Omnisend

Avantages

avec omnisend tout les travail devient facile . il permet d'augmenter les ventes

Inconvénients

comme inconvénients je ne sait quoi dire il est parfait

Avantages

le produit est assez facile à utiliser et très pratique

Inconvénients

il n'y a pas grand chose qui me déplait dans ce logiciel

Avantages

The interface is very intuitive and easy to use. Being able to schedule email campaigns and automations with various rules has been such a beneficial aspect of Omnisend for running my small business. The amount of features included with their plans also eliminates the need for other apps, such as sign up forms or reviews. They really do provide an all encompassing service to their customers.

Inconvénients

There have been glitches with scheduled SMS campaigns not sending, but this has been a rare occurrence.

Alternatives envisagées 

Pourquoi passer à Omnisend

Avantages

Omnisend's user-friendly interface and robust automation features are outstanding. We love how easy it is to set up sophisticated email campaigns, from segmentation to personalisation. The ability to seamlessly integrate with multiple platforms and the drag-and-drop editor makes creating professional email templates a breeze. The reporting features provide actionable insights, allowing us to track performance and optimise campaigns effectively.

Inconvénients

The only minor drawback is that the platform can feel a bit limited when dealing with advanced multi-channel marketing across SMS and push notifications. While it covers email marketing exceptionally well, some more complex features or integrations with other channels could benefit from further enhancement.

Avantages

I liked chat was quickly available. It has a lot of features, except reporting they make you pay for proper reporting

Inconvénients

Very buggy -> Doesn't use best practices. For example a long time, when we made a copy of live to staging site (which we have to do regularly for WooCommerce) they would override our URL in our email to our staging site and start sending that out. They claimed to fix it, made me jump through all these hoops to reconnect, and it still broke. So they don't even know how their product works.

You need the 24/7 chat support because there are bugs after bugs. And they demand you keep everything in one long thread so it is very hard to find issues if you need to refer back to them.

Alternatives envisagées 

Pourquoi choisir Omnisend 

Logiciel antérieur 

Pourquoi passer à Omnisend

Avantages

Cheaper alternative to Klaviyo with the same or similar functionalities.

Support is great, better than Klaviyo. Is like talking to someone who really has worked with the software and not reading an script.

Inconvénients

The overall distribution of the website. You cannot preview older campaigns, without exiting omnisend.

Also, when you click the audience Tab the first option to appear should be the Segments tab, not de contact list.

Avantages

The UI is extremely easy to use and navigate.

Inconvénients

Wish there where more premade templates.

Alternatives envisagées 

Pourquoi passer à Omnisend

Avantages

Super easy to use and set up with lots of options for segmentation/automation at a reasonable price point. The support is excellent too.

Inconvénients

While the pre-designed email templates could be much better, it's very easy to create your own customised templates, which I found much more effective for our brand.

Alternatives envisagées 

Pourquoi choisir Omnisend 

Pourquoi passer à Omnisend

Avantages

Price
Ease of Use
Training Videos
Support Team

Inconvénients

Warm-up emails require a lot of patience, onboarding was a little slow

Avantages

Omnisend is incredibly easy to use, the email builder allows you to create a very intuitive and visually appealing email with ease.

Inconvénients

The cost for the service can become quite high once your subscriber list gets over the 50k mark, so it may be less appealing to larger businesses.

Alternatives envisagées 

Pourquoi passer à Omnisend

Avantages

its simplicity inside the platform, it is very friendly and easy to navigate, the templates they provide are very professional and the whole App looks very polished

Inconvénients

I have to check with them if I clean my lists and got less contacts, will they downgrade my plan automatically?

Avantages

Easy to use, quick to setup and great support

Inconvénients

Cost is good, but not as good as other email marketing tools : there are better free plans.

Avantages

I love to use Omnisend for small to medium-sized businesses! As an agency we have used a number of email marketing platforms and the support and customization that we receive from Omnisend is top-notch given the affordable pricepoint.

Inconvénients

There can be some bugs when building emails (nothing that would prevent use) but their team works hard to rectify them if you log them to support.

Alternatives envisagées 

Pourquoi passer à Omnisend

Avantages

The ready to go templates and the ability to build marketing emails with content pulled directly from your website. Saves a ton of time not having to do a write up for every featured item.

Inconvénients

Limited product layout templates. Would like to see more product layout formats rather than just the three available by default.

Alternatives envisagées 

Pourquoi choisir Omnisend 

Logiciel antérieur 

Pourquoi passer à Omnisend

Avantages

I find Omnisend very easy to use whenever I want to create a campaign or an automation. I don't use it to its full potential but I have enjoyed using it over the years and send things out via Omnisend daily.

Inconvénients

For my more limited use, based in South Africa where the $ is much stronger than the local currency, it's a bit expensive for my business.

Avantages

Versatile design editor and list moderation. Straightforward pricing. Prompt accurate support via on-line chat.

Inconvénients

While they do have quite a few very usable pre-made design templates, we would still like to see a few more holiday/event specific templates as well as some with a bit more 'modern' flair.

Alternatives envisagées 

Pourquoi choisir Omnisend 

Pourquoi passer à Omnisend

Avantages

I like that they are constantly adding new features to improve the quality of the platform and the user experience.

Inconvénients

I don't really have a con. In the almost 3 years that i've been using it, I think i've only had one issue and customer service was very helpful.

Avantages

It is a great platform with a lot of capabilities related to email marketing. The major upside is list delivery rates and protecting your domain from appearing as spam. Support was always good and responsive.

Inconvénients

Understanding the steps related to sending the first campaign. After that, it was great.

Avantages

Works well with our Shopify website. Always improving capabilities. Easy to use. Responsive to support inquiries.

Inconvénients

No major issues, would like to be able to navigate through campaigns a little more easily.

Alternatives envisagées 

Pourquoi choisir Omnisend 

Pourquoi passer à Omnisend

Avantages

I liked how easy it is to use and manage, the best part is how easy the abandoned flows are to create. No coding experience is needed and there are never any issues.

Segments, pop ups and campaigns are extremely easy to set up and there is no guesswork when it comes to creating a strategy with the additional help blogs Omnisend provides.

Their support team is unmatched a 10 out of 5 stars from me!

Inconvénients

The analytics could be improved so I can see more than just the last mon of results, additionally, a text-based email would be great to add to some of my flows as a more personal touch.

Avantages

It is very user-friendly and has intuitive and easy-to-use interface. Campaigns and automations are easy to create and launch without much clutter

Inconvénients

It's integration part. It cannot integrate with most of the data analysis tools like TripleWhale or Glew for data analytics purposes which is very crucial

Avantages

the ease of use and customer service, I found the flows easy to set up and edit and they bring me in sales on a monthly basis.

Inconvénients

cost wish it was a bit cheaper for a small business

Avantages

Easy to use functionalities, helpful tutorials and articles.

Inconvénients

Sometimes customer suport is not available right away. But in such case always gets back to me.

Avantages

User friendly platform, quick support, easy integration process.

Inconvénients

The integration with prestashop isn't the best yet

Avantages

Excellent. Cost-effective, easy-to-use, they have really good customer support.

Inconvénients

Some of the template duplications are a little annoying.