Omnisend

Avantages

avec omnisend tout les travail devient facile . il permet d'augmenter les ventes

Inconvénients

comme inconvénients je ne sait quoi dire il est parfait

Avantages

le produit est assez facile à utiliser et très pratique

Inconvénients

il n'y a pas grand chose qui me déplait dans ce logiciel

Avantages

Omnisend's user-friendly interface and robust automation features are outstanding. We love how easy it is to set up sophisticated email campaigns, from segmentation to personalisation. The ability to seamlessly integrate with multiple platforms and the drag-and-drop editor makes creating professional email templates a breeze. The reporting features provide actionable insights, allowing us to track performance and optimise campaigns effectively.

Inconvénients

The only minor drawback is that the platform can feel a bit limited when dealing with advanced multi-channel marketing across SMS and push notifications. While it covers email marketing exceptionally well, some more complex features or integrations with other channels could benefit from further enhancement.

Avantages

The UI is extremely easy to use and navigate.

Inconvénients

Wish there where more premade templates.

Alternatives envisagées 

Pourquoi passer à Omnisend

Avantages

Good value and intuitive email builder. Good analytics reporting too.

Inconvénients

Email builder can be buggy at times and misalign.

Avantages

I liked chat was quickly available. It has a lot of features, except reporting they make you pay for proper reporting

Inconvénients

Very buggy -> Doesn't use best practices. For example a long time, when we made a copy of live to staging site (which we have to do regularly for WooCommerce) they would override our URL in our email to our staging site and start sending that out. They claimed to fix it, made me jump through all these hoops to reconnect, and it still broke. So they don't even know how their product works.

You need the 24/7 chat support because there are bugs after bugs. And they demand you keep everything in one long thread so it is very hard to find issues if you need to refer back to them.

Alternatives envisagées 

Pourquoi choisir Omnisend 

Logiciel antérieur 

Pourquoi passer à Omnisend

Avantages

The interface is very intuitive and easy to use. Being able to schedule email campaigns and automations with various rules has been such a beneficial aspect of Omnisend for running my small business. The amount of features included with their plans also eliminates the need for other apps, such as sign up forms or reviews. They really do provide an all encompassing service to their customers.

Inconvénients

There have been glitches with scheduled SMS campaigns not sending, but this has been a rare occurrence.

Alternatives envisagées 

Pourquoi passer à Omnisend

Avantages

Super easy to use and set up with lots of options for segmentation/automation at a reasonable price point. The support is excellent too.

Inconvénients

While the pre-designed email templates could be much better, it's very easy to create your own customised templates, which I found much more effective for our brand.

Alternatives envisagées 

Pourquoi choisir Omnisend 

Pourquoi passer à Omnisend

Avantages

Price
Ease of Use
Training Videos
Support Team

Inconvénients

Warm-up emails require a lot of patience, onboarding was a little slow

Avantages

Omnisend is incredibly easy to use, the email builder allows you to create a very intuitive and visually appealing email with ease.

Inconvénients

The cost for the service can become quite high once your subscriber list gets over the 50k mark, so it may be less appealing to larger businesses.

Alternatives envisagées 

Pourquoi passer à Omnisend

Avantages

Cheaper alternative to Klaviyo with the same or similar functionalities.

Support is great, better than Klaviyo. Is like talking to someone who really has worked with the software and not reading an script.

Inconvénients

The overall distribution of the website. You cannot preview older campaigns, without exiting omnisend.

Also, when you click the audience Tab the first option to appear should be the Segments tab, not de contact list.

Avantages

Easy to use, quick to setup and great support

Inconvénients

Cost is good, but not as good as other email marketing tools : there are better free plans.

Avantages

The ready to go templates and the ability to build marketing emails with content pulled directly from your website. Saves a ton of time not having to do a write up for every featured item.

Inconvénients

Limited product layout templates. Would like to see more product layout formats rather than just the three available by default.

Alternatives envisagées 

Pourquoi choisir Omnisend 

Logiciel antérieur 

Pourquoi passer à Omnisend

Avantages

I love the email builder, it's very easy to work with and understand. Also their customer support is AMAZING. If an issue arises they are quick to respond and help us figure out the problem. They also are continuing to integrate with apps that shopify uses and we've been enjoying the benefits of that.

Inconvénients

Our company really loved the scratch and win feature and it was removed when the builder was upgraded. Also when utilizing the mobile only features there is a button at the bottom that displays the email again with desktop features which can be slightly confusing to customers.

Alternatives envisagées 

Pourquoi choisir Omnisend 

Logiciel antérieur 

Pourquoi passer à Omnisend

Avantages

It is easy to use. They have pre-set templates to choose from. Easy to read and understand reports and able to create custom segments for audience.

Inconvénients

it does not show open rates for the SMS messages. This is vital to know how the texts are performing

Avantages

I find Omnisend very easy to use whenever I want to create a campaign or an automation. I don't use it to its full potential but I have enjoyed using it over the years and send things out via Omnisend daily.

Inconvénients

For my more limited use, based in South Africa where the $ is much stronger than the local currency, it's a bit expensive for my business.

Avantages

It's very easy and intuitive to use and helps me craft high-quality and high-converting emails!

Inconvénients

The analytics, though improved, could offer a bit more!

Avantages

Intuitive design, easy to use, great customer service always available

Inconvénients

The reviews feature is still in early days, I'd like to see a bit more functionality.

Avantages

I liked how easy it is to use and manage, the best part is how easy the abandoned flows are to create. No coding experience is needed and there are never any issues.

Segments, pop ups and campaigns are extremely easy to set up and there is no guesswork when it comes to creating a strategy with the additional help blogs Omnisend provides.

Their support team is unmatched a 10 out of 5 stars from me!

Inconvénients

The analytics could be improved so I can see more than just the last mon of results, additionally, a text-based email would be great to add to some of my flows as a more personal touch.

Avantages

The interface is not overwhelming, it offers tools and settings that are very essential for email marketing automation without overcomplicating things with unnecessary features or a specific in-app lingo.

Inconvénients

The navigation needs a refresh. I think a left bar navigation with links and sublinks will be more efficient.

Avantages

the ease of use and customer service, I found the flows easy to set up and edit and they bring me in sales on a monthly basis.

Inconvénients

cost wish it was a bit cheaper for a small business

Avantages

I love the statistics Omnisend provides regarding my email campaigns and the ease of creating and sending out new email campaigns. I also love that there are detailed instructions available to help automate custom emails for customers.

Inconvénients

I wish there were more options for design creation, and I wish it were easier to resend order confirmation emails for my store. There have been multiple times I’ve been asked to resend the confirmation and I can’t seem to resend the original email.

Avantages

I've worked with a lot of email platforms and was not very familar with Omnisend when I started a new role. I was very pleasantly surprised by the ease of use, analytics and quality templates. Their online resources are helpful and easy to interpret while their support team has been one of the best I've encountered.

Inconvénients

I have not encountered issues during my first 6 months working with Omnisend.

Avantages

Ready to create comments, make segment and send trusted emails.

Inconvénients

Unable to use some items in local language.

Avantages

Very dependable and continues to improve their service and new products

Inconvénients

The only thing at this time would be if there were more reports and an automatic notice when an item out of stock is signed up for