an
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 12/09/2018

Overall Great Service A++

being able to see where and what products my potential buyers click on and also how many times they go back to the flyer to look over it again.

Avantages

Ease of use, customer service team is very understanding, quick at responding to customer questions i will be upgrading again to paid service.

Product picker is a great tool & also the automated emails are great in keeping customers in the loop.

Inconvénients

Can't object for the price, just some improvement to the product picker widget needed, it would be easier if the product feeds off of the stores add to cart button.

Kenneth
  • Secteur d'activité : Production alimentaire
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé Autre pendant 6 à 12 mois
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
4
Support client
5

5
Publié le 25/11/2018

Awesome Features app

Avantages

The app got so much upgrade from before and now come with SMS features, and it pack with wheel of fortune to give discount for marketing use

Wish it could have more automation workflow email as below to help ease merchant on marketing workflow and can we can focus on what we do best.
New Arrivals in store
Site-wide recommendations
Buy again
More Gamify like the wheel of fortune

Inconvénients

There's lots of text to help you out but sometimes when you read too much is kind of confusing

Krista
Krista Afficher plus d'informations
  • Secteur d'activité : Vente au détail
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé Autre pendant 1 à 5 mois
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
0
Fonctionnalités
5
Simplicité
5
Support client
0

5
Publié le 09/11/2018

Easy to get going!

So far so good, I just need a reminder to keep using it!

Avantages

Setting up campaigns is user friendly and intuitive - I didn't need to look up how to do anything or ask for help because it just makes sense.

Inconvénients

Nothing so far! Everything has been super easy to use.

Utilisateur vérifié Afficher plus d'informations
  • Secteur d'activité : Marketing et publicité
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé Autre pendant 1 à 5 mois
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
3
Fonctionnalités
4
Simplicité
3
Support client
3

3
Publié le 12/02/2019

Omnisend Review

Avantages

It has a lot of features which can be very valuable to businesses.

Inconvénients

It can be confusing, and has a bit of difficulty. It is not what I would recommend for someone who is just starting out or learning how to use software such as this.

CHRISTINE
  • Secteur d'activité : Événementiel
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé Autre pendant plus d'un an
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
0
Fonctionnalités
5
Simplicité
5
Support client
0

5
Publié le 04/10/2018

Amazing app!

Avantages

Very easy to understand and the templates are beautiful. It's great to be able to see the datas of how my campaigns went and to actually see results with my sales.

Inconvénients

It would be nice if we could actually send mails in different languages - or have some kind of direct translations within the app.

Andrew
  • Secteur d'activité : Design
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé Autre pendant 1 à 5 mois
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
2
Fonctionnalités
2
Simplicité
2
Support client
2

3
Publié le 12/08/2019

Customer Service That Doesn't Wow

Overall its been super lackluster and we will likely leave.

Avantages

From first glance, it appears to be packed with features. As we began to use it we realized it wasn't very fleshed out.

Inconvénients

The customer service isn't great, and being a new SaaS company they really need to make it easier to speak with developers or have developers in the Customer Service department.

Alwin
  • Secteur d'activité : Vente au détail
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé Autre pendant 6 à 12 mois
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
0
Fonctionnalités
3
Simplicité
4
Support client
0

4
Publié le 03/11/2018

Very good app

Overall experience is very good. I would just like to see an option to import my own newsletter, so I can create it on my MacBook and then send it with Omnisend.

Avantages

The step-by-step process for creating and sending newsletters, as well as the stats on the results.

Inconvénients

The templates are limited and I would prefer to be able to create my own newsletter on my MacBook and then import it into Omnisend, and/or just be able to send it out using Omnisend.

Utilisateur vérifié Afficher plus d'informations
  • Secteur d'activité : Construction
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé Autre pendant pendant l'essai gratuit
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
4
Fonctionnalités
5
Simplicité
4
Support client
5

5
Publié le 07/09/2018

Easy To Use

Avantages

I liked that there were easy to use templates that allowed designing your campaign to be a breeze.

Inconvénients

When adding products it did not always select them correctly.

Utilisateur vérifié Afficher plus d'informations
  • Secteur d'activité : Internet
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé Autre pendant 1 à 5 mois
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
4
Fonctionnalités
5
Simplicité
4
Support client
0

5
Publié le 11/09/2018

Quick, easy campaigns

Avantages

It simplified the process of creating these emails from scratch. Saved me hours of work!

Inconvénients

I wish there was a free trial of the subscription

John
  • Secteur d'activité : Marketing et publicité
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé Autre pendant 1 à 5 mois
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
3
Fonctionnalités
1
Simplicité
4
Support client
1

4
Publié le 05/08/2019

Easy To Use But Has Limitations

Avantages

Very easy to use and works well with Shopify

Inconvénients

Emails sent go to spam folders and many users are not seeing them. MailChimp offered the ability to change settings to prevent this from happening. Omnisend does not. I contacted support but they offered no solutions. Will be testing for another month but if we can't resolve this, will have no choice but to change.

Staarnise
  • Secteur d'activité : Cosmétiques
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé Autre pendant 6 à 12 mois
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
4
Fonctionnalités
4
Simplicité
5
Support client
4

4
Publié le 04/02/2019

pretty good

Avantages

its very simple to create an email blast with interactive templates and ways to showcase your products

Inconvénients

figuring out the texting system and not all of my collected emails were synced.

Patty
  • Secteur d'activité : Mode et vêtements
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé Autre pendant 6 à 12 mois
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

4
Publié le 05/10/2018

Good product

Avantages

Very easy to use and the final product looks pretty good.

Inconvénients

I wish I could customize more- like upload a font of have more elegant choices (I’m in the fashion industry).

Klajdi
  • Secteur d'activité : Biens de consommation
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé Autre pendant pendant l'essai gratuit
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 13/10/2018

Very easy to use

I loved this product. I’m going to use it every month.

Avantages

Easy to use and powerful. This is what i was looking for.

Inconvénients

Everything was good. I wouldn’t change anything

Laurea
  • Secteur d'activité : Vente au détail
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé Autre pendant pendant l'essai gratuit
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
0
Fonctionnalités
5
Simplicité
5
Support client
0

5
Publié le 03/12/2018

Very Easy to Use

Avantages

As a new store owner, building an online store is very time consuming. There is so much to learn and do. I tried one other app before trying Omnisend. Omnisend was very simple and easy to use. I really appreciate the conversion report as well.

Inconvénients

I haven't encountered any cons just yet.

Renee
  • Secteur d'activité : Art/artisanat
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé Autre pendant pendant l'essai gratuit
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
0
Fonctionnalités
4
Simplicité
4
Support client
4

4
Publié le 02/11/2018

Still Learning

I think it's good but I'm still learning. Catch me again in a couple of months. LOL

Avantages

Not sure, still learning about it. I liked the free option at first.

Inconvénients

Again, I'm still learning. Everyone expects you to know what all this is about when you haven't done any of it before.

JaTarra
  • Secteur d'activité : Vente au détail
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé Autre pendant pendant l'essai gratuit
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
0
Fonctionnalités
5
Simplicité
5
Support client
0

5
Publié le 15/11/2018

Soundest Review

Avantages

I just installed this and it seems pretty straight forward. Everything is labeled to fit the need of you basic search.

Inconvénients

There aren't any cons as of right now due to me just installing this app.

Sarah
  • Secteur d'activité : Biens de consommation
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé Autre pendant pendant l'essai gratuit
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
5
Support client
0

4
Publié le 31/08/2018

Soundest Review

I am new, but the concept seems great! Easy set up and will start my first campaign, Prices seem great also.

Avantages

Super easy to set up in Shopify account

Inconvénients

I am new but I don't seem to have any issues so far

Sarah
  • Secteur d'activité : Vente au détail
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé Autre pendant 1 à 5 mois
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
4
Support client
3

5
Publié le 17/09/2018

Love the automation

Avantages

I love the fact it is all automated and you can just set it and forget it.

Inconvénients

The only thing wrong with the app is that is a little costly for the features it offers.

Tamika
  • Secteur d'activité : Mode et vêtements
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé Autre pendant pendant l'essai gratuit
  • Provenance de l'avis Afficher plus d'informations
Rapport qualité-prix
0
Fonctionnalités
5
Simplicité
5
Support client
0

4
Publié le 24/10/2018

OMNISEND IS A great app to use

More ppl are subscribing to my email

Avantages

It actually draws ppl to subscribe with such a beautiful layout.

Inconvénients

Wish that it was free for 30days to really see how great it is

25 avis sur 31

Catégories connexes